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Hilton Garden Inn Annapolis

Certificate of Excellence
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305 Harry S. Truman Parkway, Annapolis, MD 21401
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Hilton Garden Inn Annapolis
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Hilton Garden Inn Annapolis
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378 reviews from our community

Traveler rating
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    51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norfolk, Virginia
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived at 2:20pm on Friday for a two-night stay. Desk clerk frowned and said check-in not until 3pm. OK, that was the published time. However, not checked in until 3:30pm, with no explanation or apology from the desk. Second floor room was nice, quiet, and well-equipped. Had breakfast on Saturday morning. Found the usual spread seen in most hotels, including... More 

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waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Guest, I greatly appreciate the feedback provided regarding your recent stay and sincerely apologize for the slight delay upon arrival to check in to your room. I will be sure to follow up with our Housekeeping team regarding your concern. I am very excited to announce that in the very near future Hilton Honors guests will be able to enjoy... More 

San Diego
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Front desk person when we checked in was not well informed (did not know where to get more shampoo for us), but the overall experience was still very pleasant. Beds were comfortable & soft but not lumpy, room was clean. The lady working the breakfast counter went out of her way to please. I asked for an egg white omelette... More 

Review collected in partnership with Hilton Garden Inn

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waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

San Diego, Thank you for the wonderful compliments regarding our beds, room cleanliness and staff service overall. It’s our pleasure to provide guests with an exceptional stay. More 

Greensboro, North Carolina
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family of 10 stayed at this property 3 nights. The service was beyond exceptional. Every staff person, without exception, was accommodating and aimed to ensure that our experience would be the best. They assured us that it was "our pleasure." The location was perfect for our forays into Washington, DC. Daily availability of citrus infused water was a nice... More 

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waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Mmanigo, WOW! Thank you for the 5 Star rating and fantastic feedback. We greatly appreciate your kind words and look forward to your return. Safe Travels, More 

Jersey City, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel a couple of days with my family, it was conveniently located, easy access to downtown Annapolis. Rooms were big, and quiet. Clean and comfortable hotel. We even used the laundry room as soon as we arrived, it was very convenient to have right there. Staff was very nice and helpful. I am a loyal Hilton Honor... More 

Review collected in partnership with Hilton Garden Inn

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waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Benedetta, We are glad you had an enjoyable stay in Annapolis. The next time your travels bring you to our area please allow us to provide the same if not better service received this trip. Safe Travels, More 

Knoxville, Tennessee
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we had to park very far away from the entrance, which was pretty annoying. the bed was pretty comfortable. the room was nice and clean, but not incredibly spacious. we'd stayed at another hilton garden in before, and we liked it better. the hotel was located walking distance from a CVS, so that was cool, and also not to far... More 

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waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Greenoxide, Thank you for your feedback regarding the recent stay. Although we have a large parking lot to accommodate our guests we have two side entrances in addition to our lobby entrance for our guests to use at their convenience. Being a brief ride to Downtown Annapolis there are several options for local restaurants, shops and the USNA. We look... More 

Annapolis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at several hotels and am a loyal Hilton traveler. This was the best Hilton Garden Inn and probably one of the best Hilton hotels I have stayed at because the hotel staff (everyone of them) was the most friendly, caring group I have ever had the pleasure of meeting. I would definitely stay at this hotel again!

Review collected in partnership with Hilton Garden Inn

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waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Pam, Thank you for the 5 Star review regarding your recent stay. It’s truly rewarding to know our guests have a positive experience with our cleanliness, associates and overall hotel. Safe Travels, More 

Columbia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff at the Hilton Garden Inn went above and beyond to make our stay special. Their assistance in blocking off rooms and answering questions removed a great deal of stress and anxiety as we prepared for our daughter's wedding. The entire staff was friendly, helpful, and professional. I would definitely recommend the hotel to anyone staying in the Annapolis... More 

Review collected in partnership with Hilton Garden Inn

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waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Congratulations! We are so glad to have had the opportunity to celebrate and host your wedding party. It's always rewarding to know when our guests have a wonderful and memorable experience. On behalf of the entire Hilton Garden Inn, Annapolis team we wish you a wonderful future. Waitman V. More 

Fredericksburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Location, location, location...hotel staff was attentive, rooms were clean and breakfast was served quickly and with good quality overall. Despite the Bucknell baseball team plus parents on site, hotel showers could cope with the increased demand in the AM as well as able to hand the influx of everyone eating at the same time. Hotel itself was decked out in... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Daniel M, Thank you for your kind works regarding our staff, clean rooms, great breakfast and good quality overall. We're very proud to provide our guests with exceptional service and even more proud to accommodate our armed services travelers. Waitman V. More 

Dover, Delaware
Top Contributor
108 reviews 108 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

In town for a volleyball tournament recently. In expensive and not too far from waterfront congestion. Comfortable seating in the lobby with a fire in the fireplace to warm you up. They even have a small bar in the lobby too. We stayed in a room w 2 queen beds that were so comfortable. Best sleep I've in a hotel... More 

Was this review helpful? Yes
waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

DE Auditor, WOW! Thank you for the wonderful feedback regarding your recent stay. I look forward to reviewing this at our next team rally. Kind regards, and safe travels. Waitman V. More 

Contributor
20 reviews 20 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago

It's been a few years since I stayed at a Hilton chain hotel. They are not the same. Being this is a garden inn, this is another hotel that has no frills, no indoor pool, no shuttle, no free breakfast. Nevertheless, staff are friendly, dressed professionally. Carpet could use a good shampoo. Not near attractions, but close to restaurants.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

LoveJoy, We greatly appreciate your positive feedback regarding our team. We are very excited that our outdoor pool opens May 31 until Labor Day weekend. Our culinary team provides guests with a full service breakfast, a cooked to order kitchen and several healthy choice options. The convenience of our location provides guests a short 4.5 mile trip to historic downtown... More 

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