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The Roberts Collection - Roberts House Inn

11 India Street, Nantucket, MA 02554
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The Roberts Collection - Roberts House Inn
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94 Reviews from our TripAdvisor Community

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London, Ohio
1 review
5 of 5 stars Reviewed October 13, 2015

Just spent time at the Roberts House. This is an older inn in downtown Nantucket and the rooms are typical of an historic district. The notable quality was the wonderful staff. Rooms were immaculately kept and the entire staff treated us as though this was our house and they were there to make us feel as though we were at... More 

Helpful?
Thank Karen H
Woodland Park, New Jersey
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 1, 2015

We stayed in the Roberts House Inn (one of several buildings) which is in need of some updating. We don't go to Nantucket for luxury, though and the rate we were able to get for Mon-Tu in late September was an incredible bargain. So even though the paint was peeling off the radiator and the room safe and fridge were... More 

Helpful?
Thank Finnegansmom
Portland, Oregon
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 28, 2015

Sigh. I can't express how lovely this hotel was! First off, the location was amazing. It is right in the center of the town of Nantucket. My friend and I took the ferry to Nantucket, and from the ferry terminal we walked a few blocks to our hotel. Then, from the hotel EVERYTHING is within an easy walking distance! Shopping,... More 

Helpful?
Thank sarahlw122
Mike R, Guest Services at The Roberts Collection - Roberts House Inn, responded to this review

Thank you so much for your kind words, Sarah! It was a pleasure to have you join us here in downtown Nantucket. We’ll pass your compliments about the room décor along to our designer and we hope to see you back on the island! More 

Richmond, Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 22, 2015

My room in the Gate House, on first floor was NEW, clean, quiet and private. Large comfortable King bed left no room for chair, dresser or table, but large night stands were fine for storage of clothing, had great light for reading Bathroom was large and modern, with storage, iron, hair dryer under sink base. Safe and Mini Refrigerator in... More 

Helpful?
Thank MyWildIrishRose
Syracuse, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 13, 2015

We stayed in the Manor house on the 3rd floor - King and 1 twin (3 in our family) during the 3rd week of August 2015. The room had slanted ceilings which added to the charm of the room and would somewhat affect a person over 5-4 getting into / out of bed on ONE side only; the rest of... More 

Helpful?
Thank kjoslyn j
Mike R, Guest Services at The Roberts Collection - Roberts House Inn, responded to this review

We can’t thank you enough for leaving such a thorough review of your stay at The Roberts Collection. We’re thrilled that you and your family had a fun and relaxing vacation. Your tips and advice about both the island and our hotel are spot on — this review will make a great resource for new visitors. Hope to see you... More 

Edinburgh, United Kingdom
Level Contributor
50 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 9, 2015 via mobile

My wife and I stayed there for our mini-moon just recently. The place was quaint with an olde world charm. If you're looking for something which is ultra stylish this isn't for you, though If you'd like a room the size of most apartments with a bed so large you needed stairs to climb up to it (and super comfortable),... More 

Helpful?
Thank Sandrarodger
Mike R, Guest Services at The Roberts Collection - Roberts House Inn, responded to this review

We’re so happy to hear that you and your wife found some time to relax here on Nantucket, and that you enjoyed staying at The Roberts Collection. Thanks for sharing your island experience! For those who are looking for something ultra stylish, we recommend exploring our designer rooms and luxury suites in the Manor House and Gate House, adjacent to... More 

Kingston, Massachusetts
1 review
2 of 5 stars Reviewed September 1, 2015

We just got back from our Nantucket anniversary getaway. Although we enjoyed our time on Nantucket and the location of the Robert's Collection was great, we were extremely disappointed in the lack hospitality of the staff. We found the staff to be unfriendly, unwelcoming and rude. When we got to our room, we were disappointed that we were staying in... More 

Helpful?
Thank Alicia-Kevin C
Mike R, Guest Services Associate at The Roberts Collection - Roberts House Inn, responded to this review

We’d like to sincerely thank you for your feedback — the experience you describe is unacceptable. We expect our team to be friendly, welcoming, and helpful at all times and the condition of each and every guest room to be immaculate. After reading your review, our general manager, Scott, is looking into your situation further by speaking with our staff... More 

Montauk, New York, United States
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 31, 2015

Just left this great house yesterday. Spent two days over the weekend and loved the location. The rooms are very tastefully decorated. Beds are comfortable and rooms are airy in size. I stayed in the Manor House. You have a choice of 3 different homes. You can walk to everything. Coffee shop around the corner as well as a bakery.

Helpful?
1 Thank Theresa E
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 22, 2015 via mobile

This is our 2nd time staying at roberts house. We love this inn, but its definitely not one of the cheaper inns on nantucket. Unfortunately we had to cut our trip from 4 nights to 2 nights due to being diagnosed with a severe illness 2 days prior and i had to get back to boston. They were somewhat helpful... More 

Helpful?
Thank iliketravel67
Mike R, Guest Services Associate at The Roberts Collection - Roberts House Inn, responded to this review

We’re so sorry to hear about your illness, and we’d like to apologize for any inconvenience you experienced working with our front desk team. If you have any questions or concerns at all about your reservations or total charges, please give us a call at 1-800-872-6830 and ask to speak with Pam. A full-length mirror would be a great addition... More 

Orlando, Florida
Level Contributor
99 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed August 13, 2015

We stayed here before attending a family get together on Cape Cod and were looking for a relaxing comfortable haven for the two of us. We visit every season and are very familiar with the location and the houses that comprise the Roberts Collection. Like many contributors mention, this location is perfect. I remember sitting outside the Center street Bistro,... More 

Helpful?
1 Thank patten36
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