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Red Roof Inn - Aberdeen

2.0 of 5 988 Hospitality Way, Aberdeen, MD 21001-1779
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Red Roof Inn - Aberdeen
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Red Roof Inn - Aberdeen
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114 reviews from our community

Traveler rating
    40
    30
    22
    9
    13
See reviews for
24
19
13
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Our experience was not good. Room 1 - no fan in bathroom or window. Very stuffy. So asked for another room and in Room 2 - no hot water. So we decide to move on to somewhere else. still got charged for room. REALLY???? Customer service was not very pleasant.

Was this review helpful? Yes
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

I am sorry to hear that your experience with us was unpleasant. I would be interested in speaking with you personally to get more details about the problems you experienced and also to address the billing issue. It is not normal practice for us to charge guests that didn't stay, especially if we were unable to deliver the satisfaction that... More 

Wallkill, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Our room was very clean, with new furnishings, large wide-screen TV. Easy off and on 95. What else would you need for an overnight stop? I was very satisfied myself for 50 bucks. Definitely would stay again.

Was this review helpful? Yes
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

Thank you, Paul for taking the time to give us a gleaming review. We are delighted you enjoyed your stay. It is our goal to provide our guests with nice rooms at an economical price. We look forward to seeing you on your next trip through Aberdeen. More 

Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 4 weeks ago

I always thought from seeing the advertisement about this hotel that it was supoosed to b nice. But when i stayed there i was not excited about it at all. First of all its an outside motel meaning the door is on the outside and i am accustomed to staying in hotels the door on the inside. The other guests... More 

Was this review helpful? Yes
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

I am sorry that your experience was not what you expected. We make it a priority to assure that travelers are informed of all aspects and amenities that our hotel has to offer on any travel site that we use. I apologize if you were misinformed and would be interested in knowing which site reported otherwise. I can assure you... More 

1 review
5 of 5 stars Reviewed December 22, 2014 via mobile

On a friend's recommendation, I decided to give the Red Roof a try. To my surprise the staff was very friendly, my check-in was quick, my room a ++, and I found myself booking my next stay. The gentleman at night was very helpful and c courteous even though my 50 questions. Got me signed me up with that redicard... More 

Was this review helpful? Yes
RedRoof-Aberdeen, General Manager at Red Roof Inn - Aberdeen, responded to this review

Thank you for your glowing review of Red Roof Aberdeen. I am thrilled to hear that you enjoyed your stay and that the service you received from our dedicated employees was top notch. I will be sure to let them know that their efforts were appreciated and recognized. Our goal at Red Roof Aberdeen is to treat our guests like... More 

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed December 21, 2014

As a frequent traveler I spend quite a bit of time in hotels both independent and chains but this inn has to be the best experience I've had in years. I say this because this inn understands the importance of the "little" things. I arrivecd late in the evening and was greeted by Xavier. He was so polite and helped... More 

Was this review helpful? Yes
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

Thank you for taking the time to tell us about your stay. I am thrilled that Xavier delivered exceptional service. He is a dedicated employee and a positive role model to his fellow coworkers. Comments like yours make our day and does wonders for morale. I will be sure to give Xavier and the rest of the staff the credit... More 

Hinsdale, NH
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 18, 2014

We used this location as a halfway stopover on our trip. Nice to see that they have doggie biscuits in the lobby and a nice pickup bag dispenser closeby for excercising the dog. The 800 number quoted me a higher price, upon arrival, Justina noticed the discrepency and gave us the slightly better rate without us even asking. Good service... More 

Was this review helpful? Yes
RedRoof-Aberdeen, General Manager at Red Roof Inn - Aberdeen, responded to this review

Thank You for the positive comments about our hotel and staff. Its a relief to know that our guests are getting the treatment that they deserve. I will be sure to pass along your awesome comments to our hard working team. Its comments like these that give us the drive to go above and beyond for all of our loyal... More 

Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 17, 2014

We stayed here after a long day in Maryland and just did not feel like driving two hours home. Staff was very friendly and the room was beautiful. It's good to know we have a place near our family so we don't have to make the drive each time. Great stay!

Was this review helpful? Yes
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

We are thrilled you stopped in. Thank you for taking the time to tell us about your experience. Traveling can be exhausting and I'm glad that you got a good rest and received the service you deserved. Don't hesitate to call us the next time you visit your family. We'll have a room ready for you. More 

Bel Air, Maryland
1 review
5 of 5 stars Reviewed December 16, 2014

Have stayed here for over one year. I work at Peach Bottom Nuclear Facility. I'm well taken care of. Amy preaches great customer service. The staff cleans my room once a week. I keep the room clean on my own as well.

Was this review helpful? Yes
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

Thank you for taking time out of your busy schedule to comment on the service you receive with us. We appreciate your loyalty and enjoy having you as part of the Red Roof family. I am fortunate to have such a great team and your positive input and friendliness towards us make our job worth while. Thank you for putting... More 

Washington, Pennsylvania
1 review
4 of 5 stars Reviewed December 15, 2014

I enjoyed my extended stay there. I was welcomed by Jastina at the front desk, who very friendly and cordial. The rooms were clean and smelled fresh. The towels and bed linen's were very fresh and clean. The only thing I wish, is that the room would have had a coffee maker in it.

Was this review helpful? Yes
Amy B, General Manager at Red Roof Inn - Aberdeen, responded to this review

Thanks for the awesome review. I am thrilled that Jastina delivered the service that you deserve. She has proven to be a very valuable addition to our staff and we are lucky to have her. Our goal is to deliver great customer service and clean rooms and I'm glad that we exceeded your expectations. We hope to see you again... More 

2 reviews
5 of 5 stars Reviewed December 13, 2014

I had been driving for 13 hours on 95 and stopped at this hotel on a whim to get some rest. I was welcomed by Xavier who worked the night shift.It was late, freezing outside and I was exhausted so I was eager to get to the room to sleep. Xavier gave me a bigger room for free just so... More 

Was this review helpful? Yes
RedRoof-Aberdeen, General Manager at Red Roof Inn - Aberdeen, responded to this review

Thank you for taking the time to review your experience at Red Roof Aberdeen. I am glad that Xavier was able to make your stay comfortable and convenient. It is our goal to provide our guests with excellent customer service and clean rooms at an economical price. Thank you for giving us the opportunity to serve your hospitality needs and... More 

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Additional Information about Red Roof Inn - Aberdeen

Address: 988 Hospitality Way, Aberdeen, MD 21001-1779
Location: United States > Maryland > Aberdeen
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Aberdeen 2*
Number of rooms: 109
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Also Known As:
Red Roof Inn - Aberdeen Hotel Aberdeen
Aberdeen Red Roof Inn

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