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All 7 Andover hotels

SpringHill Suites Boston Andover

3.0 of 5 Hotel   |   550 Minuteman Road, Andover, MA 01810
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83%
Ranked #4 of 7 Hotels in Andover
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Lnus08 Denver, Colorado
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129 reviews from our community

Traveler rating
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    55
    15
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Denver, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I stayed two nights at the hotel and thought the service was very professional and extremely helpful. My room was clean and spacious. One bed was firm, one was soft so the consistency was off but they suited the occupants. The only complaint is that the room had a funky smell to it that I got used to within 5... More

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Santa Barbara, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Maybe it's just the wrong weekend to arrive here, but this hotel is full of very noisy children literally running the halls and taking over the entire property. It's just our first day here (of a two week stay), and I've already made a reservation at the Marriott Residence Inn next door. We'll have to tolerate the noise for a... More

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Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you very much for sharing the details of your experience on Trip Advisor. I'm so sorry that your stay with us did not begin on a positive note. Our team works very hard to enusre all hotel guests have an exceptional stay by periodically monitoring the public areas of the hotel; I apologize that we were not able to... More

Norwich, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This marriott hotel has it all - quiet location, polite staff, clean rooms and bathrooms and a free breakfast. In addition the rooms are large enough to move around freely. As most Marriotts it is located near major highways; for this hotel you can easily get to New Hampshire, Maine, Salem, Gloucester and of course Boston. Overall a very nice... More

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Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for your positive review! I'm delighted to hear that our convenient location, our talented staff and complimentary amenities led to a great experience. I hope you'll be back for another visit soon! More

Brampton, Ontario
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I did alot of research on Traipadvisor to find this unique gem in the Boston area. We wanted somewhere that was close enough to Boston so that we could easily drive to the T to get into town and was reasonably priced. The Springhill Suites fit this bill perfectly. Free parking, hot breakfast included and a warm and friendly staff... More

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Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for sharing the details of your "flawless" stay! It's great to hear that you were able to research our property and learn about our services and amenities prior to your arrival. I look forward to sharing your kind words with our team! More

Millbrook, Alabama, USA
Top Contributor
74 reviews 74 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent one night here using Marriott Rewards points. I believe that I have stayed here before. The room was excellent. The free breakfast was very good. The service was outstanding, especially from Tony Strobel. I had an issue with my rental van. Tony went out to it with me and resolved it. He has an excellent heart for serving... More

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Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Alan, Thank you so much for your kind words! Tony is a valuable member of our team - it's great to hear that his service had such a positive impact on your stay. I appreciate you taking the time to share your feedback with our future guests! More

Bangalore, India
Contributor
19 reviews 19 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here for a week on business during this month. The hotel was not properly marked on Google maps (which I corrected later) or GPS and hence took some time to locate in the night while driving from Boston. Got a second floor room close to the elevator. However the room seems to be well insulated and there was no... More

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Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thanks very much for your positive review of SpringHill Suites! I'm pleased that our location and complimentary amenities ensured you stay was productive and comfortable. Please join us again when your travels bring you back to Andover! More

New Milford, Connecticut
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 9, 2014

Located in the back of a business park, it is very quiet... My husband and I were here only for one night when my parents had a full house. We found it clean, the desk staff friendly, and it was a great deal. As I grew up in Andover, the location doesn't bother me. We didn't do breakfast but it... More

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Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for sharing your review of SpringHill Suites with our future guests! I appreciate your loyalty to Marriott and am glad we were able to provide you a pleasant stay. I hope to welcome you back again soon! More

Oakland, CA
Top Contributor
79 reviews 79 reviews
72 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 7, 2014

A solid Springhill location This hotel is located in a business park. It is a very quiet setting. You'll have to drive for dinner - or anything else. The night desk staffer was engaging and friendly. He did the typical two calls and a live guest juggle exceptionally well. The hotel is clean and in good repair. The workout rom... More

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Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you David for taking the time to share your experience at SpringHill Suite Andover! I appreciate your positive feedback about our Front Desk Associate and complimentary breakfast - I'm glad we were able to exceed your expectations. I hope to have the opportunity to host you again on a future visit! More

Chapel Hill, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 2, 2014

This is the best Springhill I stayed in different cities. We had a short stay but a good size room for 3 of us. Breakfast is sufficient and has plenty of real fruits. Customer service is professional, Good restaurants close by.

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jillian s, Manager at SpringHill Suites Boston Andover, responded to this review

Dear Jane Z, I am delighted to hear that your stay with us at the Springhill Suites by Marriott Boston Andover exceeded your expectations in both service and product. Our suites are 25% larger than your typical guest room, so they are especially accommodating to large families! The complimentary breakfast is also a great feature when travelling. I am happy... More

Ashland, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed July 23, 2014

These rooms are not really suites - they're not even particularly large rooms. The fridge is a tiny micro fridge, with no freezer and there is no eating area. The AC unit is incredibly loud, and right next to the bed, so you either swelter in silence or freeze in a wind tunnel. Pillows are small and squishy, so had... More

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Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Dear KatAlix, I am so sorry to hear about the fire in your home, I can imagine how devastating this must be for you. I’m disappointed that our accommodations did not meet your needs. Our all-suite hotel features studio suites that are 25% larger than a standard hotel room and contain, and as you mentioned, a mini-refrigerator and microwave. I... More

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Additional Information about SpringHill Suites Boston Andover

Address: 550 Minuteman Road, Andover, MA 01810
Location: United States > Massachusetts > Andover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Boston Andover 3*
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Also Known As:
Springhill Suites Boston Andover Hotel Andover
Springhill Suites Andover

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