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Fairfield Inn & Suites Worcester Auburn

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718A Southbridge Street, Auburn, MA 01501
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1 room 1 guest
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Fairfield Inn & Suites Worcester Auburn
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150 Reviews from our TripAdvisor Community

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Traveler rating
    59
    53
    17
    13
    8
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50
33
3
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (30)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (18)
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Marietta, Georgia
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Can't go wrong here if on a road trip. Property has been renovated, but the beds don't appear to have part of that. But the common areas were lovely and the breakfast had good choices. Staff was pleasant and friendly.

Was this review helpful? Yes
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear PaulieGA, Thank you for taking the time to review our property on TripAdvisor! We are excited to hear that you enjoyed your stay. We pride ourselves on providing a clean and comfortable experience for our guests, and are happy to hear that we are meeting our goal. I am happy to inform you that we are currently renovating our... More 

Meriden, Connecticut
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel 7/24/15 - 7/26/15 with my daughters travel softball team. The hotel was very nice. Clean up to date rooms with comfortable beds. The parents like to get together in the evening for card games and the area where the have the continental breakfast was perfect. We did not have breakfast our first morning because we had... More 

Was this review helpful? Yes
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Liz, We are delighted to hear that you enjoyed you stay with us! We appreciate you taking the time to share your experience with other travelers on TripAdvisor. If your group returns for another visit, please don't hesitate to give our Group Sales department a call to arrange for a possible group discount or to arrange for an early... More 

North Fort Myers, Florida
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 23, 2015

Very hard to find because we came off of a toll-way & in this area, hotels must not be allowed to put up signs which made it very difficult to find any kind of hotel. We found that being what it was, makes it very difficult for people new to the area to find any kind of hotel. Our search... More 

Was this review helpful? Yes
Mark M, General Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Thank you very much for your review of our property, yes indeed traveling into areas that are unfamiliar can definetly be difficult and frustrating. Here at our hotel, though, we do pride ourselves for having the answers to your traveling worries. Please, feel free to contact us if ever in the area again for some great traveling tips and directions... More 

Kingston, Jamaica
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 8, 2015

The hotel had all the expected amenities of a chain hotel of its standard. The staff was quite helpful and the hotel clean. There is a small gym that served its purpose (but warning- it was VERY cold...so if you don't like a cold gym, wear something a bit warmer). The cookies at the front desk were always available and... More 

Was this review helpful? Yes
Mark M, General Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Thank you very much for choosing to stay with us during your time here in the Auburn area, the staff will appreciate your kind words and the warm cookies are always a big hit for our guests. Thank you, Mark. More 

New Milford, Connecticut
Level Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 5, 2015

Stayed here with my husband as he was coaching in a baseball tournament in Worcester. We have found the Worcester hotels to be overpriced through the holiday weekend this hotel was a max of 20 minutes from most fields. Check-in was fine (I'm Marriott Silver Elite/Rewards) and had checked in online, however the front desk just handed us our keys-... More 

Was this review helpful? Yes
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Thank you for taking the time to share your feedback! We are happy to hear about the aspects of your stay that you enjoyed, although I can see that there are many places in which there is room for improvement. Please accept my deepest apologies that your stay did not only fail to meet your expectations, but also failed to... More 

Maine
Level Contributor
109 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed June 27, 2015

Stayed here to and from New Jersey and enjoyed our stays. Room was ready and kept cool for the hot days. Clean, well stocked with toiletries, bed linens crisp and pillows stuffed for comfort. Front desk personnel couldn't have been any more helpful. Breakfast ready to go at 630 am and their little frig filled with my favorite school memory,... More 

Was this review helpful? Yes
Mark M, General Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Thank you very much for choosing to stay with us on your journey's, we also appreciate the kind words with regard to our team and our amenities. We hope you had a safe and enjoyable trip home and look forward to you spending some more time with us here in Auburn if your adventures take you near. More 

Moscow, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed June 18, 2015

Sadly disappointed. I expected much more from reviews. Upon check-in our standard queen room lacked refrigerator and room needed TLC. Front desk very accommodating and gave us king suite. This room was worn which I can accept but upon further inspection housekeeping was lacking! Food reminents were discovered as we pulled out sofa bed. Sheets were stained and king bed... More 

Was this review helpful? Yes
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Thank you for taking the time to share your feedback! To say I am appalled by the content of your review would be an understatement. Please accept my deepest apologies on behalf of our entire team for your unsatisfactory visit. We pride ourselves on providing a comfortable experience for all of our guests, and unfortunately it seems that we have... More 

Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 10, 2015

Room was nice, front desk professional and everything I needed was included... right off the interstate and close to places to eat or shop... breakfast was eggs and bacon, muffins and waffles... the only complaint I had were the variety of the breakfast. but everything else was good, will consider this hotel for my next trip in the area.

Was this review helpful? Yes
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Thank you for taking the time to share your feedback on TripAdvisor! We pride ourselves on providing a memorable experience at our hotel, and we appreciate your compliments. I look forward to sharing your comments with our entire team. As I can tell from your review, we still have room for improvement. We will be sure to look into ways... More 

New England
Level Contributor
227 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 615 helpful votes
4 of 5 stars Reviewed June 5, 2015

We stayed here for an event in Worcester and although outside out the city, it was easy to find and close to the highway. Check-in was efficient and friendly and they grouped our rooms together. Our room had a microwave and fridge and that was helpful. The rooms were clean and our requests for extra pillows and a blanket were... More 

Was this review helpful? Yes 1
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear MaineTravel50, Thank you for taking the time to review our hotel on TripAdvisor! I am pleased to hear that you enjoyed your stay with us, and I look forward to sharing your compliments with our entire team. We look forward to hosting you the next time your travels bring you to the area! Please feel free to reach out... More 

Westfield, Massachusetts
Level Contributor
124 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 1, 2015

Great hotel - very clean and very courteous staff. Close to major highways - RT 90 Mass Pike and RT 20. Great breakfast with very good eggs, etc. Good exercise room and pool. TV selection very good and lots of sports channels offered, i.e. NESN for the Red Sox, COMCAST for Bruins, MLB for other baseball games, etc, etc.

Was this review helpful? Yes
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Mahlon C, We appreciate you taking the time to share your wonderful experience at our hotel with other travelers! I am happy to hear that you enjoyed your stay and truly look forward to sharing your comments with our entire team. We are big sports fans here at Marriott, and we know you are too! We are proud to... More 

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