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All 8 Augusta hotels

Senator Inn & Spa

3.0 of 5 Hotel   |   284 Western Avenue, Route 202, Augusta, ME 04330
Hotel amenities
Senator Inn & Spa

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Ranked #3 of 8 hotels in Augusta
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
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373 people have reviewed this hotel

Traveler rating
    197
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    24
    14
See reviews for
90
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109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel had nice rooms with a microwave and refrigerator. The restaurant is worth a visit. Check out the desserts! We stayed in one of the Presidential Suites. The pool is in the spa area and is very nice. There is also a hot tub in the pool room and a steam room. Upstairs from the pool is the exercise... More

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Somersworth, New Hampshire
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stay here frequently for work and I haven't had a bad stay yet. (I get government rates for the work I do, so I can't comment about price, since I don't know what full price is.) This is an older building, but they've done a great job maintaining it. The staff is very friendly, the rooms are cozy, and... More

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Ohio, Illinois
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This place is the most dirties place I have ever stayed in.bathroom tiles were dirty with brown stuff on them .bathtub had mold inside and on the edges of the bathtub.tissue holder looked like it had never been dusted in years.beds sheets were not neat at all.sheets were wrinkled. I stayed two nights and housekeeper kept doing both beds wrinkled.... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I cannot say enough positives about all the staff, from the front desk to the restaurant to housekeeping to the pool and spa: each and every person I spoke with was positive, polite, helpful and very obviously well trained. The room was spotlessly clean as was the pool and spa. Was the decor a bit dated? Yes, but I am... More

Was this review helpful? Yes 2
Augusta, Georgia
Senior Reviewer
8 reviews 8 reviews
1 of 5 stars Reviewed 2 weeks ago

I stayed here because I was attending a business event at the Augusta Civic Center, and it was on the list of recommended hotels. WHAT A DUMP!!! When I checked in, I was "upgraded" to a suite. The suite happened to be located in the basement. Think of a scary movie in an old hotel from the 50's. With the... More

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Rooms are dated, and those with outside/parking lot access should have space immediately in front of the door assigned to that room. Very frustrating to locate a space far from your door and then try maneuver your luggage between the cars parked right up and hanging over your access walkway. Staff at the front desk is very pleasant, however the... More

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Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A bit corporate and nothing special but the rooms are comfortable, it has a nice spa and the staff was friendly. Awful location near the mall and hardly anything to do in the area. We were here to visit friends, otherwise we would not have stayed here.

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JDDWentworth, Manager at Senator Inn & Spa, responded to this review

Thank you for taking the time to review our hotel. We are a locally owned hotel by the Lafayette Family. Our goal is to ensure that every guest leaves satisfied and we are happy you enjoyed your room and the spa during your stay. More

Brewer, ME
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just spent a day and night at the Senator and had a great time. We stayed in one of the Spa suites. The room was very nice - it we had stayed longer the extra sitting room space would have come in handy and the jacuzzi tub would have been a plus. I had an amazing massage - the therapists... More

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JDDWentworth, Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your experience of the Senator Inn & Spa. We are glad you enjoyed your massage and your stay. We strive to make sure that all of our guests are satisfied with their stay. We will be discussing the possibility of offering alternative pillow options in our next meeting. More

Portland, Maine
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Checked into room 142 after a long day of business. Ugliest room I have ever seen, kind of guacamole - colored, if the guacamole sat out over night. Not much hot- water in the morning. The free continental breakfast and service in the dining room were very good, but did not off set the hands down ugliest hotel roomI have... More

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JDDWentworth, Manager at Senator Inn & Spa, responded to this review

Firstly, thank you very much for taking the time to share your review with regards to your recent stay at the Senator Inn & Spa. Your comments are invaluable to us in our efforts to improve our standards of service. On behalf of the Senator Team, I would like to extend my sincerest apology for the disappointment that you've encountered... More

Boston
Contributor
16 reviews 16 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great staff. Could not be more helpful or accommodating. Clean rooms. Comfortable beds. Wi Fi access and business center. Cozy pillows. Easy access to interstate. Welcoming to dogs. I have stayed in the least expensive room which was great. Appreciate the microwave and fridge. You will need the refrigerator if you choose to eat in The Cloud. Oh my God,... More

Was this review helpful? Yes 2
JDDWentworth, Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your experience with Trip Advisor community. We are delighted you enjoyed the lobster brick oven pizza and our full buffet style breakfast that is included with the room. The coffee in the restaurant and in the lobby is locally roasted from Carrabassett Coffee Company. We are proud to be a pet friendly hotel and are pleased... More

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Additional Information about Senator Inn & Spa

Also Known As:
Senator Hotel Augusta
Senator Inn And Spa
Senator Hotel
Best Western Senator Hotel
Best Western Augusta
Augusta Best Western
Senator Inn & Spa Augusta, Maine
Address: 284 Western Avenue, Route 202, Augusta, ME 04330
Location: United States > Maine > Augusta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Augusta
#3 Family Hotel in Augusta
#4 Business Hotel in Augusta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Senator Inn & Spa 3*
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