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BEST WESTERN PLUS Augusta Civic Center Inn

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110 Community Drive, Augusta, ME 04330 (Formerly Augusta Civic Center Inn)
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1 room 1 guest
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BEST WESTERN PLUS Augusta Civic Center Inn
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429 Reviews from our TripAdvisor Community

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Traveler rating
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    132
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (429)
  • Mar-May only
    (79)
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    (181)
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MA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have stayed at several hotels in the area on various trips. We often need a place to stop rest and break up a long drive. We chose Best Western this time as they are pet friendly and we had fido with us. The other hotels we previously visited do not allow dogs. We found this hotel to be nice,... More 

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dartmouth, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

great place to stay for the money... the staff are friendly and very helpfull.after checking in we found out that there is a dog next door constantly barking...after discussing that with the checking clerk...shortly after she let us know that the guest with the dog was moved to a different part of the hotel.two thumbs up.

Review collected in partnership with Best Western

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Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Tony D., It is great that you found our staff to be friendly and helpful! I am pleased to hear that they were able to handle the pet situation in a way that exceeded your expectations! We appreciate your business and hope that you will stay with us again! More 

peabody mass, United States
4 of 5 stars Reviewed 4 days ago NEW

very clean and staff is very friendly and helpful if neededevery time we visit family in this area we stay here.the best feature is that everything is non smoking.we used to stay across the street at the comfort inn but the smoke areas there were offensive.

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Frank F., Thank you for staying with us! I am pleased to hear that you were able to interact with our staff during your stay. We have a great team and they are always willing to help each guest with whatever they may need. We hope to see you again soon! More 

Fredericton, NB
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family and I stayed for two nights. Check in was a breeze and took about 5 minutes (only because there was someone checking in ahead of me). The front staff was very nice. The room itself seemed to be very clean, as well, very sound proof. I didn't hear any noise from the halls (even slamming doors) or through... More 

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Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Ghostpoo, I am very pleased to hear about your positive experience at our hotel! It was our honor to host you and your family and I am glad that all of our team members were able to make an impression on your stay! It is also encouraging to hear that you enjoyed our continental breakfast and that you thought that... More 

Peabody, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We have been staying exclusively at Best Western brand hotels for the past year. By far this hotel was the best Best Western we have ever stayed at. The front desk staff was awesome and the hotel was so clean (even the breakfast area)!!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Linda V., Thank you for the kind words about our property! We are honored to be considered the best Best Western that you have ever stayed at! We hope that you will visit us again! More 

Kennewick
Level Contributor
94 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on our visit to the state Capitol. The price was very reasonable. The room was clean and quiet. Breakfast was kept well stocked by the attendant. There is a restaurant attached if you want lunch or dinner without driving. I would stay here again.

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

harv2u, Thank you for commenting on our breakfast selection! We do our best to provide a little bit of something for everyone! We appreciate you choosing us on your State Capitol visit and we hope to host you again soon! More 

BARRINGTON
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great staff! Great value! Comfortable! Roosters Restaurant is Great! this hotel is adjacent the Civic Center which makes it real easy to access our business booth there during trade shows. Roosters is a great restaurant with unbelievable wings and ribs. You can sit at the bar and eat alone or use their restaurant room for couples or group. Staff is... More 

Review collected in partnership with Best Western

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Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Charles L., I am glad to hear that our staff stood out during your stay! We have a great team and we are lucky to have each of them! I am also pleased that you enjoyed the restaurant that is attached to our hotel. We hope to host you again in the future. More 

Crocker Hill, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Excellence to me means Waldorf Astoria type of experience. This was adequate and a great bargain for this area of this area of the world and breakfast choices accommodated the healthy or those liking more carbs; ones complete choice !!

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Michael D., Thank you for reviewing our property! It is great to hear that you consider us to be such a great value and I am glad that you enjoyed our breakfast selection! More 

Tallahassee
Level Contributor
98 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

My first impression of this place was from the AAA (price), and Google Maps (location) web sites, (hey that's how I roll since I'm on a "fixed income"). The price was among the lowest on the the AAA site.(if ALL you do in a hotel room is watch 3hrs of TV and sleep, what DO you REALLY need to pay)?.... More 

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

etc663, I am pleased to hear that you enjoyed our hotel and that you found our hotel to be clean and our location to be convenient. We appreciate you taking the time to review our property. It is also nice to hear that you would stay with us again if you lived closer to our location. Lastly, we sincerely hope... More 

Rindge, New Hampshire
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent value for price. Extremely clean and tidy. Very convenient in an out. Staff was cheerful, helpful, professional and well put together. This is becoming a rarity...so a pleasant surprise. Thanks!

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Stacy S., Thank you for writing a review for our property! It is great that you found our hotel to be a great value for the price! I am also glad that our hotel met your cleanliness standards and that our staff was helpful, cheerful and professional! Thanks again! More 

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