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All 7 Andover hotels

Homewood Suites by Hilton Boston/Andover

3.0 of 5 Hotel   |   4 Riverside Drive, Andover, MA 01810
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83%
Ranked #3 of 7 hotels in Andover
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Walter S United States
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181 people have reviewed this hotel

Traveler rating
    106
    46
    16
    8
    5
See reviews for
64
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

This hotel was built on the cheap...maintained minimally...the "free" breakfast-dinner was worth as much as it was paid for...same thing over and over...weekend kitchen staff uncaring and unmotivated at best... It could use a thorough cleaning...a few more smiles and someone to lead the staff to make it a true Hilton experience...

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

We are sorry we were not able to provide you with a better quality of service while here in Andover. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have... More

New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful room. Clean. ComfortAble. Friendly staff. Great breakfast. Clean room. Smells good. Great night sleep!!!! We loved it!! Our favorite hotel!!!!! We recommend this hotel 200%. Pet Friendly!!!!! :)

Was this review helpful? Yes 1
Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you so much Antonia for the raving review! I am so happy to read your enthusiasm for our property. We strive to provide a comfortable and friendly stay; I am glad you experienced both of those qualities! We look forward to seeing you again in the future! More

springfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

It is a quiet and homey place to be. Even filled with a large group of young softball players. The complimentary breakfast was excellent and the staff go out of their way to give you all need. A very clean hotel. You must meet week day morning server for breakfast she is pleasure to meet and will start your day... More

Review collected in partnership with Homewood Suites by Hilton

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Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you for sharing your stay with potential travelers on Trip Advisor! Sima is a gem here at the property and she will be so glad to hear you enjoyed! We hope to see you in the future for another great stay! More

North Andover, MA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were having our hardwood floors refinished and needed a place to stay for four nights. After much research ( including Trip Advisor), I chose Homewood Suites. It was surely the right decision. Lovely suite with a great kitchen, great breakfasts (thank you Sima) and the friendliest staff ever! There was a problem with breakfast one morning, but the staff... More

Was this review helpful? Yes
Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

We appreciate you taking the time to write a nice review of the hotel. I have made a note of the items you mentioned that could be worked on. Thank you for sharing your experience for others to see. Just like you mentioned, doing research before you stay is very important. Your review will help other travelers in making their... More

Port Angeles
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We made home wood suites by Hilton- Boston Andover our home base for a 10 day visit in that area. We found it a clean and comfortable place with a friendly accommodating staff. It is a quiet rural setting, but close enough to the freeways to make it easy to get around. Breakfasts were excellent and varied each day. Sima,... More

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Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you Frequent T for taking the time to write about your stay with us. Other potential travelers will be glad to hear your family enjoyed your extended stay with us! I know I was always excited to hear what new adventures you were going on for the day! You guys sure did cover a lot of the area while... More

Philadelphia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

great hotel. the staff is awesome and it was super clean and convenient. The rooms are very spacious. And you get a free dinner and free breakfast, too. If you are in the area, I would highly recommend you stay here.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you so much Lauren for your review of our property! I am so glad to hear you enjoyed the amenities we have offer at the hotel. We hope to see you on your next visit with us so we can welcome you home! More

Rodman, New York
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 4 nights last week while visiting the Boston area. About 40 minutes via train to Boston. The room was very big. We had a king bedroom. With the pull out couch and a Queen size mattress we brought with us there was still plenty of room for four. Very clean and neat. The pillows were very... More

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Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you Jilld479 for your review! As a Senior Contirbutor to TripAdvisor, it means a lot to me and my staff that you had a great trip. Thank you again for reviewing the details of your trip. Potential travelers always love to hear it straight from other travelers expereince, which you have plenty of! We look forward to seeing you... More

London, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Layout of the two room suite was ideal with the two bathrooms and central common area when travelling with another couple. The breakfast nook was filled with many choices as was the managers evening offerings. Quiet area and friendly staff

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you Rebecca for your review of the hotel. I am so glad to hear it was a comfortable and relaxing stay for you and the other couple! The two bedroom suite is perfect for sharing as you noted. We hope to see you on your next visit to the area! More

Ringwood
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We traveled for he first time with our 2 dogs. They dog love it. As a hotel rule we had to stay on the first floor, understood. However our rooms kitchen was infested with little red ants as well as the shower. My kids have severe allergies and we could not let the hotel spray their non-Eco friendly spray. They... More

Was this review helpful? Yes
Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you Dave K for your review about your recent stay with us! Again, I am very sorry about the cleanliness of the suite during your stay. We have taken the necessary requirements to ensure this was handled immediately. I appreciate you sharing and acknowledging our efforts to solve this to the best of our ability, given the circumstances. We... More

1 review
5 of 5 stars Reviewed 4 weeks ago

I booked my stay here specifically because I wanted peaceful, quiet, isolation. There's nothing notable nearby, perhaps Newburyport but that is a good 30 minutes away by car. My objective was to find somewhere I could unwind and prepare for a new job. The staff was friendly, especially the desk clerk Katherine, there's a compact but surprisingly well appointed workout... More

Was this review helpful? Yes
Stacie B, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you so much for your kind words about your retreat at the Homewood Suites Andover! I am beyond happy to hear you were able to unwind and get away from it all! For your next visit, if you are looking for some activities to visit, please ask the front desk and we will be glad to assist you. Downtown... More

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Additional Information about Homewood Suites by Hilton Boston/Andover

Address: 4 Riverside Drive, Andover, MA 01810
Phone Number:
Location: United States > Massachusetts > Andover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Boston/Andover 3*
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Also Known As:
Homewood Suites By Hilton Boston/Andover Hotel Andover
Comfort Suites Andover
Andover Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Homewood Suites by Hilton Boston/Andover, an extend stay Boston hotel. Our all-suite hotel is located near downtown Boston and Logan and Manchester airports. Enjoy easy access to I-93, Routes 95/128, and the Massachusetts Turnpike (I-90). Nestled in the quiet, wooded Merrimack Valley, our Andover, MA hotel is a gateway to many New England activities. If you want to attend a Red Sox game, we’re just 30 minutes from downtown Boston. Take a short drive to the historic cities of Lexington, Concord, and Salem. Business travelers will appreciate our proximity to many Boston-area corporations and office parks.Relax or catch up on work in a suite that features a separate living room with a sleeper sofa, work and dining table, TVs in each room, and premium cable channels. Prepare dinner or snacks in the fully equipped kitchen. Plunge into the seasonal outdoor pool or work out in our fitness center. Buy a cold beverage in our hotel convenience store.Check emails with free high-speed internet access in each suite or our business center. Host a business meeting or event for up to 50 people. Wake up to a hot full breakfast served daily, and unwind at the end of the day with evening dinner and drinks* served Monday through Thursday, both included in your extended stay in Boston. For business or leisure, Homewood Suites by Hilton Boston / Andover hotel is your home away from home.*Local and state laws apply ... more   less 
Number of rooms
82

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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