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Extended Stay America - Annapolis - Admiral Cochrane Drive

2.5 of 5
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120 Admiral Cochrane Dr, Annapolis, MD 21401 (Formerly Homestead Annapolis)
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Extended Stay America - Annapolis - Admiral Cochrane Drive
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Ranked #18 of 21 Hotels in Annapolis
A recent review
5 of 5 stars Reviewed August 16, 2014
Marilyn C Auburn, New York
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30 reviews from our community

Traveler rating
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    6
    2
    2
    11
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Annapolis - Admiral Cochrane Drive
See the most recent reviews
Williamsburg VA
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 15, 2014

A recent visit to the Extended Stay America hotel in Annapolis was a big disappointment . Upon walking into the hotel entrance, we noted the carpet was littered with debris, appeared to have had no cleaning in quite some time. We had a reservation but were told no rooms were ready at 3:45PM. After an extended wait in the lobby... More 

Was this review helpful? Yes 1
White Plains, New York
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 7, 2014

First room - air conditioner was taken apart and laying on the floor (90 degree day), the next 2 rooms, cigar and other odors that were unbearable. Last straw, the desk didn't know how to do the bill.

Was this review helpful? Yes 3
New Bern, North Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 2, 2014

Staff was not rude, just simply didn't care if we were there or not. Stayed for 3 days and rarely found anyone at the front desk. Room was dirty...food crumbs all over the kitchenette and in the fridge and microwave. Hairs on the bathroom floor and in the bathtub. Sheets appeared clean but certainly didnt smell so. Stains on the... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Annapolis - Admiral Cochrane Drive, responded to this review

I appreciate you taking the time to write a review of your experience with us. We are extremely concerned to note your dissatisfaction with the cleanliness of your room. Please accept my apology. In response to your feedback, I would like to assure you that I am working very hard with my housekeeping staff to review our cleanliness standards and... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 31, 2014

Checked in on Friday Aug 29, 2014. First of all, the room was not cleaned properly. Boarding pass from prior occupant on tv stand, crumpled paper on night stand, dirty rag under sink, dirty toilet (hair & urine), hair on bed sheets, carpet not vacuumed, floor not swept or mopped, including a straight pin that I could have stepped on.... More 

Was this review helpful? Yes 2
Fredericksburg, Virginia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 18, 2014

I was given three rooms. The first smelled like a fish tank and had a broken bathroom door and exhaust fan. Maintenance confirmed that it was not in order to be rented, but the manager assigned me to it when I questioned her competence at check-in (I was not incorrect in my observations). While I was at work the next... More 

Was this review helpful? Yes 4
Manager_11525, Owner at Extended Stay America - Annapolis - Admiral Cochrane Drive, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your needs in giving you a clean comfortable place to stay on your trip. To prevent this from happening again, I will be intensely reviewing... More 

Auburn, New York
2 reviews
5 of 5 stars Reviewed August 16, 2014

After staying at Hampton types of places the only thing we missed was the hot beverages and cookies available to guests. The place is well maintained and staff very helpful. One must remember that breakfast is grab and go with instant oatmeal ...but no milk. The lack of milk is because you have a full refrigerator and kitchen in your... More 

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Fort Lauderdale, Florida
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 5, 2014

Most of the guests staying at this hotel are coming out of rehab or homeless. Bathroom dirty. There is no breakfast served as stated. Water downed coffee and wrapped muffins and a couple of old oranges in a bowl. We travel often and never experienced anything like this.

Was this review helpful? Yes 2
Middle River, Maryland
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed July 21, 2014

This place is quite nice, and for the price you get basic, but clean and comfy accommodations. The room was very basic, but it was clean and it had everything we needed for a quick stay (minus the dryer ... which was missing?) Really nice blackout curtains are a plus. All-in-all, average hotel that I would book again for a... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 20, 2014

First off, there are two Extended Stay Americas within about a quarter mile of each other -- we arrived first at the wrong one (our own fault -- we were booked at the one on Admiral Cochrane and accidentally showed up at the one on Womack, didn't occur to us there would be two hotels of the same chain so... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Annapolis - Admiral Cochrane Drive, responded to this review

Danielle - Your review for our hotel was recently brought to our attention. We are truly sorry for your experience. We apologize that your room was not ready when you arrived and that our morning staff was not notified of your late check-out. We will be working with our staff to ensure our rooms are cleaned in a timely fashion... More 

eve7777
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 15, 2014

I was able to book this hotel though Expedia very very last minute due to a mistake at Knights Inn with my stay (read my review here). It is 2:00A.M. in the morning when I arrive only to be told that they are also sold out. Now I paid for a 2 night stay at $100.00 dollars a night and... More 

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