Was able to finally stay in the on campus hotel as most times it is booked up. Very easy to visit with my student daughter, free parking, internet and access to the Body Shop Gym or the UMass Recreation Center ($10 fee). The free breakfast is continental and adequate in that respect. The staff is super friendly and helpful. There... More

My Daughter is attending UMASS and as we had travelled from the UK, we stayed at the hotel for 2 nights. It was truly 5 star. The room was lovely, clean and modern. The staff could not have been more helpful and friendly. I would truly recommend this hotel and I would most definitely stay again. Debbie and Milly Thornton More

The hotel was great. We stayed for a special New Year's eve package they had on their website. We had dinner at the Uclub which was just a short distance from the hotel. The front desk staff was even nice enough to drive us over to the Uclub so we could make our dinner reservations on time. The food was... More

I reserved a couple of rooms on a weekend in January of 2012 at the UMass Hotel at the Campus Center and I had a great experience. The people at the lobby were very friendly and checked me in right away with adjoining rooms that I requested when making the reservation. I had a scenic view and the rooms were... More

When the halloween storm hit, UMass and the UMass Hotel were the only place in our area with power on Sunday. It was great to have a place to go to stay warm and dry during a very difficult time in New England and the East Coast. Our room was clean and comfortable and the staff very accomodating. We had... More

We really enjoyed our stay at the Umass Hotel.The staff was very friendly and professional. I loved the decor and cleanliness of the rooms, Wireless is a great add on.Excellent location especially if you have business on Campus or in town. The view was extremely exceptional. We look forward to are next visit. Mr.& Mrs. Allen-Morel More

I booked this hotel because I was in the area on business and online advertising said this was the best hotel in Amherst. If this is the best in town, I shudder to think what the other places must be like! As soon as I got here I had a bad feeling. The hotel was not easily found nor could... More

This hotel suited us well. In a tower block in the middle of campus with a wide range of student facilities and the bustle of students all around. But a serious good quality comfortable place to stay. reception staff were particularly pleasant and a wide range of places to eat in and around. I liked the feel of Amherst as... More

Staff, as one would expect at a Hotel Management School facility, are extremely pleasant and helpful. The rooms are clean and the facility as a whole are very comfortable. Some deficiencies: 1. no wireless network access. They do provide an ethernet cable and plug-in access but if you have a mobile device, like an iPad, you're out of luck. Also,... More