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Holiday Inn Express & Suites Annapolis

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2451 Riva Rd, Annapolis, MD 21401
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Holiday Inn Express & Suites Annapolis
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204 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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  • All months
    (204)
  • Mar-May only
    (41)
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Bethlehem, PA
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It seems that this is an old hotel that attempted a face lift - it reminds me of an old travel lodge/motel type layout with the parking lot outside the window. The convenience to stores and restaurants is a real plus especially if you prefer to walk. The hotel is actually not easy to access as many of the roads... More 

Was this review helpful? Yes
Mike R, General Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Thank you for choosing us for your recent trip to the Annapolis area. I appreciate that you took the time to complete a survey sharing feedback about your stay. I apologize that the room was not to your liking because of the size and the layout seemed to be old but I am happy that you enjoyed your breakfast experience... More 

CO
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

When we visit the area we always stay here. It is clean, quiet and the staff is great. It is close to Annapolis, Baltimore and DC. The location is great for restaurants and shopping. We usually get a king bed but we have also stayed in the suites. All rooms are large. The suite has a whirlpool tub which I... More 

Was this review helpful? Yes
Mike R, General Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Thank you for your 5 star review. We value your feedback back here at the Holiday Inn Express & Suites Annapolis. As you mentioned the attractions here in Annapolis are beautiful and right in our backyard are restaurants, a mall and we're a few miles away from the naval base academy . We're looking forward to your return. More 

Raleigh, North Carolina
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The Holiday Inn Express in Annapolis does the best they can with what the facility they have. First, the staff was very friendly and helpful. I could not have been more pleased with their service. As others have commented, the hotel entrance off Riva Road can only be used turning right off of Riva. You can expect some U-turns in... More 

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Baltimore, Maryland
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

I've stayed at the HIE a couple of occasions to attend music shows - and have made reservations for October for more music concerts. In this case, the front desk representative, Mike R. was cordial in making the reservation for me and locating the best deal for those future dates. So, if you call, or reserve in person, hopefully, you... More 

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Boise, Idaho
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel is pretty typical of the Holiday Inn Express facilities. The parking area has a very specific entry accessible only from the eastbound lane of Riva Road. Reservations were straightforward and exactly as requested. The room key cards were highly sensitive to electronic interference and I had to get my keys reprogrammed every time I took them anywhere outside... More 

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Thank you for staying with us here at Holiday Inn Express Annapolis. We value your opinion. I personally want to apologize for the trouble you had with your room key. The matter has been resolved. Thanks again for staying with us. More 

Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

While our room, and especially the bathroom, was on the small side, the friendly, efficient staff took great care of us. Whenever we needed anything such as fresh towels and even a bottle of wine opened, help was right there.

Was this review helpful? Yes
Mike R, General Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Thank you very much for your review. I'm happy you enjoyed your experience here. I'm looking forward to having you and your family stay with us again if your in the area. More 

Columbia, Missouri
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I traveled to Annapolis for a half marathon with a friend and chose to stay at this HI Express. Our race started at the Naval Academy, so it was just about a 8-10 minute drive on the morning of the race. Our check-in was smooth, and the front desk agent was accommodating that we asked to have the bill split... More 

Was this review helpful? Yes
Mike R, General Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Thank you so much for a wonderful review. We are glad to see that we were able to accommodate your needs. Please come back and see us on your next trip to the Naval Academy. More 

New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 10, 2015

I spent two evenings at this property and I can say I was pleasantly surprised to find outstanding service and exceptional staff. The Front Desk staff is comparable to any 4 or 5 star property; the standout is a gentleman named Drew, flawless service, just enough to be helpful not so much as to be intrusive. Also Wendy, who is... More 

Was this review helpful? Yes 2
Daniela B, General Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Thank you so much for taking time to type a review. Please come back and see us. More 

Annapolis, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

This is my firs time in many years coming to Holiday Inn. Holiday Inn Express is superior in service and accomodations. My wife has difficulty getting about. Evelyn, at the front desk was very helpful to us. We appreciate the room, the food, and the environment. Belen, who was in charge of the breakfast was very helpful for my wife... More 

Was this review helpful? Yes 1
Daniela B, General Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Thank you so much for a wonderful review. Glad to know you are your wife enjoyed our property. We look forward to your next trip with us. More 

Washington DC, District of Columbia
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 25, 2015

Stayed here last weekend for a quick get away from DC. The hotel was recently rennovated. The staff was nice. The room was clean. The price was right. The breakfast is horrible. It was good enough. Nothing bad, but nothing particularly great.

Was this review helpful? Yes 1
Daniela B, General Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Joan K Thank you for taking time to type a review for our hotel. We value your feedback. More 

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