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Comfort Inn Civic Center

Certificate of Excellence
GreenLeadersBronze level
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281 Civic Center Dr., Augusta, ME 04330
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Choice Privileges Points
Best prices for: 1 room 1 guest
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Comfort Inn Civic Center
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Comfort Inn Civic Center
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180 reviews from our community

Traveler rating
    82
    52
    28
    10
    8
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69
44
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
85 reviews 85 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We read the reviews for this hotel before we came and it really is a nice hotel. Clean rooms. Clean pool and hot tub was great. Staff were friendly and the breakfast was excellent. The breakfast staff was very friendly and helpful. Will be back or sure.

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Saint Agatha, Maine
Top Contributor
56 reviews 56 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 28, 2015

Never having stayed at a Choice Hotel Chain property, I picked the Comfort Inn Civic Center as a 'first time' stay location due to it's proximity to the Augusta Civic Center where my wife had to attend an instructional class for work. Outside appearance cannot be a factor due to it being Winter, and snow accumulation. Check in was fine,... More 

Was this review helpful? Yes 1
Lisbon Falls, Maine
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 27, 2015

Nice friendly staff. Beautiful spacious rooms with nice bedding. Exceptionally clean. Pool and hot tub were great!!! Great location near shopping, Civic Center and all Augusta has to offer. Easy to get to from highway.

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Erica H, Manager at Comfort Inn Civic Center, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us at the Comfort Inn Civic Center. We greatly appreciate your compliments of our staff and our hotel. We look forward to seeing you again soon! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2015 via mobile

Great! Thank you! Great! Thank you! Breakfast tasted great and Brenda was very helpful!!!!!! Great! Thank you! The only negative thing that I have to say is that it is incredibly annoying that you force your customer to write a review that is at least 200 characters on this website. I'd like to write a shorter review, and I would... More 

Was this review helpful? Yes 1
Erica H, Manager at Comfort Inn Civic Center, responded to this review

Thank you for taking the time to review your recent stay with us at the Comfort Inn. I am glad you enjoyed your stay and will pass along your kind words to Brenda in our breakfast area. More 

Presque Isle, Maine
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 17, 2015

We were welcomed with friendly service and a gift bag of cookies, bottled water and other goodies ! Our king sized room was lovely with two flat screens! Our nice breakfast was made even better by Brenda's friendly conversation and service. The indoor pool and hot tub were fun! Wonderful stay!

Was this review helpful? Yes 1
Erica H, Manager at Comfort Inn Civic Center, responded to this review

Thank you for taking the time to review your recent stay with us at the Comfort Inn. I am glad you enjoyed our complimentary goodie bag that we give to all of our valued Choice Privileges members and that you found your spacious suite lovely. I will be sure to pass along your kind words to Brenda in the breakfast... More 

Milton, New Hampshire, United States
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 14, 2015

The parking lot isn't the greatest. There's more parking outback but no wants to walk far when it's snowing/raining out. The looks of the Inn was nice when you first walk in. Was greated immediately and checked in with in a minute. Very quick service. We had a king size bed on the first floor. The bed and pillows are... More 

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Erica H, Manager at Comfort Inn Civic Center, responded to this review

Thank you for taking the time to review your recent stay with us. I am glad you were pleased with the appearance of our lobby, our pillow top mattresses, and having a choice of soft or firm pillows. You will be happy to know we are in the process of replacing some of our older fitness equipment starting with a... More 

Gloucester, Massachusetts
Contributor
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2015

I've stayed in many hotels/inns/motels in the Augusta, Maine area in the last few years and I have to Comfort Inn Civic Center is by far the nicest of them all! Everything was impeccably clean and well appointed. The staff was friendly and helpful and it's close to everything I need when I'm in town. The beds were very comfortable... More 

Was this review helpful? Yes
Erica H, Manager at Comfort Inn Civic Center, responded to this review

Thank you so much for your glowing review! I am glad you find our beds comfortable and enjoy having the choice of either firm or soft pillows. I will be sure to share your kind words with our staff so they know how much they are appreciated! We look forward to welcoming you back the next time you are in... More 

Sullivan, ME
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 4, 2015 via mobile

I consider this Comfort Inn to be my home away from home. Every morning Brenda welcomes me to a delightful breakfast. This is one of the cleanest and well-organized breakfast rooms available. Fresh fruit, hot and cold options, never-empty coffee pot etc. Brenda takes great pride in her job and facility. Thank you!

Was this review helpful? Yes
Erica H, Manager at Comfort Inn Civic Center, responded to this review

Thank you for taking the time to write this review concerning your stays with us at the Comfort Inn. We appreciate the positive feedback and high score you gave us. It is great that Brenda is able to make your day a little brighter. Thank you for being our guest! More 

Maine
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2015

My daughter and I stayed here for one night to have a girls night away. The location is perfect, close to lots of shopping and restaurants and very close to the interstate. The staff was friendly, the room was nice, not too big and not to small, the beds were comfortable. My daughter enjoyed the indoor heated pool! My only... More 

Was this review helpful? Yes
Erica H, Manager at Comfort Inn Civic Center, responded to this review

Thank you for taking the time to review your recent stay with us. I am glad that you and your daughter enjoyed your girls night out. I do apologize for the noise from the pool area during your visit. We would be more than happy to accommodate you in a room further from the pool on your next stay. We... More 

Salisbury, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2015

I read the reviews before booking our weekend in Augusta, the reviews did not do it justice. The place was very clean and had everything you could need away from home. The Staff was extremely friendly and helpful...especially Kathy in housekeeping and Andrea at the front desk. I highly recommend this hotel. Worth every cent.

Was this review helpful? Yes 1
Erica H, Manager at Comfort Inn Civic Center, responded to this review

Thank you for such a wonderful review. We work very hard to please each and every guest, and it is always a pleasure to hear feedback. We have wonderful staff members, and they will be happy to hear they're work is appreciated. Looking forward to having you as our guest in the future! More 

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