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Chapman House Hotel

Certificate of Excellence
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20 North Water Street, Nantucket, MA 02554
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Chapman House Hotel
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75 Reviews from our TripAdvisor Community

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Traveler rating
    60
    11
    2
    2
    0
See reviews for
9
45
4
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Fallston, Maryland
Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Based upon favorable reviews we booked this "boutique style B &B" for an anniversary trip. We have stayed in many B&Bs and in comparison, this was quite disappointing. It's clean, has a good comfortable bed and good, clean towels. Those are the pluses. Our room, on the third floor, has an uneven floor with a very low ceiling, (not for... More 

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Carl C, General Manager at Chapman House Hotel, responded to this review

Dear Diane, We are sorry to hear that you were disappointed with your experience at The Chapman House. With a recent renovation of the rooms, we felt it important to keep the integrity of the historic nature of the building – including a couple of slanted ceiling rooms on upper floors with quirky angles and uneven floors. When guests use... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Charming inn, very conveniently located, friendly staff. Room was comfortable, pretty. Bathroom was tiny, but fine. Breakfast was a little limited. We had to get down there early to get what we wanted. Afternoon cookies was a nice idea. They just need to make sure cream is available for the coffee at all times. I would stay there again.

Was this review helpful? Yes 1
Chesapeake, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 3, 2015

We came for nantucket stroll. From the second we booked Hillary was so kind and helpful with dinner reservations. The staff at the Inn were so knowledgeable and helpful as well. We got stranded an extra day because of the wind and they stayed open for us! We will def come back and head straight for the Chapman/Veranda house

Was this review helpful? Yes 1
Boston, Massachusetts
Top Contributor
100 reviews 100 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed October 15, 2014

This B&B is very cozy and nice. We stayed in guest room #5 and found it to be very comfortable and quiet. The bed was awesome. The room is small, but when I compared it to other places where friends stayed, it was a great value and you can't beat the location. Nate is a great host and very knowledgeable.... More 

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hamilton, ny
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2014

My husband and I stayed at The Chapman House for our three day visit to the island. The location is so convenient to the center of the village and to the ferry--we could walk everywhere. Nate and Hannah were so willing to help with everything--really made us feel welcome! The room on the third floor (#8) was a little small,... More 

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New York
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 6, 2014

My husband and I had a wonderful stay at The Veranda House last weekend. The hotel is is in the heart of Nantucket, just a minute walk from great restaurants and Main Street (and the Yacht Club)! We stayed at the Chapman House, one of three houses within the Veranda House. The decor is both hip and warm. The beds... More 

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 6, 2014

Innkeepers could not have been more helpful offering advice on everything from walking tours to ferry tickets to restaurants to how to avoid overpriced tourist traps! My room was extremely clean, spacious enough, well appointed with enough drawer and closet space, plush linens and very comfortable bed. Coffee, tea and a variety of waters were always available throughout our stay,... More 

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Ojai, California
Top Contributor
174 reviews 174 reviews
45 hotel reviews
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed September 20, 2014

Chapman House B & B is part of the Veranda Group that seems to really have their act together. After we booked a room on the internet, within a few hours I got a call to say they double booked the same room. Fortunately they had another, more expensive room they offered to us at the same price. This was... More 

Was this review helpful? Yes 1
Calgary
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 18, 2014

Our group had 3 rooms in Chapman House - 1 on the top floor and 2 on the second floor. All were small but bright, beautifully decorated and with wildly comfortable beds and bedding. It was quiet and the owners/managers were extremely friendly and helpful.

Was this review helpful? Yes 1
TheVerandaHouse, General Manager at Chapman House Hotel, responded to this review

Thank you for your kind remarks! It was a pleasure having all of you, and hopefully we will see you again in the future! More 

Pittsburgh, Pennsylvania
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 7, 2014

We stayed in room 11 for 2 glorious nights and enjoyed it completely! Nate who works there is about as nice and helpful as can be. Its beautifully decorated and in the most perfect part of town. Our room was quite small (as mentioned in the listing) but just perfect for us without the kids (yay!). Choose a larger room... More 

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