Friday November 30, 2007 at 11:40 at night, with all surrounding businesses closed; my 15-year old daughter was not allowed to use their restroom. The night clerk would not explain and only stated and restated; “There are no public restrooms”. She refused to give me her name and tore up my business card. We were driving >50 miles back home... more

Stayed here for 2 nights in October 2007. This hotel is easy to get to, and within quick access to Cape Ann, Topsfield, Portsmouth and Boston. At registration, I was given a complimentary package containing bottled water and water taffy. A nice unexpected touch! The room was clean and spacious. The breakfast "staff attendant" even brought breakfast items out for... more

We stayed at this Fairield Inn on our way back from a trip to Canada. The hotel is conveniently located between I-95 and I-495. I've found Fairfield Inns to be very good, on average, and this one was true to that experience. The hotel seemed fairly new or if not new then very well maintained. Check-in was fast and efficient.... more

Was able to check in earlier than the 3:00 check in time. Received a King room on the 1st floor just off the lobby which turned out to be very convenient. The back door of the hotel was just around the corner from the room and the car could be parked right outside the window. The hotel was very clean,... more

The friendliest staff with great service. We will be back. Loved the new bedding and new breakfast. Always a pleasure to visit the area [ Newburyport and Amesbury ]knowing the same knowledgable staff will be there. Keep up the great work !! more

Briefly: 1. Upon moving a chair nearer the table we discovered a peanut butter packet from a previous guest under the chair. 2. In the three nights we stayed, no sheets were ever changed, no tub cleaned. 3. When we came into the room the third evening we discovered melted ice water left in the bucket from the previous day... more