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All 3 Jamestown hotels

The Consulate

Jamestown, Saint Helena
Hotel amenities
The Consulate
Ranked #2 of 3 hotels in Jamestown
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25 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a gorgeous hotel with an authentic colonial feel to the buildings. The staff are attentive, engaging, pleasant, and went out of their way to be friendly and helpful in every way - including arranging my hire car, a tour guide, and dealing with my baggage transfer to and from the RMS. Things close early, but that's how it... More

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Senior Contributor
22 reviews 22 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 10, 2014

The Consulate Hotel in Jamestown is located in the very centre of town and operates as a Hotel, Bar, Restaurant and function suite. Some reviews are critical of the Consulate where others recognise that it is not a central London boutique hotel and rate it accordingly. We live locally and regularly use the Consulate for lunches or drinks on a... More

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George, South Africa
16 reviews 16 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 13, 2014

Travelling to St Helena Island is a major effort at the moment, once the airport opens in 2015 it will be much easier. Staying at the Consulate Hotel is a must. The hotel interior is eclectic but homely. The room I had was well appointed with lovely linen sheets which helps when it is hot. The staff are friendly and... More

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18 reviews 18 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 4, 2013

I had great expectations of one of the supposedly best hotels on St Helena. It is certainly a very beautiful old building with lots of character and fine antique furniture. It is also nicely situated on the Main Street of Jamestown, putting it at the centre of town life. Unfortunately, this was as good as it got. The service was... More

Was this review helpful? Yes 4
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 3, 2013

I am actually living on St Helena, but stay at the Consulate if having a night out in town. The staff are very helpful and nothing seems to be too much trouble. For me, walking around and looking at the furniture which goes from old style colonial to beams taken from old sailing ships is fascinating. Breakfast is lovely and... More

Was this review helpful? Yes 2
Delmar, NY
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 23, 2013

We didnt stay in hotel due to confusion about whether it was open or closed. Further confusion was evident whenever we had reason to visit, ( for meals in the dining room, drinks in the courtyard) but it was still a great experience. The island is changing, confusion will inevitably be part of that process. Be patient and enjoy. The... More

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South Africa
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 28, 2013

Our stay at the Consulate Hotel in Jamestown was welcoming and comfortable. The management we helpful with tour advice as well as communications eg email and phoning. The rooms were spacious, well decorated and serviced. We thoroughly enjoyed the breakfast which offered a full range from fruit salad, cereals, meats and cheeses to the traditional bacon and eggs - and... More

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Swansea, United Kingdom
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 1, 2013

I lived and worked on the Island of Saint Helena for an 8 month period, and can best describe the experience as frustrating, dirty and mind bogglingly poor, this is an Island wide phenomenon. Public health is quetionable The customer service on this Island is pathetic, and the Consulate Hotel is no exception. The open seating area where the public... More

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Jamestown St Helena
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 13, 2013

This is the best hotel to stay in on St Helena it has all the amenities for yachtts and travellers on the RMS St Helena,Most people end up here at some time on their stay on the Island.It has a great Deli and fresh supplies,a fully stocked bottle store and a nice pub with beutifully teraced gardens.

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Isle of Man, United Kingdom
Top Contributor
69 reviews 69 reviews
43 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed June 1, 2013

Friday night is BBQ night. Order in the coffee shop in the Consulate and wait for your food at a nearby table. All orders given have your name and table number on. Items expensive. Service awful with rude waitress and a wait of one hour and 40 mins for one sausage some awful coleslaw and a tiny slice of galrlic... More

Was this review helpful? Yes 2
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Additional Information about The Consulate

Also Known As:
The Consulate Hotel
The Consulate Hotel Jamestown
Consulate Hotel Jamestown
The Consulate Saint Helena/Jamestown
Address: Jamestown, Saint Helena
Location: Saint Helena > Jamestown
Hotel Style:
Ranked #2 of 3 hotels in Jamestown

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