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Hampton Inn Auburn

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736 Southbridge St, Auburn, MA 01501
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1 room 1 guest
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Hampton Inn Auburn
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233 Reviews from our TripAdvisor Community

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Traveler rating
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    5
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70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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  • English first
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English first
  • All months
    (233)
  • Mar-May only
    (61)
  • Jun-Aug only
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Orlando, FL
Level Contributor
63 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
1 of 5 stars Reviewed yesterday NEW

Hotel wifi is terrible and has very low signal quality. When I called down to ask about it, they said it was a known issue. Additionally, light on desk not working but I have to wait until 9AM for someone to get in.. ridiculous... I stay in Hamptons all the time but this one is one of the worst I... More 

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La Quinta, California
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

A gym is a very mordant part of my stay and because I knew I was going to a hilton property I expected good equipment There were no 5 lb weights and only two pieces of workout equipment and one was broken The front desk people gave me misinformation On the plus side the beds are comfortable

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Old Greenwich, Connecticut
Level Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I like Hampton Inns in general and this one was no exception. My sister and I were on our way to Maine (from Connecticut) with my two young kids and decided to stop for the night. We got a good rate for a room with two beds, especially when you take into account that breakfast is included. Everything from check-in... More 

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San Jose
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Normally a pretty good experience - not so hot this time. Great location - off the road set on a pond. Nice rooms. Housekeeping staff missed our room and the toilet dripped (needed a new flapper). Too many 'managers' on vacation perhaps.

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Mechanicsburg, PA, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Used for business travel. have other hotel chain rewards program and choices. Hampton provided a friendly staff, convenient location, good fast breakfast, reliable internet, comfortable bed, and clean room. Will stay at Hilton properties on personal trips and vacation.

Review collected in partnership with Hampton

Was this review helpful? Yes
nj
1 review
5 of 5 stars Reviewed 1 week ago

We were very pleased with our room. Nice fluffy comforter on bed plus couch, desk & chair, TV, etc. Comfortable and clean room, nice breakfast, and we enjoyed the hot tub. The bathroom was very clean. We would definitely choose this hotel again.

Review collected in partnership with Hampton

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Bethlehem, Pennsylvania
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a late night stop midway on our trip to Bar Harbor. The hotel and staff were welcoming for late night travelers. While it was only a short stopover, it was everything we needed and the comfortable beds and room made for a great rest before hitting the road again the next day.

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Los Angeles
Level Contributor
111 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Seriously, this is a good review. As a heads up, do not rely on any electronic device to locate the property for you. By doing that, We got a nice tour of the adjoining neighborhood, and in talking with the manager, some people have done even worse than that. When you are on Southbridge St, make no turns. At the... More 

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Tabernacle, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Checked at approximately 11PM, settled into room and at 1AM another guest came to the room as they were assigned the same room, safety/security issue and we had already fallen asleep, excuse was the digital check in messed things up, no excuse is acceptable. Housekeeping knocked on door on 2nd day at 845AM to clean the room waking us up.... More 

Review collected in partnership with Hampton

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Jaimin P, Owner at Hampton Inn Auburn, responded to this review

Thank you for your review. Please accept my sincere apologies for the poor level of service that you received; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff, and hope that the next time you are in the area you will come stay with us again and experience an... More 

Gateshead, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

Positive: Staff seemed friendly. Lobby looked quite nice. Negative: Room had strange smell and carpets were damp. Pool area was out of order during entire stay. Door slamming was a regular thing. Breakfast was disgusting. TV had no guide channel guide. Room fridge was noisy. (high pitched noise)

Review collected in partnership with Hampton

Was this review helpful? Yes
Jaimin P, Owner at Hampton Inn Auburn, responded to this review

Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry for the condition of your guest room. We will take your comments under consideration as we work to improve our guest experience. As well, we are very sorry to hear that you... More 

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