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Hampton Inn Augusta

2.5 of 5 388 Western Ave, Augusta, ME 04330
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Certificate of Excellence 2014
Hampton Inn Augusta
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Hampton Inn Augusta
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200 reviews from our community

Traveler rating
    143
    44
    11
    1
    1
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57
43
11
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Lewiston, Maine
Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I watched this being built as I drove by the site every work day so I know that this is a fairly new hotel and therefore I was surprised at how quickly it is showing a lack of attention. The evening front desk staff is much better than that at 6 AM, but the whole building is dark and gloomy... More 

Was this review helpful? Yes
Gordon C, General Manager at Hampton Inn Augusta, responded to this review

I am very sorry you did not have a pleasant stay with us the last time you were here. Per our 100% Satisfaction Guarantee we have refunded your payment. Thank you for your comments, we will use them to get better and make sure that room is up to our Hampton Inn standards. Please accept my apology for your experience... More 

United States
1 review
4 of 5 stars Reviewed 1 week ago

I made a short notice reservation and the hotel staff did a very good job of keeping the hotel clean and they were very friendly to me even though I am not a member of the Hilton rewards club. The room itself was very nice and quiet as well.

Review collected in partnership with Hampton

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Hampton, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Later arrival, met by nice workers behind counter. The hotel was very clean and affordable price. The restaurant next to property had ok food, but it's nice to walk to a restaurant. Had a business meeting in lobby during breakfast. Very quiet areas and courteous people working the dining area and check out area.

Review collected in partnership with Hampton

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Boston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Clean, comfortable and close to local attractions. The hotel is close to the interstate, but not so close you can hear traffic. the staff is friendly and hotel is clean and comfortable. I stay in this hotel often and have never had any issues.

Review collected in partnership with Hampton

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brunswick, maine
Top Contributor
112 reviews 112 reviews
21 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Friendly staff, fresh fruit and hot do-it-yourself waffles, hot French toast sticks in the breakfast area, store snacks available all night, good amenities, sheets clean, soaps nice. The mattresses seemed a tad tired, but OK to sleep on. No top sheet as such, but a fresh duvet not tucked in, more Euro style, worked fine. Windows OPEN a little, yay.

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Dartmouth, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Breakfast was great Room very clean Great Staff I would recommend this hotel for any type of travel from business to a vacation stay. The pool was nice and the gym too. The location is good as there are many restaurants nearby. Our room had a king size bed and was very comfortable. The staff was always very friendly and... More 

Review collected in partnership with Hampton

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Gordon C, General Manager at Hampton Inn Augusta, responded to this review

It's always nice to hear positive comments about how much you enjoyed staying at The Hampton Inn in Augusta. Thanks for choosing to stay with us! More 

Bar Harbor, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Our family stayed for only one night at the Hampton Inn in Augusta, Maine as a short getaway. Everything was fantastic. All of the employees were friendly and energetic and went out of their ways to be helpful. The hotel was very clean, and the pool area was great. We spent a lot of time swimming. We will definitely stay... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Gordon C, General Manager at Hampton Inn Augusta, responded to this review

Heather, Thanks for the great review. I'm glad you were able to enjoy the pool and other amenities the Hampton Inn Augusta has to offer. Have a great new year. Gordon More 

1 review
5 of 5 stars Reviewed 4 weeks ago

On check in staff offered to help us find local places to dine. Always someone at the check in desk for service. Room was very clean. Still provide quality bathroom amenities and if you forget something, they will provide items.

Review collected in partnership with Hampton

Was this review helpful? Yes
Gordon C, General Manager at Hampton Inn Augusta, responded to this review

Thank you for the nice review. We're glad you enjoyed your stay and hope to see you again. Thanks for staying at our Hampton Inn! More 

Charlottetown, PE
Top Contributor
53 reviews 53 reviews
32 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a relatively new property. Room was as expected; comfortable beds, good shower, good wifi. Breakfast was up to Hampton Inn standards. Fitness room is well equipped; pro-quality treadmills, ellipticals and bikes with built-in TV, plus free weights and medicine balls. Would definitely book again.

Was this review helpful? Yes
Gordon C, General Manager at Hampton Inn Augusta, responded to this review

Thanks for choosing our hotel and taking the time to describe some features of the Hampton Inn that most others miss. We appreciate your feedback and hope you can visit again if you're ever back in the area. Happy New Year! More 

1 review
5 of 5 stars Reviewed December 23, 2014

I travel I=to Maine on a regular basis and use the Hampton in Augusta and a base for many of the towns I need to visit. Staff are always welcoming, friendly and helpful. Service is consistent. Can't beat the value.

Review collected in partnership with Hampton

Was this review helpful? Yes
Gordon C, General Manager at Hampton Inn Augusta, responded to this review

Thank you for the kind words and thank you for being a loyal guest of our hotel. More 

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Additional Information about Hampton Inn Augusta

Address: 388 Western Ave, Augusta, ME 04330
Phone Number:
Location: United States > Maine > Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Augusta 2.5*
Number of rooms: 80
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Also Known As:
Hampton Inn Augusta Maine
Hotel Style:
#1 Business Hotel in Augusta
#1 Family Hotel in Augusta

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