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All 7 Andover hotels

Residence Inn Boston Andover

3.0 of 5 Hotel   |   500 Minuteman Road, Andover, MA 01810
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92%
Ranked #1 of 7 Hotels in Andover
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
susanslomski Naugatuck
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117 reviews from our community

Traveler rating
    59
    48
    7
    1
    2
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40
24
5
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • French first
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English first
Naugatuck
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The rooms were clean and although not the largest, it is not the smallest by far. The bedroom area is open to the 'living area' (lack of a better term) and I don't believe there are any doors that pull out so it isn't 'private' in the respect that if you wanted to lay down in bed and your other... More

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OC CA
Top Contributor
82 reviews 82 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed in a 2br suit, so this is what is reviewed here. I do not know whether all rooms are that large. The unit included two masters, each with an attached full bathroom, a small kitchen and a small LR. Each BR had a TV, and so did the LR. The layout is great for a family (sleeps up... More

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Manchester, United Kingdom
Top Contributor
72 reviews 72 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've just had a business stay at this hotel and really felt at home. Whilst the rooms are not luxurious, they are are practical, comfortable and spacious and the cooking facilities, should you need them are good. The breakfast is great and there are free evening meals midweek. We used the lounge for a takeaway buffet for around 15 people.... More

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Tony P, Thanks for taking the time to review our hotel and for recognizing our TEAM service of welcoming you and your family. We are a home away from home to our guests. Our promise is to make your stay Memorable and we achieved. Please think about us when visiting the Andover area in the future, Sincerely, Priscilla Dias More

Dieppe, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed 3 nights at the Residence Inn in Andover from aug 21-24 2014. The room was perfect for us because of the kitchen. Our son has a lot of allergies and when we travel we have to have the ability to cook his meals. We had a one bedroom suite on the second floor. The service coming in and... More

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear N L, Thanks for taking the time to review our hotel. We are happy to hear that your son was able to have his meals prepared in our fully equipped kitchen. As you mentioned, we have a prime quiet safe location in a beautiful business park. Again, thanks for your review and I hope to see you soon when... More

California
Top Contributor
243 reviews 243 reviews
72 hotel reviews
361 helpful votes 361 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Some of the rooms have fireplaces, but mine didn't have one. I guess I should have asked for that when I reserved it. I also didn't have a very good room with respect to the view. My window faced a wall on another building about 10 feet away. I was disappointed that the room didn't have a safe. I thought... More

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Jim and Barbie, Thanks for taking the time to review our hotel. Please accept my sincere apologies for not meeting your expectations due to the hotel view and fire place preference. Our TEAM goes above and beyond when it comes to our guest wishes. Please make us aware next time your stay with us that you would like a... More

Austin, TX Hook 'em Horns!
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've just returned from a six-night stay at the Residence Inn in Andover. Our reason for choosing this property is two-fold: one, we needed a larger room and the two-bedroom, two-bath fit the bill; two, the hotel is less than 10 minutes from my family in Methuen. We didn't arrive at the hotel until 2am and were greeted with "good... More

Was this review helpful? Yes 2
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Lynnva68, Thanks for being our guest and taking the time to review our hotel! We were excited to read your positive comments about your recent stay. Bessie was delighted to once again be recognized for her exceptional service. As always, our TEAM have exceeded expectations and delivered a Memorable Service which make you want to come back when visiting... More

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

We are staying here for now nearly two weeks. We are waiting for our new construction home in Newburyport to be completed. The staff here is awesome, totally!! The real deal. Good restaurants very close by. The service, the breakfast buffet's etc. are incredible. We have stayed at 3-4 star hotels around the world. We are amazed at the way... More

Was this review helpful? Yes 1
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear BZompa44, I was thrilled to read your awesome review about our staff and hotel! Once again we were recognized for our "Service so memorable" that our guests tell stories about it. You are correct; our TEAM is dedicated and goes above and beyond daily. Thanks for being our guest and I hope everything goes well in your new Newburyport... More

Vienna, Austria
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 1, 2014

Every year I have to attend a business meeting in Andover and this hotel is my first choice. Checking in is always a nice experience, the rooms are huge and clean, with good amenities. the fitness room (rather closed) is very small, but is open 7x24, which is helpful for Europeans with jet lag. Breakfast is for free, which is... More

Was this review helpful? Yes 1
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear SabinaLorenz, Thanks for taking the time to share your positive stay with us. We appreciate your loyalty to our Residence Inn Andover and would like to thank you for being our guest. Our goal is to provide our guests a service so memorable that will make you return and we achieved. Thanks for your review and I hope to... More

Tampa, Florida
1 review
5 of 5 stars Reviewed July 25, 2014

Unfortunately this hotel was booked when I called to inquire however we needed to secure a meeting room for an event. Anthony Moreschi, Director of Sales bent over backwards and our meeting was a HUGE success due to his exceptional attention to detail! I can only hope we will one day have a need to return. If every employee is... More

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Stephanie S, Thanks for taking the time to share your positive meeting experience at our hotel. “Customer service at our hotel is Top Notch and Anthony lead by example". We are a proud TEAM providing a memorable stay/service to our guests! Thanks for your kind words and your loyalty to Marriott hotels. Sincerely, Priscilla Dias More

Brooklyn, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 20, 2014

DISCLAIMER: I have Gold status with the Marriott group of hotels. As to be expected, rooms are large (usually a suite: fully stocked kitchen, living room & bedroom) with good Internet access. Staff is friendly and attentive, the breakfast does have a variety from day to day and also a nice layout each day. The only issue I have with... More

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear RobJoubert, Thanks for being our loyal Marriott Rewards GOLD member. We thank you for being our guest! I am thrilled to hear that you had a good stay and enjoyed our hotel amenities. Our breakfast have a large variety of items and a rotational hot menu. Our newly renovated suites hotel offers our guests a large space for business... More

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Additional Information about Residence Inn Boston Andover

Address: 500 Minuteman Road, Andover, MA 01810
Location: United States > Massachusetts > Andover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Boston Andover 3*
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Also Known As:
Residence Inn Boston Andover Hotel Andover
Residence Inn Andover
Andover Residence Inn

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