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Residence Inn Boston Andover

3.0 of 5 500 Minuteman Road, Andover, MA 01810
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Certificate of Excellence 2014
Residence Inn Boston Andover
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Residence Inn Boston Andover
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123 reviews from our community

Traveler rating
    63
    48
    7
    3
    2
See reviews for
40
25
5
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waterville, Maine
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for a couple of days while attending Philips Medical training. Very convenient as the Philips campus is right down the road. Not many restaurants in the area, unless you want to drive for ten minutes or more, but the hotel itself is very nice and comfortable. I had a first floor one bedroom suite and had no problems... More

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Jim H, Thanks for being our guest and for taking the time to review your stay and hotel. We had a complete renovation in the beginning of the year and I have to agree that our hotel looks great and having a full kitchen with brand new appliances is a plus. Philips Medical is a walking distance from our... More

Bangalore, India
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 3 weeks during August-Sept 2014 and it has been a wonderful experience. I have earlier stayed in many Marriott properties and I must say say that this one ranks on the top. Rooms are well appointed and spacious. They provide a good choice for breakfast including warm and cold items. They also arrange evening socials three... More

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Vasoo, I am excited to read your wonderful review about our hotel and happy our TEAM took care of your needs during your 3 weeks away from home. Our TEAM is committed to service and makes a difference daily. We make our guests stay 'Memorable" and we are confident that you will stay with us again when visiting Andover... More

Andover, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

I stay in the hotel every time I come to Boston area. It is a great hotel and staff is wonderful. Reception staff is courteous and always available for help you need to make a comfortable stay. Bess is one of the best members of the staff who is completely committed to the keep the credibility of the hotel high.... More

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear 512vvvv, Thanks for being our guest and for taking the time to share you wonderful review. Once again "Bess" is recognized for representing our hotel in a positive/professional manner and making our guests stay "memorable". Our TEAM is dedicated and always making a difference. Again, thanks for choosing our Residence Inn Andover and I hope to see you soon.... More

Fairfax, Virginia, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Currently I am staying here on business. I am in room 203, which is a 1-br suite. It's nice and clean. I have yet to try out the breakfast buffet. TVs are a little too small for a typical hotel room, even though they are flatscreen. I am giving this place a low rating because of poor construction. You can... More

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear John B, Thanks for being our guest and for taking the time to complete a review. Please accept my apologies on your first night stay when you could hear guests above you walking. As explained when you called, contacting the front desk, give us an opportunity to make it right. I am glad that we transferred you to a... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I arrived at about 9pm after deciding not to drive back to ny after visiting relatives. I had a terrible headache and was greeted by Bess. She was the best, she was so courteous, so professional and so nice. She expressed her concern and told me if I needed anything( tylenol, a beverage) to let her know.... More

Was this review helpful? Yes 1
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Denisse V, I was thrilled to hear about your recent stay with us and proud of “our Bess” once again. She is a true asset to our hotel and constantly making our guests stay 'Memorable". We appreciate you as our guest and happy that you recognized our honest care and dedication. Again THANK you for recognizing our hotel and... More

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed in 1 br + sofa bed suite. Good: -room was clean -breakfast was good -large kitchen -comfortable queen bed Bad -sofa bed is completely unacceptable, not even reasonable for children -weekend is noise, with thin walls

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Sun774, Thanks for being our guest and for taking the time to review your recent stay. I was happy to read your positive comments on our beds and suite cleanness but sad to read about our sofa beds. I am it did not meet your expectations. When you visit us again please choose our 2 bedroom suite option which... More

Naugatuck
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms were clean and although not the largest, it is not the smallest by far. The bedroom area is open to the 'living area' (lack of a better term) and I don't believe there are any doors that pull out so it isn't 'private' in the respect that if you wanted to lay down in bed and your other... More

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear SusanSlomski, Thanks for being our guest and taking the time to share your stay with us. I was happy to read that our TEAM provided a good service and you found our hotel clean. Our suites are great for long or short term stay, our entire hotel was recently renovated and our full kitchen is a plus when staying... More

OC CA
Top Contributor
82 reviews 82 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in a 2br suit, so this is what is reviewed here. I do not know whether all rooms are that large. The unit included two masters, each with an attached full bathroom, a small kitchen and a small LR. Each BR had a TV, and so did the LR. The layout is great for a family (sleeps up... More

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear SocalJJ, Thanks for being our guest and taking the time to share your recent stay with. Our 2 bedroom suites are beautiful, clean and perfect to business travelers or family stay. As mentioned our complimentary Hot Breakfast Buffet and internet are a great amenity. Please think of us when visiting the Andover area again. Sincerely, Priscilla Dias General Manager More

Manchester, United Kingdom
Top Contributor
75 reviews 75 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 28, 2014

I've just had a business stay at this hotel and really felt at home. Whilst the rooms are not luxurious, they are are practical, comfortable and spacious and the cooking facilities, should you need them are good. The breakfast is great and there are free evening meals midweek. We used the lounge for a takeaway buffet for around 15 people.... More

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Tony P, Thanks for taking the time to review our hotel and for recognizing our TEAM service of welcoming you and your family. We are a home away from home to our guests. Our promise is to make your stay Memorable and we achieved. Please think about us when visiting the Andover area in the future, Sincerely, Priscilla Dias More

Dieppe, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 27, 2014 via mobile

We stayed 3 nights at the Residence Inn in Andover from aug 21-24 2014. The room was perfect for us because of the kitchen. Our son has a lot of allergies and when we travel we have to have the ability to cook his meals. We had a one bedroom suite on the second floor. The service coming in and... More

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear N L, Thanks for taking the time to review our hotel. We are happy to hear that your son was able to have his meals prepared in our fully equipped kitchen. As you mentioned, we have a prime quiet safe location in a beautiful business park. Again, thanks for your review and I hope to see you soon when... More

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Additional Information about Residence Inn Boston Andover

Address: 500 Minuteman Road, Andover, MA 01810
Location: United States > Massachusetts > Andover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Boston Andover 3*
Number of rooms: 120
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Also Known As:
Residence Inn Boston Andover Hotel Andover
Residence Inn Andover
Andover Residence Inn

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