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Homewood Suites by Hilton Boston/Cambridge-Arlington

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1 Massachusetts Avenue, Rte 16 Mass Ave Intersect-20' From Cambridge, MA, Arlington, MA 02474
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Homewood Suites by Hilton Boston/Cambridge-Arlington
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Homewood Suites by Hilton Boston/Cambridge-Arlington
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323 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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nashua, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

I've been staying at this hotel for a number of years now and have always been very impressed with all aspects of it. This visit was very disappointing, though. The room I was in was in terrible condition, especially the kitchen with some cabinets/drawers unusable and a problem with the microwave. They are in the process of updating the lobby,... More 

Review collected in partnership with Homewood Suites by Hilton

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HomewoodSuitesDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Dear Kristine C, thank you for being such a loyal customer and for letting us know that this stay did not meet up to your expectations and frankly, our standards. We apologize for the issues you encountered. We will be renovating the guest suites next - dates tba soon. Meanwhile, we will work on those items you encountered. We hope... More 

Arlington, MA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

To avoid the very high hotel rates in downtown Boston, I stayed in Arlington at this hotel. The town is quiet, quaint, and enjoyable. The hotel fit in perfect. I saved a lot of money, offset some by cab fare but not too much. The room was nice--kitchen area, living room, separate bedroom and bath. Really good, helpful front desk... More 

Review collected in partnership with Homewood Suites by Hilton

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HomewoodSuitesDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Dear Stefan B, We are thrilled to hear you found the town of Arlington, MA charming and the hotel the perfect fit for your stay as a better choice than downtown Boston along with having a suite instead of just a room! We are especially happy that you gave such a nice compliment to our front desk which has been... More 

Cooperstown NY
1 review
5 of 5 stars Reviewed 2 weeks ago

Comfortable, friendly and homey. Conveniently located in Arlington with many restaurants and other services nearby just outside the bustle of downtown Boston. A bit pricey, but it is suburban Boston after all.

Review collected in partnership with Homewood Suites by Hilton

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HomewoodSuitesDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Dear Mark Z, Thank you for letting us and your fellow travelers know you found this hotel comfortable, friendly, homey and convenient albeit a bit pricey but understood how the high demand in Boston impacts the towns so close to Boston as well. We appreciate your business and hope you'll return again! More 

Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

They are upgrading the lobby. They need to upgrade the room. Mine had a broken window unit that when it did work was really loud. No fitted sheets either and bed was short sheeted, making sleeping not all that comfortable. Had Interent problems but they couldn't find help phone number. When they did, was on hold so long hung up.... More 

Review collected in partnership with Homewood Suites by Hilton

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HomewoodSuitesDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Dear BrianHopkins88, Thank you for letting us know that your stay was not up-to-par this time. My sincere apologies, that is not the way we do business here. We do have renovations going on in the public areas that will be done soon and with additional plans for the guest rooms slated later this year. In the meantime I will... More 

New Haven
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was very spacious, the bathroom was clean. Plenty of room to lay out my computer and documents and get work done. I was on a first floor room which faced a major thruway, however, despite the traffic, I could not hear a thing from the outside. The hotel was also undergoing renovations but not a spec of dust... More 

Was this review helpful? Yes
HomewoodSuitesDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Dear MPuffs9, Thank you for your wonderful review, my favorite line was that, "The hotel was also undergoing renovations but not a spec of dust was found in the hall" . It is wonderful to hear that you were able to get your work done while here and would return with your family. We hope you do! More 

Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night here and wish I could have done more. The lobby is under construction right now, but staff were very nice, free breakfast and dinner were good and the location is great. It is situated right on the Alewife Brook walking/bike path at the borders of Arlington, Cambridge and Somerville. Highly recommended!

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HomewoodSuitesDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Dear LightingGrl, Thank you for staying with us and letting us know that during your one night stay even during construction you enjoyed so many amenities as well as our staff. We also appreciate that you mentioned to the traveling public about helpful hints in regards to area activity options. Hope to see you again soon! More 

San Jose
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed there for 4 nights. The room was well equipped and large We did not use much of the kitchen since we were there for the reunion in town but it would be very useful for families. The hot breakfast was nice with many choices but the eggs and the sausages did not taste very good. The location is... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
HomewoodSuitesDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Dear Sirikul M, Thank you for staying with us and for taking the time to let us and the traveling public know about your stay. Appreciate your comments on the kitchenette and nearby walking paths with access to public transportation. We will pass on your breakfast comments to our staff. More 

Richford, NY, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Homewood Suites has a superb staff, free parking, and offers an excellent full breakfast and other amenities that made my overnight stay a very good experience. Its location is convenient, even for people not familiar with the area. The staff is totally professional - immediately available for questions, highly competent and supportive.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodSuitesDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Dear Dorothy F, Thank you so much for your wonderful review - we are happy you had so many great things to say about our staff in particular, they are great, aren't they? Thank you again! More 

Bloomington, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff and management are very personable and hospitable, the complimentary breakfast is always delicious, and Arlington is extremely close to much of anything you need immediate access to outside of Downtown Boston (with a far more friendly driving atmosphere). This hotel is a great value in a welcoming neighbourhood with a lot of convenient features I've yet to experience... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodSuitesDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Dear Elizabeth G, Wow!! We are thrilled at all of your positive comments on our hotel and staff and thank you for taking the time to let us and your fellow travelers know! Please come back again soon! More 

San Juan Capistrano, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It was really nice and enjoyable to stay in this hotel. We found the room was really nice, with modern furniture, super clean, including the bathroom, kitchen with a friendly note everything is washed and ready to be used. My husband like everything about this hotel, including the breakfast, the pillows, the bed and the cleanliness. It felt like they... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodSuitesDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Thank you Jane L, We hope you and your husband will come back again next year, we loved hearing how well everything worked out for you here and that you noticed all the little touches from our staff. We appreciate the great review! More 

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