We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Amherst hotels

Hotel UMass

1 Campus Center Way, University of Massachusetts, Amherst, MA 01003 (Formerly Campus Center Hotel)
Hotel website
Hotel amenities
Save Saved
You added Hotel UMass to your Saves list
Hotel UMass
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #1 of 3 hotels in Amherst
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 3 days ago
peter e
  • Overview
  • Reviews (281)
  • Photos (28)
  • Amenities
  • Q&A
  • Room tips (69)
  • Location
  • More
Write a Review

281 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

Istayed a week and I found this a very comfortable spiffy well run hotel. Iwas impressed. In years past, it wasn't this way. One drawback--that won't affect many people. Walls were a bit thin if people are making *excessive* noise--but it happened only once in a week.

Was this review helpful? Yes
Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at the Hotel UMass. The best part of the visit was the onsite restaurant. The setting is very casual but the food was amazing. There were TV's all around to make it interesting and you have access to a full buffet and they serve a large array of food. There was chicken, pork, sushi, stir... More

Was this review helpful? Yes
Boston, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Umass Hotel while our son went to New Student Orientation.. The room was clean and the King size bed was very comfortable. After check in at around 6:30 Sunday we ordered a cot for our son and went to dinner. We assumed that the cot would be in our room when we returned but it wasn't.... More

Was this review helpful? Yes
Croton on Hudson, New York
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is my first experience at Hotel UMass, and for visiting parents, the on-campus location trumps everything else. As noted in previous posts, the walk from the parking garage to the hotel is confusing and, well, parking garage-like, but once one finds their way to the hotel lobby, the experience improves. The hotel is clean, comfortable and in the middle... More

Was this review helpful? Yes
Columbia, Maryland
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Please note: I am rating the party services at the Campus Center, not the hotel rooms. UMass Amherst's Campus Center is a great place for parties. The space was comfortable and easy to get to for out of town guests, who can also stay at the hotel. The dance floor is to the side of the sitting area, which to... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 weeks ago

I attended a week long dissertation retreat and decided to stay at Hotel UMass for the first time. I found the hotel exceptionally clean, my room had a beautiful view of the campus grounds, the television worked great and provided quite a few options in terms of channels with different languages, I had excellent access to the internet, the atmosphere... More

Was this review helpful? Yes
Saint Johnsbury, Vermont
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a late night escape from a nasty sheet incident reviewed elsewhere, I searched for a well rated hotel anywhere near me. The closest I could find was this hotel, 45 minutes from my original hotel adventure. I just couldn't stand the thought of being in another smelly, creepy dirty room that night. I rode my motorcycle through the night... More

Was this review helpful? Yes
Freehold, New Jersey
2 reviews
3 of 5 stars Reviewed June 18, 2014

Fairly good experience until checkout. Room had no refrigerator and could hear elevator all night. Looking to watch Stanley Cup Final on Saturday night at UPUB and was advised that it was not open as being renovated for a month. What was really bewildering was that I requested a one hour late checkout (11:00 to 12:00) so my daughter, who... More

Was this review helpful? Yes
East Brunswick, New Jersey
1 review
5 of 5 stars Reviewed June 18, 2014

Third time at this hotel and everytime is great. Fantastic location for all things UMass, Amherst. Staff is great and friendly, cookies on ariival are yummy, and breakfast is good. Already have move in day reservations and expect to stay here many more times over the next 4 years as my son enters his freshman year in the fall.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed June 18, 2014

The entry from the parking garage was like the catacombs or a construction zone. Made my friend and I a little nervous but we needed to get ready for a wedding we were attending. We were told at the desk that we couldn't be on the floor with other guests as the rooms weren't ready so we were given keys... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hotel UMass, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel UMass? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel UMass

Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003 (Formerly Campus Center Hotel)
Phone Number:
Location: United States > Massachusetts > Hampshire County > Amherst
Price Range (Based on Average Rates): $$
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Travelocity and Agoda so you can book your Hotel UMass reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Umass Hotel At The Campus Amherst
Campus Center Amherst

28 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (16)
Room/suite (8)
View from room (3)
Bathroom (1)
Hotel & grounds (3)
Other (1)

Management photos: Courtesy of the property manager

All management photos (13)
Room/suite (4)
Bathroom (2)
Dining (3)
Hotel & grounds (2)
Other (2)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Rated the best hotel in Amherst, and seated in the center of the picturesque UMass Amherst campus, Hotel UMass blends a tranquil countryside escape with the bustling energy of campus life, making it your ideal destination when staying in the area. During your stay at Hotel UMass, you will have access to the distinctive cultural atmosphere of one of the nation’s top universities, while remaining only minutes to historic downtown Amherst, allowing you to discover the magic of the Pioneer Valley. The breathtaking views from your guestroom alone will allow you to appreciate the natural beauty of scenic New England.During your stay, you will enjoy first-class accommodations and exceptional service. We offer university guests, conference attendees, parents, students, local and corporate travelers and alumni an exceptional Hotel UMass experience. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer