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Camino Real Antigua

4.0 of 5 7a Calle Poniente 33B, Antigua, Guatemala
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Camino Real Antigua
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Camino Real Antigua
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225 reviews from our community

Traveler rating
    135
    72
    10
    4
    4
See reviews for
37
68
8
57
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bogota, Colombia
Top Contributor
100 reviews 100 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a regional meeting all services, food and location are good, the only problem was the internet conection, the service is slow and if your tariff includ it you are allowed to connect one single equipment, if you need more the cost is crazy.

Was this review helpful? Yes
Ximena R, Gerente at Camino Real Antigua, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day.Thank you for your additional comment about internet speed, your comment already was sent to responsible department. We hope to see you soon again in Camino Real Anigua. Regards, More 

San Jose, Costa Rica
Contributor
17 reviews 17 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went to Antigua for a workshop and the hotel choose by organizers was the Camino Real. I was very impressed with the general ambience and specially for the food. The restaurant is top. My only complaint is with the WiFi signal, very poor and unexistent in rooms. Besides that, my kudos for all the rest.

Was this review helpful? Yes
Ximena R, Gerente at Camino Real Antigua, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Camino Real Anigua. Regards, More 

brisbane
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 5, 2014 via mobile

Fancy a cup of coffee in your room? $2.50 please. How about a small bottle of water in a country where tap water is not recommended?$2.50 please. Ok, I'll log on and check my email.....another $10 /day. All this on top for an already overpriced hotel is just not on. Compare with the Guatemala City Holiday Inn, owned by the... More 

Was this review helpful? Yes
Ximena R, Gerente at Camino Real Antigua, responded to this review

Dear guest, We are very sorry for the inconvenient you had during your visit, please accept an apologize for this. We really appreciate guest’s feedback, your comment will help us to improve our service and give to our guest the best in each of their visits, and also every detail you mentioned already was notified to the responsible department. We... More 

Northvale, New Jersey
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 5, 2014

I was with a large group at the hotel for several days. the staff was always smiling and helpful. the breakfast was AMAZING!!! during our stay, the hotel had several events (weddings, meetings etc).. the hotel staff always took care of the hotels guests during these events. the hot tub was just want we all needed too!!!! it was perfect.... More 

Was this review helpful? Yes
Ximena R, Gerente at Camino Real Antigua, responded to this review

Dear guest, We are very glad to receive this kind of comments about our hotel; we really appreciate a positive stroke that pushes us to keep a high standard personalized service toward our guests. I will take the liberty to put your comment in our info staff board as it always motivating to receive such appreciation form our guests. Regards, More 

Phoenix, AZ
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 12, 2014

Antigua is a magical place, and the Camino Real adds to the magic and charm of this historic place. The property is beautifully landscaped, safe without making guests feel overwhelmed with precautions and security. The bedding is totally luxurious, the rooms authentic in architectural detail, with high ceilings and beautifully detailed furnishings. Service is excellent, and the exchange rate at... More 

Was this review helpful? Yes
Ximena R, Gerente at Camino Real Antigua, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We hope to see you soon in Westin Camino Real Guatemala. Very truly yours, More 

Belize City, Belize
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 29, 2014 via mobile

The only reason I give this hotel a 4 star is the fact that there is a charge for wireless internet. I travel on business often and love to visit Antigua for a day or two! This is my hotel of choice really! Great location, price can vary but usually around 125 to 150 usd, especially if you get your... More 

Was this review helpful? Yes
Ximena R, Gerente at Camino Real Antigua, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. This is very helpful to receive guest’s feedback which helps us to improve. We hope to... More 

Mexico City, Mexico
Top Contributor
66 reviews 66 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 13, 2014

I recently visited Camino Real Antigua for a biz meeting. The location is pretty good, just 5 minutes walking from the main square. The rooms are well refurnished and the atmosphere is super safe and relaxing. You can feel there is a great deal of attention to details and decoration in every corner. I found the fact that Wi-Fi internet... More 

Was this review helpful? Yes 1
Ximena R, Gerente at Camino Real Antigua, responded to this review

Dear guest,, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. Thank you so much for your additional comment about our internet service, we shared your comment... More 

Lexington, Virginia
1 review
4 of 5 stars Reviewed September 3, 2014

Beautiful grounds would recommend the hotel to anyone. All the modern facilities with a colonial feel. Service in dining room was lacking along with the quality of the food. There are other good restaurant in the area

Was this review helpful? Yes
Ximena R, Gerente at Camino Real Antigua, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome to coordinador_mercadeo@caminoreal.com.gt. We hope to see you soon again in Camino Real Antigua. Regards, More 

Panama
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 25, 2014

We thoroughly enjoyed our stay at the Camino Real Antigua. We had a deluxe double room and it was large and well appointed, but could have used some more light. The beds were very comfortable and we loved the layout of the bathroom. The grounds are exceedingly pretty and so well cared for. Everywhere you looked you found "little treasures"...fountains,... More 

Was this review helpful? Yes
Ximena R, Gerente at Camino Real Antigua, responded to this review

Dear guest,, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comment about our service and property, we really appreciate to know your feedback. This comment already was sent to responsible department. We... More 

San Diego, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 25, 2014

Their management company owns a Camino Real Guatemala City which is a Westin Property. They use all the "touches" that Westin makes mandatory on their Guatemala City property and carried it over to their hotel in Antigua, but it is NOT a Westin. I was invited to breakfast at the hotel with a friend of mine who paid for the... More 

Was this review helpful? Yes 2
Ximena R, Gerente at Camino Real Antigua, responded to this review
Google Translation

Estimado huésped, ¡Reciba un cordial saludo desde Camino Real Antigua! Agradecemos el tiempo que se ha tomado en responder a... More 

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Additional Information about Camino Real Antigua

Address: 7a Calle Poniente 33B, Antigua, Guatemala
Phone Number:
Location: Guatemala > Sacatepequez Department > Antigua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Camino Real Antigua 4*
Number of rooms: 100
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Also Known As:
Camino Real Antigua Hotel Antigua
Hotel Style:
#4 Business Hotel in Antigua
#5 Luxury Hotel in Antigua
#15 Family Hotel in Antigua
#18 Romantic Hotel in Antigua

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