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Porta Hotel Antigua

4.0 of 5 8a Calle Poniente No 1, Antigua, Guatemala
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Porta Hotel Antigua
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Porta Hotel Antigua
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350 reviews from our community

Traveler rating
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    16
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    6
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81
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Avondale
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

My wife and I spent two nights, Nov. 1st & 2nd, 2014 in Antigua for some R & R at the Porta Hotel Antigua before continuing on to Puerto Barrios for our mission trip . We enjoyed our stay immensely. The staff was friendly and courteous. The room was beautiful. The noise that I had read about on other reviews... More

Was this review helpful? Yes
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mr. TJ56SanDiego, How nice is to hear we have exceeded your expectations during your most recent stay with us. We hope to see you again around here very soon! More

Miami, Florida
Top Contributor
82 reviews 82 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice colonial atmosphere. The staff is helpful and efficient. It was cold so they came to light a fire in our room at night (the rooms all have fireplaces). The bed was very comfortable. The pool area is very nice but a bit too loud on the weekend (there was a steel band). There is a second, lovely pool on... More

Was this review helpful? Yes
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mr. BramStoker, Our team really appreciates you've taken the time to write a review regarding your most recent stay with us. We hope you come back very soon! Warm wishes, More

Healdsburg, California
Top Contributor
97 reviews 97 reviews
68 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 1 week ago

An undeniably beautiful hotel and setting, the choice to stay here depends somewhat on what you're after. The comfort and rustic luxury was definitely appreciated on my first night, after a long day of travel from the U.S. However, after a time, I found the overall atmosphere rather stuffy, pretentious, not the level of basic down to earth friendliness I've... More

Was this review helpful? Yes 1
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mr. john_northbay, Thank you very much for taking the time to write a review regarding your most recent experience at Porta Hotel Antigua. Our guest's satisfaction is very important to us, and we apologize there were basic amenities, such as WiFi, that were not satisfied as expected. We are going to work on our services so every guest's needs,... More

Perth-Andover, Canada
Contributor
19 reviews 19 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Porta Hotel was beyond my expectations. It stayed true to the time period of the rest of the town and you really felt you were being transported to another era. The rooms were beautifully appointed, the bed linens wonderful, and the amenities were top notch. The gardens and the pools looked nice although I did not use them. The... More

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Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Dieuwke M, We appreciate very much you've share your experience here to the Traveler Community on TripAdvisor. Your comments inspire our team to continue on the right path to excellence at all times. Hope to receive again in a near future. Regards, More

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here with a large group on the last night of our medical mission trip. The hotel accommodated us all without issue (I was told, they never fail to year after year). The city and location are stunning. The hotel grounds feels like an enchanted garden. Even the "basic" rooms were stylish, spacious, and had plenty of amenities. The... More

Was this review helpful? Yes 1
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear monicaRN, We are so glad to read your review regarding your most recent experience. For our team it will always be a pleasure to attend all your needs as you expect, and please do not hesitate to come back very soon and spend ten or more days. Warm wishes, More

Millstone, New Jersey
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This was our third time staying at the Porta and although we really had no complaints with the others this by far was the best. We arrived on a Sunday night to the welcome drinks and were taken to our room right away. They had put a roll out bed in the room for our daughter but it made the... More

Was this review helpful? Yes
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Whitedove2014, We are so glad we have been part of a great experience at La Antigua. Thank you for sharing your comments regarding the room surroundings, do not have a doubt that we'll work on corrective actions to prevent this smell to re-appear in the future. We hope to receive you again in a near future. More

Tampa, FL
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 8 days and was thoroughly impressed. Stayed in the back by the infinity pool and basically had it to ourselves the whole stay. Food and restaurants were good and reasonably priced with good views of the garden and volcanoes in the background. Will stay here again in the future for sure!

Was this review helpful? Yes 1
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear CanesFanKen, We'll be more than happy to receive again in your next visit at La Antigua! Thank you for sharing such a nice experience you've lived during your most recent stay. Sincerely, More

Erina, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

La calidad de atencion, la educacion y servicio que prestan para que el evento sea realmente un exito es increible. Tanto el banquete como las habitaciones son confortables. The quality and service is great! Rooms are confortable , the breakfast buffet and lunch on Sunday are overwhelming! Graet coffee by the way! Pool and gardens beautiful, it make you feel... More

Was this review helpful? Yes 2
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Lilianro, It will be a pleasure to share your comments to our staff as well as you have shared them to the traveler community on Trip Advisor. We hope you get an opportunity to visit us again in a near future. Best regards, More

Palo Alto, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Porta Antigua has a nice location and the gardens plush the view from the hotel are nice but there are sign of wear and tear showing up throughout the building. In our recent stay, when we checked in in our room, we discover a roof leak within minutes, it was nighttime and the hotels wasn't particularly moving fast to solve... More

Was this review helpful? Yes
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mr. Edgar U, We would like to thank you for sharing your comments regarding our services and facilities on your most recent stay. We truly apologize for the inconveniences experienced, and for not attending the situation as you expected. To know your opinion will help us identify weaknesses and develop better procedures, to ensure an excellent experience to all... More

Surprise, Arizona
Top Contributor
86 reviews 86 reviews
9 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is just beautiful. Every nook is decorated in a unique way to make the whole resort so charming. Each room was decorated in a different way so if you came back it would feel like a brand new experience. The bath towels on the pool chairs were even decorated as swans.

Was this review helpful? Yes 1
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Vicki D, Thank you for sharing a "Wow" experience at Porta with the traveler community on TripAdvisor. We are going to continue working hard so this decorations will only continue to change to be better and better all the time. Hope to see you next year! More

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Additional Information about Porta Hotel Antigua

Address: 8a Calle Poniente No 1, Antigua, Guatemala
Phone Number:
Location: Guatemala > Sacatepequez Department > Antigua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Porta Hotel Antigua 4*
Number of rooms: 110
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Also Known As:
Porta Hotel Antigua Guatemala
Antigua Hotel Guatemala

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