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Red Roof Inn - Aberdeen

988 Hospitality Way, Aberdeen, MD 21001-1779
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Red Roof Inn - Aberdeen
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Red Roof Inn - Aberdeen
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130 reviews from our community

Traveler rating
    51
    31
    26
    9
    13
See reviews for
27
21
16
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (130)
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    (35)
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    (33)
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    (37)
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There are newer reviews for Red Roof Inn - Aberdeen
See the most recent reviews
1 review
3 of 5 stars Reviewed February 15, 2015

I often stay at this hotel when visiting family near by. Always clean, feel safe in area. Occasional problems with water and room temperatures, and when informing front desk, I was told "yea we have constant problems". Not exactly what I want to hear after taking a cold shower but that's what I got. However a young woman at the... More 

Was this review helpful? Yes
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

Thank you for taking the time to review our property. You will be happy to know that after many attempts to find out what was going on with the water temperature, the hot water issue has been repaired. Im glad that you have received the customer service we strive to deliver and we look forward to seeing you again on... More 

Boylston, Massachusetts
Top Contributor
232 reviews 232 reviews
43 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed February 9, 2015

On my way from Boston to Washington, DC I pulled off the highway and stayed at a Red Roof Inn. The hotel was recently purchased by a new owner and underwent some renovation. It was very clean and for the low price, you can't beat it. Although it did not have all the amenities that higher priced hotels have, it... More 

Was this review helpful? Yes
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

We are thrilled that we achieved our goal to assure happy guests and positive feed back. I cant tell you how much we appreciate you taking the time to share your experience. We are excited about all of the updates we've made and the projects planned in the near future. We take pride in the fact that what we lack... More 

Newark, Delaware
1 review
5 of 5 stars Reviewed February 6, 2015

I checked into this hotel with normal expectations, but was wowed and surprised by the hospitality shown to me and my family by the courteous staff from the general management to the room cleaners who made the room fresh and inviting everyday of our stay. I would definitely recommend this hotel to my family and friends.

Was this review helpful? Yes
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

Thank you for the positive feedback. We realize how busy ones schedule is and we appreciate you taking the time to report your experience. We work very hard to deliver a positive experience for all of our guests. When they take the time to express recognition, it just assures us how much our guests appreciate the quality of service they've... More 

Lewes, Delaware
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 6, 2015

My first Time @ Red Roof Inn .... Aberdeen, Md. Beautiful location and easy to get too , very professional staff, very well trained and my room was wonderful, clean and everything i needed was there. My next travel to virginia i will make the Red Roof Inn my overnight stay again. We need more hotels and staff like that.... More 

Was this review helpful? Yes
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

Thank you for wonderful feed back. The title of your review is a summary of all things that we strive to deliver to our guests. Its a great feeling and morale booster when the hard work is acknowledged. On behalf of my staff and I, we Thank you for taking the time to report such a gleaming review. We look... More 

Denville, New Jersey
1 review
5 of 5 stars Reviewed February 4, 2015 via mobile

Great stop I was a little skeptical after reading some reviews but found a nice clean room with big screen TV near I95. To top it all, pet friendly as we had our small dog no extra charge. All for fifty bucks! I highly recommend if you need to stay in this area

Was this review helpful? Yes
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

Thank you for taking the time to post such positive feedback We are thrilled to hear our efforts are paying off and that you enjoyed your stay. We strive to assure that our guests are happy and satisfied with the service they've received. We will see you on your next trip through Aberdeen and offer tons of Thanks for choosing... More 

Central Square, New York
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 1, 2015

I stayed here for one night. The room had no heat I was freezing all night even though the thermostat was turned all the way up. The light over the sink did not work and the cover was laying on the counter. There were cobwebs all over the room and the pillowcases had lipstick and hair on them. Since it... More 

Was this review helpful? Yes 1
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

Thank you for taking the time to review your stay at Red Roof Inn- Aberdeen. Clean rooms and great customer service are our top 2 priorities. Its very disheartening when we hear feed back like this. In an effort to become more energy efficient, we installed LED bulbs in the vanities in each room. The light cover in the room... More 

Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 8, 2015

Our experience was not good. Room 1 - no fan in bathroom or window. Very stuffy. So asked for another room and in Room 2 - no hot water. So we decide to move on to somewhere else. still got charged for room. REALLY???? Customer service was not very pleasant.

Was this review helpful? Yes 2
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

I am sorry to hear that your experience with us was unpleasant. I would be interested in speaking with you personally to get more details about the problems you experienced and also to address the billing issue. It is not normal practice for us to charge guests that didn't stay, especially if we were unable to deliver the satisfaction that... More 

Wallkill, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2015

Our room was very clean, with new furnishings, large wide-screen TV. Easy off and on 95. What else would you need for an overnight stop? I was very satisfied myself for 50 bucks. Definitely would stay again.

Was this review helpful? Yes
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

Thank you, Paul for taking the time to give us a gleaming review. We are delighted you enjoyed your stay. It is our goal to provide our guests with nice rooms at an economical price. We look forward to seeing you on your next trip through Aberdeen. More 

Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed December 28, 2014 via mobile

I always thought from seeing the advertisement about this hotel that it was supoosed to b nice. But when i stayed there i was not excited about it at all. First of all its an outside motel meaning the door is on the outside and i am accustomed to staying in hotels the door on the inside. The other guests... More 

Was this review helpful? Yes
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

I am sorry that your experience was not what you expected. We make it a priority to assure that travelers are informed of all aspects and amenities that our hotel has to offer on any travel site that we use. I apologize if you were misinformed and would be interested in knowing which site reported otherwise. I can assure you... More 

1 review
5 of 5 stars Reviewed December 22, 2014

On a friend's recommendation, I decided to give the Red Roof a try. To my surprise the staff was very friendly, my check-in was quick, my room a ++, and I found myself booking my next stay. The gentleman at night was very helpful and c courteous even though my 50 questions. Got me signed me up with that redicard... More 

Was this review helpful? Yes
RedRoof-Aberdeen, General Manager at Red Roof Inn - Aberdeen, responded to this review

Thank you for your glowing review of Red Roof Aberdeen. I am thrilled to hear that you enjoyed your stay and that the service you received from our dedicated employees was top notch. I will be sure to let them know that their efforts were appreciated and recognized. Our goal at Red Roof Aberdeen is to treat our guests like... More 

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