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All 7 Andover hotels

SpringHill Suites Boston Andover

3.0 of 5 Hotel   |   550 Minuteman Road, Andover, MA 01810
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83%
Ranked #4 of 7 hotels in Andover
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Alan C Millbrook, Alabama, USA
  • Reviews (124)
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124 people have reviewed this hotel

Traveler rating
    49
    54
    15
    5
    1
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49
10
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34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Millbrook, Alabama, USA
Top Contributor
69 reviews 69 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I spent one night here using Marriott Rewards points. I believe that I have stayed here before. The room was excellent. The free breakfast was very good. The service was outstanding, especially from Tony Strobel. I had an issue with my rental van. Tony went out to it with me and resolved it. He has an excellent heart for serving... More

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Bangalore, India
Contributor
19 reviews 19 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a week on business during this month. The hotel was not properly marked on Google maps (which I corrected later) or GPS and hence took some time to locate in the night while driving from Boston. Got a second floor room close to the elevator. However the room seems to be well insulated and there was no... More

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New Milford, Connecticut
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located in the back of a business park, it is very quiet... My husband and I were here only for one night when my parents had a full house. We found it clean, the desk staff friendly, and it was a great deal. As I grew up in Andover, the location doesn't bother me. We didn't do breakfast but it... More

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Oakland, CA
Top Contributor
74 reviews 74 reviews
69 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A solid Springhill location This hotel is located in a business park. It is a very quiet setting. You'll have to drive for dinner - or anything else. The night desk staffer was engaging and friendly. He did the typical two calls and a live guest juggle exceptionally well. The hotel is clean and in good repair. The workout rom... More

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Chapel Hill, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the best Springhill I stayed in different cities. We had a short stay but a good size room for 3 of us. Breakfast is sufficient and has plenty of real fruits. Customer service is professional, Good restaurants close by.

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jillian s, Manager at SpringHill Suites Boston Andover, responded to this review

Dear Jane Z, I am delighted to hear that your stay with us at the Springhill Suites by Marriott Boston Andover exceeded your expectations in both service and product. Our suites are 25% larger than your typical guest room, so they are especially accommodating to large families! The complimentary breakfast is also a great feature when travelling. I am happy... More

Ashland, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed July 23, 2014

These rooms are not really suites - they're not even particularly large rooms. The fridge is a tiny micro fridge, with no freezer and there is no eating area. The AC unit is incredibly loud, and right next to the bed, so you either swelter in silence or freeze in a wind tunnel. Pillows are small and squishy, so had... More

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Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Dear KatAlix, I am so sorry to hear about the fire in your home, I can imagine how devastating this must be for you. I’m disappointed that our accommodations did not meet your needs. Our all-suite hotel features studio suites that are 25% larger than a standard hotel room and contain, and as you mentioned, a mini-refrigerator and microwave. I... More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

We travel quite often for hockey tournaments and have lots of experience with level of hotel. This Marriott has a great staff, is especially clean and very accomodating. Stephanie, the manager is extrmely helpful, professional and very kind(as were the staff on a whole). When back in this area, we'll definitely choose to stay here again.

Was this review helpful? Yes
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Eileen, It was such a pleasure meeting you during your stay this week! I really appreciate you taking the time to post your feedback on Trip Advisor. I look forward to sharing your review with our team - they are very dedicated to exceeding our guest's expectations and your kind words will be very rewarding! I look forward to seeing... More

Manchester, United Kingdom
Top Contributor
71 reviews 71 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 17, 2014

This is a clean, comfortable hotel suites with helpful and friendly staff, spacious rooms, supportive beds and a good hearty free breakfast. There is also free wifi. The only negatives: noisy aircon in my room and a small gym that quickly fills at peak hours ie 6am. For the price this is great value. I

Was this review helpful? Yes
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for your review of SpringHill Suites Andover! I'm glad to hear our staff and service met your needs! I will be sure the noisy air conditioning is addressed by our Engineering Team - in the future, please let us know if we can make a correction during your stay to ensure you are comfortable and productive! I hope... More

Valparaiso, Indiana, Usa
Top Contributor
51 reviews 51 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 8, 2014

This was a nice clean hotel. It has the same lay-out as other Springhills. The staff was very helpful in trying to find a fried clam place for my husband. The breakfast was good and the hotel was conveniently located to the Manchester airport for our morning flight.

Was this review helpful? Yes 1
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for your review of SpringHill Suites Boston Andover! I'm so pleased to hear that our team was able to enhance your experience! We look forward to hosting you again on a future visit to Andover! More

New York City, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 18, 2014

My husband and I recently stayed at this Marriott, in a king suite. The room was lovely, tastefully decorated, clean and there were no obvious signs of wear. This suite had a small kitchen area, with fridge, sink and desk. There was also a couch so someone could watch TV and not disturb the sleeper(s). The Staff was polite and... More

Was this review helpful? Yes 1
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank so much for sharing the details of your experience at SpringHill Suites Boston Andover! Our team is committed to delivering excellent customer service and guest rooms that are clean and comfortable. I’m delighted to hear that you enjoyed your stay with us - we hope you’ll join us for another visit soon! More

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Additional Information about SpringHill Suites Boston Andover

Address: 550 Minuteman Road, Andover, MA 01810
Phone Number:
Location: United States > Massachusetts > Andover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Boston Andover 3*
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Also Known As:
Springhill Suites Boston Andover Hotel Andover
Springhill Suites Andover

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
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Number of rooms
136

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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