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All 7 Andover hotels

Residence Inn Boston Andover

3.0 of 5 Hotel   |   500 Minuteman Road, Andover, MA 01810
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92%
Ranked #1 of 7 hotels in Andover
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
RobJoubert Brooklyn, New York
  • Overview
  • Reviews (108)
  • Photos (24)
  • Amenities
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  • Room tips (21)
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108 people have reviewed this hotel

Traveler rating
    54
    45
    6
    1
    2
See reviews for
37
23
5
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Brooklyn, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

DISCLAIMER: I have Gold status with the Marriott group of hotels. As to be expected, rooms are large (usually a suite: fully stocked kitchen, living room & bedroom) with good Internet access. Staff is friendly and attentive, the breakfast does have a variety from day to day and also a nice layout each day. The only issue I have with... More

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear RobJoubert, Thanks for being our loyal Marriott Rewards GOLD member. We thank you for being our guest! I am thrilled to hear that you had a good stay and enjoyed our hotel amenities. Our breakfast have a large variety of items and a rotational hot menu. Our newly renovated suites hotel offers our guests a large space for business... More

Minneapolis, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Located in the business park area. Walking distance to work but nothing in the area. 30 min by car to Boston/Cambridge. 15 min to grocery store by car. Mostly Spanish speaking staff are very friendly. Air comditioner is too loud. If you are sensitive person, may not be able to sleep. In addition to daily breakfast, Mon-Thurs supper is included.... More

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Nariko K, Thanks for taking the time to give us a feedback for your recent stay. Our prime location gives our guests a direct contact with the Andover nature which includes our own walking trail. Breakfast and social dinner are amenities that our guests enjoy the most and always give us a positive feedback. Our goal is to give... More

London, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We just spent 4 nights in this hotel gathered for a family reunion. The hotel was very well maintained, newly renovated, and clean with a lovely courtyard. The staff was very friendly and helpful to us. The hotel is fairly isolated and my husband was concerned about parking security, but he noticed a security guard patrolling the area late at... More

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Sharon L, Thanks for taking the time to share with us that you and your family had a great time! Our prime hotel location is beautiful and safe, given our guests the tranquility of the Andover area. Our TEAM works towards one goal: "To give you a memorable service that you will tell stories about it". Again, thanks for... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You can expect a nice, clean and comfortable hotel. The rooms are spacious, you'll have a small fitness facility with everything you need to fight the jet lag and the complimentary breakfast and dinner buffets contain something for everyone I believe. Looking forward to visit you again soon.

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Patrick B, Thanks for sharing with us your positive experience at our hotel. We take pride of our service and cleanliness, and our guests always want to come back. Our breakfast is famous within Marriott brand for the variety and quality we offer daily. Our complimentary social dinner is fun and we try our best to always cook something... More

New York City, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

I was in the area for a few days and was looking for an affordable place close to the highway; this place checked all the boxes and surprised to the upside. The room was great, good sized, very clean. The staff was nice, helpful and pleasant. The food for breakfast was good and parking was convenient. Location is right next... More

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Steven P., Thanks for recognizing our hotel and staff! Our housekeeping department takes pride of their cleaning and our guests recognizes. We are all suites hotel with a full equipped kitchen and guests can choose from 4 different suite types. Our goal is to make sure we give a memorable service that will make you come back when visiting... More

Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

very nice spot for buisiness comers. the rooms are nit and tidy, food is great, and service is remarkable. location is awesome, very quiet and beautiful surroundings. it was freezing cold, but the rooms are heated perfectly!

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Klirs, Thanks for your compliments on our hotel and service. Our goal is to give you a service that will make you return when visiting the area again. Our suites were just renovated and each one has their own ac/heat unit so our guests can control the temperature. Our prime location is beautiful providing a close experience to the... More

1 review
5 of 5 stars Reviewed June 8, 2014

This hotel was awesome! Great staff, great and clean accommodations. Ms. B, (I think it's Bess) overnight desk representative is awesome she made the stay well worth. The manager was great as well. Both addressing me by name whenever they saw me and making me feel welcomed and comfortable. I stayed a week and looking forward to staying again. Great... More

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Mr. Anthony H, I am very excited to hear that we made you feel like a KING and your stay was great! Our goal is to give you a service so memorable that will make you come back. We are sure that you will stay with us again when visiting the Andover area again. Thanks for taking the time to... More

Deerfield, MA
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 7, 2014

We are a family of 4 and stayed for one night. We were placed on the first floor. It was a loud night. The walls are paper thin and we could hear the guests next door (their TV and their talking) but the worst was the noise from the room above us. The beds were hard and uncomfortable as compared... More

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Mommyoftwogirls, Thanks for taking the time to share your recent visit experience with us. I am are glad to hear that our staff and breakfast was wonderful and helpful. Please accept my apologies about your difficulty of finding our Gatehouse but glad to hear that our guests helped you. Again thanks for your review and I hope you choose... More

Boothbay, Maine
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 30, 2014

This was my 3rd experience with a Residence Inn. The room and common areas were clean. Nice TV but in a strange location. I like having a full kitchen. I was disappointed in the food. The breakfast and the evening snack were pretty poor. Waffle maker didn't perform well. Coffee pot was frequently empty. The breakfast meat (fake bacon?) was... More

Was this review helpful? Yes 1
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Pellican33, Thanks for sharing your recent experience with us. I am glad you found our room clean but sorry to hear that our breakfast options were not as expected. We provide healthy options on our breakfast menu like "turkey bacon, parfaits, fresh cut up fruits" which is a Residence Inn standard. I will for sure be sharing with our... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed May 29, 2014

The staff at this hotel made the difference. The hotel was a typical residence inn: clean, quiet, and comfortable. The staff at the front desk was exceptionally friendly and helpful. It was obvious that they liked their job and were focused on customer service. I would stay here again without a second thought.

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear SammyDawg, I am excited to confirm that our TEAM is a proud TEAM! We have fun with our guests daily and enjoy making a difference every day. We take pride of our hotel cleanness. Thanks for being our guest and we hope to see you soon when back to the Andover area. Sincerely, Priscilla Dias More

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Additional Information about Residence Inn Boston Andover

Address: 500 Minuteman Road, Andover, MA 01810
Phone Number:
Location: United States > Massachusetts > Andover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Boston Andover 3*
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Also Known As:
Residence Inn Boston Andover Hotel Andover
Residence Inn Andover
Andover Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
120

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