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Comfort Inn

2.0 of 5 426 Southbridge St, Auburn, MA 01501
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Comfort Inn
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Comfort Inn
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48 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

This hotel is very nice. It's a little off to itself but not that hard to find. Front desk was very helpful and friendly. The girl who provides the breakfast was SUPER NICE. She always had a smile and kept all the breakfast items stocked.

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Oklahoma City, Oklahoma
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were looking for a place outside of Boston, and this was a very good choice. Hotel was clean, comfortable, and staff was very friendly. The only problem we had was a wake-up call, actually two since we didn't answer the first one, at 5 AM!!! Guess someone at the desk didn't cancel the prior guest's request. Not a nice... More

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1 review
1 of 5 stars Reviewed September 15, 2014 via mobile

I tried to book this hotel for my fiancé for two nights on my card- the front desk had to email me a credit approval form but needed a manager to do so/ the woman seems confused and unsure-I left my name, email and number for someone to send me this form and call me and no one did. He... More

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General M, General Manager at Comfort Inn, responded to this review

I am truly sorry about the confusion and that you had to find other accommodations. As the general manager this is unacceptable and I take full responsibility. This was a mistake by me and I do apologize. I do hope that if you are in town again, that you call the hotel directly and ask for Brian the general manager.... More

Philadelphia, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 31, 2014

I stayed for two nights. The common areas were neat and clean, and had a fresh clean scent. The room was clean as well. Everything was working and I did not see anything broken. There was plenty of hot water. Beds were comfortable, with both "firm" and "soft" pillows for the guest to use depending on their preference. The staff... More

Was this review helpful? Yes 3
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 21, 2014

Stayed here for 2 weeks and I enjoyed the hotel and its staff. It's close to everything I needed. The mall is directly across the street. Very clean rooms, delicious hot breakfast items. The bed will command your body to sleep, much needed rest nightly

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Barrie, Canada
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 5, 2014

We had to stop here for the night because all the hotels in the Boston area was jammed so we kept driving till we found this place and it was a good find. Staff was good rooms were clean and anytime you get so many towels in your room you know you found a great hotel. The breakfast and coffee... More

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Mason City, Iowa
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 4, 2014

The room was super nice and the hotel was lovely. even had a little sofa in the room. Great bed, many good pillows. books to borrow in the lobby. Breakfast offering normal items. The negative things are you can hear everything in the hallway. Footsteps, people talking. Felt like they were in our room. I could hear someone snoring next... More

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Norton, Massachusetts
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

We stayed on a Saturday evening for a convention in nearby Worcester. The hotel is in the process of remodeling but I didn't see any signs of it during our brief stay. Our room had clearly been remodeled recently and was very clean and comfortable. Staff was friendly, especially the staff at the breakfast buffet, the woman there went out... More

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General M, General Manager at Comfort Inn, responded to this review

Thank you for the kind words! We are just about finished with the renovations. All the rooms are complete and we are currently working on the exercise room. Don't worry though anyone that stays while the exercise room is under construction is allowed to use a complimentary pass to a local gym less than 2 miles away. The exercise room... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 9, 2014 via mobile

65 per nite value at best. If a motel is not trucker friendly they should say so. We were told parking was available when we called. We parked then they asked us to move to toys are us lot. We checked with Toys r us, they thanked us for asking, let us park and said they would be posting no... More

Was this review helpful? Yes 1
General M, General Manager at Comfort Inn, responded to this review

Thank you for letting us know how your stay was. I would like to apologize for the confusion about parking in Toys R Us. They have allowed trucks to park over night in the corner of the parking lot for last three years, but they recently hired a new manager. I wanted to thank you for letting the front desk... More

Indian Shores, Florida
Top Contributor
261 reviews 261 reviews
41 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed May 14, 2014

It is a very nice hotel, red brick and colonial style façade. It is newly updated and they were just finishing the hallways with wallpaper. This is the first hotel that has acknowledged us as Platinum members and the staff are professional and courteous. The grounds are very well manicured with spring flowers blooming. The lobby has a nice sitting... More

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Additional Information about Comfort Inn

Address: 426 Southbridge St, Auburn, MA 01501
Phone Number:
Location: United States > Massachusetts > Auburn
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 71
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Also Known As:
Comfort Hotel Auburn
Comfort Inn Auburn
Auburn Comfort Inn

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