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Fairfield Inn & Suites

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14 Anthony Avenue, Augusta, ME 04330
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Fairfield Inn & Suites
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103 reviews from our community

Traveler rating
    38
    47
    13
    3
    2
See reviews for
36
29
6
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • French first
  • Italian first
  • Any
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  • All months
    (103)
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    (21)
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    (31)
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    (29)
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    (22)
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Orlando, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

I highly recommend this hotel for its hospitality, amenities and the front desk staff, particularly Maria who went above and beyond to make my wife's and my stay there perfect, given that we were in Maine for a family funeral. Maria has a "whatever it takes attitude" and she is a tribute to this hotel and the Marriott Corporation.

Was this review helpful? Yes
Bristol, RI
Senior Contributor
43 reviews 43 reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The staff was very pleasant, but within minutes of entering our room my son found a hair brush and dirty sock under the beds leaving us to question how clean our room really was. So glad to have only stayed 1 night.

Was this review helpful? Yes
JimStoots, Front Office Manager at Fairfield Inn & Suites, responded to this review

Please accept my apologizes for the room not being cleaned properly. This is certainly not up to our standards. I am sharing this information with our housekeeping staff in hopes that this was an isolated issue. Again please accept my apologizes. More 

Vermont
Senior Contributor
26 reviews 26 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We are coming to the end of a 5 night stay at the Fairfield Inn, as my father-in-law passed away unexpectedly on Monday. When we arrived at the Fairfield Inn, we were still a little bit in shock, and pretty shaken. The wonderful staff were kind, compassionate, provided everything we needed, while giving us plenty of privacy. We returned to... More 

Was this review helpful? Yes 1
Cumming, GA
Top Contributor
212 reviews 212 reviews
91 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed March 16, 2015

The hotel is clean, but after staying in one of the newer Fairfield Inns (in New Brunswick, CAN), it was a disappointment. The rooms are so tiny, we were claustrophobic. Location is good, though - lots of dining options.

Was this review helpful? Yes 1
JimStoots, Front Office Manager at Fairfield Inn & Suites, responded to this review

Thank you for taking the time to review us on TripAdvisor. I am sorry you did not like the layout of your room. Please note that we are a property that is over seven years old and we are looking forward to a renovation this coming fall. We appreciate all your feedback as this will help us to make guest... More 

Dieppe, Canada
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 14, 2015

My family of 4 recently made a trip from NB to Sunday River and stopped in Augusta on our way there and back. We had stayed at this Fairfield before and we were, as always, welcomed with a smile and great service. The place is very clean, which is one of the most important aspects for me, and the staff... More 

Was this review helpful? Yes 1
Garden City, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2015

I stayed in this hotel on a weekly basis for about 9 months. The Fairfield was a great home away from home for someone who needed to travel regularly for business. The front desk staff were incredibly nice and very helpful. They made the place feel very welcoming and warm. If I had one complaint I would say that the... More 

Was this review helpful? Yes 1
NB
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 24, 2015

Stayed here for a night at a great price through Priceline.com. The front desk was friendly and check in was quick, the room was very clean and the complimentary breakfas was good! Would stay here again.

Was this review helpful? Yes 1
Falmouth, Massachusetts
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 22, 2015

After a long snowy drive we took refuge at the Fairfield Inn. I called from the road. The front desk was helpful and attentive. We were pleasantly surprised by this newer clean and comfortable room. We got a studio or a suite. I am not really sure we had California king and a sitting area with a pull out sofa.... More 

Was this review helpful? Yes 1
JimStoots, Front Office Manager at Fairfield Inn & Suites, responded to this review

Thank you for reviewing us on Trip Advisor. We do appreciate your compliments and feedback of our hotel. We would love tobe your host again if you are ever in the Augusta area again. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 9, 2015

We checked in on Saturday night only to be left standing at the front desk for a while before anyone took care of us. Then went to room and the door lock did not work. The desk agent actually questioned me about the lock not working. She gave us another room after she verified the lock didn't work and I... More 

Was this review helpful? Yes 1
JimStoots, Front Office Manager at Fairfield Inn & Suites, responded to this review

I am so sorry to hear of the problems you had during your recent stay with us. This certainly is not up to our standards and I can understand your frustration. This has been shared with our staff as we take all feedback seriously. Please feel free to call me directly as we would love to have the opportunity to... More 

New Bedford, Massachusetts
Contributor
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 20, 2015

This isn't the first time we have stayed here. Upon check in (after a very long day of driving), we asked for the best rate with Queen beds. After we were quoted a price, I asked for a bit better price since online it was a better rate, plus I am a member. The price was quoted and I agreed... More 

Was this review helpful? Yes 2
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