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Paradise Hotel & Resort

70 Queen Elizabeth Avenue, Norfolk Island 2899, Australia (Formerly All Seasons Colonial of Norfolk Island)
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Paradise Hotel & Resort
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Paradise Hotel & Resort
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39 reviews from our community

Traveler rating
    35
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    1
    1
    0
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3
14
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3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Tauranga, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

Highly recommend. two of my sisters and i spent a week there recently. Had an amazing time. Rooms and grounds were perfect. all the staff were very friendly and no requests were any trouble walking distance to restaurants and town.

Was this review helpful? Yes 1
Sandy P, General Manager at Paradise Hotel & Resort, responded to this review

Thank you for such a great review Jacqui, it was a pleasure to have you and your sisters here with us at Paradise and l hope we see you again at some time in the future. More 

Melbourne, Australia
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 14, 2015

We recently spent 7 nights at this fabulous resort. It must be one of the top places to stay on Norfolk Island. Nothing was a problem for Sandy & her wonderful staff including Sera, who tended to our room on a daily basis. Also the reception & waiting staff at the restaurant. Sandy has top chefs who cooked us some... More 

Was this review helpful? Yes 2
Sandy P, General Manager at Paradise Hotel & Resort, responded to this review

Thank you so much Judy for your glowing report on our hotel. It is so lovely to get such great feedback and to know that we all helped to make your holiday a memorable one. I really appreciate the time you have taken with your review and sincerely hope to see you back here at Paradise one day soon! More 

Bonogin, Australia
2 reviews
5 of 5 stars Reviewed February 12, 2015

Sandy....you and your staff are the greatest. My wife and I arrived at the Resort on the 31st of January with 22 other Kurrawa Combined Probus Club members and friends. We were greated by you and when we departed on the 7th of February were seen off by you. While there nothing was too difficult. Although we had many tours... More 

Was this review helpful? Yes
Sandy P, General Manager at Paradise Hotel & Resort, responded to this review

Thank you for such a lovely review of our hotel, it always brightens everyone's day when we receive great feedback. We enjoyed having Kurrawa Probus and friends with us immensely, they were a lovely bunch of people and l know all the staff here at Paradise found them delightful. I sincerely hope we see you back again one day in... More 

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 6, 2015

We made the choice to stay at the Paradise Hotel after reading reviews on Trip Advisor that rated it the number 1 hotel on the island. We found the staff very friendly and ready to help anyway they could. Keith in the restaurant was great and his customer service is to be commended. We stayed in a superior room, but... More 

Was this review helpful? Yes 5
Sandy P, General Manager at Paradise Hotel & Resort, responded to this review

Thank you for your review. I just wish you had mentioned to us at the time your concerns so that we could have given you another choice of room in perhaps a more suitable position for you. As you said, my staff here are wonderful and they try and ensure everyone who stays with us has a lovely time so... More 

Rakaia, New Zealand
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 30, 2014

I have just returned home to NZ after a week in Norfolk Island staying at (or in) Paradise. Every member of staff that I came in contact with were excellent at putting you at ease and in a relaxed state of mind, nothing was any trouble for them, The meals in the Restaurant were excellent. The rooms were bright and... More 

Was this review helpful? Yes 9
Sandra P, Manager at Paradise Hotel & Resort, responded to this review

Thanks Pete for your review of our hotel, so glad you had a great time with us. You will be remembered fondly by all our staff and we sincerely hope to see you back here at Paradise in the future. More 

Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 3, 2014

I & 29 others from the Westlakes combined Probus club travelled to N I 23/10/14 for a 7 night stay, on arrival we were given scones jam & cream while our luggage was transferred to our rooms. The management & staff could not have been more helpfull all the time we were there. Smorgasbord breakfasts wonderful, 3 course dinners in... More 

Was this review helpful? Yes 2
Sandra P, Manager at Paradise Hotel & Resort, responded to this review

Thanks for your review of our hotel, so glad you had a great time with us. Our staff strive to provide 100% service to all our guests. Your group will be remembered by all our staff and we sincerely hope to see you back here at Paradise in the future. More 

South Australia, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 30, 2014

I was part of a group that stayed at Paradise on Norfolk Island, and we enjoyed our experience. The staff were helpful, friendly and willing to give a little more than expected. The atmosphere was extremely pleasant, the rooms most comfortable, and the fresh air was lovely. My room looked out to the back of the main building and had... More 

Was this review helpful? Yes 3
Sandra P, Manager at Paradise Hotel & Resort, responded to this review

Thanks for your review of our hotel, so glad you & your group had a great time with us. Our staff strive to provide 100% service to all our guests & try their hardest to make your stay more enjoyable. We sincerely hope to see you back here at Paradise in the future. More 

Campbelltown, Australia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 13, 2014

We stayed here as part of a larger group for 8 days. During that time we had absolutely no complaints or problems - the staff were genuinely pleasant, helpful and ready to go that little bit extra to assist. Our room was clean and tidy and well-maintained. The food was delicious. The nights were quiet and restful. I would recommend... More 

Was this review helpful? Yes 2
Sandra P, Manager at Paradise Hotel & Resort, responded to this review

Geoff Y it is our pleasure to have accommodated you so well at the Paradise Hotel. We are thrilled to receive your positive feedback! We look forward to your return again soon whether it be with a group or your own leisure! More 

Dubbo
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2014

Have travelled to NI on several occasions and wouldn't stay anywhere else. The rooms are clean and comfortable, the staff can't do enough for you. The surrounds are peaceful and tranquil and well maintained. The courtesy shuttle is great as it is a bit out of the main shopping centre, but that is good as it is much quieter. The... More 

Was this review helpful? Yes 1
Adelaide, Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 17, 2014

Arrived to a great Hotel team ,Room very clean , nothing to bother for any staff .Bus runs in to town on time and pick up is always just an ask away .Great Place for A Honeymoon ,Places to see. and not far away .Rental Cars can be hired from reception .

Was this review helpful? Yes 5
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