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All 40 Nantucket B&Bs / inns

Roberts House Inn

11 India Street, Nantucket, MA 02554
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Roberts House Inn
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Ranked #21 of 40 Nantucket B&B and Inns
A recent review
3 of 5 stars reviewed 2 weeks ago
Harry H Berlin, Germany
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70 reviews from our community

Traveler rating
    19
    29
    15
    4
    3
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16
27
5
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Berlin, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place could be an absolute gem. The locations in the very heart of the village can not be beaten. The rooms are specious and the porch on the side is absolutely lovely to sit at. If they only would have staff that would actually care about their guest, be engaged with what they are doing and portray a bit... More

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Riverhead, NY
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

True, the exterior creates a lovely first impression but it seems, going by our own and other reviewer's experiences, it's very hit-or-miss. Based on the prices charged for the 'off season', we were expecting a more exceptional experience. The room we stayed in seemed more Hollywood facade than substance. But the true weak link is the lack of consistency of... More

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Middletown, Rhode Island
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room I stayed in is quite small but the beds are very comfortable and the room is clean. While the hotel could use a lot of updating it makes up for it in customer service. The staff is friendly and helpful and the buffet breakfast has a wide selection of breakfast food.

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Safety Harbor, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here not knowing what to expect . The old cliche you get what you pay for certainly applies here ! The location was perfect however from the moment we arrived until we left the service sucked , and that's probably not a strong enough word. We had septic problems in our room and something backed up into our... More

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Scott A, General Manager at Roberts House Inn, responded to this review

Thank you for taking the time to fill out a review, and although you’re critical of our property (and myself as manager specifically), we stand by the way we handled your specific situation. Let me start by saying that I’ve encountered all sorts of situations and people while managing hotels for the past 20 years, but nothing quite like our... More

Beverly Hills, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed October 14, 2014

The room we stayed in was really adorable - a little small, but everything was new and the common areas on the house were both chic & comfortable. The location can't be beat - close to everything you need in town. The staff is beyond lovely - I came to them with a pair of white pants that had coffee... More

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massachusetts
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 28, 2014

Easy walk to hotel from ferry, great location for seeing sights and finding restaurants. Room was small, bathroom barely adequate but interestingly, soy shampoo provided was excellent; tried to find it (Fresh Soy Shampoo) online and found it cost $150 for 10 oz. A nice bonus to get it free. Breakfast was plentiful - several kinds of coffee and tea,... More

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 21, 2014

The room we stayed was in the Roberts House and it was wonderful! Very spacious and great location. Breakfast was good too! The best part for me was after walking around all day coming to the room and enjoying the jetted tub. If we come back to Nantucket we will be coming back to room 102!

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London
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed September 14, 2014 via mobile

We stayed here for 3 nights. The first night we slept in room 6 in the Manor House which is part of the Roberts Inn group and just across the patio from the Roberts House Inn. The room was decidedly shabby and lacking in privacy as it was on the ground floor and had windows on two sides that could... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed September 13, 2014

We stayed in Room 304 in the main Roberts House (a Queen room) and then one night in Manor House 11 (a King Room), as we couldn't get the same room for the whole of our time. Both rooms very good. We loved the historic neighbourhood into which the hotel blends very unobtrusively. The hotel is both very tastefully decorated... More

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CAPE COD, MA
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 7, 2014

The location was perfect but our room (supposedly a junior king suite) was so small that we had to step into the bathroom to pass one another heading toward the closet and there was not even a chair or a dresser! We were never given any information about the location of breakfact. After 2 days of buying coffee+, we overheard... More

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Additional Information about Roberts House Inn

Address: 11 India Street, Nantucket, MA 02554
Location: United States > Massachusetts > Nantucket
Price Range (Based on Average Rates): $$
Number of rooms: 58
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Also Known As:
Roberts House Hotel Nantucket

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