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Hotel UMass

2.5 of 5 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003 (Formerly Campus Center Hotel)
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Certificate of Excellence 2014
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Hotel UMass
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Hotel UMass
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321 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne Australia
Top Contributor
247 reviews 247 reviews
28 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spent five nights at this hotel during a research trip to the university's library. Of course, the location is superb with the hotel building right in the Student Center and Union and with dining facilities, a campus store, ATM etc right downstairs. The front desk staff was young, enthusiastic (mostly made up of students studying hospitality?) and helpful. The... More 

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Sparta, New Jersey
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was in a great location. Right on campus in the same building as the campus center and student union. Parking was attached to the building as well. We had 2 doubles, not queens. The bathroom was a bit tight but was very clean and the water pressure was fine. Continental breakfast was just OK. We waited for the... More 

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Stormville, New York
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed one night .The rooms were very nice and the staff was very pleasant and helpful. Great location for all activities on campus. The free parking was also a very nice amenity We will absolutely stay there again

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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

There's not much in the way of hotels close to campus and we didn't expect much based on the fairly low rate we got. We were very surprised. An excellent price for an excellent stay! Rooms were very nice. Our only complaint was the two full beds rather than queens. We're used to a king but needed two beds since... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Overall the stay at Hotel UMass went well. Two things that could be improved are the shower curtain which wasn't long enough to stop water from coming underneath and leaking on the bathroom floor. As well as the window curtain did not have a secondary layer where it would allow you get some light versus none.

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1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here as part of a combined celebration of our daughter's 21st birthday and our 35th wedding anniversary. We consider staying here a treat! The rooms are nicely appointed, the bed is really comfortable, it's conveniently attached to the campus center, there are coffee and snacks in the lobby, and the staff is always warm and attentive.

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Bristol, Connecticut
1 review
1 of 5 stars Reviewed 3 weeks ago

This is the perfect place for a conference. All is in one building, hotel rooms are very nice, perfect bathroom, K-cups and enough room to move around. Food and rooms for the conference were excellent.

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4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This property is quite comfortable and very clean, with high-quality soaps and such, and good (Keurig) coffee in the rooms. The Blue Wall dining complex downstairs is newly renovated and has varied, very good food. The location is, of course, second to none if you have business at the university.

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Senior Contributor
36 reviews 36 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location is unbeatable for university visitors - the campus is at your feet (as is the food court, another bonus). Rooms are comfortable, bathrooms spotless, parking convenient, and complimentary breakfast the usual nourishing cereal/egg/breads/oatmeal found at buffets across America. The only drawbacks - getting into the parking garage the first time was tricky, but the experienced person on the other... More 

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 8, 2015

Stayed at Hotel Umass for a wedding. Had an incredible time. Venues were amazing. Rooms were great. Beds were comfy. Front Desk was very friendly. No complaints. If I ever decide to venture to Umass, I would definitely stay here again.

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Additional Information about Hotel UMass

Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003 (Formerly Campus Center Hotel)
Phone Number:
Location: United States > Massachusetts > Hampshire County > Amherst
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel UMass 2.5*
Number of rooms: 116
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Also Known As:
Umass Hotel At The Campus Amherst
Campus Center Amherst

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