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All 5 Auburn hotels

Fairfield Inn & Suites Worcester Auburn

2.5 of 5 Hotel   |   718A Southbridge Street, Auburn, MA 01501
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75%
Ranked #3 of 5 hotels in Auburn
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 1 week ago
Maxine Ellen L Ocala Florida, United States
  • Overview
  • Reviews (112)
  • Photos (16)
  • Amenities
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  • Room tips (21)
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112 people have reviewed this hotel

Traveler rating
    43
    39
    15
    8
    7
See reviews for
41
25
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20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
Ocala Florida, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times and I am always 100% pleased. Not only is the hotel clean and lovely but the people who work here are really terrific. They will go out of their way to provide anything you need. I booked a room with no fridge and commented on how much I missed one and the... More

Was this review helpful? Yes
Sidd B, General Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Thank you for taking the time to tell everyone about your stay. We are delighted that your stay with the Fairfield Inn & Suites Worcester Auburn was enjoyable. Everything we do is aimed at providing our guests with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us and everyone so... More

Aldie, Virginia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

When we outgrew staying with relatives, we started staying here. Great location, nice pool, wonderful breakfast AND a Dunkin Donuts right across the street. The 1st time we stayed (2010) the fire alarm went off in the middle of the night, but that is the only incident to report. We'll stay again in August.

Was this review helpful? Yes
Sidd B, General Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

We appreciate your generous feedback that you gave about your recent stay with us. I am so glad to see that you did enjoy every aspect of our hotel and have been doing so since 2010. We appreciate your loyalty and continous business. I have also shared your feedback with all my staffmembers. We look forward to see you again...thank... More

Enfield, Connecticut
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights when I was in the area for business and I had a wonderful experience. The hotel room was large with a nice, big, comfortable bed. It had a desk so I could get some work done and a little sitting area. My favorite thing about the room was the large whirlpool tub! Get a... More

Was this review helpful? Yes
Sidd B, General Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

We appreciate your generous feedback that you gave about your recent stay with us. I am so glad to see that you did enjoy every aspect of our hotel. It is encouraging comments from our valued patrons which keeps us striving for better customer service and making your stay worthwhile. I have also shared your feedback with all my staffmembers.... More

Long Island, New York
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just stayed here this past weekend for the Brimfield antique show. Very satisfied with my experience. Friendly and helpful staff. Free cookies when I checked in!! Room and hotel was clean and new which is always a plus. Nice comfortable beds. Pool was nice and clean. Complimentary breakfast was good, much better than other hotel breakfasts I've had. Great location... More

Was this review helpful? Yes
Sidd B, General Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

We appreciate your generous feedback that you gave about your recent stay with us. I was happy to see that in every aspect of your stay we did meet your expectations. I have also shared your encouraging feedback with all my staffmembers. We look forward to see you again in the near future. We certainly take a lot of pride... More

Hampden, Maine
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was located right off the interstate. It was easy to find and close to restaurants and shopping. The lobby was large and inviting. The desk clerk was very friendly and helpful. The room was comfortable, but the bathroom could use updating. It was clean. The iron spewed minerals when I used it, but I mentioned it to the... More

Was this review helpful? Yes
Sidd B, General Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

We appreciate your generous feedback that you gave about your recent stay with us. I am so glad to see that you did enjoy almost every aspect of our hotel. We especially take pride in providing a great start of our valued guest's days with a hot and fresh breakfast. Yes, we did immediately take care of the Iron, we... More

Chardon, Ohio
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Stopped here on a long drive based on high reviews on TripAdvisor. Only rooms available were king suites. First room 201 walked into a room with a toilet with waste left in it that wouldn't flush. Called for housekeeping. They responded immediately with an entire room change. Room 215 checked the mattress and found a lot of bed bug shells... More

Was this review helpful? Yes 2
Sidd B, General Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

We appreciate your feedback that you gave about your recent stay with us. As we have communicated with you though our Marriott channel, I want to assure you that we have a Pest Control Program in place with a reputable company to take care of any such incidents. Any reportings such as yours are immediately treated as per the governing... More

Murrieta, California
Top Contributor
102 reviews 102 reviews
7 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Rooms are good sized and very clean. I liked how we got a fresh bar of soap daily. Breakfast was hot and fresh with a nice selection of items from eggs cooked or hard boiled, waffles, sausage or bacon, cold or hot cereal, bagel , muffins, etc. they keep complimentary coffee, hot chocolate, and tea available all day plus there... More

Was this review helpful? Yes
Sidd B, General Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

We appreciate your generous feedback that you gave about your recent stay with us. I am so glad to see that you did enjoy every aspect of our hotel. We especially take pride in providing a great start of our valued guest's days with a hot and fresh breakfast. I have also shared your feedback with all my staffmembers. We... More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 5 weeks ago

loved the hotel, there staff is great and friendly! Liz and Mallory were very helping with anything I needed. They were friendly and had answers for everything. Absolute dolls! The gentleman working the morning over the weekend was a sweetheart. He was great to us and was a joy to deal with. Only issue is there GM. He doesn't know... More

Was this review helpful? Yes
Sidd B, General Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

We appreciate your generous feedback that you gave about your recent stay with us. I am so glad to see that you did enjoy most aspects of our property including our great staff members. I also wanted to apologize if I may have offended you with my conversation with another party at some point (as mentioned by you). I assure... More

Hershey, Pennsylvania
Contributor
19 reviews 19 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 14, 2014

Hotel is less than 1/2 mile from exit. Applebees, Wendy's and Dunkin right there. Nice clean basic hotel. Room was fine. Clean. Hotel appearance clean inside and out. Front desk staff nice and helpful. Breakfast in morning better than most. Would stay here again.

Was this review helpful? Yes
Sidd B, General Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

We appreciate your generous feedback that you gave about your recent stay with us. I am so glad to see that you did enjoy most aspects of our property. I have also shared your feedback with all my staffmembers. We look forward to see you again...thank you. More

Cape Cod, massachusetts
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 12, 2014

A block of rooms were reserved for a family reunion at a very reasonable rate. Although the room was not very large, the mattresses were very comfortable and the coverlette washable between guests (vs. the awful heavy, questionably clean bedspreads widespread in the past). The room was basic hotel fare with a computer desk and chair( but no easy chair),... More

Was this review helpful? Yes
Sidd B, General Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

We appreciate your generous feedback that you gave about your recent stay with us. I was sorry to see that in terms of staff friendliness we could not meet your expectations but I am glad you did enjoy most aspects of our property. I have also shared your feedback with all my staffmembers. We look forward to see you again... More

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Additional Information about Fairfield Inn & Suites Worcester Auburn

Address: 718A Southbridge Street, Auburn, MA 01501
Phone Number:
Location: United States > Massachusetts > Auburn
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Worcester Auburn 2.5*
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Also Known As:
Fairfield Inn & Suites Worcester Auburn Hotel Auburn
Fairfield Inn And Suites Worcester Auburn
Fairfield Inn Auburn
Fairfield Auburn
Auburn Fairfield Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Free Hi-speed internet service through out the hotel and a Business Center with print & fax service. Spacious two room suites and business class king with fireplace available, Meeting room and Indoor Pool & Spa Find the best in hospitality with our friendly staff. ... more   less 
Number of rooms
82

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