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The Senator Inn & Spa


Hotel class 3.0 of 5
284 Western Avenue at I-95, Augusta, ME 04330
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Reviews you can trust

75% Recommend
4.0 of 5 stars 67 reviews
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By trip type
All (67)
[ Date ] [ Rating ]
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5 of 5 stars
Sanclimenti   1 contribution
New York
Nov 10, 2009 | Trip type: Business

I recently stayed at the Senator Inn on a business trip and was really impressed. The rooms were large and beautiful, we had a firelplace in our room as well as a living room and sitting area. There was also a great desk area to set up my laptop and printer. The restaurant was amazing and the Spa/Health club was... more

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5 of 5 stars
meandhimalways   1 contribution
Clinton
Nov 7, 2009 | Trip type: Couples

It was a great time and beautiful room!! hot tub. fire place. very clean perfect place for a honey moon. A very relaxing place to stay and be pampered! more

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4 of 5 stars
deutsch54   1 contribution
Wayne
Nov 6, 2009 | Trip type: Solo travel

Just read the reviews and wanted to add that somehow I came out of the jacuzzi or pool with a cut on my big toe. Since I saw the other review, wanted to document it! I don't know how it happened! more

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3 of 5 stars
scitty   7 contributions
Bangor, Maine
Oct 18, 2009 | Trip type: Couples

This was our first stay at the Senator, and we were looking forward to what we thought would be luxurious accomodations. While it wasn't a bad stay (we both agreed we'd stay again probably), it certainly fell short of our expectations. First, the positive. Staff, staff, staff! Everyone we met was very friendly and very helpful, from the desk clerk... more

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3 of 5 stars
sawtoothnational   1 contribution
oakley, ca
Oct 8, 2009 | Trip type: Couples

The Senator Inn is a good size hotel and the best in Augusta from what I heard. I was in town for a wedding so I had my hair done in the salon which looked extensive with nice spa facilities and the customer service was great. Check in was a breeze, we got into our room early and found it... more

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4 of 5 stars
AmeliaAirheadOnTheRd   13 contributions
NH
Sep 11, 2009 | Trip type: Couples
1/1 found this review helpful

Colonial feel to the place with the carriage lights outside. Room was more than spacious, and clean. Proximity to Target was very helpful when I'd discovered my luggage was ... at home! Smoking rooms available, Yay! Two pools, one indoors, one outdoors. more

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2 of 5 stars
Canadian56   1 contribution
Québec city
Sep 8, 2009 | Trip type: Family
0/1 found this review helpful

We stayed only one night because we wanted to come in a hotel with an interior swimming pool. First, they said us that we were upgraded but we saw nothing different that what we reserved (a kingsize bed and a sofabed). My husband was injured in the swimmingpool because of the floor (haw can it be possible???). The swimming pool... more

Management response from
senatorinfo, General Manager

Dear Canadian56 Thank you for taking the time to review our hotel. I have contacted the Spa manager about the issue that you reported. There was no report of any problems with our pool so further follow up was not deemed necessary. We have a very well run full service spa with attention to detail. We have over 300 members...

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4 of 5 stars
kay67   3 contributions
kay67
Aug 21, 2009 | Trip type: Family
1/1 found this review helpful

It really was. The rooms were very clean, and the set up was kind of fun. In some cases you enter your room with the convenience of a motel, but you have another door, so as to enter the hotel via the main corridor. We liked it so much that we chose to stay again, on the second half of... more

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5 of 5 stars
jw7222   1 contribution
Connecticut
Aug 17, 2009 | Trip type: Business
1/1 found this review helpful

I stayed at this facility at two different intervals. One stay was for 2 weeks and the other was for 1 week. As I checked in, the hotel staff at the front desk greated me with smiles and were there to assist with my every need. I arrived at the hotel on August 16th after driving for over five hours.... more

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5 of 5 stars
reimannm   2 contributions
Texas
Aug 17, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

The staff is amazing especially Jason and Eric. If you had a question or concern, their accomodations were remarkable. It's nice to feel like a family member when you're on the road, and they definitely made you feel welcomed. I am very critical when it comes to customer service and I can honestly say -- they surpassed all of my... more

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The Senator Inn & Spa Also Known As

  • Best Western Senator Hotel
  • Best Western Augusta
  • Augusta Best Western
Address: 284 Western Avenue at I-95, Augusta, ME 04330
Augusta Hotels The Senator Inn & Spa
4.0/5.0
67