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Holiday Inn Express & Suites Annapolis

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2451 Riva Rd, Annapolis, MD 21401
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1 room 1 guest
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Holiday Inn Express & Suites Annapolis
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223 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbia, Maryland
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We've stayed at many IHG hotels. This Express meets standards for an express hotel, but nothing more. The room was clean. Bad ratings for the graveyard??? Really people?!?! Get over it. We personally love the graveyard right outside, especially while watching a Quentin Terentino movie. Front desk staff Al checked us in and recognized our IHG status, was polite, professional... More 

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Hagerstown, Maryland
Level Contributor
119 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location was great, walking distance to unique shops. A band played outdoors within walking distance for the two different times that we took walks on Thurs and Fri. It was a cozy atmosphere, no noise was heard from the room even though we were by a side street. We had problems with the remote for the tv missing but... More 

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Shreveport, Louisiana
1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel is conviently located (walking distance) to shopping and eating establishments. Easy access to Downtown Annapolis and to the USNA stadium. We had a few difficulties but management responded rapidly. Breakfast was good, and the coffee great.

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Fairmont, West Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I am currently staying here for a business trip (4 nights). Room is comfortable - bed is perfect, bathroom is small - glad it's just me. The 1st morning I went down for breakfast: the eggs were runny, bananas were turning brown, oranges over-ripe... but coffee was good. The second day, I went down for breakfast at 9:10 (breakfast is... More 

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Washington, District of Columbia, United States
1 review
2 of 5 stars Reviewed 1 week ago

I booked this place for four nights. I was given a handicap accessible room. No problem except I am not handicapped. The pictures online showed nice rooms with a seating area. My room had a double bed, which was comfortable enough, a very small desk with a straight back chair that looked like an old dining chair. There was the... More 

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Patrick L, Front Office Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Dear Vic S, Thank you for taking the time to offer your feedback. Our number one goal is to provide for every need of our guests efficiently and effectively. In this case we clearly did not succeed in doing so, and for that you have my sincerest apologies. Every one of our rooms should have a refrigerator, and the fact... More 

Chadds Ford, Pennsylvania
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

everything seemed ok until the morning when we noticed bed bug bites on our legs and arms. Will we be going back?-- I dont think so. tv channels not intuitive. near a whole foods an nice dog pet store. parole, maryland.

Was this review helpful? Yes 1
Patrick L, Front Office Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Dear jhu81alum, I am sorry to hear that you may have recently had some kind of recent outbreak, however I am certain that it was not related to any recent stay at our hotel. We have not had any reports of bed bugs, and in the approximately one month time span since your stay, such a circumstance would most certainly... More 

Annapolis, Maryland
1 review
2 of 5 stars Reviewed 2 weeks ago

I started off in a king whirlpool room. It was nice and clean and big. Then I found out the toilet didn't flush. I figured it was still clogged from a previous person but I was told they were having issues with that toilet. I was moved to another king whirlpool, unpacked, the air conditioner didn't work so I called... More 

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Patrick L, Front Office Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Dear MollEweb, Thank you for taking the time to review our hotel and provide your feedback. I recall your stay completely, and nobody is more disappointed than me that in this case we failed to live up to the standards that we set for ourselves. At the same time, I am delighted to hear that Al and Diocelina did such... More 

Williamstown, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is my go-to hotel when I visit the Annapolis/DC Area for business. Clean rooms. Very consistent & great location next to the Town Centre & a few miles from downtown. I am a IHG GOLD member & the staff always treats me like a King.

Was this review helpful? Yes
Patrick L, Front Office Manager at Holiday Inn Express & Suites Annapolis, responded to this review

Dear Ryan R, Thank you for taking the time to review our hotel, and for your continued loyalty. We highly value our IHG Rewards members and I'm very glad to hear that our staff continually recognize how important you are to our success. We look forward to your next visit! More 

Hampton, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

Arrived at the hotel early, check-in was at 3 PM, but Al allowed us to check-in early. His service was impeccable, very polite, friendly with a warm smile & the willingness to accommodate the guest. Wasn't please with the first room but he immediately moved us to another room, so we wouldn't have to view the cemetery. The staff are... More 

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Doylestown, PA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This Annapolis Holiday Inn Express is a first class establishment. The manager, Mike, couldn't have been more gracious, helpful and accommodating to the hotel guests.The rooms are very clean and comfortable and the staff efficient and courteous. The hotel's close proximity to the harbor is an added benefit. We highly recommend this HIE to anyone visiting the Annapolis area! Five... More 

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