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Hotel UMass

2.0 of 5 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003 (Formerly Campus Center Hotel)
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Certificate of Excellence 2014
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Hotel UMass
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Hotel UMass
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308 reviews from our community

Traveler rating
    159
    110
    27
    6
    6
See reviews for
137
36
19
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel UMass
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Boston
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 23, 2014

This hotel was a pleasant experience. The room and bed was very comfortable. The bathroom was modern and recently updated. Very clean! The staff went out of their way to assist us. Parking and walking through the student center is a little odd. Breakfast was the traditional hotel continental breakfast. Strongly recommend this. I have stayed in other hotels in... More

Was this review helpful? Yes 1
Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

The rooms have a nice view of the valley. Very clean & comfortable and the breakfast included with the room has a great selection to start your day -- hot oatmeal, eggs, & pastries! Convenient location to UClub restaurant, Fine Arts center & the bike path. The new Student Center/Blue Wall has a lot of great food options to offer... More

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Chicago, Illinois
1 review
4 of 5 stars Reviewed September 23, 2014

The service by the front desk staff was wonderful. I had a problem with very rowdy guests late in the evening and the desk manager had to come up twice to ask them to quiet down. It happened in the middle of the night again but I chose not to bother the desk manager. It was not typical of the... More

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Bangkok, Thailand
Top Contributor
152 reviews 152 reviews
64 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed September 16, 2014

If you are Visith Amherst to drop any of your children to study there, this hotel is the best place to stay. Right in the heart of umass campus. Although breakfast is not having a lot of variety to it still is ok. Staff is very friendly and helpful. The hotel is located right in the main building of umass.... More

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California
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 6, 2014

We had a very nice stay @ the Hotel UMass. The rooms were a comfortable size, clean, and for a student-run hotel - very well done! The staff were gracious & accommodating - requests were promptly delivered. Both our rooms were quiet with a nice view of the campus. VERY convenient location for UMass and a quick 5 min drive... More

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Honolulu, Hawaii
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 3, 2014

Located in the center of UMass. Taxi/shuttle drop off point is 200 meters from hotel entrance, either enter through the ground floor past the bookstore/eateries and take the elevator to the lobby, or go clockwise directly to the main north entrance lobby. Professional and friendly staff. Rooms are moderately sized and functional. Complementary continental breakfast in the lobby. Currently (Aug... More

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Massachusetts
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 3, 2014

I stayed here for one night while attending a conference. It was great being right on campus. The building is kind of weird. It's one of those typical, ugly, concrete buildings, like many other on campus. The room was pretty small, but was nicely decorated, quiet, and clean. I was there right after classes had ended so there weren't many... More

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Top Contributor
58 reviews 58 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed September 1, 2014

We were on tour to visit universities and searched for the highest rated in the Amherst area. First, we could not find the entrance as it is through and under a poor lit parking garage. Second, the basement entrance was under construction which you have to go through. Third, expedia indicated the room could accommodate 3 adults yet the room... More

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Portland, Maine
Contributor
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 30, 2014

I stayed at Hotel UMass for a few days in mid-August. Great location for my meeting with a professor on campus and for a nostalgia tour of my beautiful alma mater. My preference is usually for a country inn/B&B but I was pleased with this student run hotel. The front desk staff is attentive and accommodating. They offered a lower... More

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Anderlecht, Belgium
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 28, 2014

We enjoyed our stay at the hotel. The location was ideal as we were setting up our daugther for her Freshman year at U-Mass. Free internet on campus and free parking were very much appreciated. The staff was very helpful and friendly. To recommend for sure if you visit U-Mass. I will be back!

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Additional Information about Hotel UMass

Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003 (Formerly Campus Center Hotel)
Phone Number:
Location: United States > Massachusetts > Hampshire County > Amherst
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel UMass 2*
Number of rooms: 116
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Also Known As:
Umass Hotel At The Campus Amherst
Campus Center Amherst

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