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Fairfield Inn & Suites

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14 Anthony Avenue, Augusta, ME 04330
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Fairfield Inn & Suites
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101 reviews from our community

Traveler rating
    37
    47
    12
    3
    2
See reviews for
34
29
6
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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    (101)
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    (19)
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Vermont
Senior Contributor
26 reviews 26 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We are coming to the end of a 5 night stay at the Fairfield Inn, as my father-in-law passed away unexpectedly on Monday. When we arrived at the Fairfield Inn, we were still a little bit in shock, and pretty shaken. The wonderful staff were kind, compassionate, provided everything we needed, while giving us plenty of privacy. We returned to... More 

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Cumming, GA
Top Contributor
210 reviews 210 reviews
91 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is clean, but after staying in one of the newer Fairfield Inns (in New Brunswick, CAN), it was a disappointment. The rooms are so tiny, we were claustrophobic. Location is good, though - lots of dining options.

Was this review helpful? Yes
JimStoots, Front Office Manager at Fairfield Inn & Suites, responded to this review

Thank you for taking the time to review us on TripAdvisor. I am sorry you did not like the layout of your room. Please note that we are a property that is over seven years old and we are looking forward to a renovation this coming fall. We appreciate all your feedback as this will help us to make guest... More 

Dieppe, Canada
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My family of 4 recently made a trip from NB to Sunday River and stopped in Augusta on our way there and back. We had stayed at this Fairfield before and we were, as always, welcomed with a smile and great service. The place is very clean, which is one of the most important aspects for me, and the staff... More 

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Garden City, New York
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel on a weekly basis for about 9 months. The Fairfield was a great home away from home for someone who needed to travel regularly for business. The front desk staff were incredibly nice and very helpful. They made the place feel very welcoming and warm. If I had one complaint I would say that the... More 

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NB
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a night at a great price through Priceline.com. The front desk was friendly and check in was quick, the room was very clean and the complimentary breakfas was good! Would stay here again.

Was this review helpful? Yes
Falmouth, Massachusetts
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After a long snowy drive we took refuge at the Fairfield Inn. I called from the road. The front desk was helpful and attentive. We were pleasantly surprised by this newer clean and comfortable room. We got a studio or a suite. I am not really sure we had California king and a sitting area with a pull out sofa.... More 

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JimStoots, Front Office Manager at Fairfield Inn & Suites, responded to this review

Thank you for reviewing us on Trip Advisor. We do appreciate your compliments and feedback of our hotel. We would love tobe your host again if you are ever in the Augusta area again. More 

1 review
1 of 5 stars Reviewed February 9, 2015

We checked in on Saturday night only to be left standing at the front desk for a while before anyone took care of us. Then went to room and the door lock did not work. The desk agent actually questioned me about the lock not working. She gave us another room after she verified the lock didn't work and I... More 

Was this review helpful? Yes
JimStoots, Front Office Manager at Fairfield Inn & Suites, responded to this review

I am so sorry to hear of the problems you had during your recent stay with us. This certainly is not up to our standards and I can understand your frustration. This has been shared with our staff as we take all feedback seriously. Please feel free to call me directly as we would love to have the opportunity to... More 

New Bedford, Massachusetts
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 20, 2015

This isn't the first time we have stayed here. Upon check in (after a very long day of driving), we asked for the best rate with Queen beds. After we were quoted a price, I asked for a bit better price since online it was a better rate, plus I am a member. The price was quoted and I agreed... More 

Was this review helpful? Yes 2
Mystic, Connecticut
Top Contributor
51 reviews 51 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 13, 2015

Needs some major updates, specifically with room heaters. It's impossible to stay comfortable in a room that blasts hot air for 5 minutes, shuts off for 5 minutes, repeats all night. Every time heater came on, had to turn TV volume up. Annoying. This type of system also dries out the air very quickly. Will not stay here again.

Was this review helpful? Yes
JimStoots, Front Office Manager at Fairfield Inn & Suites, responded to this review

Please accept my apologizes for the heating unit being loud in your room. I do know how frustrating it can be with the dry air from the heating units. More 

Boca Raton, Florida
Contributor
19 reviews 19 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 8, 2015

Very nice staff - . Very Clean adequate breakfast would stay here again for sure On returning home I noticed there were some issues with the credit card payment which they quickly resolved. Mistakenly billed to my Husbands card and mine was signed up for the Marriott rewards 5x points with Amex so I didnt get these.

Was this review helpful? Yes
JimStoots, Front Office Manager at Fairfield Inn & Suites, responded to this review

Thank you for taking time to review us on TripAdvisor. We do appreciate feedback from our guests. With your feedback this helps us to continue making your stay enjoyable and memorable. More 

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