Rooms are clean, staff is very helpful, and delighted to answer questions.
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- Campus Center Amherst

Rooms are clean, staff is very helpful, and delighted to answer questions.
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Dear Ms. Debra M,
Thank you! We love to hear that our staff has been helpful to guests during their stay.
Sincerely,
David O'Connor, Hotel Manager
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We were looking for an overnight accommodation on my daughter's "look-see" trip to U.Mass Amherst, and this hotel had received very nice reviews on TripAdvisor. Since it is located on the campus and employs students in the Hotel Management/Hospitality major (under the auspices of Marriott Corporation), I thought it would be an excellent chance to see a U.Mass education at...
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Dear Teenagers’ mom
Thank you for taking the time to let us know about your experience staying at our hotel. I am glad that you enjoyed yourself and our staff. I hope we will see you again soon.
Sincerely,
David O'Connor, Hotel Manager
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We recently spent 2 nights at the UMass student run hotel right in the center of campus. The room was very comfortable and functional. It was well maintained and spotless. We would definately stay there again. The free continental breakfast and free parking were great perks. The staff was welcoming and very professional. My one negative is that it's not...
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Dear Hillsideeast,
I am pleased to hear you enjoyed your recent stay with us. We are currently working with the University to improve our hotel signage for guests coming to the hotel.
Sincerely,
David O'Connor, Hotel Manager
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Just spent 3 nights in the Hotel when attending a conference at UMass. Nothing to wax about but very clean, looks to have been fully refurbished recently and absolutely fine to stay in. Fridges are not standard in many rooms in the US so take into account (we booked one). Was well appointed and had aeverthing we needed by way...
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Dear The_Travelater,
I appreciate you taking the time to let us know about your stay at the UMass Hotel. I am glad we were able to be of assistance to you during your stay.
Sincerely,
David O'Connor, Hotel Manager
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Wll located for the U Mass and Amherst campuses. This student trainee run hotel exceed expectations as the exterior of thebuilding is brutalist architrecture. Insid the staff were welcoming.
Brekfast is adquate but not exceptional.
Rooms are well apointed but more on the functional side than the luxurious side.
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Dear TravellerPolland,
Thank you for taking the time to let us know your thoughts about the UMass Hotel.
Sincerely,
David O'Connor, Hotel Manager
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This is my first stay at the UMass Hotel at the Campus Center, but it will certainly not be the last. There is no better place to stay in the area. Convenience, location, price, cleanliness, staff professionalism, and amenities are all unbeatable. The rooms are well-furnished with all the elements that you need for a comfortable and productive stay. Bedding...
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We stayed here while my husband attended a conference. The room was big, very clean, and up-dated. I liked the fact there was no bedspread and the blanket was between two sheets. The bathroom was very small but clean and modern. I didn't like that it was a public bathroom toilet where you had to put the lid down to...
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This is my third stay at the UMass Hotel at the Campus Center this year. While the rooms are not spacious, they are modern, updated and impeccably clean. The staff from the front desk to housekeeping is pleasant and accommodating. The continental breakfast, convenient location and included parking make this a great choice when visiting.
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For attending a campus event, one can obviously not beat the convenience. On top of that the rate was very reasonable and with free parky and complimentary breakfast, it would be hard to beat the value. The room was comfortable and clean if not fancy. However, the service was top notch. Everyone went out of their way to be helpful...
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Stayed at the UMASS Hotel this past Thursday evening with my daughter. The room was lovely, clean and well appointed, however, the very best ammenity was being right in the center of campus. She was able to visit friends and then walk back to the hotel in the evening. The next day's activities took place just a few floors down...
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