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Holiday Inn Express & Suites Annapolis

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2451 Riva Rd, Annapolis, MD 21401
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Holiday Inn Express & Suites Annapolis
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Holiday Inn Express & Suites Annapolis
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211 Reviews from our TripAdvisor Community

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Traveler rating
    84
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Cleveland, Ohio
1 review
1 of 5 stars Reviewed 2 days ago NEW

I had a reservation at the Annapolis Holiday Inn for 7/23, which I used. I am charged, however, for two rooms: The room I used checking in on 7/23 but also for a room I did not reserve and did not use checking in on 7/24. My credit card was charged an additional $472.34. I have tried to get this... More 

Was this review helpful? Yes 3
Dover, Delaware
Level Contributor
10 reviews
3 of 5 stars Reviewed 1 week ago

The location of this hotel is very random, next to a massive shopping center with a weird entrance and a cemetery. Its a hassle to get in and out of the place. My boyfriend is a member of the rewards program for Holiday Inns, and during our check-ins at other hotels he is welcomed as a member and we were... More 

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Burlington, Canada
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms at this property have been given a nice makeover..ours was one of the best Holiday Inn rooms we have stayed in several years. Hallways are a bit stale, but the staff are great. Convenient to highways, but not easy to enter. The driveway/parking lot is only accessible coming from one direction.

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Clearwater, Minnesota, Usa
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here four nights while on our vacation. We found the staff to be friendly, The room more than adequate. There were a few issues that just seemed to pile up because we were there so long. I don't think they would have mattered if it was a short stay. Most were taken care of when brought to the... More 

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Mike R, General Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Mrs. Carla A, I want to thank you for your 4 star review. I'm glad that you enjoyed your stay while on vacation and that the staff was able to attend to your problems as they came up. I am sorry that the pancake maker wasn't working but I am glad that the other items on the breakfast bar were... More 

United States
Level Contributor
98 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel is strange. It is a small hotel stuck next to a shopping strip and a cemetery. It is a little awkward to get in and out. However, it is within walking distance to many restaurants, Wholefoods and Target. The rooms are newly renovated and look nice. However, they are small. The bathroom is even smaller. The renovation work... More 

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Mike R, General Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Thank you Want2GoHome for taking the time to review Holiday Inn Express Annapolis & Suites. We are in walking distance to a lot of great shops, it's one of our many great features. I am sorry about the cigarette smoke we do have smoking rooms to accommodate guests that smoke. I'm glad that you enjoyed your stay in our newly... More 

Midlothian, Virginia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I have always found the staff to be pleasant and helpful. Check-in is easy. Bills are accurate. Location is convenient to downtown Annapolis and the Navy Academy. The new manager "Mike" has really turned the place around. In other words, schedule as far ahead as possible to avoid disappointment. Breakfast (ht) is included in the room rate. Plenty of choices.... More 

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Cincinnati
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is the worst IHG property I have stayed at in years. The front desk staff were very friendly, but the entire second floor of the hotel smelled musty and unclean. There were people hanging out drunk by the fire escape entrance just outside my 2nd floor room at night. The parking is also very tight - resulted in a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Dear buckeye97, Thank you for taking the time to review our property. I am pleased to note that you found the front desk staff very friendly. Our hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal with regard to room cleanliness, parking facility and atmosphere on... More 

Bethlehem, PA
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It seems that this is an old hotel that attempted a face lift - it reminds me of an old travel lodge/motel type layout with the parking lot outside the window. The convenience to stores and restaurants is a real plus especially if you prefer to walk. The hotel is actually not easy to access as many of the roads... More 

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Mike R, General Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Thank you for choosing us for your recent trip to the Annapolis area. I appreciate that you took the time to complete a survey sharing feedback about your stay. I apologize that the room was not to your liking because of the size and the layout seemed to be old but I am happy that you enjoyed your breakfast experience... More 

CO
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When we visit the area we always stay here. It is clean, quiet and the staff is great. It is close to Annapolis, Baltimore and DC. The location is great for restaurants and shopping. We usually get a king bed but we have also stayed in the suites. All rooms are large. The suite has a whirlpool tub which I... More 

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Mike R, General Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Thank you for your 5 star review. We value your feedback back here at the Holiday Inn Express & Suites Annapolis. As you mentioned the attractions here in Annapolis are beautiful and right in our backyard are restaurants, a mall and we're a few miles away from the naval base academy . We're looking forward to your return. More 

Raleigh, North Carolina
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 26, 2015

The Holiday Inn Express in Annapolis does the best they can with what the facility they have. First, the staff was very friendly and helpful. I could not have been more pleased with their service. As others have commented, the hotel entrance off Riva Road can only be used turning right off of Riva. You can expect some U-turns in... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Dear tpmfgman, Thank you for taking the time to write a review of our hotel. I am very pleased that you found our staff commendable. Your comments are very important to us as we strive to continuously improve our amenities and services. Allow me to apologize if you may have experienced any inconvenience due to some aspects of our hotel... More 

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