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Homewood Suites by Hilton Boston/Andover

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4 Riverside Drive, Andover, MA 01810
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Homewood Suites by Hilton Boston/Andover
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Homewood Suites by Hilton Boston/Andover
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222 reviews from our community

Traveler rating
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    10
    5
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76
41
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67
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Hadley, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We received the best customer service we have ever had from Nicole the front office supervisor! We called to inform her that we needed to arrive early and she was very helpful in choosing our rooms and setting them aside for us. When we arrived everything was just perfect. Our room was super clean and the bed was very cozy... More 

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Atlanta, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I still think that the hotels that are members of the Hilton brand should operate in a more unified manner in all areas so that customers like myself who extensively use the brand and have high expectations don't feel that they are not valued members. The Homewood Suites Boston/Andover needs to reevaluate their breakfast offerings in order to stay aligned... More 

Review collected in partnership with Homewood Suites by Hilton

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Scott L, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

As we discussed last Friday your concerns were addressed and we are now offering 3 to 4 frsh fruits daily More 

Oak Bluffs, MA, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We have stayed at several hotels in the Andover area and Homewood Suites is by far the cleanest place we have ever stayed in. The suites are extremely cozy and comfortable and I absolutely love the fact the windows open. There are so few places in which you can get fresh air in your room

Review collected in partnership with Homewood Suites by Hilton

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Sandy Hook, United States
1 review
4 of 5 stars Reviewed March 10, 2015

GREAT staff at this hotel! VERY accommodating and professional. Great continental breakfast, good location, reasonably priced, free Wi-Fi. Bed was not as comfy as I had hoped, but everything else was fine.

Review collected in partnership with Homewood Suites by Hilton

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Huntsville, Alabama
Top Contributor
66 reviews 66 reviews
39 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed March 8, 2015

I stayed here for 2 nights in the past week for business because it was a Hilton property and ranked #1 on trip advisor. Considering the #1 ranking I expected something a little nicer. The hotel is in decent repair, but a little worn in appearance. The breakfast was good, but the offerings smaller than what I am used to... More 

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Erie, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 9, 2015

Although I was impressed with the staff and the overall appearance of the accommodation, was disappionted by the lack of maintenanance and upkeep. Fitness equipment was out of service the entire 10 day stay and floor tiles in bathroom were loose upon arrival. Loved the grocery shopping service. It came in extremely handy during the snow storms and ALL items... More 

Review collected in partnership with Homewood Suites by Hilton

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Sumner, United States
1 review
5 of 5 stars Reviewed February 2, 2015

Encountered two maintenance issues. One was taken care of very quickly. The other was delayed to severe weather conditions. The building is new. The beds are superior and breakfast is high quality and tasty.

Review collected in partnership with Homewood Suites by Hilton

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Harrisburg, United States
1 review
5 of 5 stars Reviewed January 26, 2015

Overall great stay, staff members were super friendly, and the suite was excellent. The location is very private, no outside noise what so ever. very easy access. Food was great, local restaurants were great overall very satisfied experience.

Review collected in partnership with Homewood Suites by Hilton

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New York City, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 16, 2015 via mobile

The room was clean and totally adequate for our needs. The value was also very good - approx $150/night. The staff was outstanding. The lady that runs the breakfast (her name is Sima) is wonderful. I love this lady! Me and my daughter met her once and she made us smile. She is off the charts personable. She asked us... More 

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New Milford
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

Clean and comfortable hotel, great breakfast buffet with a good variety of food. They also provide a nice dinner each night. Rooms are spacious and clean with flat screen TV's and individual heating and cooling units in each bedroom.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
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