I was very inpressed with the cleanliness of the room and how up to date the room was. I have rented alot of rooms in the past and found the bathroom to be in need of repair and the bedrooms dirty, it was nice to be where everything was clean, up to date on remodeling and quiet. I found it...
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Bonnie G,
We are so happy to hear that you enjoyed your visit with us! Thank you for posting your experience on TripAdvisor for others to read! I will pass along your comments regarding the cleanliness of your room to our housekeeping staff (they will love to hear that you were so comfortable!). We appreciate your business and hope to...
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We stayed one night while in the area for an evening event. Our room was comfortable and quiet, but not a terrific deal for the cost. We were surprised at the low security level; the rooms are accessed by a central corridor, but there was no lock or card-key entry for the exterior doors. Front desk service was pleasant and...
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Dear Defactoplanner,
We appreciate your comments regarding the accessability of our corridors! We have often assumed our customers appreciated the ease of entering the corridors without fumbling for a key or keycard while standing outdoors in the cold months here in Maine. However, I want to thank you for bringing it to our attention that we may have been wrong...
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We booked the room and were fearful because we chose the motel option--the older section of the Fireside. But our room was nice and very clean and comfortable. Visited a room in the newer section and they only thing better there was that it was a suite, so larger. We were there with a wedding group so saw several rooms....
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Dear Crazylzzy,
Thank you so much for taking the time to post a review about your stay with us at Fireside Inn. We love that you were able to see more than just one room type throughout your visit! We are excited to mention that we are currently in the process of completing some renovations on our motel-style rooms! Thank...
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We have stayed at the Fireside Inn and Suites in Auburn many many times over the past few years, and we have always been very happy with our stay. Prices are very reasonable, the rooms are clean and the staff is very friendly. It is a comfortable hotel, clean and has a nice outdoor pool. It is easily accessible to...
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Debbie C.,
Thank you for your return visits to our facility!! We appreciate you taking the time to share your experiences with the tripadvisor community. I will be sure to pass along your wonderful comments to our staff. We realize the numerous options you have for lodging while visiting the L/A area, so we thank you for being one of...
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We stayed here to attend a family reunion in the area. It was a comfortable hotel, clean and had a nice outdoor pool. The staff were very friendly. We had booked two standard rooms (because we were bringing our dog and pets are allowed in the standard rooms) but we got an upgrade to a Deluxe room at no charge...
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Dear Edjroberts,
We hope you enjoyed your family reunion while you were in town! Thank you for providing us with your feedback regarding your stay with us. We love the fact that we are still able to offer pet friendly rooms for our guests! We look forward to having you as our guest again in the future and hope you...
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Second time I've stayed at the Fireside Inn and Suites in Auburn, and I am very happy with my stay. Prices are very reasonable, and although the hotel is a little dated, the rooms are clean and the staff is wonderful. The internet is fast enough, but I do with the continental breakfast was a little more inclusive.
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Dear Adamwild,
We love hearing from our repeat guests! Thank you for staying with us again on your recent visit to Lewiston/Auburn. We appreciate your comments and we will certainly look into some additional options to include with our continental breakfast. Again, thank you for taking the time to post your review and we hope to see you again soon!...
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How many hotels call you to tell you- you left stuff in the room and make arrangements for you to get it? The pool here is clean - it's cold but hey it's outdoors but it's very clean for a motel. The people at the front desk were delightful.
Couple of hick-ups-
1) something was delivered to the desk for...
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Dear Qualtyk9,
We were pleased to have your group at our facility to celebrate your 20th year class reunion! We apologize for our error in failing to notify you of the pass that was dropped off at the desk for you. It was our understanding that you were aware it was dropped off and that you would be picking it...
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When we booked the hotel we already knew it wasn't going to be the Ritz, but what I found even more shocking was how they grossly misrepresent the hotel online. When you look online you see a fairly new building that looks OK but that building is probably not where you will stay. This place is very proud of the...
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Mr. Slaboda,
I'd like to personally thank you for the criticism you have provided us with. As with all hotel properties, we are unable to correct an issue if it is not brought to our attention. We thank you for notifying us that the air conditioning unit in your specific room was not working properly. We hope you found your...
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Fine room, a little outdated but staff very nice and although the pub looked a little run down the food was amazing so don;t be put off by decor.
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Dear QueenCharlotte05,
Thank you for your sharing your experience with us and the TripAdvisor community. We are delighted to hear that you enjoyed the pub/restaurant. I will be sure to pass along your comments to our executive chef and his team as well as our dining room servers. They will be pleased to hear that you enjoyed your visit. We...
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Super nice staff, good continental breakfast. Do not get booked into the backside motel where the truckers park. (no offense to truckers). Halls are not air conditioned, but there is a pool open 9-9. They opened it early so I could swim, which I thought was nice.
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Dear JacksBack05101,
We are happy to hear you were able to enjoy the pool during your recent stay with us (the humidity was unbelievable!). Thank you for taking the time to provide feedback about your experience. We are happy to hear that you found our staff to be friendly and your room to be quiet and clean! We hope to...
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52 Reviews
54 Reviews
