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Holiday Inn Express & Suites

2.5 of 5 2451 Riva Rd, Annapolis, MD 21401
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Holiday Inn Express & Suites
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Holiday Inn Express & Suites
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188 reviews from our community

Traveler rating
    78
    65
    29
    8
    8
See reviews for
52
50
13
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I just wanted a place to rest for two nights so I checked in at holiday inn express. It's right at the towne centre so walking distance for food and shopping. It's a bit tricky to find the road to get in although right at highway exit. There's no microwave in the room and bathroom is updated and small much... More 

Was this review helpful? Yes
Jersey Shore
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have rental properties in Annapolis and we always stay at the Holiday Inn. Why? After many others in the area, this is the nicest, cleanest and accommodating place to stay. The front desk staff always make you feel at home and will go out of their way to do for you or get what you want. Need more towels... More 

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Anne R, Thank you very much for the review of your recent stay at the Holiday Inn Express and Suites Annapolis. I would like to thank you for your kind comments and please know that I will forward them to the staff. Our guests are our number one priority and we work hard to make sure that each and... More 

Great Neck, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is located right in the middle of great shopping and a short drive to the historic downtown area. The complimentary breakfast is A+. Good value all the way around. Its shortcomings lie in a side of the hotel overlooks a cemetery, and the front desk staff lacks superior customer service skills. They are polite but unable to address... More 

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Susan R, Thank you very much for your feedback regarding your recent stay at the Holiday Inn Express and Suites, Annapolis. I am pleased to hear that you enjoyed the area and our free breakfast. I am, however, sorry that you were displeased with the view and that the staff fell short of your expectations. I will address the... More 

Salisbury, MD
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our one night stay at this hotel. They also had a nice hot breakfast (sausage,eggs, sausage gravy, as well as the usual bagels, yogurt, etc) from 7-10am. Very nice staff! We had booked a concert close by at Union Jacks which is just a short walk away.

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear WayneinMD, Thank you so much for your review of the Holiday Inn Express and Suites Annapolis. The staff here at the hotel goes to great lengths to make sure that every guest has a memorable experience with us and has nothing but good things to say. I am happy to hear that you enjoyed the selection we offered at... More 

Rochester, New York
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

...& I don't know how they did it. It takes someone spry to navigate in this bathroom...& someone very small. OY. However, the bed was extremely comfortable & the room was nicely accomodating with a microwave & fridge. I reduced my review due to the bathroom. Our room had tiles falling off from the electrical outlet & the toilet paper... More 

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Paulaand Jack, Thank you very much for your stay with us and your review. I am very sorry that your experience was not up to the standards we set for our guests. I have let the engineering staff know about the issues they need to address. I also apologize for your dissatisfaction with the bathroom. I'm glad that you... More 

Mount Joy, Pennsylvania
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I went to the room I was assigned at check in and the was a "Do Not Disturb" sign on the door. The desk clerk checked the room and there was no one there but it hadn't yet been cleaned. I was assigned another room - a minor, but unnecessary, glitch. The clerk did award me with some bonus points... More 

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Rich O, Thank you for your review of your stay at our hotel. We work very hard to make sure that our valued guests have the best experience possible. However sometimes things don't go as planned and we rely on guests to let us know when we've fallen short. I am glad that you enjoy our cinnamon rolls and... More 

Maryland
Contributor
15 reviews 15 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 14, 2014

I was in town for the Across the Bay 10k. We could not afford the ridiculous rate bit was able to use points for our one night stay. Hotel was clean. Room was really small. There is clearly an electrical issue as the lights flickered often. Bathroom recently renovated but poor workmanship. The hotel is in separate sections and you... More 

Was this review helpful? Yes 1
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear RunnerGirl1972, Thank you for taking the time to review your stay at our hotel. We always like to hear the comments our guests have about their stay. I hope that you enjoyed our premier location and free breakfast. I am disappointed to hear that you did not find our rooms to your satisfaction. Please rest assured that we are... More 

East Greenwich, Rhode Island
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed October 26, 2014

This was a comfortable clean hotel with a friendly staff. I would not chose it for a vacation resort but for visiting the city of Annapolis its only 2 miles away on local streets (west Street) no serious am traffic getting into town.

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear James M, Thank you very much for your review of the Holiday Inn Express and Suites Annapolis. I am happy to hear that you enjoyed your stay and that the staff met your expectations. I will forward your comments to the staff and we look forward to your next stay with us. Thank you again. Sincerely, Daniela Beckham General... More 

Latrobe, Pennsylvania
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 14, 2014

Great place to stay for your visit to Annapolis....close to ALL the great attractions, and literally 5 minutes from the downtown area! From the front desk to the maids....all went out of their way to say "Hello" or "Can I help you?"! Very comfortable and clean! Can't wait to go back to Annapolis for more vacation time and stay here!

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Rockshell 15, Thank you very much for taking the time to give us feedback regarding your stay of the Holiday Inn Express and Suites Annapolis. I am pleased to hear that you enjoyed our location and the attractions close by. It is also great to hear that the staff met or exceeded your expectation. Thank you again for your... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2014

Nice hotel walking distance to restaurant and shops but the best part is the staff checking in with jai couldn't be easier and checking out with Myra is just as easy they both go out of there way to make sure everything is perfect the second floor rooms are very nice and quite

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Jbitt24, Thank you for your review of the Holiday Inn Express and Suites Annapolis. It is our goal to provide our guests with great customer service and a memorable stay. I am pleased to hear that Jai and Myra exceeded your expectations. Thank you again for your comments and please visit us on your next trip to historic Annapolis.... More 

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Additional Information about Holiday Inn Express & Suites

Address: 2451 Riva Rd, Annapolis, MD 21401
Phone Number:
Location: United States > Maryland > Annapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Hotel Annapolis
Holiday Inn Express And Suites
Holiday Inn Annapolis
Holiday Inn Express Annapolis
Annapolis Holiday Inn
Hotel Style:
#9 Romantic Hotel in Annapolis
#12 Business Hotel in Annapolis

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