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Hilton Garden Inn Annapolis

3.0 of 5 305 Harry S. Truman Parkway, Annapolis, MD 21401
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Certificate of Excellence 2014
Hilton Garden Inn Annapolis
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Hilton Garden Inn Annapolis
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353 reviews from our community

Traveler rating
    166
    108
    47
    19
    13
See reviews for
126
104
17
76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tampa, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The most friendly staff I've ever encountered on a trip. Housekeeping and the restaurant staff were friendly and kept me laughing! I loved it and definitely recommend this hotel to anyone who doesn't want to feel like just a hotel guest. I felt like I'd been friends with them my whole life. Great job guys!

Review collected in partnership with Hilton Garden Inn

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Rochester,NY
Top Contributor
76 reviews 76 reviews
17 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

Very friendly Staff at Check-in. This hotel is conveniently located to shopping and restaurants. The rooms are clean and comfortable. The breakfast is good. (There was a mix up the first morning with a couple people in my group not getting their food that they ordered after waiting 20 minutes... tickets were lost. Second morning, breakfast was delicious for everyone)

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1 review
5 of 5 stars Reviewed 1 week ago

This hotel had a great room, great location, great price, comfortable bed and add in the free breakfast- who could ask for anything more! I would highly recommend this hotel to all of my family and friends.

Review collected in partnership with Hilton Garden Inn

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Virginia Beach, Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at HGI for two nights on a trip to the Military Bowl. We were lucky and met Shaun at the desk when we arrived. The room and breakfast were what we have come to expect, Shaun made the difference. He gave us great directions, recommendations for restaurants (The Chart House: GO!) suggested the best place to see the... More 

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Upper Marlboro, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Would definitely stay again, very pleased with my staff hotel staff was great!! I enjoyed my stay and I would recommend this hotel to my friends and relatives. I would stay longer than one night so that I could take advantage of breakfast.

Review collected in partnership with Hilton Garden Inn

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Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear Eric W- Thank you so very much for your kind words, and letting others know of your experience with us. It gives us great pleasure knowing that we have satisfied and exceeded your expectations and greatly look forward to having you stay with us again. More 

montreal, QC
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is my third overnight stay at this Hilton Garden Inn on a driving trip to North Carolina, and the general level of the hotel is consistent. It is "good" overall with nothing that would prevent me staying there again. • Room: good size, clean and adequately furnished. The decor is rather drab, but not shabby or worn. Bed is... More 

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Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear gimpel- Thank you very kindly for your review and letting the world know how your experience was with us. We appreciate you letting us know your thoughts and concerns and I have passed them along to our Management team for review. Our staff do a wonderful job at making sure that each guest who walks through our doors get... More 

Salem, Virginia
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was in Annapolis for the Military Bowl Football game,and chose the Hilton Garden Inn.The hotel was close to the football stadium,several of our teams fans stayed there.Service at the desk was quick and courteous,check in smooth.The room was a king bed with microwave and smll fridge.As usual at HGI,the room was clean,up to date, comfortable,and very nice overall.It's hard to... More 

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Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear Rip D- Thank you very much for sharing your experience with us and the world. We do our best to make sure all of our guests feel at home while they are away from there own. I'm happy to hear that our amenities suited your satisfaction and that we were in a close proximity for the Military Bowl fans.... More 

Tracys landing, United States
1 review
4 of 5 stars Reviewed December 24, 2014

I came to the hotel in the middle of the night after I was asked to leave my marital home. I was a mess. The staff patiently checked me in and saw to it that it was a very easy experience. I didn't know if I was coming or going. The staff patiently listened to me and encouraged me and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear William L- Thank you for your kind words about your stay with us! I am glad to hear that our staff was able to accommodate you and make for a comfortable stay and that our amenities were to your satisfaction. I will definitely make sure they know that there hard work is appreciated and noticed. More 

Annapolis, United States
1 review
5 of 5 stars Reviewed December 22, 2014

I have stayed at this hotel several times in the past year.Customer service is really incredible,everyone extremely friendly and helpful, rooms very clean and comfortable.Room service and breakfast wonderful, location is great for my needs,easy access to interstate and proximity to pharmacy and gas station.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear Jane P- Thank you so much for your kind words and letting the world know about your experience with us. We do everything possible to ensure a one of a kind experience for all of our guests. We are definitely in a convenient location to many local attractions and shopping experiences. We look forward to having you stay with... More 

2 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 6, 2014

Had a very nice Thanksgiving stay experience. Hotel is modern, comfortable, clean, and quiet. Friendly staff, especially the restaurant. Only one suggestion: need to have extra "normal" blankets available. Staff tried to find some, but did not have any.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear 724charlesa- We are glad to hear that you had a great experience with us while traveling during the Thanksgiving holiday. I will make sure that our staff knows what a great job they are doing in providing excellent customer service to all of our guests. I apologize that we were unable to accommodate your request for the additional blanket.... More 

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Additional Information about Hilton Garden Inn Annapolis

Address: 305 Harry S. Truman Parkway, Annapolis, MD 21401
Phone Number:
Location: United States > Maryland > Annapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Annapolis 3*
Number of rooms: 126
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Also Known As:
Hilton Garden Inn Annapolis Hotel Annapolis
Annapolis Hilton Garden Inn
Hilton Annapolis
Hotel Style:
#1 Best Value Hotel in Annapolis
#5 Romantic Hotel in Annapolis
#7 Business Hotel in Annapolis
#9 Family Hotel in Annapolis

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