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Homewood Suites by Hilton Boston/Cambridge-Arlington

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1 Massachusetts Avenue, Rte 16 Mass Ave Intersect-20' From Cambridge, MA, Arlington, MA 02474
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Homewood Suites by Hilton Boston/Cambridge-Arlington
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Homewood Suites by Hilton Boston/Cambridge-Arlington
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285 reviews from our community

Traveler rating
    135
    110
    26
    9
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Overland Park, Kansas
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

A hotel on Massachusetts Avenue! Fantastic location without paying the Cambridge prices. It helped that they have ample garage parking during winter. The meals were free and of great quality (compared to many chains I have stayed in), friendly staff as well. I have nothing negative to say about this hotel after staying there for 22 nights.

Was this review helpful? Yes 2
LRisemanDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Thank you for your wonderful review, it was great to hear that you enjoy your extended stay with us and you pointed out some of the best reasons for your fellow travelers to stay here as well, which is very much appreciated! More 

Rochester, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice rooms with plenty of space. Full kitchen is a very good feature. The nights were quiet and we had a good night sleep. Complimentary breakfast was OK, all the usual stuff. Complimentary network connection worked fine. The underground garage was a very good feature, since we visited in rainy/ snowy period. The unlimited parking in and out is also... More 

Review collected in partnership with Homewood Suites by Hilton

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LRisemanDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Dear Alvina, So happy to hear you had a pleasant stay with us and our added amenities came in handy - you're right, the covered parking at no charge is a key feature - we appreciate your business and the opportunity to be of service! Should you return in the Spring we have walking and biking paths ( The Minuteman... More 

Seattle, Washington
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent two weeks at this extended stay hotel for a business trip. The location was ideal for getting to work but it was a good 15 minute walk to the nearest T station. The room was quiet and clean. We both felt the bed was too soft. And the work chair at the desk was uncomfortable. The breakfasts were good... More 

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LRisemanDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Dear Jean, Thank you for choosing us for your extended stay! So happy to hear that the location worked for you. While you can walk to Alewife Subway as you mentioned, you can also take a bus across the street to Harvard Square (15 minutes) to take the Red Line of the subway from there. We appreciate you letting us... More 

Indianapolis, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2015

We had booked this hotel for an extended stay while our first grandchild was born. Because of an impending blizzard, we drove through the night and arrived at 6 am the day before we were to check in. No rooms were available for that night, but the staff kept an eye on cancellations, and within two hours (9 am in... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
LRisemanDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Dear Susan, Congrats on your new grandchild and thank you for your wonderful review and allowing us to be a small part of your happy event! Also, we appreciate your pointing out our traveler-pleasing amenities. Your point on the rate is taken, rate have a tendency to fluctuate with the changing demand in the area since we are so close... More 

Hershey, United States
1 review
4 of 5 stars Reviewed January 21, 2015

In a good location with easy access to highways (Rts 2, 2A aka Mass Ave, and Rt 16. Have stayed at the Homewood Arlington several times over several years. Never a problem. Always clean and the staff is helpful. A very good value when compared to hotels in other big cities along East Coast. This is almost always where I... More 

Review collected in partnership with Homewood Suites by Hilton

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LRisemanDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Dear Ralph, We appreciate your staying with us on a regular basis when you visit the area and having taken the time to let other travelers know about the location, proximity and amenities that may work for them as well. Thank you again! More 

Cambridge, Massachusetts
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 18, 2015

I checked in here after Matt and Shannon who manage the Best Western in Cambridge were VERY RUDE to me and my partner. I am SO thrilled I found this hotel. I would give it 10 stars if I could! I will recommend this hotel to all of my friends and family!

Was this review helpful? Yes 2
LRisemanDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Dear Stephanie, Thank you for your rave review, we appreciate your taking the time to write it! More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed January 10, 2015

This hotel offers a good price for comfortable rooms. It is also easy to travel from it to Cambridge and Boston as it is in close proximity to the Red Line and good street connections. The staff is friendly and helpful, too.

Review collected in partnership with Homewood Suites by Hilton

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Buffalo, New York
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2015

My husband and I stayed here Jan 1 - 4th and were extremely satisfied and impressed with the hotel. I'll start out with the negatives though and why they lost a star. We were on a first floor suite which was fine but both the bedroom and living area had only sheer curtains covering the window, and then decorative ones.... More 

Was this review helpful? Yes 1
LRisemanDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Thank you for your review,we appreciate that you enjoyed your stay and the feeling of being at home and the feedback on the areas where we fell short will definitely be taken to heart and followed up on.( The drapes are meant to close not just the sheers so we will look into this.) We especially appreciate the nice comments... More 

Phoenix, Arizona
Top Contributor
87 reviews 87 reviews
5 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed January 2, 2015

We are loyal to the Hilton brand, so we were thrilled to find a Homewood Suites property conveniently located for our recent trip to Arlington/Boston, MA. First, the positives: - We loved the location, and easy access to the expressways, and a CVS pharmacy just across the parking lot. - We loved having a fireplace in the room, and used... More 

Was this review helpful? Yes
HomewoodSuitesDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Thank you for your review, my sincere apologies that there were areas that did not live up to your rightfully high expectations. Your review was the subject of a staff meeting and teachable moment for the same. Service is our priority and I'm sorry you didn't see that in action during your stay. Please know we appreciate your business and... More 

Chennai
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 2, 2015

I stayed in this hotel from November last week till December second week and had one of the worst nightmares....I used a Visa Debit card at the time of check-in for Pre-authorization funds and there after it was a free run for these hotel authorities...They took away money from my account to their whims and fancies...In addition to the rental... More 

Was this review helpful? Yes 2
LRisemanDOS, Director of Sales at Homewood Suites by Hilton Boston/Cambridge-Arlington, responded to this review

Friendly and accommodating service is extremely important to us and we sincerely apologize for the series of missteps you encountered. We will be contacting you shortly to follow up and help alleviate some of your concerns.Thank you for letting us know. Kind regards, Luisa L. Riseman More 

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