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Fairfield Inn & Suites Worcester Auburn

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718A Southbridge Street, Auburn, MA 01501
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Fairfield Inn & Suites Worcester Auburn
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Fairfield Inn & Suites Worcester Auburn
Fairfield Inn & Suites Worcester Auburn
Fairfield Inn & Suites Worcester Auburn
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136 reviews from our community

Traveler rating
    54
    48
    15
    11
    8
See reviews for
46
30
3
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (136)
  • Mar-May only
    (26)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (18)
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Top Contributor
468 reviews 468 reviews
29 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel was clean and the staff was pleasant. The breakfast was ok. The pool was nothing fancy and the workout room needed some attention. It was a good location, close to stores and restaurants. My husband is a Marriott lover so it was his choice.

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Harlingen,TX
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

First, the person who checked me in was very rude. When I called about several minor housekeeping issues when I got to the room, one was soap scum in the bathroom. When I asked her about that, if and when it would be attended to, I was met with SILENCE-no answer to any of my questions or concerns. And the... More 

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Auburn
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 14, 2015

Enjoyed the room, very clean and comfortable. However, the heating unit is excessively loud and continually disturbed my sleep. Seems like an easy item to repair. Otherwise the hotel was a nice place to stay with a decent continental breakfast.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Massachusetts
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 5, 2015

My husband and I had to stay in a local hotel because of water damage in our home due to frozen pipes. We returned from Florida to an unlivable house. Needless to say we were not in the best of humor when we arrived at the Fairfield Inn. The people at the front desk were so welcoming to us, very... More 

Was this review helpful? Yes 1
Montreal, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed March 4, 2015

As a Marriott platinum Premier member, this must be the worst "new" exercise room I have ever seen. No water cups, towels, disinfecting towels, and TV on exercise machines do not work. I asked on 2 occasions front desk staff to fix the problem with the TV's, but nothing was done. This looks like a relatively new hotel, and if... More 

Was this review helpful? Yes 3
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear ivoryhouse - Thank you for taking the time to share your recent experience at our property. On behalf of our entire team, I hope you will accept my apology for your unsatisfactory visit. Our goal is 100-percent guest satisfaction and that means fully stocked amenities as well as prompt resolutions to guest concerns. I'm sorry you feel we have... More 

Barrington, Rhode Island
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2015

My husband and I recently stayed at the Fairfield Inn & Suites Auburn location and I am pleased to say that we will definitely be coming back. The staff was very friendly and eager to please, our room was clean and the bed was comfortable. The staff was geat at recommending a nice place to get a bite to eat.... More 

Was this review helpful? Yes 1
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Taa2312 - Thank you for taking the time to share your feedback with other travelers! We are very happy that you enjoyed your recent stay with us and we very much appreciate the very nice comments you have left in your review. Please feel free to reach out to us if there is anything we can do to help... More 

Auburn, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

The stay at the Fairfield was great! the room was very clean the beds were comfortable and the lobby had a home like feeling. I have never met a staff that was so helpful and accommodating like the staff at the Fairfield. We enjoyed the pool the kids had a blast. There are plenty of restaurants and stores right across... More 

Was this review helpful? Yes 1
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Maria B - Thank you for your review! We are so very happy that you took the time to share these comments with other travelers and are very happy that you enjoyed your recent stay with us! From housekeeping to front desk, our entire team takes great pride in our efforts to provide outstanding customer service, and I would... More 

Augusta, Maine
Top Contributor
74 reviews 74 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 4, 2015

I have stayed here several times now and have enjoyed it every time. Rooms are well set up for business travel. Rooms are always cleaned and well maintained. The staff is friendly and very accommodating. They go out if there way to make you feel welcome.

Was this review helpful? Yes
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Brusta60 - Thank you for your review! We really appreciate you taking the time to share your feedback about your recent stays with us. In addition, we would also like to thank you for being a loyal guest at our hotel. Our entire team takes pride in going out of our way for our guests, we appreciate you recognizing... More 

Canton, CT
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 26, 2014

I usually stay at this hotel when working in the Worcester, MA area. It is convenient to the Mass Pike and there are several good restaurants nearby. It isn't fancy, but the rooms are clean, the beds are comfortable and, they have free WiFi in the room. The breakfast is comparable to other free breakfasts. They have a waffle maker,... More 

Was this review helpful? Yes 1
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Albert M - Thank you for your review! As always, we appreciate you taking the time to share your feedback. We would also like to thank you for sharing your experience with us last year, as this allowed us to investigate and evaluate your stay and ensure that it was an isolated incident and that it never happened again.... More 

Queens Ny
Top Contributor
132 reviews 132 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 9, 2014

as a regular at marriotts, I would say this was one of the best Fairfield Imnns I stayed at......front desk staff very helpful and the comp room upgrade was an added nice touch........place is nicely decorated and furnished. Prices very reasonable and better than most competitors......plenty of selection at breakfast. rooms very nice and bed was very comfortable....nice spacious rooms... More 

Was this review helpful? Yes 1
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear LenConway - Thank you for your glowing review! We are happy to know that we are your favorite Fairfield Inn & Suites! In addition, we appreciate you sharing some of the aspects that you enjoyed about our hotel. Our entire team takes a lot of pride in making your stay as convenient, comfortable, and stress-free as possible and we... More 

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