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Heritage Hill

159 Taylors Road, Norfolk Island 2899, Australia
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Heritage Hill
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51 reviews from our community

Traveler rating
    27
    21
    3
    0
    0
See reviews for
5
28
6
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There were few guests here when I visited Norfolk on the weekend of December 19/21, 2014. The staff were very friendly and thoughtful. The room I was allocated had new fittings and fixtures. The bed was comfortable. There are laundry facilities for guest's use with a drier which can be useful. As is typical in the islands, it can be... More 

Was this review helpful? Yes 4
HeritageHill, Guest Relations Manager at Heritage Hill, responded to this review

Hi there, Thank-you for your review! Heritage Hill is perfect for solo travelers like yourself, we're glad you enjoyed your stay on Norfolk, Happy traveling, More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 7, 2014

This hotel has the best views of all the hotels in Norfolk Island. We stayed hear in 07 when it was under different management and was quite rundown. The current owner has put a lot of work into repainting and renovating and it is very pleasant and comfortable. The attached restaurant "Mariahs" has a high quality menu and worth going... More 

Was this review helpful? Yes 2
HeritageHill, Guest Relations Manager at Heritage Hill, responded to this review

Hi Tony, Thank-You for your kind words, we're glad our hard work doesn't go unnoticed and hope you and your wife had a relaxing stay, Kind Regards, More 

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2014

What a fantastic place, with fantastic and friendly staff. Nothing was too much trouble for them. The views from the room were amazing, it was great just to sit outside the room with a cold beer and a glass of wine while the sun went down. Situated close enough to the "city" and also to Emily Bay to be able... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HeritageHill, Guest Relations Manager at Heritage Hill, responded to this review

Hi there, Thank you for taking the time to write your review of our property, your comments are very much appreciated. The view on a warm afternoon really is enjoyable, happy traveling and we look forward to seeing you in the future! Kind Regards, Chris More 

Nambour
1 review
5 of 5 stars Reviewed November 26, 2014

I thoroughly enjoyed my stay at Heritage Hill. My Ocean View room delivered uninterrupted Views across to Phillip Island & was well equiped & very clean! All Staff that I encounted were extremely friendly & helpful - I wouldn't hesitate to recommend Heritage to anyone. Thanks for me Rob

Review collected in partnership with this hotel

Was this review helpful? Yes
HeritageHill, Guest Relations Manager at Heritage Hill, responded to this review

Hi there Rob, It's safe to say our Ocean View rooms are extremely popular. Perfect for the single traveler, we hope your stay was exactly what the doctor ordered, Kind Regards, Chris More 

Mandurah, Western Australia, Australia
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

The location was quite central with magnificent views. The staff were all very helpful and friendly. We thoroughly enjoyed our stay and would recommend this hotel to anyone considering a holiday on this beautiful island..

Review collected in partnership with this hotel

Was this review helpful? Yes
HeritageHill, Manager - Guest Relations at Heritage Hill, responded to this review

Hi Pam A! Thank-You for taking time to review Heritage Hill! We're glad you enjoyed the views just as much as we enjoyed hosting you up here on the hill. Kind Regards, Chris More 

Ipswich, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed November 20, 2014

The service I experienced was exemplary and the view superb over Phillip Island. Chris (receptionist), Semma (housemaid) and Allan in the restaurant were all very experienced, very polite and extremely helpful. I wanted to use the pool, but it was being re-lined. Perhaps in time to come management could consider adding a mini gymnasium to the facilities especially if the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
HeritageHill, Reception at Heritage Hill, responded to this review

Hi there! Thank-You for your review! (and the beautiful photos)...I should advise that the Restaurant was open 5 nights a week whilst you stayed with us, but due to some Tours conflicting with opening hours some people were unable to use their vouchers, to which we happily refunded, Happy Traveling. More 

1 review
4 of 5 stars Reviewed November 18, 2014

Lovely venue. We had a cabin with a Million Dollar view out over Phillip Island. Staff were well informed and helpful at all times. Everything was within easy access .. town, eateries, etc. We were somewhat disappointed that the day the restaurant was open we were unable to dine because of a booking. However, the meal we had there on... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
HeritageHill, Reception at Heritage Hill, responded to this review

Hi there! Thank-you for your kind words, we appreciate all reviews and hope you enjoyed your stay with us, Happy traveling, Chris. More 

Auckland Central, New Zealand
1 review
4 of 5 stars Reviewed November 2, 2014

The location was very good, and was only 10 mins walk into town. We had an ocean view, fantastic scenery and the gardens were lovely. The staff were very friendly and helpful and Renee ( The Manager ) was amazing, so welcoming and made our stay enjoyable. The laundry facilities were good as were the breakfasts. We were there for... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
HeritageHill, Reception at Heritage Hill, responded to this review

Hi liju49! Thank-you for reviewing our property, we appreciate guest's letting us know they enjoyed their stay with us, we hope you had an excellent holiday and look forward to seeing you in the future, Regards, Chris More 

Auckland Region, New Zealand
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 9, 2014

This hotel is very nicely located on the outskirt of the main are of Burnt Pine within walking distance of good restaurants and shopping. In our 7 day stay the hotel did not provide what they advertised They shut the restaurant after our second day so there was no where to have breakfast or have a drink at the bar.... More 

Was this review helpful? Yes 1
HeritageHill, Reception at Heritage Hill, responded to this review

1811027Scott, I’m happy to hear you enjoyed the views from our popular Phillip Isl. Suite and enjoyed the location of our property. However, I am saddened by your disappointment in our services. Your experience falls way below our standards, but our Restaurant and reception hours are stated in both our signage and compendiums. With reception being 9-5 Monday through Saturday,... More 

Queensland, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 3, 2014

The views from our room were amazing. Ocean views and Phillip Island. Lush green grass and great bbq and pool. The staff were amazing, nothing was too much trouble. They were friendly and went out of their way to ensure our holiday was everything we wanted. The rooms were clean and well presented. I would recommend Heritage Hill to anyone... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HeritageHill, Reception at Heritage Hill, responded to this review

Hi there Watto78, Thank-You for you review of Heritage Hill! We're glad you enjoyed your stay in our Two Bedroom Apartment, and your trip to Norfolk as a whole, Kind Regards, Chris More 

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Additional Information about Heritage Hill

Address: 159 Taylors Road, Norfolk Island 2899, Australia
Phone Number:
Location: Australia > Norfolk Island
Price Range (Based on Average Rates): $
Number of rooms: 30
Reservation Options:
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Also Known As:
The Hillcrest Hotel Norfolk Island

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