We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Andover hotels

Sonesta ES Suites Andover

3.0 of 5 Hotel   |   4 Technology Drive, Andover, MA 01810
Hotel amenities
Save Saved
You added Sonesta ES Suites Andover to your Saves list
Sonesta ES Suites Andover
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
82%
Ranked #5 of 7 hotels in Andover
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Esteban B Winter Garden, Florida
  • Overview
  • Reviews (164)
  • Photos (85)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (22)
  • More
true
Write a Review

164 people have reviewed this hotel

Traveler rating
    82
    52
    14
    4
    12
See reviews for
64
25
11
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Winter Garden, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed in this hotel from 8/1 - 8/13. We were informed of the renovations taking place (We couldn't hear a pin drop). Place was spotless and our room looked new. No foul smells at all. Decent continental breakfast and the staff was a pleasure. My wife and I have stayed in a large variety of hotels before and have... More

Was this review helpful? Yes
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

We are so glad that you enjoyed your stay in the area. We have been hearing lots of complimets on the new bedding package and how amazingly comfortable it is. We hope to see you again soon. Thank you! More

NYC
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We reserved and confirmed and got a phone call at 4 pm saying that they'd overbooked due to construction. They sent us to a nearby hotel and honored the rate we'd reserved at. Can't fault them except that this construction seems to be an ongoing drama for them. I've stayed at this Sonesta before and it's a lovely place. Hope... More

Was this review helpful? Yes
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thank you for providing your thoughts from your recent reservation. We wish we could have accomodated your reservation, however we are glad that the alternate hotel worked for you. We would love to have you return and stay with us in the future as we are finishing our renovations in the next month or so. Thank you again for your... More

United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I had reserved a 2 bedroom suite with a queen and 2 double beds because we are a family of 7. Upon check in, I am told that there is only a 2 bedroom with a king bed in each. I told the front desk employee, Orlando, that I will not have enough space for all my children. He told... More

Was this review helpful? Yes
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thank you for providing feedback from your recent stay. I apologize that we were not able to meet your expectations while we are under renovation. We are in the final stages of renovation right now and look forward to providing an exceptional experience for all of our guests. More

Saint Paul, Minnesota
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I think the basic problem is the construction and not being told some of the amenities would be missing. I selected this hotel because of the promise of cold/warm breakfast, the evening reception where you "can visit with other guest" in the lobby etc.. We'll, there is no lobby. There is no breakfast except donut holes. The staff was very... More

Was this review helpful? Yes 1
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thank you for providing feedback on your stay. We know that renovation can be inconvenient for our guests and we are doing are best to make everyone as comfortable and happy as possible. Our renovation is in it's final stages right now and we should be complete by the end of September. We look forward to everyone experiencing the finished... More

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Read some of reviews prior to coming and was very afraid. They closed down the old part and are only giving new rooms. and they are BEAUTIFUL!!! Loved our stay. hoping to visit again. Great option to staying close to Boston but avoid driving downtown.

Was this review helpful? Yes
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thanks for letting us know how much you loved your stay. We are really excited to show off the new rooms and soon the new lobby, bar and buffet! More

San Antonio, Texas
1 review
2 of 5 stars Reviewed 4 weeks ago

Sonesta evidently feels that people would enjoy staying at a construction site -- because that's what this hotel is right now. Maybe this hotel was great when it was a functioning hotel. The room sizes and prices seem great. The problem is that it isn't currently a functioning hotel. There are open walls and ceilings everywhere, exposed plumbing and wiring,... More

Review collected in partnership with Sonesta

Was this review helpful? Yes
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thank you for providing feedback on your recent stay. We are in the process of renovation and are finishing up in the next few months. During your stay we were in the process of closing off the last section of the hotel and I apologize that this inconvenience coincided with your departure date. We look forward to the experience that... More

Binghamton, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We were not able to locate a handicap parking space or accessible ramps due to construction equipment and materials blocking blocking both spaces and ramps. Upon entry, the hotel reeked of smoke. The hall we walked down to get to the elevator was dimly lit with wires exposed in the ceiling. Our room was dated and filthy. The kitchen counter... More

Was this review helpful? Yes 1
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thank you for letting us know about your last stay with us. We all of our guests to experience the great hotel and service that we provide, and apologize that the complete experience was not available during yoru stay. We are now a 100% non-smoking hotel as we complete our renovation and have only new rooms for all of our... More

Ottawa
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 22, 2014

We were given a room on the side of the hotel that has yet to be renovated. The room was very outdated and unpleasant. There were dark stains on the carpet. We avoiding sitting on the couch as it looked worn and dirty. The renovated rooms must surely be nicer and I understand why they are renovating. However, the un-renovated... More

Was this review helpful? Yes 1
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thank you for providing feedback from your stay in Andover. We are starting the last section of our room renovation this week, and we are looking forward to only having brand new rooms for all of our guests. We do hope that you will return to the hotel to experience it as a whole after renovation and allow us to... More

Andover
1 review
5 of 5 stars Reviewed July 21, 2014

Very friendly atmosphere and very clean the staff was very professional and my suite was excellent I usually stay at the Marriott hotel so I was a little bit scare to stay somewhere else and I was impressed.

Review collected in partnership with Sonesta

Was this review helpful? Yes
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thank you so much for the great review! We are very happy to hear that you enjoyed your stay and we hope to see you again soon. More

New Jersey
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 19, 2014

I had quite a task--find hotel rooms for 6 adults and one dog for an overnight on the way to Maine. We had stayed in the Royal in Boston and loved it. We found two--two bedroom suites and it was only $10 for the dog. We were promised exactly what was on the Expedia site--no mention of construction or a... More

Was this review helpful? Yes 1
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

I appreciate you providing feedback on your recent stay. I'm sorry that you were not made aware of the renovation that we are undergoing currently when your reservation was booked. Due to the main lobby of the building being renovated, we do not have the full breakfast buffet that we normally have. We are trying to provide a great continental... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
If you own or manage Sonesta ES Suites Andover, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sonesta ES Suites Andover? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sonesta ES Suites Andover

Address: 4 Technology Drive, Andover, MA 01810
Location: United States > Massachusetts > Andover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sonesta ES Suites Andover 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Priceline, Booking.com, Tingo, Hotels.com, BookingOdigeoWL and Venere so you can book your Sonesta ES Suites Andover reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Boston-Andover Hotel Andover
Staybridge Suites Andover

85 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (3)
Viewed
Room/suite (8)
Viewed
Dining (1)
Viewed
Business center/function rooms (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Room/suite (17)
Viewed
Dining (8)
Viewed
Hotel & grounds (15)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (3)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Andover with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Questions? Get answers from hotel staff and past guests. Ask a question
Hotel Class
Official Description (provided by the hotel)
Located within minutes of Boston, the award winning Sonesta ES Suites Andover is ideal for project teams, relocation, temporary housing, corporate housing, extended stay or leisure travelers alike. Our all-suite hotel features studio, 1 bedroom and 2 bedroom/2 bath suites, all with full kitchens. We feature such attentive amenities as a complimentary hot breakfast buffet, free everywhere wireless and DSL lines, complimentary laundry, a midweek corporate van shuttle, evening dinner reception Tues - Thurs with beer/wine available for sale, 24 hour business center, 24 Hour fitness center, 24 hour store on-site, heated outdoor pool, BBQ grills (summer BBQ's), sports court, courteous and professional guest service and several other extras that will make your stay a special one. Whether staying for business with Phillips Medical, Verizon, Raytheon, the IRS in Andover or any of the many corporations in our area, the Sonesta ES Suites is ideal. The hotel is also within minutes of Canobie Lake Park (ask about our summer package!), Tsongas Arena, the Verizon Center in Manchester NH, University of Massachusetts Lowell, Merrimac College and Phillips Academy. Within a short drive you will find Salem Massachusetts (Witch City), the coasts of Cape Ann and Southern New Hampshire or the excitement of Boston at the TD Banknorth Garden, Boston Convention Center, Faneuil Hall, Freedom Trail, Newbury Street or Fenway Park. We look forward to warmly welcoming you on your next stay! ... more   less 
Number of rooms
133

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sonesta ES Suites Andover and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Sonesta ES Suites Andover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer