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Hotel UMass

2.0 of 5 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003 (Formerly Campus Center Hotel)
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Certificate of Excellence 2014
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Hotel UMass
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Hotel UMass
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308 reviews from our community

Traveler rating
    159
    110
    27
    6
    6
See reviews for
137
36
19
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bow, New Hampshire
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is comfortable and in a great location. The desk staff was friendly and the breakfast in the lobby was excellent! Wonderful parking garage in the hotel. All in all, this is an excellent choice for those visiting Amherst.

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Providence, Rhode Island
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Hotel UMass as part of a getaway weekend for our anniversary. We wanted to stay somewhere that was not a chain, so we could get some local flavor. We thought Hotel UMass was a perfect choice but quickly realized that our romantic weekend felt more like a throwback to our college years. Granted,... More

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Walpole, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel is unusual because you enter through the students center, where there is a food court, with many places to eat, as well as a grocery store and the school bookstore. The rooms were very clean, comfy beds as well. The continental breakfast was great as well. The hotel is very handy if you are visiting the college or... More

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East Hampton, Connecticut
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 20, 2014

I stayed at the UMass Hotel for one night for a conference. The rooms are clean, but the bathroom is a bit small. The beds are comfortable and there enough pillows for every person in the room. The Wifi did not work for anyone. Unfortunately the room was right across from the elevators, which can be noisy at times. Breakfast... More

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Bloomfield Hills, Michigan
Reviewer
5 reviews 5 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 17, 2014

Hotel Umass was a great value: modern, clean, comfortable and staffed by an eager-to-please and very welcoming crew of university students that made our visit quite pleasant in spite of a couple housekeeping glitches. The room itself was fine (bed and pillows could've been a little more comfortable, but they were not unacceptable). We were in Amherst to check out... More

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Carmel, Indiana
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 16, 2014

Stayed for 3 nights while at a conference. Rooms were small but clean. Bathrooms were tiny. The hand soap smells great! Room was comfy and clean. Not the most comfy bed. Difficult to get online. No tubs only showers.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2014

I brought my wife to my 'Geosciences Alumni Reunion for a 3 night stay in October 2014. We found it to be comfortable and conveniently located in the heart of the campus and very close to the first-rate bookstore and "Blue Wall's" dining facilities. There was a continental breakfast in the lobby featuring organic oatmeal, all kinds of bagels, fruit,... More

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New York City, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 4, 2014

My family and I spent two nights at Hotel Umass in August 2014 while touring colleges in the area. It was an extremely enjoyable and comfortable stay. The location was perfect and convenient for touring the entire Amherst/Northampton region. Although there was some construction in progress in the hotel lobby, we were not terribly inconvenienced. The parking lot was secure.... More

Was this review helpful? Yes 1
North Carolina
Top Contributor
89 reviews 89 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 1, 2014

I spent 2 nights at the Hotel UMass recently and found the accommodations to be a nice change from the hotels I frequent in the Amherst/Hadley area. The staff was friendly and the rooms are clean and spacious (enough). Guests are granted access to a state-of-the-art student recreation facility, which easily beats any traditional hotel gym. While the parking garage... More

Was this review helpful? Yes 1
Grafton, Massachusetts
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 28, 2014

We booked a block of rooms for our daughter's wedding and it was a first rate experience, made even better by Rachelle Allen the hotel manager. She personally escorted the bride to her suite and made her stay a calm and thoroughly enjoyable one. The hotel provided an area after the reception where guest could gather and visit. The rooms... More

Was this review helpful? Yes 1
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Additional Information about Hotel UMass

Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003 (Formerly Campus Center Hotel)
Phone Number:
Location: United States > Massachusetts > Hampshire County > Amherst
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel UMass 2*
Number of rooms: 116
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Also Known As:
Umass Hotel At The Campus Amherst
Campus Center Amherst

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