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All 3 Norfolk Island B&Bs / inns

Castaway Hotel

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Taylors Road, Norfolk Island 2899, Australia
Hotel amenities
Castaway Hotel
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11 reviews from our community

Traveler rating
    2
    2
    5
    2
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Geelong, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 8, 2014

We enjoyed our 7 nights stay on the island and were happy with our accommodation. The large rooms were clean. The towels could be changed on request daily. The chickens and roosters outside our garden did not bother us, although the roosters seemed to have been on shift... it was actually quite lovely, something we don't hear at home....the restaurant... More

Was this review helpful? Yes 2
Brisbane, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 1, 2013

Our accommodation was booked via a brochure and travel agent so we didn't see what we were getting until we arrived. The 3 star rating was very ambitious. Tess at reception was lovely, the location was convenient and the unit was clean. But after that, oh dear...... Exterior was grubby, garden overgrown, "rec. room" should be renamed the "wreck room",... More

Was this review helpful? Yes 3
Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 24, 2012

I loved my 2 week stay at Castaway - booked for 1 week, and stayed for 2. I stayed in a garden room, which included a lovely home cooked breakfast. The owner "Ma" came in every morning to have breakfast with her guests, and was very entertaining, telling us the history of the Island. The room was very large, comfortable,... More

Was this review helpful? Yes 3
Coober Pedy
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2012

I enjoyed my week-long stay at Castaway. I loved the friendly staff, breakfast with "Ma," Tess's cooking, the feral chickens, the grand old banyan tree, the relaxed hospitality and fresh hibiscus flowers everywhere. This once-grand hotel is great value and conveniently located. It is very clean and comfortable. I hope I can go back to Norfolk Island and I'll stay... More

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Brisbane
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 12, 2012

This accommodation was so so sad. It was tired, needed 'life'. It was clean, but we did not feel as we were welcome there. Tess, the Manager was a very pleasant person, but not present at the premises much (available on the phone). The breakfast was costly, we had breakfast for 1 week for the same cost to eat in... More

Was this review helpful? Yes 2
Hobart, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 12, 2012

We took a punt on this accommodation having read previous unfavourable reviews. The main reasons were the price and the fact that it was close to Burnt Pine township, as we did not want to hire a care. We stayed in one of the "hotel" rooms and the deal included full breakfast. We had paid in full before arrival, so... More

Was this review helpful? Yes 4
Melbourne, Australia
Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 3, 2012

This hotel is certainly not 3.5 stars, more like 1 to 2stars. We were met at the airport by the owner, with our hire car & she drove us to the "resort" !!! We were then asked to pay the balance of our accommodation before even getting to our room, they refused to take a credit card (Visa) and wanted... More

Was this review helpful? Yes 2
Christchurch, New Zealand
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 10, 2012

Location good, room disappointing good size but shabby. No bedside lights and I had to stand on the bed to reach the pull cord to turn overhead light on and off.Breakfast very good but staff were reluctant to supply even though our documentation clearly said full breakfast daily.They were also very critical of our travel agents.We had expected to be... More

Was this review helpful? Yes 2
Mackay, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 19, 2012

a clean well equiped apartment and very well designed for family . tess the manager could not do enough for you and mum is what she liked to be called just loved to tell you about the island and its people. we travelled in september 2011 and loved it so much we will be back on the island november 2012... More

Was this review helpful? Yes 1
Sydney, Australia
Contributor
20 reviews 20 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed January 31, 2012

A clean, well equipped apartment, value for money. Tess the manger is a delightful person, very helpful

Was this review helpful? Yes 2
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Additional Information about Castaway Hotel

Address: Taylors Road, Norfolk Island 2899, Australia
Location: Australia > Norfolk Island
Number of rooms: 48

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