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All 8 Augusta hotels

Senator Inn & Spa

3.0 of 5 Hotel   |   284 Western Avenue, Route 202, Augusta, ME 04330
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Senator Inn & Spa
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80%
Ranked #3 of 8 hotels in Augusta
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
HowardW Pennsylvania
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397 people have reviewed this hotel

Traveler rating
    209
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
Dubai, United Arab Emirates
2 reviews
1 of 5 stars Reviewed yesterday NEW

My wife and I decided to spend the day at the Senator Spa as we heard a great deal and were told that it was the best Spa to go to as we were visiting Family and friends in the Region. We had an appointment at 1.30 pm and decided to arrive 15 minutes earlier so that they could show... More

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Pennsylvania
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were quite pleased with our one night stay here. The room was clean and comfortable, as was the updated bathroom. The shower was perfect. Breakfast was better than average. We did not have time to try out the pool or spa, but we will likely return the next time we are in Augusta. Best hotel wifi ever. A good... More

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Jonathan R, Manager at Senator Inn & Spa, responded to this review

Thank you, Howard W for your wonderful review of the Senator Inn & Spa. We are glad you enjoyed our Breakfast buffet and the high speed Wi-Fi. We have recently renovated many of our bathrooms and are pleased you enjoyed them. We look forward to your stay the next time you are in Augusta! More

Hagerstown, Maryland
1 review
2 of 5 stars Reviewed 4 days ago NEW

Families considering a stay here should be advised! While the pictures of the indoor pool are great on the website, its not going to be a great time for your children (should it rain during your stay, like ours). My stepdaughter was denied a towel from the Spa staff who is responsible for the management of the indoor pool, she... More

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Jonathan R, Manager at Senator Inn & Spa, responded to this review

Firstly, thank you for taking the time to share your experience of the Senator Inn & Spa. For everyone’s safety, when there is a thunderstorm or lightning, we close both the indoor and outdoor pools until the storm has passed. We have land and water classes that are complimentary to all of our hotel guests. The water aerobics classes are... More

Saint John
Senior Contributor
23 reviews 23 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Best hotel we could find in Augusta with some outdoor seating space. My husband and I were on a motorcycle trip from New Brunswick (Canada) to New York. On our way home we decided to stop in Augusta for the night, and there were not too many options. It was a little pricey but worth it for the outdoor space... More

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Jonathan R, Manager at Senator Inn & Spa, responded to this review

Thank you for taking the time to review the Senator Inn & Spa. We are delighted that you enjoyed your stay and that we were able to accommodate you on your trip from New Brunswick to New York. We hope you are able to stop by on your way back home! More

Portland, Maine
1 review
4 of 5 stars Reviewed 1 week ago NEW

Stayed in a luxury spa suite, paid a little too much in my opinion. It was nice to have a sitting room separated by a door, although it really amounted to an office with desk. We were not there to work, so it didn't get much use. The set up was odd. Half the bathroom was outside the bathroom. The... More

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Jonathan R, Manager at Senator Inn & Spa, responded to this review

Thank you for taking the time to review the Senator Inn & Spa. In the spa suites, we like to make it more comfortable and have two available sinks and mirrors for guests to use, one in the bathroom and the other with a full vanity mirror just outside the bathroom. We are pleased you enjoyed your stay and took... More

Waverly, Iowa
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great place. It has great amenities and very friendly staff. We had a mix up on our check in date and they helped us get things figured out in seconds. Loved Cloud 9, with really friendly staff. We would totally stay here again if in the area.

Was this review helpful? Yes 1
JDDWentworth, Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your experience of the Senator Inn & Spa. We are so happy you enjoyed your stay and that plan to stay with us the next time you are in the area. We look forward to seeing you again soon! More

Halifax, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love staying here! It is an older hotel, but has lots of class. The breakfast is in one of the nicest restaurants, with a 1920's flair. Staff is really nice, and the rooms are clean! When you go to the pool area, you feel as though you are in Greece. Great shopping is also close by.

Was this review helpful? Yes 2
JDDWentworth, Manager at Senator Inn & Spa, responded to this review

Thank you for taking the time to review the Senator Inn & Spa. We are thrilled that you got the “Senator Experience” and enjoyed your stay. We are very proud of our buffet style breakfast in the morning and our beautiful indoor pool. We look forward to seeing you again in the future. More

Portland, Oregon
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is an older motel, with a nice New England ambiance. However, there are problems. Front desk staff are indifferent and ill-informed. I requested a room with a stall-shower. At check-in I was assured the room I was assigned had a stall shower, but it was located a good distance away, in another building. I asked if they were sure... More

Was this review helpful? Yes 1
JDDWentworth, Manager at Senator Inn & Spa, responded to this review

Thank you for taking the time out of your day to share your experience with us. We have recently renovated some of our rooms with a stand up only shower and I believe some of our new employees were not aware of the recent change. As a team, we have discussed the newer features of our rooms so that the... More

Dublin, Ireland
Top Contributor
390 reviews 390 reviews
188 hotel reviews
483 helpful votes 483 helpful votes
5 of 5 stars Reviewed June 9, 2014

Bit belated...but better late than never! The first room we were offered wasn't really nice and not recommended. It was at the back and away from the hotel itself, so we then got a room in the main part. Bad luck! The electricity failed and the maintenance couldn't get it fixed so the guy on reception offered us an upgrade.... More

Was this review helpful? Yes 2
JDDWentworth, Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your experience of the Senator Inn & Spa. We are delighted that you enjoyed the upgraded room from a long day of traveling. We are very proud of our staff for providing wonderful customer service. We are very pleased you enjoyed the dinner and breakfast from our Cloud 9 Restaurant. We look forward to seeing you... More

Rumford, Maine
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 4, 2014 via mobile

Stayed overnight and accidentily left my sons bear behind. I called as soon as I got home and was told by the front desk the bear had been found in the room. I told the lady I live two hrs away how long can the bear be held. She told me they would hold it for a month when could... More

Was this review helpful? Yes 3
JDDWentworth, Manager at Senator Inn & Spa, responded to this review

Firstly, thank you for taking the time to share your review with regards to your recent stay at the Senator Inn & Spa. Your comments are invaluable to us in our efforts to improve our standards of service. On behalf of the Senator Team, I would like to extend my sincerest apology for your son's bear that was lost. As... More

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Additional Information about Senator Inn & Spa

Address: 284 Western Avenue, Route 202, Augusta, ME 04330
Location: United States > Maine > Augusta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Senator Inn & Spa 3*
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Also Known As:
Senator Inn And Spa
Senator Hotel Augusta
Best Western Senator Hotel
Best Western Augusta
Augusta Best Western
Senator Inn & Spa Augusta, Maine

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Augusta #3 Business Hotel in Augusta #4 Romantic Hotel in Augusta
Hotel Class
Number of rooms
124

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