We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Augusta Civic Center Inn

3.0 of 5 110 Community Drive, Augusta, ME 04330 (Formerly Augusta Civic Center Inn)
Hotel website
Hotel deals
Special Offer
Save up to 20%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
GreenLeadersBronze level
BEST WESTERN PLUS Augusta Civic Center Inn
Professional photos View all
Browse nearby
BEST WESTERN PLUS Augusta Civic Center Inn
Write a Review

323 reviews from our community

Traveler rating
    158
    104
    37
    14
    10
See reviews for
76
88
17
105
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (323)
  • Mar-May only
    (38)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (99)
  • Dec-Feb only
    (63)
All months
rhode island
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stay here at least once a month for work. the staff here makes all the difference, the manager, front desk, housekeeping, and especially the woman that does the breakfast area. they are beyond friendly and accommodating! I look forward to staying there when I go to maine.

Was this review helpful? Yes
Bangor, Maine, United States
1 review
5 of 5 stars Reviewed yesterday NEW

From the pleasant decor and cleanliness, to the wonderful full breakfast, to the pet friendly policy, and to the wonderful courteous and respectful staff (especially when they discovered that I am a Veteran) we could not have had a better experience. Thanks to all the staff led by Belinda Place.

Review collected in partnership with Best Western

Was this review helpful? Yes
BARRINGTON
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Hotel is extremely comfortable, staff is helpful & attentive. In and Out is a breeze and is in a great location. The attached Roosters Restaurant ROCKS, food is great! Adjacent to the Augusta Civic Center, it provides easy access for show set-ups or attendance. Across the street provides entrance to shopping mall with name brand restaurants if you decide to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Charles L., I am pleased to hear that our front desk team is able to make your check in and check out process as efficient as possible and that you find our hotel to be extremely comfortable! It is also great that you enjoy Roosters and their large selection of menu items. As you mentioned, our location is great for... More 

Drummondville, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

On the road , for working purpose, I stop at Best Western because I am sure to get what I am looking for : Hospitality, clean room and a good bed. At a fair price . The front desk people make things easy when I reserve by cell phone on the road.

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

michell893, Thank you for your kind words about our property. I am glad that our staff is not only able to provide you with a clean room and good customer service, but that they are also able to make your reservation process as painless as possible. We appreciate your repeat business and we look forward to hosting your in the... More 

Boscawen, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel very clean, treated very well. Hotel within walking distance from Civic Center. The food from Rooster's was great, the chicken wings were very well done. I had the four flavor wings, and choosing just four is not easy. Lots of beer on tap, so if you are a beer drinker, you will enjoy this place. Live band during the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Rick D., I am glad that you found our hotel to be clan and that you felt welcome! We are lucky to have such a great group of staff! As you mentioned, our location makes us the best hotel for people looking to attend an event at the Civic Center. It is also great to hear that you enjoyed Roosters!... More 

calais, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff are very helpful, even remembered my name from a week ago when I stay one night. The resteraunt/bar attached (Roosters) is very good. Room service and all! Not the most fancy hotel I have stayed in, carpets a bit outdated but I didn't mind. The rooms are very clean, beds comfy!

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Lori D., Thank you for taking the time to write a review for us! I am glad that you found our staff to be helpful and that we remembered you from your previous stay! We appreciate your repeat business. It is also great to hear that you enjoyed Roosters and were able to take advantage of their room service menu. More 

United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel was perfect for my stay during a weekend in which I was a participant in an event taking place at the Augusta Civic Center. The distance was perfect for walking, the adjoining restaurant was great, and overall the accommodations were wonderful. The rooms were clean and provided the perfect amenities; breakfast wasn't too shabby and the hotel staff... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Jessica T, I am glad that you found our hotel to be convenient to the Civic Center. As you mentioned we are just a short walk to the event center which makes us a great choice for anyone looking to attend a conference! Also, as you mentioned, our free Wi-Fi is also a bonus for anyone looking to stay for... More 

Keene, New Hampshire
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Very well run. Staff is awesome from the women at the front desk right down to the enjoyable breakfast provided by Kathy and Brenda. Really enjoyed he waffles. I stay here on business once a month and look forward to it each time.

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Jim S, Thank you for your kind words about our staff! It is always great to hear when we are making a positive impression on our guests! It is also nice to hear that you get a chance to enjoy the waffles during your stay. They are my favorite breakfast item! I would also like to thank you for your... More 

saco, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

great staff, cleanliness of room and hotel, great breakfast; friendliness of ALL staff; pricing was very good with location of the hotel to conference center very convenient..... my wife and I travel frequently primarily on business and we've never been disappointed with a Best Western facility... however, the Augusta Best Western exceeds any facility we've stayed at from staff to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Jeff S., Thank you for your kind words about our property! I am glad that you found our staff to be friendly and accommodating during your stay with us. It is also great to hear that you found our location to be convenient and our rooms to be clean. We are constantly striving to maintain cleanliness standards that not only... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My boyfriend and I had a great stay at this hotel! Everyone was extremely friendly! Kathy was a sweetheart and Brenda was a lot of fun to chat with during breakfast! Everything was super clean and comfortable! I would highly recommend this hotel if you're going to be in the are!

Was this review helpful? Yes
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Lacedawn09, Thank you for your positive feedback about our hotel! I am pleased to hear that you found our staff to be friendly and our rooms to be clean and comfortable. We look forward to hosting you during future visits to the Augusta area. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS Augusta Civic Center Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Augusta Civic Center Inn

Address: 110 Community Drive, Augusta, ME 04330 (Formerly Augusta Civic Center Inn)
Phone Number:
Location: United States > Maine > Augusta
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Augusta Civic Center Inn 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Booking.com, Priceline, Hotels.com, Cheap Tickets, Odigeo and Tingo so you can book your BEST WESTERN PLUS Augusta Civic Center Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Civic Hotel Augusta
Holiday Inn Augusta
Augusta Holiday Inn
BEST WESTERN PLUS Augusta Civic Center Inn Maine
Hotel Style:
#3 Green Hotel in Augusta
#3 Business Hotel in Augusta
#3 Family Hotel in Augusta

76 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Bathroom (2)
Viewed
Room/suite (12)
Viewed
Business center/function rooms (2)
Viewed
Dining (1)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Pool/beach area (7)
Viewed
Bathroom (2)
Viewed
Room/suite (9)
Viewed
Business center/function rooms (2)
Viewed
Dining (9)
Viewed
Hotel & grounds (17)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay