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Hampton Inn Augusta

2.5 of 5 388 Western Ave, Augusta, ME 04330
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Certificate of Excellence 2014
Hampton Inn Augusta
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Hampton Inn Augusta
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204 reviews from our community

Traveler rating
    147
    44
    11
    1
    1
See reviews for
59
43
11
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (37)
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Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Came to Hampton Inn Augusta a night early, due to another high volume snow storm. Jill at the Front Desk was very helpful and welcoming, staff is friendly and even offered to shovel out my car with 20 inches of snow on it. My room was clean, warm and modern, and had a comfortable king bed and pull-out sofa. Bathroom... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here during a severe weather event. The staff was very helpful and courteous. The room was wonderful. The bed was soft and luxurious. The pillows - well - I wanted to take them home with me. The room was comfortable, clean and fresh! We enjoyed our stay.

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Lebanon, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Super friendly staff, awesome location, great experience! The staff makes you feel welcome. The breakfast was fresh and great. The pool was super clean. They make it a great home away from home when you are on the road.

Review collected in partnership with Hampton

Was this review helpful? Yes
Gordon C, General Manager at Hampton Inn Augusta, responded to this review

We're so proud of the way the staff at the Hampton Inn Augusta constantly shine and provoke great customers like you to post these great reviews on Tripadvisor! So glad you enjoyed your time with us and hope to see your name on the arrival list soon. Thank You! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is excellent and the staff was very welcoming! It was a pleasure to stay there! We felt at home. There are good restaurants nearby which were recommended by the staff of the hotel. We will consider staying there again in our next trip in the area!

Review collected in partnership with Hampton

Was this review helpful? Yes
Gordon C, General Manager at Hampton Inn Augusta, responded to this review

It never gets old hearing about how wonderful my Hampton co-workers, once again, were either friendly or welcoming! Thanks for your kind words and thanks for being our guest! More 

Lewiston, Maine
Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 22, 2015

I watched this being built as I drove by the site every work day so I know that this is a fairly new hotel and therefore I was surprised at how quickly it is showing a lack of attention. The evening front desk staff is much better than that at 6 AM, but the whole building is dark and gloomy... More 

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Gordon C, General Manager at Hampton Inn Augusta, responded to this review

I am very sorry you did not have a pleasant stay with us the last time you were here. Per our 100% Satisfaction Guarantee we have refunded your payment. Thank you for your comments, we will use them to get better and make sure that room is up to our Hampton Inn standards. Please accept my apology for your experience... More 

United States
1 review
4 of 5 stars Reviewed January 19, 2015

I made a short notice reservation and the hotel staff did a very good job of keeping the hotel clean and they were very friendly to me even though I am not a member of the Hilton rewards club. The room itself was very nice and quiet as well.

Review collected in partnership with Hampton

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Gordon C, General Manager at Hampton Inn Augusta, responded to this review

Charles M, Thanks for your review and thank you for choosing the Hampton Inn Augusta. We appreciate your business. Gordon More 

Hampton, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed January 11, 2015

Later arrival, met by nice workers behind counter. The hotel was very clean and affordable price. The restaurant next to property had ok food, but it's nice to walk to a restaurant. Had a business meeting in lobby during breakfast. Very quiet areas and courteous people working the dining area and check out area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Gordon C, General Manager at Hampton Inn Augusta, responded to this review

Anthony K, Thank you for the nice review of our hotel. I'm glad our "nice" and "courteous" staff was able to get you what you needed to make your stay productive. I hope we see you again. Gordon More 

Boston, United States
1 review
5 of 5 stars Reviewed January 10, 2015

Clean, comfortable and close to local attractions. The hotel is close to the interstate, but not so close you can hear traffic. the staff is friendly and hotel is clean and comfortable. I stay in this hotel often and have never had any issues.

Review collected in partnership with Hampton

Was this review helpful? Yes
Gordon C, General Manager at Hampton Inn Augusta, responded to this review

Donald M, Thank you for being a regular guest, we really appreciate your business. I agree, we do have a great location, close to the many things people need to be productive but quiet when it counts. And thank you for taking time out of your busy schedule to review the hotel. We'll see you soon. Gordon More 

brunswick, maine
Top Contributor
115 reviews 115 reviews
21 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed January 9, 2015

Friendly staff, fresh fruit and hot do-it-yourself waffles, hot French toast sticks in the breakfast area, store snacks available all night, good amenities, sheets clean, soaps nice. The mattresses seemed a tad tired, but OK to sleep on. No top sheet as such, but a fresh duvet not tucked in, more Euro style, worked fine. Windows OPEN a little, yay.

Was this review helpful? Yes
Gordon C, General Manager at Hampton Inn Augusta, responded to this review

Thanks for your Tripadvisor review. I glad you found the Hampton Inn met your needs with our friendly staff and breakfast offerings. I am sorry you did not find the beds to your liking. The hotel hasn't even celebrated it's third anniversary, so I'm surprised the mattress seemed tired. Hopefully the other positive aspects of The Hampton Inn Augusta were... More 

Dartmouth, Canada
1 review
5 of 5 stars Reviewed January 6, 2015

Breakfast was great Room very clean Great Staff I would recommend this hotel for any type of travel from business to a vacation stay. The pool was nice and the gym too. The location is good as there are many restaurants nearby. Our room had a king size bed and was very comfortable. The staff was always very friendly and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Gordon C, General Manager at Hampton Inn Augusta, responded to this review

It's always nice to hear positive comments about how much you enjoyed staying at The Hampton Inn in Augusta. Thanks for choosing to stay with us! More 

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Additional Information about Hampton Inn Augusta

Address: 388 Western Ave, Augusta, ME 04330
Phone Number:
Location: United States > Maine > Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Augusta 2.5*
Number of rooms: 80
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Also Known As:
Hampton Inn Augusta Maine
Hotel Style:
#1 Business Hotel in Augusta
#1 Family Hotel in Augusta
#2 Romantic Hotel in Augusta

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