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All 22 Annapolis hotels

Hilton Garden Inn Annapolis

3.0 of 5 Hotel   |   305 Harry S. Truman Parkway, Annapolis, MD 21401
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Hilton Garden Inn Annapolis
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77%
Ranked #10 of 22 Hotels in Annapolis
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Raymond P Levis, Canada
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326 reviews from our community

Traveler rating
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    19
    13
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118
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Levis, Canada
Top Contributor
50 reviews 50 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and me are Hilton's customers and we went quite often in their Garden Inn. This one do not deserve the brand name. Front desk staff are wonderful for sure but it stops there. This hotel began its operations in 2007; it is time for renovation and/or clean-up job. In our room, the rug was due for cleaning but... More

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Pittsboro, North Carolina
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our 2nd stay at this hotel and as always the Hilton Garden Inn brand delivers with excellent accommodations and friendly, professional staff. The lobby, halls and room were very clean and comfortable. It's easy access off the main highway. Our room was quiet and comfortable. We enjoyed our one night stay very much and would certainly stay here... More

Review collected in partnership with Hilton Garden Inn

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1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed on night here. We had hoped to check in a little early but the rooms were not ready. We went and visited some relatives and they called us when the room was ready. The hotel was clean and had lots of little extras like water, fruit and coffee in the lobby along with k cup coffee makers in... More

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Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear Becky K- Thank you so much for sharing about your interaction during your stay with us! We take great pride in ensuring that all of our guests are well taken care of during there stay. As others have said, its the little things that count such as our garden table in the lobby that provides complimenary fruit and fresh... More

Hampton, Virginia
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel staff were excellent to deal with. They were pleasant and thoughtful and courteous. They did their best to accommodate us. However, the hotel itself was not up to the standard we have grown to expect from the Hilton Honors Group. IT was clean, and generally in good repair, but it has dark lighting in the hallways and room,... More

Review collected in partnership with Hilton Garden Inn

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Virginia Beach, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel was clean quiet and the staff was nice. Had trouble accessing their wifi and their staff could not help. The location was excellent and the room quiet and very clean. It was a great place to pull into after a long day on the road. Restaurant and bar looked inviting but I did not use them.

Review collected in partnership with Hilton Garden Inn

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Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear JohnQ- Thank you very much for your kind words about our hotel. Im glad to hear that you enjoyed your stay with us. I do apologize that the wifi connection was not working properly. We are thrilled to hear that your enjoyed your room and the area attractions. We look forward to hosting your future stays and hope you... More

Fairfield, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I enjoyed our stay at Hilton Garden Inn. The room was clean and fairly spacious. The service was excellent and the breakfast was quite good. My wife used the workout room and found it quite good. We did get complimentary Internet service which was easy to log on to.

Review collected in partnership with Hilton Garden Inn

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Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear Robert S- Thank you for sharing your thoughts about your stay! We are very happy to hear that you and your wife enjoyed your stay with us and that we were able to meet your expectations with our full cooked to order breakfast and other complimentary amenities. We hope you have a safe and happy Memorial Day weekend, and... More

Millersburg, Pennsylvania
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Really nice and clean hotel located on Riva road. Close to everything. The rooms are clean, quiet and staff very nice. Small outdoor pool and hot tub. Great value for price paid. $107 in late summer. They even offered late check out. Need no frills? This is your hotel .

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Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear momheis- Thank you very much for letting us know how your stay was recently! We are in a very nice area and conveniently located near various local attractions and minutes from the downtown area. Our outdoor pool and hot tub are very popular with the summer travelers. Thank you again for the great review and our team looks forward... More

Flemington, New Jersey
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Last minute reservation for a one night stay with my daughter. Arrived 8pm to a very cheerful desk clerk who checked us in. Room on the fourth floor was very clean and quiet. The bed was comfortable and the bedcoverings were fresh and updated, however the bed was featured as an adjustable bed and both sides did not work. Shower... More

Was this review helpful? Yes 1
Tim G, General Manager at Hilton Garden Inn Annapolis, responded to this review

Thank you very much for your review. I am so happy to hear you enjoyed your stay with us, espcially after such a long trip. I am sorry to hear the bed did not function correctly. In regards to the trip into downtown, we have a very convenient non-highway route. Next time you come see us, please enquire and we... More

SC
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here 2 years ago and had a wonderful stay. This time not so much. The room had a dirty carpet, the hassock for the chair as well as carpet was stained. The room had a stale odor. Dirty boot prints on the bathroom floor and scuff marks on the inside of the bathroom door. The pillows were well used... More

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Tim G, General Manager at Hilton Garden Inn Annapolis, responded to this review

Thank you very much for your review. I am so very sorry to hear about your experience with us. We strive for the highest level of cleanliness which has earned us the Tripadvisor Service award the past three years running, but we obviously did not meet these expectations during your stay. Please contact me directly at the hotel as I... More

Reading, Pennsylvania
Top Contributor
51 reviews 51 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 15, 2014 via mobile

Wow, we were impressed. Great full hot breakfast with fantastic service. The staff went out of their way to make us feel welcome. The one girl, Lexi, was super. I want to hire her myself. She would make a great addition to my company. Too bad she actually lives in Scottsdale Az.

Was this review helpful? Yes
Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear Financial Advisor- Thank you for such a great review! We are thrilled to hear that your stay was more than you expected. Our full cooked to order breakfast is very popular among our guests and our team are trained extensively to ensure that all guest enjoy there stay and leave with a smile and happy memory. Lexi was with... More

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Additional Information about Hilton Garden Inn Annapolis

Address: 305 Harry S. Truman Parkway, Annapolis, MD 21401
Phone Number:
Location: United States > Maryland > Annapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Annapolis 3*
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Also Known As:
Hilton Garden Inn Annapolis Hotel Annapolis
Annapolis Hilton Garden Inn
Hilton Annapolis

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