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All 5 Auburn hotels

Holiday Inn Express Auburn

2.5 of 5 Hotel   |   10-12 Johnson St., Auburn, MA 01501
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Ranked #2 of 5 hotels in Auburn
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Scene-set Reading UK
  • Reviews (160)
  • Photos (50)
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  • Room tips (26)
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160 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Reading UK
Top Contributor
53 reviews 53 reviews
22 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Having flown into Logan,Boston a number of times we decided that Auburn is a good first night location for us to stay en-route to Ontario. This is the first time we have stayed at this particular hotel and we were very impressed, the hotel was very busy, the car park was pretty full but we found a space at the... More

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1 review
4 of 5 stars Reviewed 2 weeks ago

Room was nice and b-Fast not bad at all. Like Holiday inn express is known. The only complain was that I request late check out an I put the do not disturb sign and the room keeping person come knocking on our door. Even before check out time. So I'm wonder what is the purpose of having the do not... More

Was this review helpful? Yes
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello Gabriel M, First and foremost thank you for making us your lodging choice for the evening as well as taking it to the next step and submitting feedback. It's greatly appreciated. I'm so very sorry that happened to you. I'll be looking into this issue to see what happened and what we can do to make sure it never... More

Senior Contributor
36 reviews 36 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For the price, is the best buy in the area. I previously stayed at a different brand a couple miles away toward Webster that had a more up to date room but that is now priced beyond reason for what it is. Front desk staff was welcoming and friendly, bed was comfortable, all in working order. Room was clean but... More

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Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello NortheastJSj, Thank you very much for taking the time to fill out a TripAdvisor review! We value any and all feedback. I'm very happy to hear that everything was in working order and such. I would like to apologize for the decor. We are aware of this issue and we are making plans to alleviate this problem. We know... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Would stay here again when in the area. Great value for the price! Staff was out standing! Fran went ou?t of her way during the breakfast area!! I would recommend this hotel to family and friends. Greeting when checking was fantastic!!😊

Was this review helpful? Yes 1
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello Matthew P! Thank you ever so much for taking your time to write us a review. Thank you so much for your kind words and your compliments to Fran. I've already passed along your comments to her and she was ecstatic, so thank you! We are always working hard to make sure we deliver superior service everyday and I'm... More

Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed June 7, 2014

My stay at Holiday Inn Express in Auburn, MA was by far the most delightful hotel experience I've had for the price. For context I travel for the majority of my work and have stayed in countless rooms all over the country and abroad. My check-in (to a room reserved under a different name) was quick and painless with the... More

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Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review

That is just great! I am beyond thrilled to hear this review! Thank you so much for recognizing us on Trip Advisor! Our management and staff just love people. We have the right people in the business to make all of our guests beyond satisfied and feel like they have a home away from home. One of our core values... More

Senior Contributor
44 reviews 44 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 29, 2014

If you need a clean, pleasant place to stay in the middle of nowhere but close to places like Sturbridge, Worcester, etc. Massachusetts, this is it. Spotless. Very, very well trained, efficient front desk staff, one of the better HI Express breakfasts, for some reason, reliable, free wifi, and good beds and pillows, air temp control, etc. Just a really... More

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Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review

Thank you so much!!! We really are happy that we were able to meet all of your needs during your stay! We strive to be the best we can be for all of our guests, as we want to be that home away from home. Cleanliness is key, as well as the friendliness and efficiency of our front desk staff,... More

Way Upstate, NY
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 28, 2014

This hotel had the location we needed after a night game at Fenway and before a Sunday morning graduation in Western Mass. The hotel was nice overall and the room was big and comfortable, but power outlets were tough to locate where we needed them. The free breakfast was OK, at best. I'd say we got our money's worth, though.

Was this review helpful? Yes 1
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review

Thank you so much for your review. I am glad that you were satisfied, but it sounds like there was more for you to attain towards this. I apologize for that. And I totally understand the issue with the electrical hookups. In this day and age, we need more for all of our necessary gadgets. We are working on that... More

Top Contributor
55 reviews 55 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 22, 2014

Just returned from a week here; this is the third time an associate and I have stayed here. The room is always comfortable and the location is convenient for us. We had a slight problem in our room upon arrival and happened to run into the maintenance supervisor by the elevator. I mentioned it to him in passing and it... More

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Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review

Super!!! So glad to hear that! We have passed your kind words onto Ed, our maintenance supervisor, as well as us here on the management team. I also want to thank you for staying with us again! We love our repeat customers and we work very diligently to make your stay even better every time you return! Next year you... More

2 reviews
5 of 5 stars Reviewed May 19, 2014

After a long day of Sunday travel, which cut into my weekend, I arrived in Auburn Mass. . Nor happy to be on the road at all I entered the Holiday Inn Express in Auburn and had the fortunate pleasure of meeting Alyssa, the front desk agent. Her smiling face and positive attitude/vibe made me feel very welcome, as well... More

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Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review

Thank you so much for your review! We are so glad that Alyssa helped you out and did what all of our employees do best - meet the needs of our very important guests! We have passed your compliments onto Alysa as well as us here in management. Please come see us again when you have a chance! You are... More

Boston, Massachusetts
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 13, 2014

This Hotel was a good location for a college tour week. The location is just off the highway and came with free breakfast and had free Wifi. It is also close to some shopping and restaurants. All in all we had no issues with this location and would stay again if in the area.

Was this review helpful? Yes
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review

Thank you so very much for your review! We are thrilled you had a great stay. We are centrally located which is so convenient, and yet we are tucked in this nice residential area with all the things that you need so close, colleges, restaurants, malls, etc. I hope if you are in the area again for any reason that... More

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Additional Information about Holiday Inn Express Auburn

Address: 10-12 Johnson St., Auburn, MA 01501
Phone Number:
Location: United States > Massachusetts > Auburn
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Auburn 2.5*
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Also Known As:
Holiday Inn Express Auburn Hotel Auburn
Holiday Inn Auburn
Auburn Holiday Inn Express

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Room/suite (19)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Auburn!The Holiday Inn Express Hotel & Suites Auburn is conveniently located in the heart of central Massachusetts and is easily accessible from I-290, I-395 and I-90 (Massachusetts Turnpike).The Auburn hotel is only minutes away from downtown Worcester, which is home to the DCU Center, as well as the Hanover Performing Arts Center. We are also a short distance from the Thompson International Speedway and the Brimfield Antique Fairgrounds. The Auburn hotel is accessible to many colleges in the area that include Clark University, Worcester Polytechnic Institute (WPI), College of the Holy Cross, Assumption College and Becker College.Old Sturbridge Village, an outdoor living history museum depicting life in the 1830s, is just a short distance from our Auburn hotel. Stay connected with our equipped business center complete with PC and printer. Maintain your exercise regimen in our fitness center or easily turn business into pleasure with our oversize hot tub. The retail pantry offers last minute convenience items, snacks, and beverages. Receive complimentary deluxe Express Start Continental breakfast daily and at the end of your hard day unwind in our comfortable Simply Smart bedding. Come experience the great value and exceptional service in Auburn and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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