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Heritage Hill

159 Taylors Road, Norfolk Island 2899 , Australia
#2 of 3 hotels in Norfolk Island
40 Reviews 4.5 of 5 stars
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Heritage Hill
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Heritage Hill
  • Overview
  • Reviews (40)
  • Photos (52)
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  • Amenities
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  • Room tips (16)
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40 people have reviewed this hotel

Traveler rating
    22
    16
    2
    0
    0
See reviews for
5
23
3
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 4 weeks ago

Our accommodation was perfect to meet our needs we booked Into spa suite with a kitchenette, very cosy there was a garden view overlooking great views of Islands. The food was exceptional very reasonably priced. Rooms serviced daily very clean. Staff could not be faulted nothing was too much trouble, I would not hesitate in recommending a stay at. Heritage.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
HeritageHill, Reception at Heritage Hill, responded to this review

Hi there Fiona E, Thank you for taking the time to write a wonderful review about our Hotel, we do pride ourselves in having great customer service, and it's always great to be reminded we're doing a good job, Kind Regards, Chris More

Frankston, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 20, 2014

We booked a seaview room for a week - great surprise when we arrived to be upgraded to a 2 bedroom suite with beautiful views. Weather was pretty ordinary (mid-July) & NI was cold - so was the room & because there's no heating, we froze but the wonderful manager, Renee made us as comfortable as possible by giving us... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
HeritageHill, Reception at Heritage Hill, responded to this review

Hi there, Thanks for reviewing our hotel! it sure does get a bit chilly during the winter months, but we're glad you rugged up with some extra warm blankets, thank-you for your kind words and we hope to see you back up on the Hill again! Kinds Regards, Chris More

Adelaide, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 20, 2014

We stayed in a basic but comfortable room in a garden setting with a view overlooking the islands. Staff members were warm and welcoming. Full breakfast was included which provided a good start to the day. We booked through a group with several options regarding accommodation and chose one of the cheaper ones with the idea that it was "just... More

Was this review helpful? Yes 2
HeritageHill, Reception at Heritage Hill, responded to this review

Hi there Lyn B, Thank-you for reviewing Heritage Hill, we appreciate people taking the time appreciate our effort's as we love serving happy customer's such as yourself! Kinds regards, Chris. More

Noumea, New Caledonia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 20, 2014

Very peacefull hotel, very clean, the rooms are recent and pretty, and you are very close of the center of town by foot, it's better. Lovely place for someone who's looking for nature and who wants to have a rest. If you can, go to the memorial pub, main street, before 7 pm to have a drink, and wait... 7pm... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
HeritageHill, Reception at Heritage Hill, responded to this review

Hi there kowal56, Thanks for taking the time to review our property! We're glad to see you enjoyed your stay and welcome you back anytime, Kind regards, Chris More

Sydney Olympic Park, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

My family booked three free standing cottages for Bounty week. The cottages offered the most spectacular relaxing views and gave us the freedom to come and go as we pleased. The gardens and accommodation was kept immaculately. The Manager Renee was the hostess with the mostest. The staff were extremely helpfull with activity advice and all with a smile and... More

Was this review helpful? Yes 1
HeritageHill, Reception at Heritage Hill, responded to this review

Hi Chris, Thanks for taking the time to review our Hotel! We're stoked to hear you enjoyed your stay and look forward to seeing you in the future, Happy Traveling, Chris More

Sydney, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

Short stay but good. Had room with spa. Great feature. No problems with room, bed was great - very comforable. Room was private with great views. Included Continental breakfast which was ok. Staff were friendly & helpful.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HeritageHill, Reception at Heritage Hill, responded to this review

Hi There, Thank-You for your review of Heritage, we hope to see you back up the hill sometime, Regards, Chris More

Terrigal, Australia
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 1, 2014

I was staying elsewhere on the Island but was determined to be at the restaurant at Heritage Hill on a day (or rather at pre-dusk) when Happy Hour was on. The restaurant's opening hours and my plans aligned on a Thursday. I enjoyed a fine sav blanc and salt & pepper prawns from the bar snacks menu. I lingered longer... More

Was this review helpful? Yes 2
HeritageHill, Reception at Heritage Hill, responded to this review

Hi there Anne, Thank-You for your review of Mariah's Ocean View Restaurant, we're glad you enjoyed our view accompanied by some nice food, a glass of wine, and Kelly, our newest Restaurant member. We invite you back to Norfolk Island and Heritage Hill anytime! Regards, Chris More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 1, 2014

Apart from the immaculate views of Phillip Island and the mountains, the service and accommodation was out of this world! The staff were more than helpful - and genuinely keen to help. The accommodation was so comfortable and absolutely nothing was a bother to the team at Heritage Hill I will be back and i highly recommend this location

Review collected in partnership with this hotel

Was this review helpful? Yes 2
HeritageHill, Reception at Heritage Hill, responded to this review

Hi Amber, Thank-You for your excellent review of Heritage, we're stoked you enjoyed your cottage! We enjoyed having your vibrant personality at the hotel and hope to see you sooner rather than later! Chris at Reception :D More

Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2014

Thoroughly enjoyed our stay on Norfolk Island, per the great staff at Heritage Hill. So welcoming, it blew me away - the best welcome ever! Thoughtful, friendly manager. Fantastic views over the ocean and Phillip Island from our cottage. All amenities just fine. So quiet and peaceful. Mariah's Restaurant provided top class meals. We went, not knowing what to expect... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
HeritageHill, Reception at Heritage Hill, responded to this review

Hi There, Thank-You for taking time to review our property and we are glad you enjoyed your time with us, and we invite you to visit us again sometime soon, Regards, More

Melbourne, Australia
1 review
5 of 5 stars Reviewed May 17, 2014 via mobile

Plenty to see and do we had a wonderful time we will consider staying again everyone is so friendly i like motorists waving as u pass on the road. Food in all restaurants excellent and staff at Heritage Hill were excellent

Was this review helpful? Yes
HeritageHill, Reception at Heritage Hill, responded to this review

Thank-You for your review Jules, we hope to see you again in the future, Regards, Chris More

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Additional Information about Heritage Hill

Address: 159 Taylors Road, Norfolk Island 2899 , Australia
Location: Australia > Norfolk Island
Price Range (Based on Average Rates): $
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Also Known As:
The Hillcrest Hotel Norfolk Island

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Amenities

Official Description (provided by the hotel)
Seven acres of spectacular and unequalled ocean views situated close to low-duty shopping yet only 700ms from the Georgian convict settlement and the exquisite beaches of World Heritage-listed Kingston.Heritage Hill is locally owned and operated and offers traditional hospitality in a warm characteristic style. Accommodation ranges from serviced rooms to the more intimate stand-alone cottages or self-contained family units. Most tariffs include complimentary airport transfers, introductory tour and daily continental breakfast. Tour and rental car booking service available.Mariah’s Restaurant on the hill caters for varied individual tastes or planned functions in a pleasant garden setting and with a relaxed informal style.BBQ and swimming pool facilities are available to all guests. ... more   less 
Number of rooms
30

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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