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All 3 Amherst hotels

Hotel UMass

1 Campus Center Way, University of Massachusetts, Amherst, MA 01003 (Formerly Campus Center Hotel)
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Ranked #1 of 3 hotels in Amherst
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 3 days ago
businesstraveller2 southern california
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263 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
southern california
Top Contributor
189 reviews 189 reviews
136 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here one night while visiting U Mass Amherst. Everything about the stay was great. There was a hotel person waiting by the door to the garage who helped with me with luggage. Check in was speedy. I had a quiet room on the end of the hallway. Temp was good, bed was fine, room was clean and somewhat recently... More

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12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on an "accepted students day" visit at the college for our daughter. The room was very clean and comfortable. We enjoyed room service and loved the large glass enclosed shower. The free breakfast was healthy with choices of fruit, cereal, yogurt, and oatmeal. When a member of our party became ill, the staff was very accommodating and... More

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Perry Hall, Maryland
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 9, 2014

Great location! We were in town for a lacrosse camp and decided to try this hotel. It was very clean, very comfortable, and very convenient. And a little costly. We didn't mind since it is a training hotel, but don't assume luxury based on price. It was comfortable and perfect for our needs. I would recommend to anyone staying I... More

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Port Washington, New York
1 review
5 of 5 stars Reviewed March 8, 2014

What a great stay! The staff was very courteous and professional. From the moment we arrived until our departure everyone seemed eager to please. The room was very clean and had comfortable beds.We really appreciated the attention to environmental issues, in regards to cleaning the room, recycling and linens. You can't beat the location- a two minute walk to my... More

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Hamburg, Germany
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2014

The staff was very friendly and welcoming, the service comes with a little extras here and there: fruit all day long, cookies and coffee as well and the breakfast is simple but very good! Our room faced to the North which was nice since there was construction work going on on the south side. The desk chair was highly comfortable!

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boston, ma
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 22, 2014

This is a delightful place! I thought it would be dull and dreary-dorm style, but it was anything but! Given the comfort and convenience, I can't imagine why anyone would stay anywhere else if you want to absorb UMass vibes, which we did. And, close to the main drag with great restaurant options.

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Toledo, OH
3 reviews 3 reviews
5 of 5 stars Reviewed February 22, 2014

First Class staff and very nice and conveniently located Hotel. Comfortable beds. Quick Elevators. Clean rooms. Nice coffee and tea amenities. comfortable work desk. Windows open from top which is nice if you like some fresh air which I do.

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Acushnet, Massachusetts
Top Contributor
74 reviews 74 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 16, 2014 via mobile

Rooms are clean and modern. Staff is EXTREMELY friendly and accommodating. Got room service which arrived quickly. Located right on the campus which is convenient. A bit confusing to get here if you've never been here before but we got it done.

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Cumberland, Rhode Island
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2014

I was up visiting my son and stayed at the hotel on campus. What a great property the rooms are very well appointed with all the amenities you could ask for and the bathroom is very sharp and the room was very clean. The check-in was very quick and they touched upon all the points you need to know about... More

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2 reviews
5 of 5 stars Reviewed February 13, 2014

I've had business once or twice a year at UMass Amherst for the past 12 years, and Hotel UMass has only gotten better during that time. The rooms were completely updated a couple years back and the standard of service is impeccable. Desk staff always greet me cheerfully and by name, and the breakfast has fresh fruit and wonderful baked... More

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Additional Information about Hotel UMass

Also Known As:
Umass Hotel At The Campus Amherst
Umass Hotel At The Campus
Campus Center Amherst
Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003 (Formerly Campus Center Hotel)
Phone Number:
Location: United States > Massachusetts > Hampshire County > Amherst
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Amherst
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Rated the best hotel in Amherst, and seated in the center of the picturesque UMass Amherst campus, Hotel UMass blends a tranquil countryside escape with the bustling energy of campus life, making it your ideal destination when staying in the area. During your stay at Hotel UMass, you will have access to the distinctive cultural atmosphere of one of the nation’s top universities, while remaining only minutes to historic downtown Amherst, allowing you to discover the magic of the Pioneer Valley. The breathtaking views from your guestroom alone will allow you to appreciate the natural beauty of scenic New England.During your stay, you will enjoy first-class accommodations and exceptional service. We offer university guests, conference attendees, parents, students, local and corporate travelers and alumni an exceptional Hotel UMass experience. ... more   less 
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