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Residence Inn Boston Andover

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500 Minuteman Road, Andover, MA 01810
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Residence Inn Boston Andover
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Residence Inn Boston Andover
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142 reviews from our community

Traveler rating
    75
    51
    9
    5
    2
See reviews for
42
30
5
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Bedford, Texas
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

I was quoted a rate by the Operations Manager for an extended stay, but when we arrived we were told that rate could not be given for more than 30 days and after that our rate would go up ($30.00 a night). We were not told about a rate increase at the time we booked our reservation. Make sure you... More 

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Kimberly W, Thanks for being our guest and for taking the time to share your concerns with us. Please accept my sincere apologies for not being able to extend your stay at the same rate of your original reservation. We take Marriott rate integrity seriously and do not override available rates. If you change your mind during your stay... More 

New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have stayed here two times and will stay again. The room is clean and well-appointed. It is bigger than my apartment. The staff is cordial and the breakfast is great. Parking is good. There was a lot of snow but it was nicely cleared.

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear James F, Thanks for being our guest and for sharing your recent experience with us. I am very pleased that you recognized our hotel cleanness and our green features. Please visit again soon when back to the Andover area. Sincerely, Priscilla Dias General Manager More 

Vienna, Austria
Top Contributor
84 reviews 84 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Again I was in Andover for business and chose the same hotel as always in the recent past. Still the service is good, the staff very friendly and the free of charge breakfasts and evening snacks are helpful, if one has to plan the time efficiently. The rooms provide ample space, even with a table and a separate writing desk... More 

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear SabinaLorenz, Thanks for being our guest and for sharing your experience with us. I am excited to know that we are your to go hotel when visiting the Andover area. Keeping high level service is our promise to our guests. Please visit us when back to US. Sincerely, Priscilla Dias General Manager More 

Scotia, New York
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

From the wonderful front desk to the kitchen to the cleaning staff, these are warm, friendly, personable people who make you feel like you are staying with friends instead of at a chain hotel. Immaculate, spacious, perfectly functional accommodations in a safe & easily accessible location. Extremely highly recommended!!

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear JosephineBreadBaker, Thanks for being our guest and for taking the time to share your stay. We are a proud TEAM and happy to know that we provided you an excellent stay. Goal accomplished again! Please come back home soon! Sincerely, Priscilla Dias General Manager More 

Stuttgart, Germany
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was staying here on business for 4 days and from the moment I stepped in I felt very comfortable (home away from home). From the friendly greeting at reception to the amenities provided. Small market with food and drinks to the daily warm buffet options at the end of the day. Of course having a small kitchen in the... More 

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear A_Andy2014, Thanks for being our guest and for taking the time to complete a review. You described our hotel perfectly! We are a "home away from home" and offer all amenities you need to have a good stay while traveling for business or leisure. Making guests feel comfortable is our goal and we accomplished once again. See you soon... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The place is excellent for business. I have been on the traveling for 10 straight years now and some with long duration of stays. I wish the other hotels has the amenities this hotel had. Love the choice to be able to cook in your room. Highly recommend and it's close to downtown Boston 25 minutes away.

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Ralph A, Thanks for being our guest and for sharing your positive experience with us. As I always tell our Marriott Residence Inn loyal guests, when you tried a Residence Inn with a full kitchen and experience the "memorable" service we offer, you never look for another brand. We are a perfect hotel for travelers with short or long... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at this location for business purposes for about a month. Very nice, welcoming staff. I got a complimentary breakfast every morning, very nice. I especially enjoyed warm 'Good Mornings' from the usual breakfast lady. Unfortunately I forgot her name but she was shorter with red hair, I loved her! I also got a chance to talk to the... More 

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear MagdalenaQ617, Thanks for being our guest and for taking the time to review our hotel. I am excited to share with our TEAM that we made your stay "Memorable". We once again achieved our goal. Raquel is our breakfast ambassador and we LOVE her as well, she is our shining STAR in the morning!!! Please think of us when... More 

Georgetown, Texas
Top Contributor
174 reviews 174 reviews
68 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed February 16, 2015

Stayed here last week during a business trip. It's the best choice in the Andover area. Priscilla and her staff always do an amazing job. The rooms are comfortable, clean, and quiet. No question I'll stay here again next time I am in town.

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Sted, Thanks for being our guest and for taking the time to review our hotel. I was super excited to see that you mentioned my name and see my TEAM recognized once again. I have to agree with you when you mentioned a clean, comfortable, quiet and an amazing TEAM. I hope to see you soon when back to... More 

San Diego, CA
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 1, 2015 via mobile

My husband and I just returned from a week's stay through Christmas at the Residence Inn. We have family in the area and visit every year. First, let me say that we have stayed at all of the other Andover hotels. They ranged from "Just OK" to "Every day there was a problem." We were fast running out of local... More 

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear esmeralda12, Thanks for being our guest and for taking the time to share your recent stay with us. Our TEAM goes above and beyond and tries their best to make our guests stay memorable. We follow the Marriott standards for food menu but we our staff can always make special meals in our kitchen, please share with our front... More 

Minneapolis, MN
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 13, 2014

This is a better-than-average Residence Inn, located in a quiet area of an office park near the freeway. The location is convenient to Salem, NH, where I was working during the day. There aren't many restaurants in the immediate area - so this may be a consideration if you're deciding where to stay. The front desk employees were pleasant, and... More 

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear bradynut, Thanks for taking the time for share you recent experience with us and I am glad to hear that you enjoyed our hotel and staff. Our goal is to make your stay "memorable" that will make you come back, and I am sure you will think of us when visiting the Andover area again. Thanks for being our... More 

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