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Fairfield Inn & Suites Worcester Auburn

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718A Southbridge Street, Auburn, MA 01501
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Fairfield Inn & Suites Worcester Auburn
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Fairfield Inn & Suites Worcester Auburn
Fairfield Inn & Suites Worcester Auburn
Fairfield Inn & Suites Worcester Auburn
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139 reviews from our community

Traveler rating
    56
    48
    15
    12
    8
See reviews for
46
30
3
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (139)
  • Mar-May only
    (29)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (18)
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Puyallup, Washington
2 reviews
2 of 5 stars Reviewed yesterday NEW

Unfortunately, and to my dismay I forgot a dress and a long lace sweater hanging on the door hook when I checked out at 5 a.m. However, by the time I got to Logan to fly out I realized my mistake so I called the front desk. I specifically requested that they go up to my former room immediately and... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My friend and I stayed there for a homeschool conference we were attending nearby in April. I had stayed at other Marriott and Fairfield inns before, so I knew it was a safe bet on a place to stay. However, when I arrived I was immediately blown away by just how nice this place was! It did not look like... More 

Was this review helpful? Yes
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Kaytea81, Thank you so much for your wonderful compliments! Our entire team takes great pride in providing a stay that not only meets expectations, but exceeds them. We are happy to hear that we achieved our goal, and provided you with a memorable experience. I will be delighted to share your review with our entire team. Please feel free... More 

Groton, Connecticut
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Fairfield Inn & Suites Worcester Aubum was above par. We received cookies, fresh out of the oven upon arrival. Free breakfast and newspapers were also offered. The staff was very friendly and helpful and went out of their way to offer suggestions on good restaurants in the area. They answered all our questions, looking things up... More 

Was this review helpful? Yes
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Jill H- Thank you for sharing your experience with other travelers! We are glad to hear that you enjoyed your stay and thank you for pointing out a few of the amenities you particularly enjoyed. Our staff takes great pride in providing outstanding service to our guests and we will be sure to share your nice comments with our entire... More 

Top Contributor
481 reviews 481 reviews
29 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed April 16, 2015

The hotel was clean and the staff was pleasant. The breakfast was ok. The pool was nothing fancy and the workout room needed some attention. It was a good location, close to stores and restaurants. My husband is a Marriott lover so it was his choice.

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Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Chouette222- We would like to take a moment to thank you for sharing your recent experience at our property with other travelers! We are happy to hear that you enjoyed most aspects of your stay. As you know, our guests are our top priority. In our aspirations to improve future stays, and if you have a spare moment, please... More 

Harlingen,TX
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 15, 2015

First, the person who checked me in was very rude. When I called about several minor housekeeping issues when I got to the room, one was soap scum in the bathroom. When I asked her about that, if and when it would be attended to, I was met with SILENCE-no answer to any of my questions or concerns. And the... More 

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Auburn
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 14, 2015

Enjoyed the room, very clean and comfortable. However, the heating unit is excessively loud and continually disturbed my sleep. Seems like an easy item to repair. Otherwise the hotel was a nice place to stay with a decent continental breakfast.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Massachusetts
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 5, 2015

My husband and I had to stay in a local hotel because of water damage in our home due to frozen pipes. We returned from Florida to an unlivable house. Needless to say we were not in the best of humor when we arrived at the Fairfield Inn. The people at the front desk were so welcoming to us, very... More 

Was this review helpful? Yes 1
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Eclecticquilter- Thank you so much for taking the time to share your wonderful experience at our hotel! We are sorry to hear that it was due to such unfortunate circumstances that you were staying with us, and hope that all of the repairs went smoothly. We appreciate you pointing out the many positive aspects you noticed about our property... More 

Montreal, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed March 4, 2015

As a Marriott platinum Premier member, this must be the worst "new" exercise room I have ever seen. No water cups, towels, disinfecting towels, and TV on exercise machines do not work. I asked on 2 occasions front desk staff to fix the problem with the TV's, but nothing was done. This looks like a relatively new hotel, and if... More 

Was this review helpful? Yes 3
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear ivoryhouse - Thank you for taking the time to share your recent experience at our property. On behalf of our entire team, I hope you will accept my apology for your unsatisfactory visit. Our goal is 100-percent guest satisfaction and that means fully stocked amenities as well as prompt resolutions to guest concerns. I'm sorry you feel we have... More 

Barrington, Rhode Island
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2015

My husband and I recently stayed at the Fairfield Inn & Suites Auburn location and I am pleased to say that we will definitely be coming back. The staff was very friendly and eager to please, our room was clean and the bed was comfortable. The staff was geat at recommending a nice place to get a bite to eat.... More 

Was this review helpful? Yes 1
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Taa2312 - Thank you for taking the time to share your feedback with other travelers! We are very happy that you enjoyed your recent stay with us and we very much appreciate the very nice comments you have left in your review. Please feel free to reach out to us if there is anything we can do to help... More 

Auburn, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

The stay at the Fairfield was great! the room was very clean the beds were comfortable and the lobby had a home like feeling. I have never met a staff that was so helpful and accommodating like the staff at the Fairfield. We enjoyed the pool the kids had a blast. There are plenty of restaurants and stores right across... More 

Was this review helpful? Yes 1
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Maria B - Thank you for your review! We are so very happy that you took the time to share these comments with other travelers and are very happy that you enjoyed your recent stay with us! From housekeeping to front desk, our entire team takes great pride in our efforts to provide outstanding customer service, and I would... More 

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