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All 7 Andover hotels

Homewood Suites by Hilton Boston/Andover

3.0 of 5 Hotel   |   4 Riverside Drive, Andover, MA 01810
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Ranked #1 of 7 Hotels in Andover
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Barbara V San Diego, California
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199 reviews from our community

Traveler rating
    115
    53
    16
    10
    5
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68
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 13 nights in early October while sightseeing in the area. With the exception of the worn out sleeper sofa in the living room we were pleased. I found the review from rustyferrel on 7-27-14 to sum up the place quite well. We cannot speak to the pool or hot tub since it was closed during our stay... More

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Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you so much for your response Barbara V! We greatly appreciate your review, especially as a senior contributor! You are one of TripAdvisors busiest travelers so it means a lot. I will be glad to share your review with the entire staff. We look forward to seeing you when you are back in the Andover area! More

United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Barely warm water in the morning. Was told by desk that if I would wait until 8am it would be hot. Light out in the bathroom. Neither issue was addressed during my stay. Reservation and billing were inaccurate (charged double for the room on two nights), but was resolved.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

I’m sorry that our hotel and accommodations left you disappointed. Guest satisfaction is our highest priority and I apologize that we left you with a poor impression of our hotel. Of course we do stand by our 100% satisfaction guarantee and have reached out to you in effort to make this right. I do hope that you give us another... More

Northampton, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Friendly staff, extra special weekday breakfast hostess. Rooms were clean and first impressions were of cleanliness. The morning and evening meals were of a nice variety, hot, and very tasty. I highly recommend this facility for any travel either business or pleasure. Easy access to the highway.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you for taking the time to give us your feedback on your stay. I will be sure to share your kind words with our staff! Thank you again and we look forward to seeing you in the future. More

Andover, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great Hotel! Excellent value for the price. Rooms are nice, and staff very friendly and efficient. I highly recommend staying at this Hotel when travelling in the Andover area. I will definitely return there when I have the opportunity!

Review collected in partnership with Homewood Suites by Hilton

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Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you for taking the time to review your recent stay with us. I am glad to hear that the value of the room was up to your standards! We hope that you visit us again in the future. More

Colchester, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This residence hotel was very clean, the staff was very friendly & efficient and their pet policy & fee was better than comparable places in the same area. The complimentary breakfast was very good and their hours fit our needs very well.

Review collected in partnership with Homewood Suites by Hilton

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Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

I am so glad to hear that our hotel was able to fit your needs when traveling with a pet! I know we all enjoy meeting each animal that comes to stay with us. We look forward to seeing you during your next visit to the area. More

Great Mills, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This Homewood Suites has gone above and beyond my expectations for the Hilton line of hotels. The staff was extremely helpful and polite. The rooms are large and clean offering windows to let the fresh fall air in. Wonderful for people with pets and even those without. Great ammenties including complimentary breakfast and dinner. Great location close to nearly everything... More

Review collected in partnership with Homewood Suites by Hilton

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Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you Jessica for your amazing review of our hotel! I am so glad to hear you enjoyed your room with the fresh breeze blowing through the windows! It is a nice feeling especially with the change of seasons going on around here. We look forward to seeing you again in the future. More

Carlsbad, California
Top Contributor
116 reviews 116 reviews
32 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our final destination was New Hampshire but since we arrived late into Logan we decided to drive 30 minutes to the Homewood Suites rather than haul it all the way to Lake Winnipesaukee and we were glad that we did. The staff was very welcoming and the room was spacious and comfortable. Loved the pillows! We had been away from... More

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Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you for the review of your stay! I am so glad to hear you were able to catch up on some laundry in between the flight and visiting Lake Winnipesaukee. We do hope to welcome you home in the future! More

New York City, New York
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 8, 2014

The King 1 Bedroom Suite was great. Enough space in the living room to put our grandkids to sleep in two playpens. Other hotels would not allow two children and two adults in a king bed room. I was able to cook dinner for guests while speaking with them in the living room area. The suite was clean and the... More

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Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you Godschica for taking moment to share you stay on TripAdvisor. It will be helpful for any families looking to travel! I am happy to hear you enjoyed the space, enough to even entertain your guests! Thank you for the helpful tip of using the hotel to directly use the AAA discount. We look forward to having your family... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 of 5 stars Reviewed October 6, 2014

Nice Homewood Suites. I was very pleased with with my stay at this location. The staff was welcoming and remembered me after my first stay. The fitness center wasn't bad, and did have free weights. The hotel is located off of the highway and is very quiet. Though, food choices in the area are limited, you can manage with what... More

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Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

I am glad to hear you were happy with your initial stay that you returned! We love to recognize our past guests and see what new adventures you may have planned. During your next visit, if you would like to venture out for some different types of cuisine, we would be happy to assist you in choosing a great restaurant!... More

andover, MA, United States
1 review
4 of 5 stars Reviewed October 3, 2014

I stayed here for a 41 day stretch while in the Boston, Ma area for business in the fall of 2014. The service and comforts of this location are wonderful. The staff are so friendly. I was disappointed in the condition of the hot tub and basketball court, and some of the exercise equipment wasnt working during my stay, though.... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you for your review of your extended stay with us! I am glad you enjoyed your stay and were overall happy with the accommodations. Although the whirlpool is closed for the season, the basketball court is running in perfect condition. We are sorry that the results of a major storm in our area impacted the use of our amenities.... More

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Additional Information about Homewood Suites by Hilton Boston/Andover

Address: 4 Riverside Drive, Andover, MA 01810
Phone Number:
Location: United States > Massachusetts > Andover
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Boston/Andover 3*
Number of rooms: 82
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Also Known As:
Homewood Suites By Hilton Boston/Andover Hotel Andover
Comfort Suites Andover
Andover Comfort Suites

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