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Holiday Inn Express & Suites

2.5 of 5 2451 Riva Rd, Annapolis, MD 21401
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Holiday Inn Express & Suites
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Holiday Inn Express & Suites
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193 reviews from our community

Traveler rating
    80
    66
    31
    8
    8
See reviews for
52
53
13
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Westbrook, Maine
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars

My wife and I stayed at the Holiday Inn Express in Annapolis on February 21st. Overall we had a fair experience. The check-in was quick and efficient. The room was relatively clean although I did find one hair on the bathroom floor. The fan in the bathroom was extremely loud. During our stay there was some snow, ice, and rain... More 

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Norfolk, Virginia, United States
Contributor
16 reviews 16 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 15, 2015

We usually stay with friends but had to be in a hotel this trip. Booked this last minute online and it was not only the most reasonable with FREE breakfast and FREE internet, it turned out to be a VERY comfortable stay. The staff was very friendly, the room comfortable and quiet (overlooking a cemetery). Good breakfast and lots of... More 

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Amy A, Thank you very much for your feedback regarding your stay at the Holiday Inn Express and Suites Annapolis. We understand how frustrating last minute plans can be and I am happy to hear we made your stay as pleasant as possible under those circumstances. Our hotel is very conveniently located right in the middle of the Annapolis... More 

Galesville, Maryland, United States
1 review
5 of 5 stars Reviewed January 13, 2015

Friendly service from the moment they answered the phone. Outstanding hotel and amenities. Special thank you to Jai, Myra and Belen. Holiday inn should be proud of these employees! Clean rooms with micro and fridge.

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear RobnDar R, First I would like to thank you for taking the time to review your stay at the Holiday Inn Express and Suites Annapolis. Our first priority is always to make sure our guests have a superior experience when staying with us and we must rely on you to let us know how we are doing. I am... More 

Wallkill
Top Contributor
112 reviews 112 reviews
23 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed December 23, 2014

We had stayed at a Holiday Inn Express only once before and had been extremely happy with that one so decided that it would be a brand with consistency. Evidently this is not a fact. I had booked a suite and only received a relatively standard room. I asked and was told that it was their suite. The overall maintenance... More 

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Daniela B, Manager at Holiday Inn Express & Suites, responded to this review

Hello Harold66, Thank you for staying here with us at the Holiday Inn Express and Suites.I would like to first apologize for the inconvenience of not receiving the right room that you had requested. I am happy to see that your stay turned around and became a pleasant one. Sincerly, Guest Service Manager Drew Thurman More 

Narvon Pa
Top Contributor
92 reviews 92 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 21, 2014

12-18-14 Location! Location! Having lived in the Annapolis area some 10 years ago I am very familiar with the area. The access to this hotel must be made from Riva Road in the right lane. Go South on Route 2 and go around Towne Center and turn right on Riva Rd. Traffic in his area is always heavy and provides... More 

Was this review helpful? Yes 1
Daniela B, Manager at Holiday Inn Express & Suites, responded to this review

Hello Bob1789, Thank you for staying here with us at the Holiday Inn Express and Suites. We enjoyed your company and look forward to your return visit. Sincerely Guest Service Manager Drew Thurman More 

Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 19, 2014 via mobile

I just wanted a place to rest for two nights so I checked in at holiday inn express. It's right at the towne centre so walking distance for food and shopping. It's a bit tricky to find the road to get in although right at highway exit. There's no microwave in the room and bathroom is updated and small much... More 

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Daniela B, Manager at Holiday Inn Express & Suites, responded to this review

Hello Lovjoy777 First I would like to thank you for choosing the Holiday Inn Express and Suites for a wonderful place to relax and catch up on needed rest. I would like to apologize for any inconvenience you may have had from your first room. I am glad to see that the problem was taken care of and you received... More 

Jersey Shore
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 15, 2014

We have rental properties in Annapolis and we always stay at the Holiday Inn. Why? After many others in the area, this is the nicest, cleanest and accommodating place to stay. The front desk staff always make you feel at home and will go out of their way to do for you or get what you want. Need more towels... More 

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Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Anne R, Thank you very much for the review of your recent stay at the Holiday Inn Express and Suites Annapolis. I would like to thank you for your kind comments and please know that I will forward them to the staff. Our guests are our number one priority and we work hard to make sure that each and... More 

Great Neck, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 10, 2014

This hotel is located right in the middle of great shopping and a short drive to the historic downtown area. The complimentary breakfast is A+. Good value all the way around. Its shortcomings lie in a side of the hotel overlooks a cemetery, and the front desk staff lacks superior customer service skills. They are polite but unable to address... More 

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Susan R, Thank you very much for your feedback regarding your recent stay at the Holiday Inn Express and Suites, Annapolis. I am pleased to hear that you enjoyed the area and our free breakfast. I am, however, sorry that you were displeased with the view and that the staff fell short of your expectations. I will address the... More 

Salisbury, MD
Contributor
11 reviews 11 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 9, 2014

We enjoyed our one night stay at this hotel. They also had a nice hot breakfast (sausage,eggs, sausage gravy, as well as the usual bagels, yogurt, etc) from 7-10am. Very nice staff! We had booked a concert close by at Union Jacks which is just a short walk away.

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear WayneinMD, Thank you so much for your review of the Holiday Inn Express and Suites Annapolis. The staff here at the hotel goes to great lengths to make sure that every guest has a memorable experience with us and has nothing but good things to say. I am happy to hear that you enjoyed the selection we offered at... More 

Rochester, New York
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 20, 2014

...& I don't know how they did it. It takes someone spry to navigate in this bathroom...& someone very small. OY. However, the bed was extremely comfortable & the room was nicely accomodating with a microwave & fridge. I reduced my review due to the bathroom. Our room had tiles falling off from the electrical outlet & the toilet paper... More 

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Paulaand Jack, Thank you very much for your stay with us and your review. I am very sorry that your experience was not up to the standards we set for our guests. I have let the engineering staff know about the issues they need to address. I also apologize for your dissatisfaction with the bathroom. I'm glad that you... More 

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Additional Information about Holiday Inn Express & Suites

Address: 2451 Riva Rd, Annapolis, MD 21401
Phone Number:
Location: United States > Maryland > Annapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Hotel Annapolis
Holiday Inn Express And Suites
Holiday Inn Annapolis
Holiday Inn Express Annapolis
Annapolis Holiday Inn
Hotel Style:
#11 Business Hotel in Annapolis

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