I have stayed here twice on business. Seems better than the standard Holiday Inns. Service is excellent - friendly and gave great recommendations on local spots. Free breakfast - ok, but had a variety of items - cereal, breads, eggs, sausage, coffee/tea/juice. Room is clean, no frills, comfy bed and pillows. Although the location of the hotel is not in... more

My husband and I stayed here for two nights in September for a weekend away while on a business trip in Michigan. We paid approx £63/room per night through Expedia. Our room was clean, comfortable and of a good size – we were happy with it. Although we would have preferred to have a king rather than two queen beds... more

We've stayed here twice in the last 30 days and everything has been great. It's clean (very important), the staff is friendly and helpful, and the location is great. You're out of the downtown Traverse area (crazy sometimes), but close enough to ride your bike in to town on the Tart trail or drive a few minutes down the road.... more

Unbelievable!!!! We checked in and were told that there were only two non-smoking rooms available. They were supposed to be jacuzzi suits. As it turned out only one was a jacuzzi suite and the other was just a suite. They told us we could not change rooms. Even though they were supposed to be non-smoking, one reaked of smoke. A... more

We chose the Holiday Inn Express for a single night's stay in March and had advance reservations. When we arrived in the area, it seemed like other hotels were advertising "giveaway" prices of $25 and up. Wow! But, Holiday Inn Express was higher, and we got what we paid for...a very nice hotel, welcoming staff, comfortable room (upgraded to a... more

Came up to Traverse City on a Friday without reservations. Altho the HI Express was not our first choice, we will return again. All the major hotels on the bays were full by the time we arrived in town at 8PM. After 4 rejections and a lot more "NO Vacancy" signs we decided to try the Holiday Inn Express. For... more

Though I only stayed one night, I really liked the Holiday Inn. The staff were very friendly. I had emailed the hotel requesting early check in and though they couldn't guarantee it I was assured if possible they would. And when I arrived at noon I was given a room right away. The room (315) over looked the bay and... more

We stayed here 2 nights while visiting relatives near Torch Lake. Acme is really almost in Traverse City, but without all the traffic and noise. This hotel is in a quiet location off the main road, but still with views of the Bay, be sure to ask for a room with a view. Our large room with a king bed... more

I arrived around 11pm and the hotel had computer issues which caused problems with checking me in. The guy at the desk quickly found a way to get me into a room and deal with the computer issues later. He also upgraded me from a 2 queen room to a 1 King room with a hot tub. I found my... more