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Residence Inn Boston Andover

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500 Minuteman Road, Andover, MA 01810
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Residence Inn Boston Andover
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Residence Inn Boston Andover
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146 reviews from our community

Traveler rating
    79
    51
    9
    5
    2
See reviews for
42
30
5
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Neumunster, Germany
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Kind treatment, helpful employees, known environment, clean rooms and exterior, really no complaints even if you search for :-), quiet even 93 is very close, good for a walk down the Merrimack river, good location also for vacation if you like to do many different things (White Mountains 2 hours, seaside 1 hour, Boston downtown 40 minutes, outlets Minimum 4... More 

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Dirk R, Thanks for being our guest and for sharing your recent experience with us. I am glad you enjoyed your stay and had the service you deserved. Our TEAM is dedicated to provide a high level service with a clean room to our guests that makes them want to come back. Please think of us when visiting the... More 

New Bedford, Massachusetts, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Was up for a second week of business and needed to work late from my room. Kitchen and area to work from laptop was very convenient. Staff was very helpful and one of the better breakfasts out there. This is my new go to place when in the Andover area for business

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Tom K, Thanks for being our guest and for your positive review. I have to agree that we have the "BEST" breakfast in the area, complimentary hot buffet! We offer 4 hot items daily and 2 is rotational to make sure our guests can try new items during their stay. Please come visit us again soon. Sincerely, Priscilla Dias... More 

Cleveland, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

What a great experience. A very clean and friendly and safe home away from home. The evening socials where excellent. Pricilla was awesome and totally seemed to enjoy her customers, her job and her staff. She made me feel that I was in great care and yet she was professional and passionate. She worked well with the kitchen staff and... More 

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Shirley B., Thanks for being our guest and for this awesome review. I was super excited you mentioned my name and being recognized together with my TEAM is a great feeling. All our hard work pays off when we receive such a nice compliment. You said it all! I am passionate about our hotel. To able to accomplish our... More 

1 review
5 of 5 stars Reviewed April 15, 2015 via mobile

I stay at this hotel quite often while traveling on business. The staff is really great, polite and friendly. The new social time they have at the end of the day is a nice change. I usually arrive late after dinner and it's a great treat to always have Bess waiting there with a smile. She always makes me feel... More 

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Ericluun, Thanks for being our guest and for recognizing our TEAM and Bess. She always goes above and beyond to make sure our guests are happy when staying with us. When traveling it's great to be greeted with a smile and feel like you just arrived home. Once again we achieved our goal! Please come "home" soon. Sincerely, Priscilla... More 

Bedford, Texas
2 reviews
2 of 5 stars Reviewed March 22, 2015

I was quoted a rate by the Operations Manager for an extended stay, but when we arrived we were told that rate could not be given for more than 30 days and after that our rate would go up ($30.00 a night). We were not told about a rate increase at the time we booked our reservation. Make sure you... More 

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Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Kimberly W, Thanks for being our guest and for taking the time to share your concerns with us. Please accept my sincere apologies for not being able to extend your stay at the same rate of your original reservation. We take Marriott rate integrity seriously and do not override available rates. If you change your mind during your stay... More 

New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 22, 2015

I have stayed here two times and will stay again. The room is clean and well-appointed. It is bigger than my apartment. The staff is cordial and the breakfast is great. Parking is good. There was a lot of snow but it was nicely cleared.

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear James F, Thanks for being our guest and for sharing your recent experience with us. I am very pleased that you recognized our hotel cleanness and our green features. Please visit again soon when back to the Andover area. Sincerely, Priscilla Dias General Manager More 

Vienna, Austria
Top Contributor
108 reviews 108 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 20, 2015

Again I was in Andover for business and chose the same hotel as always in the recent past. Still the service is good, the staff very friendly and the free of charge breakfasts and evening snacks are helpful, if one has to plan the time efficiently. The rooms provide ample space, even with a table and a separate writing desk... More 

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear SabinaLorenz, Thanks for being our guest and for sharing your experience with us. I am excited to know that we are your to go hotel when visiting the Andover area. Keeping high level service is our promise to our guests. Please visit us when back to US. Sincerely, Priscilla Dias General Manager More 

Scotia, New York
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 18, 2015

From the wonderful front desk to the kitchen to the cleaning staff, these are warm, friendly, personable people who make you feel like you are staying with friends instead of at a chain hotel. Immaculate, spacious, perfectly functional accommodations in a safe & easily accessible location. Extremely highly recommended!!

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear JosephineBreadBaker, Thanks for being our guest and for taking the time to share your stay. We are a proud TEAM and happy to know that we provided you an excellent stay. Goal accomplished again! Please come back home soon! Sincerely, Priscilla Dias General Manager More 

Stuttgart, Germany
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 14, 2015

I was staying here on business for 4 days and from the moment I stepped in I felt very comfortable (home away from home). From the friendly greeting at reception to the amenities provided. Small market with food and drinks to the daily warm buffet options at the end of the day. Of course having a small kitchen in the... More 

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear A_Andy2014, Thanks for being our guest and for taking the time to complete a review. You described our hotel perfectly! We are a "home away from home" and offer all amenities you need to have a good stay while traveling for business or leisure. Making guests feel comfortable is our goal and we accomplished once again. See you soon... More 

1 review
5 of 5 stars Reviewed March 8, 2015

The place is excellent for business. I have been on the traveling for 10 straight years now and some with long duration of stays. I wish the other hotels has the amenities this hotel had. Love the choice to be able to cook in your room. Highly recommend and it's close to downtown Boston 25 minutes away.

Was this review helpful? Yes
Priscilla D, General Manager at Residence Inn Boston Andover, responded to this review

Dear Ralph A, Thanks for being our guest and for sharing your positive experience with us. As I always tell our Marriott Residence Inn loyal guests, when you tried a Residence Inn with a full kitchen and experience the "memorable" service we offer, you never look for another brand. We are a perfect hotel for travelers with short or long... More 

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