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Residence Inn Boston Andover

3.0 of 5 500 Minuteman Road, Andover, MA 01810
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Certificate of Excellence 2014
Residence Inn Boston Andover
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Residence Inn Boston Andover
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136 reviews from our community

Traveler rating
    71
    50
    9
    4
    2
See reviews for
42
29
5
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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  • All months
    (136)
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    (24)
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    (41)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (25)
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1 review
5 of 5 stars NEW

I stayed at this location for business purposes for about a month. Very nice, welcoming staff. I got a complimentary breakfast every morning, very nice. I especially enjoyed warm 'Good Mornings' from the usual breakfast lady. Unfortunately I forgot her name but she was shorter with red hair, I loved her! I also got a chance to talk to the... More 

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Georgetown, Texas
Top Contributor
171 reviews 171 reviews
67 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here last week during a business trip. It's the best choice in the Andover area. Priscilla and her staff always do an amazing job. The rooms are comfortable, clean, and quiet. No question I'll stay here again next time I am in town.

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Sted, Thanks for being our guest and for taking the time to review our hotel. I was super excited to see that you mentioned my name and see my TEAM recognized once again. I have to agree with you when you mentioned a clean, comfortable, quiet and an amazing TEAM. I hope to see you soon when back to... More 

San Diego, CA
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 1, 2015 via mobile

My husband and I just returned from a week's stay through Christmas at the Residence Inn. We have family in the area and visit every year. First, let me say that we have stayed at all of the other Andover hotels. They ranged from "Just OK" to "Every day there was a problem." We were fast running out of local... More 

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear esmeralda12, Thanks for being our guest and for taking the time to share your recent stay with us. Our TEAM goes above and beyond and tries their best to make our guests stay memorable. We follow the Marriott standards for food menu but we our staff can always make special meals in our kitchen, please share with our front... More 

Minneapolis, MN
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 13, 2014

This is a better-than-average Residence Inn, located in a quiet area of an office park near the freeway. The location is convenient to Salem, NH, where I was working during the day. There aren't many restaurants in the immediate area - so this may be a consideration if you're deciding where to stay. The front desk employees were pleasant, and... More 

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear bradynut, Thanks for taking the time for share you recent experience with us and I am glad to hear that you enjoyed our hotel and staff. Our goal is to make your stay "memorable" that will make you come back, and I am sure you will think of us when visiting the Andover area again. Thanks for being our... More 

Fitchburg, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

Every November, the weekend after Thanksgiving, a group of friends, couples, Christmas shop til we drop. We start at the Merrimack Premium Outlets on Friday and Saturday, we head to the mall. Last year we shopped the Rockingham Mall and this year we shopped Pheasant Lane Mall. We thoroughly enjoyed our stay at the Residence Inn Boston Andover. Extremely clean... More 

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear PBoudreau, Thanks for taking the time to review our hotel and for being our guest. I am excited to hear that you and your family were able to enjoy shopping and then relax in our oversized two bedroom suite. Please think of us when visiting the Andover area again. Priscilla Dias General Manager More 

Boston, Massachusetts
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 2, 2014

This hotel has come through for us many times when we run out of room for guests in our home. The rooms are large, in the two-bedroom suites the kitchen comes complete with an oven, microwave, dishwasher, and more. Super convenient and easy to get to.

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear jsmitherscsi, Thanks for taking the time to review our hotel and for being our guest. I am happy to hear that you enjoyed your stay with us. Please think of us when visiting the Andover area in the future. Sincerely, Priscilla Dias General Manager More 

1 review
5 of 5 stars Reviewed November 15, 2014

My family sold our house and decided to live here until we find a new one. My kids love it here- prob due to the friendly staff, fresh cookies and pool- among other things. The entire staff have helped to make sure we are settled and comfortable. As an extended stay guest, our experience has been fantastic. A Clean and... More 

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Kara L, Thanks for being our guest and have been a pleasure to have you and your family with us. Our TEAM goes above and beyond daily to make our guests stay "Memorable" and I am happy to hear that we are achieving our goal. Our hotel offers all amenities and space that our guests need during a short... More 

Steamboat Springs, Colorado
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 8, 2014 via mobile

Let's begin on a positive be more. The location is quiet and there is access to a forest trailhead across the street. The hotel is reasonable value for the money but it is isolated with no walkable services nearby. But...the front desk service is less than acceptable. After returning to my room in the evening after my first night, I... More 

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Daveyk14, Thanks for being our guest and for taking the time to share you stay experience with us. Please accept my sincere apologies for not having your room clean and how we handle the situation. I understand that one of my managers did personally speak with you and apologized for your recent stay experience. Our TEAM goes above and... More 

Wilbraham, Massachusetts
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 3, 2014

We travelled over 1 1/2 hours to experience the Pinball Wizard Arcade in Pelham, NH and decided to stay at this hotel. It was pretty yucky weather outside when we arrived but the receptionist was pleasant and helpful. We went to our room and it was lovely. Everything was clean and fresh smelling. The hotel was quiet and relaxing. We... More 

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear lsyron, Thanks for being our guest and for taking the time to positively review our hotel. We are a proud TEAM and go above and beyond to make sure our guests have a good stay. I have to agree with you that our hotel is quiet, relaxing and clean. Please think about us when visiting the Andover area again.... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed October 30, 2014

a great welcome, I arrived late and the lady at reception could not have been more helpful, even researching some local info and putting under my door during the night for me for me. I'd def stay again.

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear nigel217, Thanks for being our guest and taking the time to review our hotel. I am glad to hear that our night manager Bessie made you stay so "memorable" that make you want to come back and stay with us again in the future. Our TEAM goal is to have our guests come back over and over again when... More 

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Additional Information about Residence Inn Boston Andover

Address: 500 Minuteman Road, Andover, MA 01810
Location: United States > Massachusetts > Andover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Boston Andover 3*
Number of rooms: 120
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Also Known As:
Residence Inn Boston Andover Hotel Andover
Residence Inn Andover
Andover Residence Inn
Hotel Style:
#1 Family Hotel in Andover
#4 Business Hotel in Andover
#4 Romantic Hotel in Andover

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