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Residence Inn Boston Andover

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500 Minuteman Road, Andover, MA 01810
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Residence Inn Boston Andover
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150 Reviews from our TripAdvisor Community

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Traveler rating
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    51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (34)
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Nirvana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Travelled on business for just over 4 weeks transiting 5 states, stayed in 11 hotels … with Residence Inn Boston Andover easily the best of the bunch! Top notch, quality service with a genuine smile from a cordial, happy “team” of professionals who obviously take great pride in their work ... it showed on all levels, at all times from... More 

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West Yarmouth, MA
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow! What a surprise! Spacious suite that was comfortable and inviting. It was also spotless! I mean every nook and cranny was perfectly clean! The Bed was super comfy... The bathroom was spacious... The kitchen was well equipped. We were happy and would most definitely stay again!

Was this review helpful? Yes 1
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear capegirlonthe go, Thanks for taking the time to review our hotel. Our TEAM will be celebrating your positive review and thanks for recognizing how clean our hotel is. We go above and beyond to make sure our guests have an Excellent stay and we achieved once again. Please come back and visit soon when back to the Andover area.... More 

North Providence, Rhode Island
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I am initiating my weekend residence at the Andover Residence Inn. Making the reservation was easily accomplished. Today, I arrived at the hotel. Check in was efficiently and pleasantly accomplished. I have been at this hotel in the past. I anticipate that the full complimentary breakfast will be quite tasty. It is available in buffet style. The one bedroom suite... More 

Was this review helpful? Yes 2
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Steve i, Thanks for being our guest and for taking the time to review our hotel. I am glad that you already enjoying your stay with us and had good memories from your previous stay. You will be pleased with the new Marriott changes to our hot breakfast buffet and out night entertainment time "The MIX". We together with... More 

California
Level Contributor
333 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 499 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I just returned from my second stay here, and overall I like the place. I will be back. However, there's is one problem that is a real pet peeve of mine. The breakfast utensils are placed in little buckets, with one bucket each for the knives, forks, and spoons. The forks and spoons are fine because they are placed handles-up.... More 

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Jim_and_Barbie, Thanks for being our return guest and for taking the time to review our hotel. I am happy to hear that you will be staying with us when back to Andover area. Please accept my apologies about the knife being placed with the blades up. I will remind my TEAM how important it is to follow standards and... More 

Neumunster, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

Kind treatment, helpful employees, known environment, clean rooms and exterior, really no complaints even if you search for :-), quiet even 93 is very close, good for a walk down the Merrimack river, good location also for vacation if you like to do many different things (White Mountains 2 hours, seaside 1 hour, Boston downtown 40 minutes, outlets Minimum 4... More 

Was this review helpful? Yes 1
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Dirk R, Thanks for being our guest and for sharing your recent experience with us. I am glad you enjoyed your stay and had the service you deserved. Our TEAM is dedicated to provide a high level service with a clean room to our guests that makes them want to come back. Please think of us when visiting the... More 

New Bedford, Massachusetts, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2015

Was up for a second week of business and needed to work late from my room. Kitchen and area to work from laptop was very convenient. Staff was very helpful and one of the better breakfasts out there. This is my new go to place when in the Andover area for business

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Tom K, Thanks for being our guest and for your positive review. I have to agree that we have the "BEST" breakfast in the area, complimentary hot buffet! We offer 4 hot items daily and 2 is rotational to make sure our guests can try new items during their stay. Please come visit us again soon. Sincerely, Priscilla Dias... More 

Cleveland, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

What a great experience. A very clean and friendly and safe home away from home. The evening socials where excellent. Pricilla was awesome and totally seemed to enjoy her customers, her job and her staff. She made me feel that I was in great care and yet she was professional and passionate. She worked well with the kitchen staff and... More 

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Shirley B., Thanks for being our guest and for this awesome review. I was super excited you mentioned my name and being recognized together with my TEAM is a great feeling. All our hard work pays off when we receive such a nice compliment. You said it all! I am passionate about our hotel. To able to accomplish our... More 

1 review
5 of 5 stars Reviewed April 15, 2015 via mobile

I stay at this hotel quite often while traveling on business. The staff is really great, polite and friendly. The new social time they have at the end of the day is a nice change. I usually arrive late after dinner and it's a great treat to always have Bess waiting there with a smile. She always makes me feel... More 

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Ericluun, Thanks for being our guest and for recognizing our TEAM and Bess. She always goes above and beyond to make sure our guests are happy when staying with us. When traveling it's great to be greeted with a smile and feel like you just arrived home. Once again we achieved our goal! Please come "home" soon. Sincerely, Priscilla... More 

Bedford, Texas
2 reviews
2 of 5 stars Reviewed March 22, 2015

I was quoted a rate by the Operations Manager for an extended stay, but when we arrived we were told that rate could not be given for more than 30 days and after that our rate would go up ($30.00 a night). We were not told about a rate increase at the time we booked our reservation. Make sure you... More 

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Kimberly W, Thanks for being our guest and for taking the time to share your concerns with us. Please accept my sincere apologies for not being able to extend your stay at the same rate of your original reservation. We take Marriott rate integrity seriously and do not override available rates. If you change your mind during your stay... More 

New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 22, 2015

I have stayed here two times and will stay again. The room is clean and well-appointed. It is bigger than my apartment. The staff is cordial and the breakfast is great. Parking is good. There was a lot of snow but it was nicely cleared.

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear James F, Thanks for being our guest and for sharing your recent experience with us. I am very pleased that you recognized our hotel cleanness and our green features. Please visit again soon when back to the Andover area. Sincerely, Priscilla Dias General Manager More 

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