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Fairfield Inn & Suites Worcester Auburn

2.5 of 5 718A Southbridge Street, Auburn, MA 01501
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Fairfield Inn & Suites Worcester Auburn
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Fairfield Inn & Suites Worcester Auburn
Fairfield Inn & Suites Worcester Auburn
Fairfield Inn & Suites Worcester Auburn
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134 reviews from our community

Traveler rating
    54
    47
    15
    10
    8
See reviews for
45
29
3
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (23)
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Massachusetts
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I had to stay in a local hotel because of water damage in our home due to frozen pipes. We returned from Florida to an unlivable house. Needless to say we were not in the best of humor when we arrived at the Fairfield Inn. The people at the front desk were so welcoming to us, very... More 

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Montreal, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

As a Marriott platinum Premier member, this must be the worst "new" exercise room I have ever seen. No water cups, towels, disinfecting towels, and TV on exercise machines do not work. I asked on 2 occasions front desk staff to fix the problem with the TV's, but nothing was done. This looks like a relatively new hotel, and if... More 

Was this review helpful? Yes
Worcester, Massachusetts
2 reviews
1 of 5 stars Reviewed 1 week ago

Who in there right mind would allow a child to manage a Marriott Hotel? My husband stayed and I came to visit for a while. The young lady, who aparrently is the General Manager, was hanging out with friends in one of the rooms throughout the whole evening. She seemed extremely unprofessional and much too young to manage a hotel.... More 

Was this review helpful? Yes
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Jeneane B - We appreciate you taking the time to share feedback about your recent stay with us. Although we would like to learn more about what occurred during your stay with us. Please reach out to us at Tyler.Wood@Marriott.com with the details of your stay, including any specifics you can about how our staff may have been unprofessional.... More 

Barrington, Rhode Island
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I recently stayed at the Fairfield Inn & Suites Auburn location and I am pleased to say that we will definitely be coming back. The staff was very friendly and eager to please, our room was clean and the bed was comfortable. The staff was geat at recommending a nice place to get a bite to eat.... More 

Was this review helpful? Yes
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Taa2312 - Thank you for taking the time to share your feedback with other travelers! We are very happy that you enjoyed your recent stay with us and we very much appreciate the very nice comments you have left in your review. Please feel free to reach out to us if there is anything we can do to help... More 

Auburn, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

The stay at the Fairfield was great! the room was very clean the beds were comfortable and the lobby had a home like feeling. I have never met a staff that was so helpful and accommodating like the staff at the Fairfield. We enjoyed the pool the kids had a blast. There are plenty of restaurants and stores right across... More 

Was this review helpful? Yes
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Maria B - Thank you for your review! We are so very happy that you took the time to share these comments with other travelers and are very happy that you enjoyed your recent stay with us! From housekeeping to front desk, our entire team takes great pride in our efforts to provide outstanding customer service, and I would... More 

Augusta, Maine
Top Contributor
55 reviews 55 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed here several times now and have enjoyed it every time. Rooms are well set up for business travel. Rooms are always cleaned and well maintained. The staff is friendly and very accommodating. They go out if there way to make you feel welcome.

Was this review helpful? Yes
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Brusta60 - Thank you for your review! We really appreciate you taking the time to share your feedback about your recent stays with us. In addition, we would also like to thank you for being a loyal guest at our hotel. Our entire team takes pride in going out of our way for our guests, we appreciate you recognizing... More 

Canton, CT
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 26, 2014

I usually stay at this hotel when working in the Worcester, MA area. It is convenient to the Mass Pike and there are several good restaurants nearby. It isn't fancy, but the rooms are clean, the beds are comfortable and, they have free WiFi in the room. The breakfast is comparable to other free breakfasts. They have a waffle maker,... More 

Was this review helpful? Yes 1
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Albert M - Thank you for your review! As always, we appreciate you taking the time to share your feedback. We would also like to thank you for sharing your experience with us last year, as this allowed us to investigate and evaluate your stay and ensure that it was an isolated incident and that it never happened again.... More 

Queens Ny
Top Contributor
112 reviews 112 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 9, 2014

as a regular at marriotts, I would say this was one of the best Fairfield Imnns I stayed at......front desk staff very helpful and the comp room upgrade was an added nice touch........place is nicely decorated and furnished. Prices very reasonable and better than most competitors......plenty of selection at breakfast. rooms very nice and bed was very comfortable....nice spacious rooms... More 

Was this review helpful? Yes 1
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear LenConway - Thank you for your glowing review! We are happy to know that we are your favorite Fairfield Inn & Suites! In addition, we appreciate you sharing some of the aspects that you enjoyed about our hotel. Our entire team takes a lot of pride in making your stay as convenient, comfortable, and stress-free as possible and we... More 

Racine, Wisconsin
Contributor
17 reviews 17 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 24, 2014

We stayed at the Fairfield Inn for almost a week as a home base for our daughter's wedding. While the hotel was pretty much the standard Fairfield, which suited our needs well, it was the staff that made our stay outstanding. They were conscientious, courteous, helpful and truly went out of their way to accommodate our requests. When I forgot... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sidd B, General Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

As a General manager, I can only be proud to have such wonderful feedback about our hotel and staff members. We appreciate your kind and encouraging words, as these mean a lot for us to continously improve and provide the same level of service to all our guests. Thank you. More 

Baiting Hollow, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 23, 2014

We spent a night at this Fairfield Inn on our way to Maine to break up the long drive and were pleased. I booked it using my Marriott Rewards points. It had easy access from/to the Interstate. The young woman who checked us into our rooms was warm and welcoming. She quickly explained what the hotel and surrounding area offered... More 

Was this review helpful? Yes
Sidd B, General Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Guest We want to thank you for your feedback provided regarding your stay on this forum. We are extremely dissapointed to see that the room condition was not upto your expectations. We are taking immediate corrective measures to ensure this is an isolated issue. On the other hand, I am glad that you did like our staff service standards... More 

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Additional Information about Fairfield Inn & Suites Worcester Auburn

Address: 718A Southbridge Street, Auburn, MA 01501
Location: United States > Massachusetts > Auburn
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Worcester Auburn 2.5*
Number of rooms: 82
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Also Known As:
Fairfield Inn And Suites Worcester Auburn
Fairfield Inn & Suites Worcester Auburn Hotel Auburn
Fairfield Inn Auburn
Fairfield Auburn
Auburn Fairfield Inn

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