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BEST WESTERN PLUS Augusta Civic Center Inn

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110 Community Drive, Augusta, ME 04330 (Formerly Augusta Civic Center Inn)
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BEST WESTERN PLUS Augusta Civic Center Inn
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BEST WESTERN PLUS Augusta Civic Center Inn
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404 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Augusta, Maine
1 review
4 of 5 stars Reviewed 2 days ago NEW

Room was nice and clean. The staff was great especially Erica cloutier she was real helpful and pleasant to talk to. ( sorry Erica if I got the spelling of your last name wrong.) I will definetly be using this best western in augusta again without hesitation. Keep up the great work!

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chelmsford, United States
4 of 5 stars Reviewed 4 days ago NEW

This hotel served our purpose, a place to stay for the night. It was in a convenient location, close to shopping and where we were attending a meeting. the room was clean and the staff very friendly and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Peter S., Thank you for taking the time to review our property! I am pleased to hear that you found our hotel to be conveniently located close to the Marketplace and that you found our staff to be friendly and helpful. We hope to host you the next time that you are in the area! More 

Levittown, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We have stopped at the Augusta BW several times over the last two years. It is a convient location to stay overnight when traveling to the Moosehead Area and Northern Maine. Hotel is right at I-95 exit.. Our stays have always been excellent. Lots of convenient restauants and shops within a quarter mile of hotel, including Olive Garden, Ruby Tuesday,... More 

Review collected in partnership with Best Western

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Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Kenneth S., Thank you for taking the time to review our property! We appreciate when previous guest's share their experiences with our potential guests. I am pleased to hear that you found us to be convenient not only to I-95, but also to the Marketplace which, as you mentioned is full of restaurants and stores. I am also glad to... More 

Connecticut, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very easy access to and from I95. Excellent location and having a restaurant on site was such a plus since we were traveling with a pet. All the hotel staff was so nice and paid quite a lot of attention to my little dog. Hope to be back soon.

Review collected in partnership with Best Western

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Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Deborah C., I am pleased to hear that you found us to be convenient to I-95! It is also great to hear that our staff made an impression on your stay! We hope that you enjoyed your stay enough to make us your "go to" hotel the next time that you are in Augusta! More 

Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great stop for us to take a break from our RV camping trip. They have everything you need. Tons of parking at the civic center which boarders the hotel parking. A restraunt connected to the hotel, a shopping mall 1/10th of a mile away, very friendly staff. They are also pet friendly. I highly recommend this hotel.

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Ralph D., Thank you for your kind words and for your recommendation of our hotel! We appreciate our guests sharing their experiences with potential guests because it allows them to get a feel of how we run our hotel! Our guests are always our top priority and each of our team members is willing to go above and beyond to... More 

Westford, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed here twice for vacation in Maine both times for a week. Clean, comfortable, friendly, affordable and a great value. The staff here is the best you will ever have at a hotel. Will stay here next year.

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Peter S., Thank you for your kind words about our staff! We are very lucky to have such a great group taking care of our guests. I am glad that you found our hotel to be clean, comfortable, friendly and affordable! We appreciate your repeat business and hope to host you and your family again in the future. More 

Hilo, Hawaii
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Was able to get a room without reservation. Room OK, had to go past laundry/housecleaning carts several times, pool just outside of room, goo free breakfast overall not a bad stay. Desk staff very friendly

Was this review helpful? Yes 1
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Roberta R., I am pleased to hear that you found our desk staff to be friendly. We are very lucky to have such a caring team! I apologize that you had to walk past the housekeeping carts during your say, but I am glad that you enjoyed our free breakfast selection. More 

Randolph, Massachusetts
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We're staying for two nights and are quite pleased with the place. The rooms are nice, clean and the help are the friendliest we've met. Breakfast is the typical continental breakfast, always fresh coming out, and you can make waffles or an Egg McMuffin.

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

temptraveler, It is an honor to be considered to have the friendliest staff that you have encountered! We do our best to make sure that we go above and beyond for each of our guest's so that they can enjoy their stay. I am also glad to hear that you also enjoyed our continental breakfast with our standard items as... More 

Birmingham
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to stay. Very reasonably priced. Comfortable, clean, quite, room. Breakfast was more than expected with hot sausage and French toast. The lady serving the breakfast was extremely friendly and helpful as well. Highly recommended.

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

MonicaRenae, Thank you for your kind words about our property! I am pleased to hear that you found our hotel to not only be reasonably priced, but also comfortable and clean! It is also great that our breakfast was more than you expected! We hope to host you again soon. More 

Rosemount, Minnesota
5 of 5 stars Reviewed 2 weeks ago

Nice Rooms and terrific service. The free breakfast and the attendants there were fantastic and friendly. The staff at the front desk was always friendly and willing to help with anything. The exercise room was always clean and picked up.

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

steve a., I am glad that you enjoyed your stay! It is great to hear that our staff was able to make such a great impression on your stay and that you found the hotel to be up to your cleanliness standards. We look forward to hosting you and your family again should you return to the Augusta area! More 

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