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Hotel Casa del Parque

4th Ave Norte # 5, Antigua 03001, Guatemala
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Hotel Casa del Parque
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148 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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    (42)
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Miami, FL
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

It is a BEAUTIFUL hotel! I loved it. I came to antigua to explore my Guatemalan roots and staying in this city and hotel has definitely made me love my culture and the beauty of my dad's country. Def stay here but beware the food service is :/ ehh!

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Ireland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2015

We stayed here on our first night in Antigua, very nice friendly staff and accommodating as they checked us in early and kept our bags for few hours after check out. They also rang around for coffee tour for us and recommended tuctuc for cheaper transport. Only downside is the funny cleaner they use on bathroom... Smells out the whole... More 

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Minneapolis, Minnesota
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 3, 2015

My family makes the Hotel Casa del Parque our home base in Guatemala. Super-close to the main plaza, it is classic old Antigua, vintage pavers on the ground, colorful hand-crafted tile throughout the public spaces. It is homey, not luxurious. Bathrooms are small but adequate. Breakfast is served in the dining area adjoining the pool area; it usually costs $5... More 

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Islands of Sicily, Italy
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 30, 2015

We had exactly the same experience that Lisette just described: No pool -it was been repaired- even though it was advertised, no sleeping not because of the construction but because of the pool´s motor when it was been filled and also due to the bar next door over the weekend... and bad service, specially at night. We got no compensation... More 

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mexicohicks1, Manager at Hotel Casa del Parque, responded to this review

Hi Ana de Andres, Thank you for your review. Sorry you did not enjoy your stay and you were not pleased with the service you received. We try our best but sometimes it´s not good enough. We do have some concerns about your review, first, we don't know why you wrote "even though we decided to stay in spite of... More 

Utrecht, The Netherlands
Level Contributor
3 reviews
1 of 5 stars Reviewed May 18, 2015

I'm writing this review for my parents who visited me a few days ago here in Antigua. After 9 nights at an amazing hotel (see my other reviews, I'm not sure if I can mention the name here.) Unfortunately their favourite hotel was fully booked their last two days here. Therefore we checked out hotels at booking.com. We were looking... More 

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mexicohicks1, Manager at Hotel Casa del Parque, responded to this review

Hello Ms. Wijbenga, thanks for your review. We just wanted to let you know that we apologize for any problems caused by not knowing about the remodeling of the pool, but we mentioned it the day you visited us which was a day before check-in and was also written on Booking. We cannot control how Booking.com displays useful information to... More 

Waterloo, Canada
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 13, 2015

Right from the entrance you can tell there's a feeling of being home. The staff are so friendly and caring. The rooms are quaint and authentic but very clean. The pool area is a relaxing oasis by day and at night you might get the treat of seeing fireworks from the central park. I would certainly visit Antigua again and... More 

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Bruges, Belgium
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 3, 2015 via mobile

Friendly staff great room but no fridge no airco. For that price should it have it.could put a bottle in their fridge. Washing service at normal price. Great pool. The rooms are too bright at night no curtains at all windows so have a mask unless it doesn't bother you. Don't come on weekends because of lots of noise around... More 

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Buenos Aires, Argentina
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 9, 2015

I stayed twice for more than one night and there is a neighbor bar that won´t let you sleep until 2 am in the morning on week ends (music ends at 1 and people endup laving at 2). The hotel is really nice and people very nice too, but if you are not planning to go to the party next... More 

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mexicohicks1, Manager at Hotel Casa del Parque, responded to this review

Thank you for your sincere review. We apologize for the troubles the noise might have occasioned you and apologize sincerely. If a guest complaints about the noise we immediately call the police for them to make the bar close but since they cannot enter the bar without permission they cannot force people out of it. We appreciate your comment about... More 

Kingsford, Michigan
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 8, 2015

We had stayed at this hotel before when in was Casa Azul. The name has changed along with some of their better attributes. I believe we stayed in room 4 and it was very large, clean and comfortable. The bathroom was offset from the bedroom and was very clean with a nice shower area. The breakfast was not even related... More 

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Salmon Arm, Canada
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 12, 2015

This was our second stay at Hotel Casa del Parque. It is a great little hotel for the price, only half a block from Central Park and close to the Arch. There are more luxurious hotels around but they are a lot pricier. Rooms are clean and spacious with large windows. However, if you want a brighter room ask for... More 

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