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Westin Annapolis

4.0 of 5 100 Westgate Circle, Annapolis, MD 21401
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Westin Annapolis
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Westin Annapolis
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537 reviews from our community

Traveler rating
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    58
    31
    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in the area looking at houses for an upcoming move back to the region. And to say the least, the hotel makes you feel like your staying some place much more expensive. The hotel staff was very friendly, and willing to do whatever it took to fix things. I did however have some problems with the room, which... More 

Was this review helpful? Yes
James P, General Manager at Westin Annapolis, responded to this review

Dear ccmizer6: Good evening. Thank you for taking your valubale time to respond to your stay at the Westin Annapolis thru Trip Advisor. On behalf of the entire staff, thank you for your candid review. You make several great points that I will review with our service operational team this week. Thank you as well for your business. Have a... More 

New York City, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at the Westin Annapolis probably at least 2 or 3 times every year since they first opened. My most recent stay was just last week, and I'm pleased to say that over the years neither the quality nor the service have lagged here. A great, consistent hotel. The pool and workout facility I think are particularly nice... More 

Was this review helpful? Yes
James P, General Manager at Westin Annapolis, responded to this review

Dear AmyY: Good afternoon. Thank you for taking your time to write a review for our hotel on Trip Advisor. Thank you for your nice comments as well as your business. I will certainly review your recap of our hotel and Annapolis with our service teammates. I hope you have a wonderful holiday season and a great start to 2015.... More 

Philadelphia, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms were nice and beds very comfortable. The hotel is located on the outskirts of town (long walk) but they have a shuttle service which works well. Good breakfasts and friendly staff. Overall a nice hotel.

Was this review helpful? Yes 1
James P, General Manager at Westin Annapolis, responded to this review

Dear Joe G: Good afternoon. Thank you for taking your time to respond to your visit to Annapolis. On behalf of the entire staff, we appreciate your business as well as your candid comments. I am happy your had a nice trip to Annapolis. Thank you once again for your business and I hope you have a wonderful upcoming holiday... More 

Santiago, Chile
Top Contributor
109 reviews 109 reviews
105 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: • Nice in-room touches from full length mirror to variable light settings • Lighted bathroom mirror, rain shower • In-room temperature control that works, quiet system Cons: • Doors slam, and the sound reverberates • Furniture starting to age • Uninspiring décor The Westin Annapolis is a case study in how attention to detail can deliver a top-notch experience.... More 

Was this review helpful? Yes
James P, General Manager at Westin Annapolis, responded to this review

Dear sc144: Good afternoon. Thank you for the comprehensive and detailed review after your stay at the Westin Annapolis. On behalf of the entire staff, we appreciate the many commeents you mentioned regarding our hotel, staff, amenities, and physical state. Please accept my apology for your inconveniences with the noise of the guest room doors. I will certainly review this... More 

San Antonio, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There are many things that go into making a hotel experience excellent, and I'm always careful to note the details so when excellent service is offered it's well appreciated. Excellent customer service and cleanliness top the list. The hotel is a nice blend of modern and traditional style. The parking appears to be mostly valet, but there is a public... More 

Was this review helpful? Yes
James P, General Manager at Westin Annapolis, responded to this review

Dear GotBC09: Good afternoon. Thank you for taking your time to write a Trip Advisor summary and review. On behalf of the entire staff, thank you for your comments as well as your business. I am happy that you had a chance to enjoy Annapolis. Have a wonderful and Happy Thanksgiving. Enjoy the upcoming holiday season. Sincerely, Jim Piccoli GM More 

NYC
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've reviewed this hotel already, but since my last review I've had the opportunity to stay at other Westins and just have to take the time to say that the Westin Annapolis has no peer. The staff here is bar none. From the cleaning staff to the individuals who work the cafe to the front desk staff, there is always... More 

Was this review helpful? Yes
James P, General Manager at Westin Annapolis, responded to this review

Dear Babettetravels: Good afternoon. Thank you for taking time to send a review of our hotel thru Trip Advisor. On behalf of the entire staff, we appreciate your business as well as your nice comments. Thank you for being so kind. We are glad you enjoy your time in Annapolis. Have a wonderful upcoming Thanksgiving holiday. Sincerely, Jim Piccoli GM More 

USA
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Two night stay, housekeeping never cleaned room, had to call for fresh towels, restaurant was not open for dinner, wife stepped on a piece of glass in the carpet. Ugh. Not what we expected from a Westin.

Was this review helpful? Yes
James P, General Manager at Westin Annapolis, responded to this review

Dear Trrrrvaler: Good evening. Thank you for taking your time to respond to the Westin Annapolis with this Trip Advisor review. On behalf of the entire staff, please accept my sincere apology for the housekeeping services. I am disappointed that we obviously did not meet or exceed your expectations. Please feel free to contact me at jpiccoli@westinannapolis.com. Sincerely, Jim Piccoli... More 

Waldorf, Maryland, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2014

Great overnight getaway, very charming and enchanting. We found the Azure met the three "C" of Comfortable, Casual and Cozy. Well deserved getaway from the hustle of week day life. I would highly recommend this Hotel.

Was this review helpful? Yes
James P, General Manager at Westin Annapolis, responded to this review

Dear Visitor Waldorf: Good afternoon. Thank you for taking the time to respond on Trip Advisor after your stay at the Westin Annapolis. On behalf of the entire team ( and especially Azure) thank you for your nice comments. We are happy that you enjoyed Annapolis as well as our hotel. Have a wonderful upcoming holiday season. Sincerely, Jim Piccoli... More 

Newport, Rhode Island
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed November 4, 2014

The Westin provided all I look for in a nice upscale hotel; an updated decor, a pleasant and relaxing atmosphere, a helpful staff, and a comfortable clean room so I get a good nights sleep. Will stay there again.

Was this review helpful? Yes
James P, General Manager at Westin Annapolis, responded to this review

Dear Lunea96: Good afternoon. Thank you for taking the time to respond to Trip Advisor after your recent stay. Thank you for your nice comments about our hotel and the city of Annapolis. In addition, we appreciate your business. Have a great week and a wonderful upcoming holiday season. Sincerely, Jim Piccoli GM More 

London
Top Contributor
84 reviews 84 reviews
59 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed November 4, 2014

I travel to Annapolis at least 3 times a year and I only stayed at the Westin once for a couple of nights. This time I stayed for a full week (7 nights). It's a business hotel, no character, functional and cold. The rooms are ok, nothing special, the daily room cleaning is poor, I don't think the maids even... More 

Was this review helpful? Yes
James P, General Manager at Westin Annapolis, responded to this review

Dear Laura_Simon_Birt: Good evening. Thank you for taking your time to respond to Trip Advisor after your stay at the Westin Annapolis. On behalf of the entire staff, please accept my sincere apology for your stay. We obviously did not meet your hospitality expectations. I would appreciate it if you would contact me at jpiccoli@westinannapolis.com. I would certainly like the... More 

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Additional Information about Westin Annapolis

Address: 100 Westgate Circle, Annapolis, MD 21401
Phone Number:
Location: United States > Maryland > Annapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Annapolis 4*
Number of rooms: 225
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Also Known As:
Westin Annapolis Hotel Annapolis
Annapolis Westin
Hotel Style:
#1 Green Hotel in Annapolis
#7 Romantic Hotel in Annapolis
#9 Family Hotel in Annapolis
#10 Business Hotel in Annapolis

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