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All 3 Amherst hotels

Hotel UMass

1 Campus Center Way, University of Massachusetts, Amherst, MA 01003 (Formerly Campus Center Hotel)
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Hotel UMass
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Ranked #1 of 3 hotels in Amherst
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
KatiesDaddy Portland, Maine
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290 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • German first
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English first
Portland, Maine
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at Hotel UMass for a few days in mid-August. Great location for my meeting with a professor on campus and for a nostalgia tour of my beautiful alma mater. My preference is usually for a country inn/B&B but I was pleased with this student run hotel. The front desk staff is attentive and accommodating. They offered a lower... More

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Anderlecht, Belgium
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We enjoyed our stay at the hotel. The location was ideal as we were setting up our daugther for her Freshman year at U-Mass. Free internet on campus and free parking were very much appreciated. The staff was very helpful and friendly. To recommend for sure if you visit U-Mass. I will be back!

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My grandson is a student at UMASS, and this is the third time I have stayed at your hotel. Each visit has been a very pleasant experience. The staff is very helpful and enthusiastic. I would strongly recommend the hotel to anyone visiting the Amherst area.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

This is my second stay. The hotel and room was immaculate. The staff especially Mike at the front desk were extremely friendly and helpful. It's a great place to stay! I will definitely stay here again.

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Haworth, New Jersey
Top Contributor
81 reviews 81 reviews
34 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I found all of the reviews to be accurate, however, some of the negative reviews I believe were just mean spirited. The Pros: Hotel UMass is super convenient for anything at all on this huge campus. The staff provides 5-star service - from the parking garage doorperson, to the housekeepers to the front desk - the staff goes effortlessly beyond... More

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Boston, Massachusetts
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

UMass is doing something VERY right when it comes to what they teach their hospitality students. I checked in last night with my son for a tour of UMass Amherst this morning. I work in hospitality management, and I was very impressed! The level of service was second to none - the students and staff at the front desk were... More

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Santa Fe, New Mexico
1 review
4 of 5 stars Reviewed 3 weeks ago

It was really nice staying at the Umass Hotel. They were helpful and it is in a very convenient location. This hotel always serves its purpose as a fine establishment to stay at when coming to visit students in the area.

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South Burlington, Vermont
Top Contributor
120 reviews 120 reviews
23 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you need to be at UMass-Amherst (University of Massachusetts campus at Amherst), there's no question that this is the best place to stay. It's a Hilton with a twist. Amherst is a village, so there may not be much competition, but the student staff of the hotel are friendly and try. The room was small but well appointed and... More

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1 review
4 of 5 stars Reviewed 5 weeks ago

A recent remodel made for a great stay. It's situated right in the middle of the UMAss campus, within walking distance to many of the campus facilities. Great breakfast, including freshly made pastries, and most importantly, an attentive, kind, and friendly staff.

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1 review
5 of 5 stars Reviewed July 23, 2014

Istayed a week and I found this a very comfortable spiffy well run hotel. Iwas impressed. In years past, it wasn't this way. One drawback--that won't affect many people. Walls were a bit thin if people are making *excessive* noise--but it happened only once in a week.

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Additional Information about Hotel UMass

Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003 (Formerly Campus Center Hotel)
Phone Number:
Location: United States > Massachusetts > Hampshire County > Amherst
Price Range (Based on Average Rates): $$
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Also Known As:
Umass Hotel At The Campus Amherst
Campus Center Amherst

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Rated the best hotel in Amherst, and seated in the center of the picturesque UMass Amherst campus, Hotel UMass blends a tranquil countryside escape with the bustling energy of campus life, making it your ideal destination when staying in the area. During your stay at Hotel UMass, you will have access to the distinctive cultural atmosphere of one of the nation’s top universities, while remaining only minutes to historic downtown Amherst, allowing you to discover the magic of the Pioneer Valley. The breathtaking views from your guestroom alone will allow you to appreciate the natural beauty of scenic New England.During your stay, you will enjoy first-class accommodations and exceptional service. We offer university guests, conference attendees, parents, students, local and corporate travelers and alumni an exceptional Hotel UMass experience. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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