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All 8 Augusta hotels

BEST WESTERN PLUS Augusta Civic Center Inn

3.0 of 5 Hotel   |   110 Community Drive, Augusta, ME 04330 (Formerly Augusta Civic Center Inn)
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79%
Ranked #3 of 8 hotels in Augusta
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
CHARLES L BARRINGTON
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261 people have reviewed this hotel

Traveler rating
    115
    88
    35
    14
    9
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Any
English first
BARRINGTON
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stay here twice a year for Civic Center Business. Has got better every visit. Rooms are very comfortable, staff is friendly Roosters restaurant is unbelievably great! No better place to stay in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Grand Bay-westfield
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Hotel is close to the many restaurants and stores we love to frequent. The staff was very friendly and helpful. The breakfast buffet was great. Easy access to the I95 if you want to shop at other places nearby. Our choice was to travel the less busier route 9/ 202 to and from Bangor. We also enjoyed exploring the nearby... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Laurens, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at The Best Western Plus hotel in Augusta, Maine. Everything about it is excellent plus and it is certainly worth a stay if in the area. And I don't know what else to say but Trip Adviser won't allow me to post a review that is less than two hundred characters so I am trying to fill up... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Rick V, Thank you for your feedback about our property! I am glad that you found everything to be excellent. We look forward to hosting you in the future should you decided to travel back to the Augusta area. More

Cumberland, Rhode Island
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed for one night on August 18th. The outside of the building is clean and well maintained. The lobby and breakfast area was bright, clean and cheery. We had reserved a pet friendly room as we were traveling with our puppy. There is a pet friendly section to the hotel and we saw at least 3... More

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

RobbieNTorrinsMom, Thank you for taking the time to write such a thoughtful review of our property. We appreciate your feedback! It was our pleasure to host yourself and your husband as well as your puppy. I am pleased that our hotel exceeded your expectations and that you would "not hesitate to stay here again". It is great that you found... More

1 review
5 of 5 stars Reviewed 1 week ago

Absolutely a great stay. Staff was exceptional. Of the three Best Westerns that we stayed in on this trip this one was the very best. Kathy, Brenda, Marcia, Saundra, and Katie were so very nice and helpful

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

georgebt7179fm, Thank you for your kind words about our property and in particular our staff. We are honored to be considered the best Best Western that you stayed at during your vacation. We hope to host you again in the future! More

York, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 1 week ago

We stayed here for one night the rooms are small. When My Wife went to front desk to ask for directions no one was there after about 7 or 8 minutes she came back to the room no one is there. That's real safe. We didnt have extra toilet paper in the room and less then 1/4 used on the... More

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Paul K, I apologize that you found our rooms to be small and that you were unable to get assistance when you came to the front desk around 7 or 8. Sometimes the front desk agent does have to leave the desk in the evenings to deliver towels, coffee, blankets, etc. to other guest's in the hotel which does mean... More

Caribou, Maine
2 reviews
5 of 5 stars Reviewed 1 week ago

great place , so close to augusta civic center, shops, restaurants, all you need is very close easy to get too and restaurant also on site. Breakfast free as well and cookies when we came in. Great staff-very friendly and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Getawayweekendann, Thank you for taking the time out of your day to write a review for our property! I am glad that you found our hotel to be convenient to restaurants, shopping and of course, the Augusta Civic Center! I am happy to hear that you found our staff to be very friendly and helpful during your stay and that... More

Whitewater
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed in many motels on our vacation and this one ranked with the best we stayed in . I would recommend it to others who are staying in the area. There is shopping and restaurants in the area. It is very convenient for the traveler.

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Eileen B, Thank you for taking the time to write a review of our property. We appreciate your feedback and your recommendation! It is an honor that our hotel "ranked with the best" hotels that you stayed in during your vacation. We look forward to hosting you and your family during your future vacations! More

Maine
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Really to bad, great restaurant and area. I reaaly wanted to relax and go shopping, have some dinner and breakfast at the hotel. It wasn't quite what I had expected safety wise for families and children, difficult to get out. Large hotel, for emergency you are suppose to dial o...sometimes no one answers. The only other thing available is the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Biddeford, Maine
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice rooms, friendly and helpful staff. Kathy at the main desk and Brenda in the breakfast room were busy workers. We stayed 3 nights and were getting to know the staff at the Best Western. Be sure to visit and Maine State Museum and be prepared to spend 1/2 day there. 5 floors! Low admission fees.

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Garry K, Thank you for your kind words about our hotel and in particular our staff! It is great to hear that Kathy, our Executive Housekeeper and Brenda, our Breakfast Attendant were able to make an impression on you during your stay with us! I am glad that you found our rooms to be clean and that you found our... More

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Additional Information about BEST WESTERN PLUS Augusta Civic Center Inn

Address: 110 Community Drive, Augusta, ME 04330 (Formerly Augusta Civic Center Inn)
Phone Number:
Location: United States > Maine > Augusta
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Augusta Civic Center Inn 3*
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Also Known As:
Best Western Plus Civic Hotel Augusta
Holiday Inn Augusta
Augusta Holiday Inn
BEST WESTERN PLUS Augusta Civic Center Inn Maine

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Augusta #4 Business Hotel in Augusta #4 Family Hotel in Augusta
Hotel Class
Official Description (provided by the hotel)
Conveniently located adjacent to the Augusta Civic Center, 1/2 mile from I-95 and within three miles of the Augusta State Airport and the State of Maine Capital. If you're looking to get away from it all, this pet friendly hotel's location in the heart of Central Maine makes us an affordable and convenient starting point for hiking, biking, or ATVing adventures. In addition, our location offers ample camping or fishing outings and a myriad of other spring and summertime activities! Want to check out some Maine lakes? There are plenty of lakes and ponds nearby ripe with opportunities for boating, fishing, swimming, or even charter fishing! The Belgrade Lakes region is just a short drive away and it is alive with fun activities for all during the spring and summer months. For a top of the line golfing experience check out the Belgrade Lakes Country Club or the Augusta Country Club! Maine's largest open-air shopping center, The Marketplace at Augusta, is located just across the street! There are antiquing opportunities in nearby Hallowell, and the Freeport outlets are just 40 minutes away. Old Fort Western and the Maine State Museum are sure to provide hours of enjoyment. Leading health care providers such as the new Maine General Alfond Center for Health, the Togus VA, and the Harold Alfond Center for Cancer Care are just a short drive from the hotel. Enjoy our free hot continental breakfast as well as in room refrigerators and microwaves! Need to distress after a long day? Burn up some calories in our onsite fitness center or take a swim in our outdoor pool! We are located in close proximity with many major summer camps including Camp Laurel, Camp Androscoggin, Camp Cobbossee and many more! ... more   less 
Number of rooms
100

Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Augusta Civic Center Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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