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All 7 Andover hotels

Sonesta ES Suites Andover

3.0 of 5 Hotel   |   4 Technology Drive, Andover, MA 01810
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Sonesta ES Suites Andover
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84%
Ranked #5 of 7 hotels in Andover
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Gunther P Andover
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  • Reviews (158)
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158 people have reviewed this hotel

Traveler rating
    80
    51
    13
    3
    11
See reviews for
62
22
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28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Binghamton, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

We were not able to locate a handicap parking space or accessible ramps due to construction equipment and materials blocking blocking both spaces and ramps. Upon entry, the hotel reeked of smoke. The hall we walked down to get to the elevator was dimly lit with wires exposed in the ceiling. Our room was dated and filthy. The kitchen counter... More

Was this review helpful? Yes 1
Ottawa
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We were given a room on the side of the hotel that has yet to be renovated. The room was very outdated and unpleasant. There were dark stains on the carpet. We avoiding sitting on the couch as it looked worn and dirty. The renovated rooms must surely be nicer and I understand why they are renovating. However, the un-renovated... More

Was this review helpful? Yes
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thank you for providing feedback from your stay in Andover. We are starting the last section of our room renovation this week, and we are looking forward to only having brand new rooms for all of our guests. We do hope that you will return to the hotel to experience it as a whole after renovation and allow us to... More

Andover
1 review
5 of 5 stars Reviewed 1 week ago

Very friendly atmosphere and very clean the staff was very professional and my suite was excellent I usually stay at the Marriott hotel so I was a little bit scare to stay somewhere else and I was impressed.

Review collected in partnership with Sonesta

Was this review helpful? Yes
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thank you so much for the great review! We are very happy to hear that you enjoyed your stay and we hope to see you again soon. More

New Jersey
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I had quite a task--find hotel rooms for 6 adults and one dog for an overnight on the way to Maine. We had stayed in the Royal in Boston and loved it. We found two--two bedroom suites and it was only $10 for the dog. We were promised exactly what was on the Expedia site--no mention of construction or a... More

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Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

I appreciate you providing feedback on your recent stay. I'm sorry that you were not made aware of the renovation that we are undergoing currently when your reservation was booked. Due to the main lobby of the building being renovated, we do not have the full breakfast buffet that we normally have. We are trying to provide a great continental... More

Litchfield, Connecticut
1 review
1 of 5 stars Reviewed 4 weeks ago

We are very disappointed with this hotel. We were not made aware of the construction going on and we're told it is completely full. The breakfast was not what was advertised. There is not a piece of furniture in the room I would feel comfortable sitting on, all are VERY heavily stained and the room smelled of cigarette smoke. If... More

Was this review helpful? Yes
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thank you for providing feedback on your recent stay with us. We try to provide an exceptional experience for all of our guests, despite the renovation that is currently transforming our property. Renovation is scheduled to be complete at the end of this summer. I will be reaching out to you directly to discuss your stay in more detail. Thank... More

New York City, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel this past weekend. I was in one of the newly renovated rooms, which are very nice! Seriously, the most comfortable bed I've ever slept in. The hotel is clean and friendly, and well located for Boston/Metro North area. We loved the pool and recreation area, and spend the entire morning playing basketball (thanks for proving... More

Was this review helpful? Yes
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thank you so much for the great review. I'm really happy that you enjoyed your stay and the new sleep package that we are offering. We look forward to seeing you again when you are back in the area! More

New Haven, Connecticut
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 23, 2014

Upon booking this hotel, we were not awRe it was under construction. There is nothing on their website that we saw that we saw that indicates this. Upon our arrival we attempt to do early check into the double bed room we booked and they didn't have any because they were under construction. We asked if we checked in later... More

Was this review helpful? Yes
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thank you for taking the time to leave a review of your recent stay. I apologize that we didn't have all of our amenitites available at the time of your stay. We are re-imagining our entire hotel to bring our guests a great experience in a 100% smoke free facility with expanded amenitites upon the completion of our renovation. We... More

Wallingford
1 review
5 of 5 stars Reviewed June 16, 2014

This is our third time staying at this hotel. Great hotel, friendly staff, clean rooms, comfortable beds and a very nice continental breakfast. Coffee is provided 24/7. Will stay here when in the area.

Review collected in partnership with Sonesta

Was this review helpful? Yes
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

We really appreciate you taking the time to write a review of your recent stay with us. Thank you for all of your comments, and we look forward to having you as a guest again soon! More

Andover
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2014

The Sonesta ES Suites located in Andover, MA is a great location; a hidden gem if you will. The Sonesta hotel is clean, quiet and comfortable. The front desk representatives and the managers are exceptionally friendly, addressing you by name with a warm welcome. The service that we experienced during our stay has exceeded our expectations in every way. The... More

Review collected in partnership with Sonesta

Was this review helpful? Yes 2
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thank you so much for the great review! We really enjoy having you as our guest and look forward to providing a friendly and comfortable environment. More

Andover
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2014

Good value for the price paid. For business stays in the area of the Minuteman Road in Andover MA the location of the hotel is great. The staff is really friendly and is very helpful with all queries.

Review collected in partnership with Sonesta

Was this review helpful? Yes 1
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thank you so much for your review. It was out pleasure having you as a guest and we hope to see you again soon! More

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Additional Information about Sonesta ES Suites Andover

Address: 4 Technology Drive, Andover, MA 01810
Location: United States > Massachusetts > Andover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sonesta ES Suites Andover 3*
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Also Known As:
Staybridge Suites Boston-Andover Hotel Andover
Staybridge Suites Andover

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located within minutes of Boston, the award winning Sonesta ES Suites Andover is ideal for project teams, relocation, temporary housing, corporate housing, extended stay or leisure travelers alike. Our all-suite hotel features studio, 1 bedroom and 2 bedroom/2 bath suites, all with full kitchens. We feature such attentive amenities as a complimentary hot breakfast buffet, free everywhere wireless and DSL lines, complimentary laundry, a midweek corporate van shuttle, evening dinner reception Tues - Thurs with beer/wine available for sale, 24 hour business center, 24 Hour fitness center, 24 hour store on-site, heated outdoor pool, BBQ grills (summer BBQ's), sports court, courteous and professional guest service and several other extras that will make your stay a special one. Whether staying for business with Phillips Medical, Verizon, Raytheon, the IRS in Andover or any of the many corporations in our area, the Sonesta ES Suites is ideal. The hotel is also within minutes of Canobie Lake Park (ask about our summer package!), Tsongas Arena, the Verizon Center in Manchester NH, University of Massachusetts Lowell, Merrimac College and Phillips Academy. Within a short drive you will find Salem Massachusetts (Witch City), the coasts of Cape Ann and Southern New Hampshire or the excitement of Boston at the TD Banknorth Garden, Boston Convention Center, Faneuil Hall, Freedom Trail, Newbury Street or Fenway Park. We look forward to warmly welcoming you on your next stay! ... more   less 
Number of rooms
133

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