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Westin Annapolis

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100 Westgate Circle, Annapolis, MD 21401
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Westin Annapolis
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601 Reviews from our TripAdvisor Community

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Traveler rating
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    230
    67
    36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (601)
  • Mar-May only
    (132)
  • Jun-Aug only
    (205)
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    (161)
  • Dec-Feb only
    (103)
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There are newer reviews for Westin Annapolis
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New York
Level Contributor
71 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed May 8, 2010

We found this hotel to be what you would expect from a 4 star hotel. Our room was very clean and comfortable, with no issues to report. The limited service we required (check-in) was fine. The valet was very helpful too. Some considerations when deciding on this hotel might be: Parking - $23 for valet, or $1.25 per hour self... More 

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New York City
1 review
3 of 5 stars Reviewed March 30, 2010

Although familiar with Annapolis from years ago, we were not familiar with the Westin Annapolis. As a platinum SPG member, we were looking forward to trying it while we were in town. The room we stayed in was small--probably the smallest Westin room I've ever stayed in and it had no view. According to the floor plan, it did seem... More 

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Annapolis_9, Manager at Westin Annapolis, responded to this review

Thank you to our guest from New York City for your comments regarding your visit to the Westin Annapolis! As a platinum member of our Starwood Preferred Guest program, we greatly appreciate your comments. We do apologize for not having an upgrade available for your visit. Needless to say, Annapolis is a very popular destination for travelers and we may... More 

Maryland
1 review
5 of 5 stars Reviewed February 21, 2010

The entire stay was perfect: rooms, service, food, meeting facilities. Everyone on the staff treated me as though it was a privilege to have me in the hotel.

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Annapolis_9, Manager at Westin Annapolis, responded to this review

Thank you to our guest from Maryland! We are delighted to hear that your stay was enjoyable and assure you that we do indeed consider it a privilege to have been selected as your “home away from home” while doing business in Annapolis! We recognize that you have a choice in your hotel accommodations and we greatly appreciate you allowing... More 

Redding, Connecticut
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 15, 2010

I am so impressed with the staff at this hotel! Everyone is so friendly! Most importantly, they are also efficient, anticipates your needs, do the extra mile for their guests, pay attention to their guests needs, super-professional, I could on and on. I've been staying here regularly for 8 months now and they've been consistenly like this. I feel like... More 

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Annapolis_9, Management at Westin Annapolis, responded to this review

Thank you to our guest from New York City! As we look to provide the level of service and facilities you would expect from Westin, we are thrilled to read your comments and will look to share with our entire team. I know that everyone will appreciate and value your response. We want all of our guests to feel welcomed... More 

Annapolis, MD
1 review
5 of 5 stars Reviewed February 12, 2010

Excellent, friendly staff who anticipate needs; restaurant great. Business Center readily accessible and well equipped with assistance if needed. Fitness Center well equipped for business travellers. Rooms spacious and comfortable with internet. Bathrooms with good ammenities and lighting.

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Annapolis_9, Management at Westin Annapolis, responded to this review

Thank you to our guest from the Annapolis area! We appreciate receiving feedback from your recent visit and value the time you took to share. We will look forward to sharing with all of our team members as I know that everyone will appreciate your comments. Please do not hesitate to reach out to us if we can be of... More 

Washington DC, District of Columbia
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed December 22, 2009

Chose the Westin for proximity to USNA, and got a good rate from Hotwire. The layout of the hotel and the parking garage underneath is confusing. (Not true that you are FORCED to use Valet. There is a self-park garage located onsite, which is a city-owned garage, not owned by Westin, so parking caps at $10.) The checkin desk is... More 

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Alexandria, Virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 17, 2009

I had another wonderful trip to Annapolis last weekend. The Westin is a very nice property but is going downhill fast!! The quality control manager needs to either be fired or properly trained on what a 4 star hotel should maintain to please its guests. Smaller items such as burned out light bulbs in the room, an empty and unplugged... More 

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Annapolis_9, Management at Westin Annapolis, responded to this review

We appreciate and value the feedback and observations of all of our guests. As we strive to provide the best in service and facilities we take all comments very seriously and look to address any challenges or inconveniences as needed. The comments regarding the quality control and fire alarm have been shared with our team at the hotel and addressed.... More 

Washington DC
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed December 13, 2009

We stayed here to hang out in downtown Annapolis, and the location was good for that purpose. It was a nice hotel overall. There was a shuttle going to downtown which sounded nice although we didn't actually use it- the walk was not too far. The gym was very good (there were about 5 treadmills, one elliptical, two bikes and... More 

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Virginia
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed December 9, 2009

The hotel is nice, clean, centrally located, and has a friendly staff. The only negatives are the $23 a day valet parking and lack of a hotel gift shop. Expensive parking is what I have come to expect from staying at other Westin properties. I booked the deal as a last minute special on the spg site and paid $125/night... More 

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Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 7, 2009

Do not ever host an event at this place, they overbooked our guests and had to shuffle many into other hotels. The food was great however the service was absolutely horrid. The bartenders were extremely rude, refusing to take out of state drivers license resulting in many of the guests not being served. On top of not taking the out... More 

Was this review helpful? Yes 1
Annapolis_9, Management at Westin Annapolis, responded to this review

We appreciate receiving feedback from our guest from Connecticut. Our goal is to provide exceptional service throughout the operations of the Westin Annapolis and most certainly in our private banquet and catering venues. There can never be a reason for rude or slow service. This is not the level of experience we strive for and certainly have addressed with our... More 

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