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Courtyard by Marriott Andover

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10 Campanelli Drive, Andover, MA 01810
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Courtyard by Marriott Andover
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102 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mansfield, Massachusetts
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed overnight here at the beginning of July for a wedding that was 10 minutes away. The hotel was easy to find tucked away right off the highway. We did not have any issues. Check in was smooth, front desk was nice and the room was neat/clean/nicely updated and to our liking. It was everything a Courtyard is suppose to... More 

Was this review helpful? Yes
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I am trying to make a reservation and dealing with Marriott is insane! I don't know if I even want to stay at this property. They are making me change my room for ONE night of a six night stay. Should I take this as an omen of things to come?

Was this review helpful? Yes 1
Mildre G, General Manager at Courtyard by Marriott Andover, responded to this review

Dear Christine G, Thank you for your feedback regarding the trouble you are having to make changes to your reservation. You can contact the property so we can assist you, Have a great day More 

Lucerne, Switzerland
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It is an ok business hotel with Wifi in most of the rooms working well. The bistro serves quite a variety of dishes with a decent quality. The rooms are very dark and rather old-fashion, but most them were so far clean. Overall it is around Andover the possibly the best hotel.

Was this review helpful? Yes
Mary B, Manager at Courtyard by Marriott Andover, responded to this review

Dear Valued Guest, Thank you so much for your kind words. We appreciate that you enjoyed your stay, that truely means a lot to us. I did want to let you know that we are currently working on the room lighting and hope that will enhance the quality of the rooms overall. Again thank you for choosing the Andover Courtyard... More 

Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This is a gem of a Courtyard! It's a nicely wooded area near the interstate. You can hardly tell that there is a major highway nearby. The staff was awesome! My room was great! It's got a different decor than a standard Courtyard, but I loved having direct access to the courtyard in the middle of the hotel from my... More 

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Mildre G, General Manager at Courtyard by Marriott Andover, responded to this review

Dear Benjamin H, Thank you for sharing your experience at the Courtyard Boston Andover. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank... More 

Nashua, New Hampshire
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had the opportunity to stay at the Andover Courtyard as the Marriot in Tewksbury, MA were booked solid. A basic overnight stay due to work commitments. Basically looked for quick dinner bite. Tried the Bistro and the person there was very accommodating and got my sandwich and beer made promptly. Came with potato soup. Not bad since I had to... More 

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Mildre G, General Manager at Courtyard by Marriott Andover, responded to this review

Dear fratwell, Thank you for your recent stay at the Boston Andover Courtyard. We are glad you enjoyed the Bistro, our potato soup is very popular among our guests. Our hotel rooms were renovated last year, our new mattress and pillows are among the favorites for our guests. We are located very convenient of Interstate 93, my apologies for the... More 

Colonial Beach, Virginia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at this Courtyard with one granddaughter. We were on a long trip with many reservations and we had to stay at this Marriott because we messed up our reservation for Andover and needed a place quickly. (Courtyards are often the hotels with rooms available when others are full.) We know that Courtyards are not kid-friendly... More 

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Mildre G, General Manager at Courtyard by Marriott Andover, responded to this review

Thank you for sharing your experience at the Courtyard Boston Andover, With a mission to provide superior customer service, we take great pride in serving your needs and are concerned to hear that we did not meet your expectations especially as you experienced in the Bistro. As a valued customer your feedback will be shared with the team to continue... More 

East Lyme, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 23, 2015

Stayed at the Courtyard for only one evening while my child attended college orientation. Nice size room for one, with a comfortable bed and a mini fridge. Didn't use many amenities, but the courtyard looked lovely. Read some reviews that stated the area wasn't the greatest, but I found it safe (even walked out through the woods and ran on... More 

Was this review helpful? Yes
Mildre G, General Manager at Courtyard by Marriott Andover, responded to this review

Dear Mrs. Girr, Thank you for staying with us! We were more than happy helping you to locate you fitness tracker. The team did a great job locating it. I'm glad you enjoyed the trails by the river. As you stated we are located in an office park very convinient to interstaste 93. Our rooms were recent renovated and all... More 

Lynn, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2015

I am a very picky person so when I read some of the reviews on here that were bad I almost didn't go.. But I went and the pros. Clean hotel , excellent food, really nice indoor pool and jacuzzi that close at 11pm, nice gym , very private area where hotel is located, very quiet hotel all the guests... More 

Was this review helpful? Yes 1
Mildre G, General Manager at Courtyard by Marriott Andover, responded to this review

Dear Shawn J, Thank you for recent stay and review of our hotel. The hotel is located in a office park and accessible to interstate I93. We have pur premium rooms overseeing the courtyard and all of our rooms have a small refrigerator. thank you and have a great day, Mildre More 

Breda, The Netherlands
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 10, 2015

The rooms were clean, and looks like it is relatively recently redecorated. Staff was friendly. Food choice is somewhat limited, but fair for a breakfast. For me the real dissatisfaction was the internet in the hotel. Felt like going back 10 years with speed so slow that many sites don't properly function anymore. Horrible. I consider free internet with reasonable... More 

Was this review helpful? Yes
Mildre G, General Manager at Courtyard by Marriott Andover, responded to this review

Dear Guest Marcel V, Thank you for your recent stay in our hotel. Our reoom were renovated recently and our staff is very friendly with our guests. Our Bistro offers the Enhanced menu with full breakfast and ready to go items. Our apologies regarding the internet during your stay. The internet was upgraded to the standards, Thank you for your... More 

Chicago, Illinois
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed May 30, 2015

Stay here if you are in Andover! It has been recently redone, nice, clean, modern, high tech I was very impressed. The rooms were great, clean and a great bed. The internet was amazing. The lobby is clean.

Was this review helpful? Yes
Mildre G, General Manager at Courtyard by Marriott Andover, responded to this review

Dear BT00001, Thank you for your recent stay in our Courtyard Hotel. We had our renovation a year ago and our team does a great job keeping our property well maintained and clean. We hope to see you again in your travels back to the Andover area, Sincerely, Mildre More 

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