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Holiday Inn Express Adrian

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1077 West US 223, Adrian, MI 49221
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Holiday Inn Express Adrian
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55 Reviews from our TripAdvisor Community

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Traveler rating
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    8
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    2
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22
8
2
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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    (11)
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New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We needed our room early because we came to town for a wedding. The staff found us a room to shower and change, then moved our stuff to a different room after we left. Of course we had the key and room number so that when we returned at 3:30 AM, we were able to go to our room where... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Adrian, responded to this review

Bryan S I am glad that we were able to accommodate your special request. We are always happy to go above and beyond to provide exceptional customer service. Thank you for the great review. We hope to see you again. More 

Chicago, Illinois
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

Bathroom sink essential cleaned from previous guest. Drawers left open, etc.. A girl came in and cleaned it up, but was still disgusted. Went down to front desk and when Anton tried to contact housekeeping, no one answered. He had to leave the front desk numerous times to check in things for other guests. The housekeeping staff was all standing... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Adrian, responded to this review

Kathy Thank you for taking the time to give us some valuable feedback. What you experienced is certainly not what we expect and what you should expect to receive from us. I apologize that we were not able to deliver on our goal of delivering an exceptional guest experience. I will share your feedback with the department heads and we... More 

Decatur, Indiana
Level Contributor
179 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel during a couples getaway golf weekend. At arrival found the hotel had been recently renovated. The lobby and breakfast area were modern, neat, clean and set a good impression upon entry. The receptionist was very friendly and informative. She shared about the recent renovation and the fact that we would be staying in two updated... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Adrian, responded to this review

Chief Guru, Thank you for taking the time to provide us with such detailed feedback regarding your recent stay with us. It is refreshing to read your comments about the recent renovations and the positive impact it had on your stay with us. I am pleased to read that we were able to meet your expectations. I will share this... More 

Dayton, Ohio
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 24, 2015

Room was fine, what you expect at holiday inn, though the shower did leak all over bathroom floor. Lobby was under reconstruction. The elavator is the loudest ever made. Staff was very accommodating to our soccer group. We did have a big problem with billing, the check in clerk was running my wife's card under someone else's name which was... More 

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express Adrian, responded to this review

I am glad to hear that the staff was very accommodating during this time of renovation. I know that we were able to straighten all the issues out for you and went above and beyond to make things right with you. You will have to visit us again when we are not under construction. More 

Fairfax Station, Virginia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 20, 2015

This hotel is undergoing a major renovation. Though it will likely be very nice when complete, right now there's a lot of construction to deal with. Tile in the main foyer was torn out, and installation of replacement was in progress. The breakfast are was being renovated, so breakfast was temporarily re-located to a guest room. An improvised arrangement at... More 

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General M, General Manager at Holiday Inn Express Adrian, responded to this review

As a hotel that operates 24/7/365 we do not have the luxury of closing down or doing work when the doors are closed so we have to do the best with what we have. You can always check our website for special updates on what to expect with renovations. In a matter of weeks the renovation will be done and... More 

Southfield, Michigan
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 29, 2015

This hotel was clean, comfortable and reasonably priced. The staff were pleasant and helpful. The complimentary breakfast was filling a great way to start a busy day. Although the hotel is not surrounded by attractions, it is family friendly and adequate for any weary traveler not looking for a long term stay.

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Adrian, responded to this review

BHH3 I want to thank you for your recent stay with us. I am glad that you enjoyed your stay while here at the Adrian Holiday Inn Express. I will share your comments with the stay. They take pride in delivering great customer service. We hope you will choose to stay with us again. General Manager More 

Windsor, Canada
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed January 23, 2015

We stayed at this hotel for one night. Our room was beautiful. The staff was amazing. The breakfast was included and yummy. Pancakes, eggs, gravy, cinnamon rolls, do I have your attention, there was also more to choice from. I would recommend this hotel and will visit it again myself. Thank you to the staff, hope to see you again... More 

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express Adrian, responded to this review

Thank you for the great comments and feedback you provided us regarding your last stay with us. We have a great relationship with Adrian College and we are very pleased to have provided any of their guests with great accommodations. I happy that you enjoyed our brand new renovated rooms and our Express Start breakfast. We look forward to seeing... More 

Adrian, Michigan
Level Contributor
1,564 reviews
203 hotel reviews
common_n_hotel_reviews_1bd8 708 helpful votes
4 of 5 stars Reviewed December 11, 2014

The Holiday Inn Express brand generally means good accommodations at a fair price. This facility was up to those expectations. The staff are friendly and helpful, the rooms are beyond adequate and the prices are decent. We live in Adrian and were in a bind because of a power outage. Without heat in our house, we decided to stay at... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Adrian, responded to this review

I want to thank you first and foremost for you loyalty to the brand. I am glad that we did not disappoint you in your expectations of product and service you receive at other IHG properties. We believe consistency is very important. Thank you for the positive comments about our staff and the recent renovations. We want to be here... More 

Wheeling, Illinois
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 2, 2014

Newly renovated rooms and lobby at this 3 story hotel on the South side of Adrian. Friendly front desk staff. Good breakfast, but they need more tables. Good variety of items. Comfy beds and fluffy pillows.

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Adrian, responded to this review

Thank you for taking the time to give us a review on your recent stay with us. We thank you for choosing the Holiday Inn Express to accommodate your lodging needs. We recognize that you have options for loding and we dont take that lightly. I am please to read you had a pleasant experience with us. Next time you... More 

Commerce Township, Michigan
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 3, 2014

This hotel is being renovated but we could not see any sign of construction. The breakfast, which was included, had a variety of hot and cold items with toaster, pancakes, sausage gravy, etc. The facility was clean and included a small pool and exercise room. The room was clean and nicely appointed. The quoted rate was $104 but we do... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Adrian, responded to this review

Calligal14 Thank you for taking the time to provide us with some feedback regarding your recent stay with us. I am glad that you enjoyed the room and all the amenities. We would love to have you stay with us again. Let us know what we can do to make your stay even better. We strive for excellence and dont... More 

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