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Porta Hotel Antigua

Travelers' Choice award winner
#10 of 77 Hotels in Antigua
GreenLeadersSilver level
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8a Calle Poniente No 1, Antigua 03001, Guatemala
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1 room 1 guest
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Porta Hotel Antigua
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480 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
  • All months
    (480)
  • Mar-May only
    (126)
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    (129)
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San Francisco, California
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 days ago NEW

My family had a lovely stay at Porta Hotel in Antigua this past winter, just before Christmas time. We were greeted by warm, friendly staff members and cool, refreshing drinks. The hotel lobby was adorned with a massive Christmas tree, decorated to the nines. We found ourselves often wanting to eat meals at our hotel, not only because of the... More 

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1 review
5 of 5 stars Reviewed 1 week ago NEW

We had a wonderful experience at the hotel, the room was clean and comfortable, and the staff was very friendly and went out of their way to accommodate us. Spa was wonderful; our messages were one of the best that both my husband and I have had. The restaurant has a kid friendly menu and a mixture of local foods,... More 

Was this review helpful? Yes
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mrs. Elizabeth R, Thank you for your visit and permitting us to become part of your experience at La Antigua Guatemala. We hope you've enjoyed as much as to come back very soon! Sincerely, More 

Brooklyn, New York
1 review
4 of 5 stars Reviewed 1 week ago

Total relaxation and family atmosphere. I truly enjoyed our stay here a week ago. First time for my son traveling to where my parents (his grandparents) are from. Antigua's scenes, beauty and charm are captured in this hotel. The people are friendly, and very attentive. We were upgraded to a fireplace room and traveling to and from through the clusters... More 

Was this review helpful? Yes
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear MJT06, Thank you soo much for sharing your experience with the travelers on TripAdvisor. We are happy to know everything had worked perfectly on your most recent stay with us. We hope you can visit us again in a near future. Sincerely, More 

Antigua, Guatemala
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Combine Parrots, a playground, an enormous heated pool with a 6" shallow end and wine and you get pure and simple magic for families. This place truly enchants us! They have a glorious outdoor seating area, a spectacular place to socialize and all the amenities you could ask for. We haven't stayed at the hotel, but as far as entertainment... More 

Was this review helpful? Yes
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear BrandFam, It has been such a pleasure to be part of those family fun days for you and your friends. Making your experience unforgettable each time you visit us is our mission, and we are so glad we have met your expectations each time you've visited us. We'll be more than happy to always be at your service. Warm... More 

Ferrara, Italy
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was whith my colleague in Antigua last week during an international congress and we stayed in Porta Hotel. The quality of structure is very high: professional and kind staff, goood food and breakfast quality, rooms very clean and well organized (complete bathroom kit whith bathrobe), good wi-fi connection for work. But the "touch of class" of this hotel is... More 

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Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mr. Simone P, We are so glad that during your most recent business trip, you were able to experience such a nice atmosphere and went back home with an unforgettable stay in Antigua. We hope that you can visit us again soon! Warm wishes, More 

Holly Springs, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Went to Guatemala with my family for more of a family reunion than a vacation/tourist. We had one night in Antigua and stayed at the Porta Hotel! The rooms were unbelievable (large and unique decor). A short walk to the Central Plaza. Concierge was very helpful: where the different banks were for currency exchange; arranged private transport from Antigua to... More 

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Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear sandries, We are so grateful that you sharedyour review with our team and the traveler community on Trip Advisor. We'll definetely be so glad to be at your service next time you visit us, we hope it's very soon! Sincerely, More 

MARGATE
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Awesome hotel in Antigua,Guatemala.Rooms with fireplace,high ceilings and an amazing supply of toileteries.Trailing,flowering plants overhaging the walls with bursts of colors.Charming with an ample display of the Guatemalan flora and spanish architect.

Was this review helpful? Yes
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear LILLAWATTIE E, Thank you for sharing your most recent experience with the traveler community on Trip Advisor. We really hope that you can visit us again very soon, it will be a pleasure to be your hosts anytime you want to come back. Sincerely, More 

Toano, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is a very nice place to stay. They very much pamper you! If in Antigua again - I would want to stay again. Everything you could want is in the room! Very friendly staff. Rooms are clean, restaurant clean and a good variety.

Review collected in partnership with this hotel

Was this review helpful? Yes
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear sharonsperlbaum, We are so glad that you've enjoyed so much your most recent stay like to comment us on Trip Advisor. Our team feels so motivated to continue to give life changing experiences to our guests. We hope to see you again soon! It wiil be such a pleasure to be at your service again. Sincerely, More 

Washington DC, District of Columbia
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the place to stay in Antigua. The hotel has two parts connected by an underground tunnel. I stayed in the section that is newer (built on the site of the hotel's former parking lot). Rooms have 500 series numbers. By far the best hotel I stayed at in Guatemala. Gorgeous Spanish colonial design to blend in with the... More 

Was this review helpful? Yes
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear WorldTravelerTWD, We want to express our gratitude for taking the time for such a nice review of our services. Hopefully you can visit us again in a near future! Sincerely, More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived last week and were given a one bed room for the four of us. It was quickly corrected with a apology letter. The service and food has been wonderful. The pool and gardens provide a nice break from our itinerary. We will definitely return on future visits.

Was this review helpful? Yes 1
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Joeyoung0124, Thank you so much for taking the time to write about your experience with us during your most recent stay. We really care about our guest satisfaction, we apologize if we were not up to your expectations at some points during your stay. We hope you can visit us in a near future. Sincerely yours, More 

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