We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

El Convento Boutique Hotel

Travelers' Choice award winner
Hotel website
2a. Avenida Norte # 11, Antigua, Guatemala
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
El Convento Boutique Hotel
Professional photos View all
Browse nearby
El Convento Boutique Hotel
Write a Review

311 reviews from our community

Traveler rating
    231
    55
    16
    4
    5
See reviews for
49
163
13
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (311)
  • Mar-May only
    (84)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (93)
All months
Contributor
11 reviews 11 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I recently stayed at the Convento for a friend's wedding. It is a small boutique and truly a treasure. The service was really nice, food was perfect and the rooms are beautiful. I stayed at a junior suite... My favorite part was definitely the bathroom!! A huge shower head with good pressure can cure anything. The only room for improvement... More 

Was this review helpful? Yes
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We thank you for bringing to our attention the problem you encountered regarding our Internet service, your message has been transferred to our responsible department for them to know about this situation. For everything else we are more than glad to read that you had a great time... More 

Mexico, Mexico
Contributor
19 reviews 19 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is not an inexpensive hotel, but it is well worth the price. It has a great vibe and service, beautiful rooms, a good location and the food is delicious. It is a great place for a romantic weekend and couple getaway. The bathroom was my favorite part of the room.

Was this review helpful? Yes 1
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are more than thrilled to read that you had a great time during your stay with us, we look forward to your next stay with us, in the meantime we send you our best regards. Sincerely, Diego Cáceres Community Manager El Convento Boutique Hotel More 

Sao Paulo, SP
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent place, nice rooms, and the shower! Great bathrooms, the environment capturing. Very recommended. Only set back is the internet, very slow, but its not needed in such a place, recommended to disconnect your mind. A+

Was this review helpful? Yes
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are more than thrilled to read that everything during your stay with us was excellent, we look forward your next stay with us, in the meantime receive our best wishes. Sincerely, Diego Cáceres Community Manager El Convento Boutique Hotel More 

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed 3 nights in Junior Suite named San Francisco. Comfortable king bed but room smaller than expected from internet photos. Bathroom tiny and only one sink not the two, again as in photos. Small balcony area. Both bath and bedroom exceptionally dark. Hotel presents as extremely stylish, oldworld and cute. So pleasant atmosphere. Upstairs bar area with open fire wonderful....but... More 

Was this review helpful? Yes
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. In a future visit you can send us an email to dcaceres@grupoazur.com so we can inform you about wha tincludes the breakfast in our rates. We apologize for any inconvenient this may have caused you. We want to inform you that in our rates we charge: the rate... More 

Panama City, Panama
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

Our stay at El Convento Boutique Hotel, completed our wonderful Guatemala experience. This beautiful nine year old re-creation was the icing on the cake . The atmosphere was so tranquil. Sra Carmen and her staff do an amazing job, quietly efficient, friendly and always with a smile. It gives me great pleasure to recommend this charming Hotel.

Was this review helpful? Yes
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. Your message has been transferred to our Staff to let them know the good work they have done, we look forward your next stay with us, we will be more than glad to serve you again. Sincerely, Diego Cáceres Community Manager El Convento Boutique Hotel More 

San Jose, Costa Rica
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a great property, very nicely located in Antigua. The rooms are well kept, cosy, quiet, and nicely appointed. The BIG problem is that the concierge service is basically non-existent. Worse than that, the recommendations were truly bad in our case... recommended a tour to Lake Atitlan on Saturday of Holy Week, we ended up stuck in traffic for... More 

Was this review helpful? Yes
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We want to inform you that your message has been transferred to our Manager for him to know about the recommendations our staff gave you. We apologize for any inconvenient this may have caused you. We want to inform you that as a Hotel politics, we charge 30%... More 

Charlotte, North Carolina
Top Contributor
58 reviews 58 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely small hotel with fantastic stone and brick architecture, lovely gardens, and small pools and fountains. Our room had small fireplace with outside private jaucossi surrounded by tall stone walls, accented with multiple candles on walls and on patio around hot tub. We never saw an rating on the restauraut, but the dinner what had there was the best we... More 

Was this review helpful? Yes
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are more than thrilled to read that we exceed your expectations, we look forward your next stay with us, we will be more than glad to serve you again, in the meantime we send you our best regards. Sincerely, Diego Cáceres Community Manager El Convento Boutique Hotel More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Took The master suite Don Alvarado, great service, people in the hotel is very very friendly, great team, the master suite was awesome, pretty big for 2 persons and one baby, hehe, it has a second floor with 2 extra beds, all luxury level, note really antique at all but Highly recommended.

Was this review helpful? Yes
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are more than glad to read that everything during your stay with us was excellent, we hope you choose us again when you travel back to Antigua Guatemala, it would be a pleasure to serve you. Sincerely, Diego Cáceres Community Manager El Convento Boutique Hotel More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The photographs and reviews of this hotel really don't do it justice. We chose to stay here after a long list of issues forced us to change our plans last-minute. It was the relaxing retreat that we needed! The hotel design is beautiful - rustic done right, with a clean color palate and understated accent pieces. The shower head is... More 

Was this review helpful? Yes
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are glad to read that the facilities, food and service, fulfilled your expectations, our only goal is to give you and unforgettable experience. We hope to see you again when you travel back to Antigua Guatemala. Sincerely, Diego Cáceres Community Manager El Convento Boutique Hotel More 

Baltimore
Top Contributor
52 reviews 52 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a 2 story room with 2 full bathrooms with the most amazing showers. A spiral staircase led to the second floor. We had a private patio that included a jacuzzi as well as fireplaces on both floors. The room was beautiful and if service was needed, the staff was there in seconds. A/C worked just OK. I prefer... More 

Was this review helpful? Yes
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We want to inform you that due to our hotel politics our phone has an extra fee. however your message has been transferred to our staff so they know about this situation, we apologize for all the inconvinients this may have caused you. For everything else we feel... More 

Questions? Get answers from hotel staff and past guests. Ask a question

197 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (163)
Viewed
Room/suite (41)
Viewed
Hotel & grounds (43)
Viewed
View from room (5)
Viewed
Bathroom (12)
Viewed
Dining (13)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (4)
Viewed
Business center/function rooms (3)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (3)
Viewed
View from room (1)
Viewed
Business center/function rooms (1)
Viewed
Other (23)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question