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All 8 Augusta hotels

Comfort Inn Civic Center

2.0 of 5 Hotel   |   281 Civic Center Dr., Augusta, ME 04330
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Comfort Inn Civic Center

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71%
Ranked #6 of 8 hotels in Augusta
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
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137 people have reviewed this hotel

Traveler rating
    63
    34
    22
    10
    8
See reviews for
57
35
8
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
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English first
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

We stay here whenever we are in the area. The hotel employees are always welcoming. The rooms are always very clean, great pool and fitness center. The complimentary breakfast is great and staff greet you in the morning before you sit down. It is super easy to get to, where it is right off the highway. The hotel has great... More

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Augusta, West Virginia, United States
2 reviews
5 of 5 stars Reviewed March 5, 2014

The staff at the front desk were very polite and helpful as as the breakfast staff area. Enjoyed my stay. Close to many dining areas and shopping. The rooms were quiet and comfortable. No issues at all check in and out was fast. Rooms clean.

Was this review helpful? Yes
Rebecca B, Front Office Manager at Comfort Inn Civic Center, responded to this review

Dear Cindy W, Thank you for taking the time to review our hotel! We appreciate the time you spent, and your kinds words. I have shared your response with all of our staff so that they can see their hard work and dedication is allowing guests like yourself enjoy their stay. We look forward to seeing you the next time... More

Machias, Maine
1 review
4 of 5 stars Reviewed February 27, 2014

It's a good location; next to the Augusta open mall area, the UMA Civic Center and most amenities. GREAT staff as well, very welcoming, cordial and respectful no matter what time of day. Always have been welcoming and ready to help no matter what my situation which involves a lot of travel and planning- which can get screwed up at... More

Was this review helpful? Yes
Rebecca B, Front Office Manager at Comfort Inn Civic Center, responded to this review

Dear PJSingh4, From all of us here at the Comfort Inn Civic Center a big thank you for reviewing our hotel. We appreciate your time, and compliments to our staff. Our staff is dedicated to the guest and all work very hard to ensure that each of our guest's stays go as smoothly as possible. We are always happy to... More

West Haven, Connecticut
1 review
5 of 5 stars Reviewed February 1, 2014

I have stayed at this hotel approximately a dozen times over the last couple years and every stay is better than the last. They are always friendly and willing to help. The rooms are very nice, clean and everything works. I never have to worry about the room being too hot or cold when I get there, they always seem... More

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Rebecca B, Front Office Manager at Comfort Inn Civic Center, responded to this review

Dear Stacy A, From your Comfort Inn Civic Center "family" a very heartfelt thank you! We appreciate the time you spent reviewing our hotel, and are so honored you consider us your "home-away-from-home" in Augusta. Our staff works so hard to ensure our guests stays are the best that they can be, and constantly strive to find ways to make... More

Gardiner, Maine
1 review
5 of 5 stars Reviewed January 5, 2014

I stayed here during our recent ice storm as I had no heat in my house. I had no expectations and was just happy to have a warm place to stay. Everything about my stay was above and beyond anything I have experienced in other hotels. The room was very clean and quiet and had a refrigerator and microwave. Every... More

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Rebecca B, Front Office Manager at Comfort Inn Civic Center, responded to this review

Dear Bismark2014, I would like to extend a very enthusiastic thank you from myself and all of the staff at the Comfort Inn. To have no heat and electricity in Maine in the winter can be rough, especially around the holidays. I am so pleased that we were able to not only offer a clean and warm room, but a... More

Feeding Hills, Massachusetts
1 review
5 of 5 stars Reviewed December 19, 2013

Everyone that worked there was exceptionally nice and courteous, but there were a few who stood out. I have stayed in many hotels and these few were the best at what they do. I have never written a review before,but I thought they deserved the mention in a time when people are becoming increasing more rude. First is Sara who... More

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Rebecca B, Front Office Manager at Comfort Inn Civic Center, responded to this review

Dear Melanie P, There were so many wonderful compliments in your review I am unsure of where to start, so I will begin with a very heartfelt thank you. I appreciate the time you spent to write this review and am excited that you chose the Comfort Inn Civic Center as your fist review! I am so pleased you enjoyed... More

Norton, Massachusetts
1 review
5 of 5 stars Reviewed December 11, 2013

Thanks giving night we spent 4 1/2 hours traveling to maine to visit with our son and grandkids we were tired and ready to settle for the night. We were greeted by a friendly and efficient staff who quickly checked us in and even gave us a doggie bag for our dog! The next day we had a nice brkfst... More

Was this review helpful? Yes
Rebecca B, Front Office Manager at Comfort Inn Civic Center, responded to this review

Hello, Benson family! Thank you for your kind words and compliments. I am so excited that you enjoyed your stay and will be returning to visit with us again. Our housekeeping and maintenance departments have been working so hard to ensure all of our rooms are clean and welcoming for our guests and, based on your feedback I would have... More

Dartmouth, Canada
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 26, 2013

This was our second time here, and was just as good as the first. The room was clean and the bed was comfortable, friendly staff, and nearby restaurants. The hotel is very convenient to the Interstate. We will be back!

Was this review helpful? Yes
Rebecca B, Front Office Manager at Comfort Inn Civic Center, responded to this review

Dear schoonerns, We are so pleased to be able to host you on your visits to Augusta and really appreciate that you have taken the time to review our hotel on more than one occasion. Our staff works very hard, and each day tries to fulfill our promise to welcome our guests and offer a clean and comfortable hotel. I... More

Mechanicsburg, Pennsylvania
Top Contributor
69 reviews 69 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 11, 2013

So many hotels I've stayed in have average mattresses at best. This hotel has nice, firm mattresses that are very comfortable. They also serve a decent continental breakfast, to include make you own waffles. Everything is clean and the staff is friendly.

Was this review helpful? Yes
Rebecca B, Front Office Manager at Comfort Inn Civic Center, responded to this review

Dear nmpd2611, Between the pillow top mattresses and super soft comforters we are really proud of our new bedding! Thank you for noticing, and thank you for taking the time to review our hotel. We are so happy you enjoyed your stay with us and hope to see you again soon, PS - aren't those make your own waffles yummy?... More

Sabattus, Maine
2 reviews
5 of 5 stars Reviewed October 20, 2013

Thank you Sarah for the great service! I got married a few weekends ago and Sarah was very helpful and personable. I had three others in the bridal party mention to me how great Sarah is. The man working overnight was great as well, sorry I didn't get your name. Thank you!

Was this review helpful? Yes
Rebecca B, Front Office Manager at Comfort Inn Civic Center, responded to this review

Hello, kmprgs! Congratulations on your marriage! We are so happy you chose the Comfort Inn Civic Center to host you and your bridal party. Thank you for taking the time to share your wonderful experience with us. I am glad that Sarah and Michael were able to make your stay with us a pleasant one, and will be sure to... More

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Additional Information about Comfort Inn Civic Center

Also Known As:
Comfort Inn Civic Hotel
Comfort Inn Civic Hotel Augusta
Comfort Inn Augusta
Augusta Comfort Inn
Comfort Inn Civic Center Augusta, Maine
Address: 281 Civic Center Dr., Augusta, ME 04330
Phone Number:
Location: United States > Maine > Augusta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Augusta
#5 Business Hotel in Augusta
#6 Family Hotel in Augusta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Civic Center 2*
Official Description (provided by the hotel):
The Comfort Inn® Civic Center is conveniently located adjacent to Interstate 95, less than a mile from the Augusta Civic Center & the Marketplace in Augusta. Winter in Maine is the perfect time to enjoy the cozy warmth of our hotel! Don’t be fooled by mother nature! Winter is a great time of year to enjoy the outdoors with cross-country or downhill skiing, snowshoeing, ice fishing, ice skating and more! Want to check out some Maine lakes during the winter? There are plenty of lakes and ponds nearby including, the Belgrade Lakes region, just a short drive away. Located just minutes from the University of Maine Augusta, Maine State Museum, the Children's Discovery Museum, the State Capitol and the Maine State House; this hotel is a convenient choice for all travelers. The University of Maine at Augusta has beautiful walking trails that make being active easy! The Viles Arboretum which boasts nature trails, great for cross country skiing or snowshoeing, is located right down the road! Enjoy our FREE Hot Breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and a choice of hot waffle flavors! Visit our ONSITE restaurant, The Ninety Nine Restaurant & Pub offering a wide variety of menu items for lunch and dinner!Our spacious guest rooms feature microwaves & fridges, LCD Flat Screen TV’s, free local calls, free USA Today newspaper & free parking. Our indoor pool, hot tub & exercise room are the perfect way to start or end your day.Come visit our pet-friendly hotel today, enjoy our cozy rooms and let our friendly staff treat you in top-notch style when visiting the Augusta area. ... more   less 
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