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Comfort Inn Civic Center

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281 Civic Center Dr., Augusta, ME 04330
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Best prices for: 1 room 1 guest
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Comfort Inn Civic Center
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Comfort Inn Civic Center
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183 reviews from our community

Traveler rating
    82
    53
    29
    10
    9
See reviews for
70
45
10
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saco, Maine
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

Nice place, a bit on the pricey side for what you get...also, the satellite TV was not working so there was no TV. I did get a $15 credit but I was a bit disappointed because I don't do cable at home and look forward to it when I travel.

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Ithaca, New York
Top Contributor
210 reviews 210 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel was very clean and staff were very friendly. Check in and out easy and quick Breakfast was surprising good. Fresh fruit and many choices. The Location is good for the highway and a sho[[ing mall is nearby - some chain type restaurants nearby as well. Room are clean and functional. Bathrooms are quite small. A bit too small. Hotel... More 

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Melville, New York
1 review
1 of 5 stars Reviewed 3 days ago NEW

This was a horrible experience. The person in the room next to mine opted to smoke in this "non-smoking" hotel. The smoke odor bellowed into my room as well as the room on the third floor where I was moved too. Thin walls! Stale air! Staff at the hotel could do "Nothing!" - Why? Because the patron paid for their... More 

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Top Contributor
85 reviews 85 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We read the reviews for this hotel before we came and it really is a nice hotel. Clean rooms. Clean pool and hot tub was great. Staff were friendly and the breakfast was excellent. The breakfast staff was very friendly and helpful. Will be back or sure.

Was this review helpful? Yes 1
Saint Agatha, Maine
Top Contributor
56 reviews 56 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 28, 2015

Never having stayed at a Choice Hotel Chain property, I picked the Comfort Inn Civic Center as a 'first time' stay location due to it's proximity to the Augusta Civic Center where my wife had to attend an instructional class for work. Outside appearance cannot be a factor due to it being Winter, and snow accumulation. Check in was fine,... More 

Was this review helpful? Yes 1
Lisbon Falls, Maine
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 27, 2015

Nice friendly staff. Beautiful spacious rooms with nice bedding. Exceptionally clean. Pool and hot tub were great!!! Great location near shopping, Civic Center and all Augusta has to offer. Easy to get to from highway.

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Erica H, Manager at Comfort Inn Civic Center, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us at the Comfort Inn Civic Center. We greatly appreciate your compliments of our staff and our hotel. We look forward to seeing you again soon! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2015 via mobile

Great! Thank you! Great! Thank you! Breakfast tasted great and Brenda was very helpful!!!!!! Great! Thank you! The only negative thing that I have to say is that it is incredibly annoying that you force your customer to write a review that is at least 200 characters on this website. I'd like to write a shorter review, and I would... More 

Was this review helpful? Yes 1
Erica H, Manager at Comfort Inn Civic Center, responded to this review

Thank you for taking the time to review your recent stay with us at the Comfort Inn. I am glad you enjoyed your stay and will pass along your kind words to Brenda in our breakfast area. More 

Presque Isle, Maine
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 17, 2015

We were welcomed with friendly service and a gift bag of cookies, bottled water and other goodies ! Our king sized room was lovely with two flat screens! Our nice breakfast was made even better by Brenda's friendly conversation and service. The indoor pool and hot tub were fun! Wonderful stay!

Was this review helpful? Yes 1
Erica H, Manager at Comfort Inn Civic Center, responded to this review

Thank you for taking the time to review your recent stay with us at the Comfort Inn. I am glad you enjoyed our complimentary goodie bag that we give to all of our valued Choice Privileges members and that you found your spacious suite lovely. I will be sure to pass along your kind words to Brenda in the breakfast... More 

Milton, New Hampshire, United States
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 14, 2015

The parking lot isn't the greatest. There's more parking outback but no wants to walk far when it's snowing/raining out. The looks of the Inn was nice when you first walk in. Was greated immediately and checked in with in a minute. Very quick service. We had a king size bed on the first floor. The bed and pillows are... More 

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Erica H, Manager at Comfort Inn Civic Center, responded to this review

Thank you for taking the time to review your recent stay with us. I am glad you were pleased with the appearance of our lobby, our pillow top mattresses, and having a choice of soft or firm pillows. You will be happy to know we are in the process of replacing some of our older fitness equipment starting with a... More 

Gloucester, Massachusetts
Contributor
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2015

I've stayed in many hotels/inns/motels in the Augusta, Maine area in the last few years and I have to Comfort Inn Civic Center is by far the nicest of them all! Everything was impeccably clean and well appointed. The staff was friendly and helpful and it's close to everything I need when I'm in town. The beds were very comfortable... More 

Was this review helpful? Yes
Erica H, Manager at Comfort Inn Civic Center, responded to this review

Thank you so much for your glowing review! I am glad you find our beds comfortable and enjoy having the choice of either firm or soft pillows. I will be sure to share your kind words with our staff so they know how much they are appreciated! We look forward to welcoming you back the next time you are in... More 

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