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Fairfield Inn & Suites

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14 Anthony Avenue, Augusta, ME 04330
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Fairfield Inn & Suites
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Fairfield Inn & Suites
Fairfield Inn & Suites
Fairfield Inn & Suites
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104 reviews from our community

Traveler rating
    38
    48
    13
    3
    2
See reviews for
37
29
6
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (104)
  • Mar-May only
    (22)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (22)
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Riverview, Canada
Top Contributor
112 reviews 112 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Friendly staff, free breakfast was great, lots of variety. Clean , comfortable rooms. Needed more shampoo in bathroom. There was a bus tour there, and we didn't hear a thing. Great sleep quality. I will be back again.

Was this review helpful? Yes
JimStoots, Front Office Manager at Fairfield Inn & Suites, responded to this review

Thank you for all your compliments on our property. We have shared them with our staff and look forward when you visit our area again. More 

Orlando, Florida
1 review
5 of 5 stars Reviewed April 10, 2015

I highly recommend this hotel for its hospitality, amenities and the front desk staff, particularly Maria who went above and beyond to make my wife's and my stay there perfect, given that we were in Maine for a family funeral. Maria has a "whatever it takes attitude" and she is a tribute to this hotel and the Marriott Corporation.

Was this review helpful? Yes
Bristol, RI
Senior Contributor
43 reviews 43 reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 31, 2015 via mobile

The staff was very pleasant, but within minutes of entering our room my son found a hair brush and dirty sock under the beds leaving us to question how clean our room really was. So glad to have only stayed 1 night.

Was this review helpful? Yes
JimStoots, Front Office Manager at Fairfield Inn & Suites, responded to this review

Please accept my apologizes for the room not being cleaned properly. This is certainly not up to our standards. I am sharing this information with our housekeeping staff in hopes that this was an isolated issue. Again please accept my apologizes. More 

Vermont
Senior Contributor
26 reviews 26 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 21, 2015

We are coming to the end of a 5 night stay at the Fairfield Inn, as my father-in-law passed away unexpectedly on Monday. When we arrived at the Fairfield Inn, we were still a little bit in shock, and pretty shaken. The wonderful staff were kind, compassionate, provided everything we needed, while giving us plenty of privacy. We returned to... More 

Was this review helpful? Yes 1
Cumming, GA
Top Contributor
224 reviews 224 reviews
97 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed March 16, 2015

The hotel is clean, but after staying in one of the newer Fairfield Inns (in New Brunswick, CAN), it was a disappointment. The rooms are so tiny, we were claustrophobic. Location is good, though - lots of dining options.

Was this review helpful? Yes 1
JimStoots, Front Office Manager at Fairfield Inn & Suites, responded to this review

Thank you for taking the time to review us on TripAdvisor. I am sorry you did not like the layout of your room. Please note that we are a property that is over seven years old and we are looking forward to a renovation this coming fall. We appreciate all your feedback as this will help us to make guest... More 

Dieppe, Canada
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 14, 2015

My family of 4 recently made a trip from NB to Sunday River and stopped in Augusta on our way there and back. We had stayed at this Fairfield before and we were, as always, welcomed with a smile and great service. The place is very clean, which is one of the most important aspects for me, and the staff... More 

Was this review helpful? Yes 2
Garden City, New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2015

I stayed in this hotel on a weekly basis for about 9 months. The Fairfield was a great home away from home for someone who needed to travel regularly for business. The front desk staff were incredibly nice and very helpful. They made the place feel very welcoming and warm. If I had one complaint I would say that the... More 

Was this review helpful? Yes 2
NB
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 24, 2015

Stayed here for a night at a great price through Priceline.com. The front desk was friendly and check in was quick, the room was very clean and the complimentary breakfas was good! Would stay here again.

Was this review helpful? Yes 2
Falmouth, Massachusetts
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 22, 2015

After a long snowy drive we took refuge at the Fairfield Inn. I called from the road. The front desk was helpful and attentive. We were pleasantly surprised by this newer clean and comfortable room. We got a studio or a suite. I am not really sure we had California king and a sitting area with a pull out sofa.... More 

Was this review helpful? Yes 2
JimStoots, Front Office Manager at Fairfield Inn & Suites, responded to this review

Thank you for reviewing us on Trip Advisor. We do appreciate your compliments and feedback of our hotel. We would love tobe your host again if you are ever in the Augusta area again. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 9, 2015

We checked in on Saturday night only to be left standing at the front desk for a while before anyone took care of us. Then went to room and the door lock did not work. The desk agent actually questioned me about the lock not working. She gave us another room after she verified the lock didn't work and I... More 

Was this review helpful? Yes 1
JimStoots, Front Office Manager at Fairfield Inn & Suites, responded to this review

I am so sorry to hear of the problems you had during your recent stay with us. This certainly is not up to our standards and I can understand your frustration. This has been shared with our staff as we take all feedback seriously. Please feel free to call me directly as we would love to have the opportunity to... More 

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