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All 21 Annapolis hotels

Holiday Inn Express & Suites

2.5 of 5 Hotel   |   2451 Riva Rd, Annapolis, MD 21401
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Ranked #11 of 21 Hotels in Annapolis
A recent review
3 of 5 stars reviewed 3 days ago
PaulaandJack Rochester, New York
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184 reviews from our community

Traveler rating
    76
    64
    28
    8
    8
See reviews for
52
50
12
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rochester, New York
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

...& I don't know how they did it. It takes someone spry to navigate in this bathroom...& someone very small. OY. However, the bed was extremely comfortable & the room was nicely accomodating with a microwave & fridge. I reduced my review due to the bathroom. Our room had tiles falling off from the electrical outlet & the toilet paper... More

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Paulaand Jack, Thank you very much for your stay with us and your review. I am very sorry that your experience was not up to the standards we set for our guests. I have let the engineering staff know about the issues they need to address. I also apologize for your dissatisfaction with the bathroom. I'm glad that you... More

Mount Joy, Pennsylvania
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I went to the room I was assigned at check in and the was a "Do Not Disturb" sign on the door. The desk clerk checked the room and there was no one there but it hadn't yet been cleaned. I was assigned another room - a minor, but unnecessary, glitch. The clerk did award me with some bonus points... More

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Rich O, Thank you for your review of your stay at our hotel. We work very hard to make sure that our valued guests have the best experience possible. However sometimes things don't go as planned and we rely on guests to let us know when we've fallen short. I am glad that you enjoy our cinnamon rolls and... More

Maryland
Contributor
15 reviews 15 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I was in town for the Across the Bay 10k. We could not afford the ridiculous rate bit was able to use points for our one night stay. Hotel was clean. Room was really small. There is clearly an electrical issue as the lights flickered often. Bathroom recently renovated but poor workmanship. The hotel is in separate sections and you... More

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear RunnerGirl1972, Thank you for taking the time to review your stay at our hotel. We always like to hear the comments our guests have about their stay. I hope that you enjoyed our premier location and free breakfast. I am disappointed to hear that you did not find our rooms to your satisfaction. Please rest assured that we are... More

East Greenwich, Rhode Island
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This was a comfortable clean hotel with a friendly staff. I would not chose it for a vacation resort but for visiting the city of Annapolis its only 2 miles away on local streets (west Street) no serious am traffic getting into town.

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear James M, Thank you very much for your review of the Holiday Inn Express and Suites Annapolis. I am happy to hear that you enjoyed your stay and that the staff met your expectations. I will forward your comments to the staff and we look forward to your next stay with us. Thank you again. Sincerely, Daniela Beckham General... More

Latrobe, Pennsylvania
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 14, 2014

Great place to stay for your visit to Annapolis....close to ALL the great attractions, and literally 5 minutes from the downtown area! From the front desk to the maids....all went out of their way to say "Hello" or "Can I help you?"! Very comfortable and clean! Can't wait to go back to Annapolis for more vacation time and stay here!

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Rockshell 15, Thank you very much for taking the time to give us feedback regarding your stay of the Holiday Inn Express and Suites Annapolis. I am pleased to hear that you enjoyed our location and the attractions close by. It is also great to hear that the staff met or exceeded your expectation. Thank you again for your... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2014

Nice hotel walking distance to restaurant and shops but the best part is the staff checking in with jai couldn't be easier and checking out with Myra is just as easy they both go out of there way to make sure everything is perfect the second floor rooms are very nice and quite

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Jbitt24, Thank you for your review of the Holiday Inn Express and Suites Annapolis. It is our goal to provide our guests with great customer service and a memorable stay. I am pleased to hear that Jai and Myra exceeded your expectations. Thank you again for your comments and please visit us on your next trip to historic Annapolis.... More

Carlisle
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 7, 2014

Great location, walking distance to stores and restaurants, recommend 2nd floor suite facing out to the cemetery as it made for a very peaceful and relaxing stay. Jacuzzi tub was nice and you could watch TV from the bathtub. The breakfasts were very good and the staff was very pleasant. The rates are reasonable, much better than down towards city... More

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Jane A, Thank you for taking the time to review your stay at the Holiday Inn Express and Suites Annapolis. I am happy that you enjoyed your stay. It is good to hear that the breakfast, suite and local attractions met with your satisfaction. I will pass on your comments to the staff and we look forward to your... More

Richmond, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 29, 2014

i travel me and guys from work we ask for two king two double first i never got my king and double no micro to warm your food up and i get 4 room per week and then manage say we dont guarnette room to nobody but i sat there in lobby watch people come in and they get there... More

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Ricky R, Thank you for your feedback in reference to your recent stay at our hotel. It is our goal to provide superior customer service to each and every one of our guests. I am very sorry that you did not enjoy your stay. When I spoke to your colleague I told him that we would do our best... More

Auckland Region, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 15, 2014

The staff at the hotel are very helpful, especially Myra, one of the night staff.The hotel is very conveniently located midway between baltimore and washington. Great restaurants nearby and mall too. The rooms are clean and quiet, we ended up staying extra nights as the atmosphere and courtesy were amazing, also the breakfasts were great. many thanks

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear ingrid c, Thank you for your review of the Holiday Inn Express and Suites Annapolis. Our staff strives for consistent superior customer service and we rely on our guests to let us know if we are meeting and exceeding that goal. I am pleased to hear that you were happy with your stay and will forward your comments to... More

Carmel, Maine
1 review
5 of 5 stars Reviewed September 12, 2014

The rooms and hotel are very clean. The breakfast is excellent. The staff are incredible with special thanks to Myra and Andrew for their pleasantness and week long helpfulness. The location is close to the freeway. Check out was very easy.

Was this review helpful? Yes
Daniela B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Darrell W, Thank you for your comments of your stay at the Holiday Inn Express and Suites Annapolis. I am pleased to hear that you were satisfied with your stay and will forward your comments to the staff. Thank you again for your comments and we look forward to your next stay with us here in Historic Annapolis. Sincerely,... More

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Additional Information about Holiday Inn Express & Suites

Address: 2451 Riva Rd, Annapolis, MD 21401
Phone Number:
Location: United States > Maryland > Annapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Hotel Annapolis
Holiday Inn Express And Suites
Holiday Inn Annapolis
Holiday Inn Express Annapolis
Annapolis Holiday Inn

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