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All 7 Andover hotels

SpringHill Suites Boston Andover

3.0 of 5 Hotel   |   550 Minuteman Road, Andover, MA 01810
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83%
Ranked #4 of 7 hotels in Andover
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
eileen996 New York City, New York
  • Overview
  • Reviews (119)
  • Photos (32)
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119 people have reviewed this hotel

Traveler rating
    45
    53
    15
    5
    1
See reviews for
48
9
5
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Ashland, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed 1 week ago

These rooms are not really suites - they're not even particularly large rooms. The fridge is a tiny micro fridge, with no freezer and there is no eating area. The AC unit is incredibly loud, and right next to the bed, so you either swelter in silence or freeze in a wind tunnel. Pillows are small and squishy, so had... More

Was this review helpful? Yes
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Dear KatAlix, I am so sorry to hear about the fire in your home, I can imagine how devastating this must be for you. I’m disappointed that our accommodations did not meet your needs. Our all-suite hotel features studio suites that are 25% larger than a standard hotel room and contain, and as you mentioned, a mini-refrigerator and microwave. I... More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We travel quite often for hockey tournaments and have lots of experience with level of hotel. This Marriott has a great staff, is especially clean and very accomodating. Stephanie, the manager is extrmely helpful, professional and very kind(as were the staff on a whole). When back in this area, we'll definitely choose to stay here again.

Was this review helpful? Yes
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Eileen, It was such a pleasure meeting you during your stay this week! I really appreciate you taking the time to post your feedback on Trip Advisor. I look forward to sharing your review with our team - they are very dedicated to exceeding our guest's expectations and your kind words will be very rewarding! I look forward to seeing... More

Manchester, United Kingdom
Top Contributor
67 reviews 67 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a clean, comfortable hotel suites with helpful and friendly staff, spacious rooms, supportive beds and a good hearty free breakfast. There is also free wifi. The only negatives: noisy aircon in my room and a small gym that quickly fills at peak hours ie 6am. For the price this is great value. I

Was this review helpful? Yes
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for your review of SpringHill Suites Andover! I'm glad to hear our staff and service met your needs! I will be sure the noisy air conditioning is addressed by our Engineering Team - in the future, please let us know if we can make a correction during your stay to ensure you are comfortable and productive! I hope... More

Valparaiso, Indiana, Usa
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a nice clean hotel. It has the same lay-out as other Springhills. The staff was very helpful in trying to find a fried clam place for my husband. The breakfast was good and the hotel was conveniently located to the Manchester airport for our morning flight.

Was this review helpful? Yes 1
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for your review of SpringHill Suites Boston Andover! I'm so pleased to hear that our team was able to enhance your experience! We look forward to hosting you again on a future visit to Andover! More

New York City, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 18, 2014

My husband and I recently stayed at this Marriott, in a king suite. The room was lovely, tastefully decorated, clean and there were no obvious signs of wear. This suite had a small kitchen area, with fridge, sink and desk. There was also a couch so someone could watch TV and not disturb the sleeper(s). The Staff was polite and... More

Was this review helpful? Yes 1
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank so much for sharing the details of your experience at SpringHill Suites Boston Andover! Our team is committed to delivering excellent customer service and guest rooms that are clean and comfortable. I’m delighted to hear that you enjoyed your stay with us - we hope you’ll join us for another visit soon! More

Davers
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014 via mobile

The staff was just incredible and genuine people and I will briefly tell you why......... I was having car problems and all hotels were booked In area including Springhill Suites. They called me the minute a room was available unlike Courtyard Marriott who had an opening, stated they were too busy to call and would have rather seen me sleep... More

Was this review helpful? Yes 1
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Roger, Thank you very much for sharing your experience! I'm glad we were able to accommodate you, especially after the stressful day you were having! We hope to have the opportunity to host you again the next time your travels bring you to Andover! More

Baltimore, Maryland
Contributor
17 reviews 17 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 18, 2014

Good room layout with sofa in mini-suite. Good overflow to lounge on if spouses are on different sleep schedules, snoring, or restless. Nice small touches: Air conditioner unit had "Continuous Fan" option for stable background noise instead of cycling on and off. Bath tub had well placed hand grip bars and no-slip bottom finish, so much better than the ice... More

Was this review helpful? Yes
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for your feedback! I'm glad to hear our spacious suites and in room amenities enhanced your experience at SpringHill Suites! Our complimentary breakfast is our most popular amenity! It can get busy, especially on weekends - our dedicated breakfast attendants work hard to ensure all guests have a great meal to start their day! It would be our... More

Logan, Utah
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 3, 2014

I have stayed here multiple times, and have never been disappointed. The surrounding woods are great for short hikes, the rooms are just what you would expect - simple but functional. The breakfasts are predicable but have a reasonable number of choices The front desk staff are uniformly attentive and housekeeping does a good job. Since the hotel is right... More

Was this review helpful? Yes
Stephanie S, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for making SpringHill Suites your hotel choice when travelling to Andover! I appreciate your loyalty to our hotel! Its great to hear that you've been able to take advantage of the trails that run behind the hotel - they are especially popular this time of year! Our Front Desk and Housekeeping teams will be very happy to hear... More

Florida
Top Contributor
52 reviews 52 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 28, 2014

The hotel was clean and the room was of good size. The beds were comfortable. The staff was fantastic. I had a problem with the TV. They sent a nice woman up to take a look, she tried jiggling a few things and nothing worked. She asked if I wanted a new room. I did not think it was important... More

Was this review helpful? Yes
Stephanie S, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you so much for posting your review of SpringHill Suites! I'm so happy to hear that our team made such a positive impression on you. I look forward to sharing your comments at our daily team meeting! We look forward to welcoming you back on your next trip to Andover! More

massachusetts
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 19, 2014

We stayed for a wedding at this hotel. Too bad the wedding guests were separated by floors. The staff was very pleasant. We had a king-size suite because the 2 bed were all booked. However, compared to a Hilton suite, these are very very small. Our bed was horrible. In 2 nights I had more back pain than slept. The... More

Was this review helpful? Yes 1
Stephanie S, General Manager at SpringHill Suites Boston Andover, responded to this review

It was a pleasure to host the bride and groom and their friends and family at our property! Despite our efforts, we could not accommodate the entire party on one floor. I do hope you were able to enjoy the space that we provided for the group to gather before and after the wedding. I apologize that your stay was... More

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Additional Information about SpringHill Suites Boston Andover

Address: 550 Minuteman Road, Andover, MA 01810
Phone Number:
Location: United States > Massachusetts > Andover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Boston Andover 3*
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Also Known As:
Springhill Suites Boston Andover Hotel Andover
Springhill Suites Andover

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
136

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