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Hilton Garden Inn Annapolis

3.0 of 5 305 Harry S. Truman Parkway, Annapolis, MD 21401
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Certificate of Excellence 2014
Hilton Garden Inn Annapolis
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Hilton Garden Inn Annapolis
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346 reviews from our community

Traveler rating
    162
    106
    46
    19
    13
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124
101
17
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Tracys landing, United States
1 review
4 of 5 stars Reviewed yesterday NEW

I came to the hotel in the middle of the night after I was asked to leave my marital home. I was a mess. The staff patiently checked me in and saw to it that it was a very easy experience. I didn't know if I was coming or going. The staff patiently listened to me and encouraged me and... More 

Review collected in partnership with Hilton Garden Inn

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Annapolis, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at this hotel several times in the past year.Customer service is really incredible,everyone extremely friendly and helpful, rooms very clean and comfortable.Room service and breakfast wonderful, location is great for my needs,easy access to interstate and proximity to pharmacy and gas station.

Review collected in partnership with Hilton Garden Inn

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Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear Jane P- Thank you so much for your kind words and letting the world know about your experience with us. We do everything possible to ensure a one of a kind experience for all of our guests. We are definitely in a convenient location to many local attractions and shopping experiences. We look forward to having you stay with... More 

2 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a very nice Thanksgiving stay experience. Hotel is modern, comfortable, clean, and quiet. Friendly staff, especially the restaurant. Only one suggestion: need to have extra "normal" blankets available. Staff tried to find some, but did not have any.

Review collected in partnership with Hilton Garden Inn

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Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear 724charlesa- We are glad to hear that you had a great experience with us while traveling during the Thanksgiving holiday. I will make sure that our staff knows what a great job they are doing in providing excellent customer service to all of our guests. I apologize that we were unable to accommodate your request for the additional blanket.... More 

Asbury, New Jersey
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Happy to see you and chat, the staff at HGI was very accomadating. Great value location for the 25 mile run up to Baltimore or a 40 minute drive to DC. Breakfast was made to order, huge and always had bacon. Best part was when our family was on the way out to have diner, I causually mentioned to the... More 

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Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear ac6630Trip- Were are truly glad to hear that you had a great time during your experience with us and thank you very much for your kind words. We are in a great central location to most area attractions. Our breakfast staff and meals are a great asset for enjoying a sit down, relax and enjoy family meal, or even... More 

Senior Contributor
31 reviews 31 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff was pleasant, and location convenient to Academy. I often choose HGI's for convenience of restaurant /bar when I travel. This location is a bit "off" in that area. It's almost as if the addition of the restaurant/bar was an afterthought following construction. It just didn't fit and was noticeably uncomfortable. I know it's not a big deal, but... More 

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Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear Mhargo- Thank you for your words and letting us and the world know about your experience. We are very happy that our staff were able to meet and exceed your service expectations. I apologize that your restaurant experience was below standards. We will be undergoing a renovation in the coming year and the restaurant will be involved in that... More 

Bethlehem, Pennsylvania
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 16, 2014

This was my 2nd visit to Annapolis for business and 1st time at this hotel. I will be back at this hotel on my future visits. Very pleasant accommodations and location. Front desk was quick and efficient. Room was comfortable.

Was this review helpful? Yes
Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear Rod M- Thank you very much for taking the time to let us and the world know how your stay with us was. We are glad to hear that our accommodations were to your expectations and that our front desk team made your check in process quick and easy. We look forward to seeing you on your future travels... More 

East Lansing, Michigan
Contributor
19 reviews 19 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 13, 2014

Was help moving family - went here to stay 1 night, to relax and use pool/hot tub. However, the pool and hot tub are closed, The hotel website does mention the closer - but when you book through Tripadvisor/Orbitz - no where does it tells you they are closed!!! Hotel staff was understanding and refunded my money no problems. More... More 

Was this review helpful? Yes
Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear FRMathiasen- Thank you for your comments! Yes, our outdoor pool and hot tub do close on Labor Day weekend and re-open on Memorial Day weekend each year. I apologize that it was closed during your stay with us, but I hope that the rest of the amenities and accommodations we offer were to your expectations. You are absolutely correct... More 

Top Contributor
115 reviews 115 reviews
21 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 10, 2014

I recently stayed here on business. The hotel was nicely designed and decorated. Overall the hotel was clean. My room was very large, the bed was comfortable and the bathroom was roomy big enough . The staff were very nice and helpful. The hotel is well located and easy to get to off of Highway 50. The breakfast was adequate... More 

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Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear Dale H- Thank you very much for your kind words about your experience with us! We are pleased to hear that our accommodations met your expectations and that our location was within close distance for your dining needs and you were able to get off the road and back on in an easy fashion. We look forward to seeing... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 4, 2014

We have stayed in Annapolis many times at different hotels. This one, by far, has been the BEST experience of them all. Room was CLEAN and well appointed, but it was the staff who made it a great stay. Neil, the day manager and all the staff made us feel like family! The breakfast was super too!!! I will highly... More 

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Shaun F, Front Office Manager at Hilton Garden Inn Annapolis, responded to this review

Dear Connie T- Thank you very much for sharing your experience on Trip Advisor! We are thrilled to hear that we met and exceeded your expectations and that our team made you feel at home. We do our best to ensure all of our guests feel like they are at home when they stay with us. Neil is a great... More 

Colver, United States
2 reviews
4 of 5 stars Reviewed November 3, 2014

This hotel is nicely placed - there are many restaurants and shopping options nearby. It is also very convenient for access to the major highways. Hotel staff is very friendly. I have stayed at this location multiple times and will probably continue to stay when I am in this area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
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Additional Information about Hilton Garden Inn Annapolis

Address: 305 Harry S. Truman Parkway, Annapolis, MD 21401
Phone Number:
Location: United States > Maryland > Annapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Annapolis 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hilton Garden Inn Annapolis Hotel Annapolis
Annapolis Hilton Garden Inn
Hilton Annapolis
Hotel Style:
#4 Romantic Hotel in Annapolis
#5 Business Hotel in Annapolis
#10 Family Hotel in Annapolis

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