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All 8 Andover hotels

Residence Inn Boston Andover

3.0 of 5 Hotel   |   500 Minuteman Road, Andover, MA 01810
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Residence Inn Boston Andover
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93%
Ranked #3 of 8 hotels in Andover
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
July17florida Boston, Massachusetts
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92 people have reviewed this hotel

Traveler rating
    45
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    4
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See reviews for
35
18
5
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Boston, Massachusetts
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

love it here nice and clean love the breakfast and its free cant beat that! staff very nice. I love the marriott.the rooms are nice and big and the staff is amzing hotel is pet friendly but so clean .

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear July17florida, Yes!!!Our TEAM is AMAZING! Thanks for being our guest and for taking the time to complete the review. Residence Inn breakfast is the best in my opinion. It's free and we offer a rotational menu for our 4 hot items daily, waffles, fresh fruit, bagels, cereal and pastries. Our housekeeping staff makes sure that our rooms are spotless... More

Munich, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice property out of the hustle and bustle of Andover. Couple of restaurant choices nearby. Rooms in very good condition and well kept. My room appeared brand new and spotless, even though hotel open for sometime. Front desk was pleasant and accommodating in all regards. Free Breakfast was typical Residence Inn.

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Mr. Mark M, Thanks for taking the time to share your positive experience with us. Our hotel just completed renovations and our TEAM is here to make you feel special and accommodate any request that you might have. Please visit us again when traveling to the quiet Andover area. Thanks for being our guest. Sincerely, Priscila Dias More

Andover, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is great. Clean, friendly staff, good internet connection, house keeping perfect. Only thing that I would like to share which you guys can improve on , is evening snacks. Almost every day, its full of beef and pork. I wish if you had chicken as frequently as you serve beef and pork, or some veg items too. In... More

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Mr. Kumar K, Thanks for your recent review and for the opportunity to personally meet with me. I am happy to hear that you are enjoying your stay and recognizing our wonderful TEAM of associates and managers. Our breakfast will always have 4 hot items option daily and dinner as promised to you; I will always have an option... More

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2014

Although having stayed long term, the daily servicing of the room always ensured that all my amenities were replaced, counter tops and sinks were cleaned and the condition was left pristine. The housekeeping staff was very attentive and respectful. In general the staff would remember me, offered friendly hellos and were available at all times. At the front desk Suheidy... More

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear RJM1980, Thanks for your review and for recognizing our staff for their professionalism and enthusiasm. I am proud to be part of a great TEAM and happy to see another guest that felt recognized while staying with us. Suheidy is a true leader, her positive attitude and care is contagious. We completed our renovations and appliances are brand new.... More

Newark, New Jersey
Contributor
14 reviews 14 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 5, 2014

Warm and friendly welcome at reception, beer on sale for take-out. Rooms are apartment studio-like and in excellent condition, beautifully decorated. Large fridge, dishwasher, large microwave, large full breakfast buffet. Wired high speed internet. I rarely give full score, but this one gets two thumbs up!

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear kbzensen, Thanks for taking the time to review our hotel in such a "Perfect" way. We just completed our full renovations and have just the right amenities for our extended stay hotel. Hot buffet breakfast, night social and wine/beer for sales is what our guests enjoy the most. Our staff is our true asset, always making sure our guests... More

Atlanta, Georgia
1 review
4 of 5 stars Reviewed February 18, 2014 via mobile

Stayed at the Andover Residence Inn for a business trip and found it to be a very good experience . The staff was very helpful, particularly Kyle and Melissa, going above and beyond to care for all of my needs. Having breakfast on site was very convenient, but it would have been nice to have a restaurant on the property... More

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear JP, Thanks for your review and for recognizing our associates high level of service. They are an asset to our hotel. We do not have a restaurant on site but we offer a complimentary light dinner 4 nights (Monday - Thursday). Also less than 5 minutes from our hotel we have 2 great restaurants. Thanks for being our guest... More

Boston, Massachusetts
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 2, 2014 via mobile

I don't have anything to complain about the actual stay the hotel was fine. During the day the manegment is awful I actually was in the lobby and heard one of the managers yelling at a housekeeper in front of everyone. Total disgrace. But once night time comes everything seems to cool down. The front staff is extremely friendly and... More

Was this review helpful? Yes 4
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear John21516, Thanks for your time and compliments on your recent stay. We are so glad that you have seen what a motivated staff can accomplish. We are proud, we are loud and we are “Marriott”. Thanks for being our guest and I hope to service you in the future when visiting the area. Sincerely, Priscilla Dias More

Hollywood, FL
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 31, 2013

We stayed at this hotel for a week while visiting family over the holidays. It was very recently renovated so the room and furnishings were all brand new. It was immaculately clean from top to bottom. Studio Suite was very spacious with a king bed, sofa, sitting chair and kitchen area. Room was serviced each day and they even offered... More

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Mr. Tom C, Thanks for your review and for sharing your positive experience in details. We are 10 days away from completing our full renovations in the rooms. Our newly renovated lobby as you mentioned is beautiful and welcoming. Our housekeeping staff takes pride of what they do and make sure each suite is spotless to welcome our guests.... More

Poughquag, New York
1 review
5 of 5 stars Reviewed December 29, 2013

This hotel was full of wonderful surprises for a Residence Inn! I highly recommend it. The location is quiet near the river walking path. They have great hot breakfast every day and light dinner M-Th. If you have a car, there is plenty of shopping/restaurants. The property was just renovated. The people were very helpful: They Listen and React. Chef... More

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear M L, Thanks for your wonderful review and appreciation. We try to know more about each one of our guests to be able to go above and beyond and exceed expectations daily. I am proud and agree with your comments about our staff - they enjoy interacting with our guests and share stories. This is the Residence Inn culture!... More

st.paul
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 14, 2013

I've stayed here twice now, and my experiences have been mixed: The good: 1. the staff is very friendly and accomodating 2. Rooms are suites, so they're bigger than standard rooms, as they should be 3. They have enough parking, which isn't always the case at hotels 4. Beds are comfortable 5. Rooms are clean The not-so-good 1. The one... More

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear tfox2, Thanks for taking the time to share your recent experience stay with us. I am glad to hear the positive comments about our staff and hotel cleanness. We will be completed renovated by January 2014 and will no longer have a tired decor. Our reception menu was evaluated and new items added to the menu. As a part... More

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Additional Information about Residence Inn Boston Andover

Also Known As:
Residence Inn Boston Andover Hotel
Residence Inn Boston Andover Hotel Andover
Residence Inn Andover
Andover Residence Inn
Address: 500 Minuteman Road, Andover, MA 01810
Phone Number:
Location: United States > Massachusetts > Andover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Andover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Boston Andover 3*
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