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All 5 Auburn hotels

Hilton Garden Inn Auburn Riverwatch

3.0 of 5 Hotel   |   14 Great Falls Plaza, Auburn, ME 04210
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Ranked #2 of 5 Hotels in Auburn
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 8, 2013
Athelie D Lewiston, United States
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266 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Auburn Riverwatch
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Lewiston, United States
1 review
4 of 5 stars Reviewed July 8, 2013

I went there for a two day get away with my husband and for the fourth of July. I wanted to be able to get the best view of the fireworks from my room but that was the only let down. I could only see a reflection off the river. The hot tub looks bad but it was worth getting... More

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HGIAuburnMEGM, General Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

We are so glad you enjoyed your stay with us! The Fourth of July fireworks are certainly spectacular and we are happy you were able to catch a glimpse of them. The hot tub supplies a great view of the waterfall behind the hotel and it is so relaxing! We appreciate your feedback regarding the hot tub and I have... More

Massachusetts
2 reviews
5 of 5 stars Reviewed July 8, 2013

Hotel was clean and bright newly renovated. Hotel staff very friendly and efficient. Having the Auburn/Lewiston falls right outside our windows was a real treat. There was a nice walking trail close by as well.

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HGIAuburnMEGM, General Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Thank you so much for your wonderful feedback! We are happy you enjoyed your stay with us! We hope to see you again soon! Hospitably, Scott McKenney General Manager More

Delaware
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 4, 2013

Great bathroom, shower pressure on the fifth floor! Great service from the staff (we dropped a wine bottle in the kitchenette, it shattered, the staff cleaned it right up. Really good view of the falls, wish the windows opened more so we could get the breeze.

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Wolfeboro, NH, United States
1 review
4 of 5 stars Reviewed July 3, 2013

Pluses: Beautiful hotel, beautiful surroundings. Rooms are spotless. Staff is super friendly and service was prompt. Cons: there are mini fridges but no freezer so can't refreeze ice packs. We lost food in our cooler because of this. Also, there's no complimentary breakfast. $10.95 per person for breakfast buffet is just not affordable for my family. Great for business folks... More

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HGIAuburnMEGM, General Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Hello Melissa! Thanks so much for the feedback! Our staff works very hard to ensure that our guest rooms are clean and comfortable and we are glad you were able to enjoy! We certainly understand your feedback regarding breakfast! I hope the next time you visit our area you will consider our bed & breakfast package. This package offers up... More

Augusta, United States
1 review
4 of 5 stars Reviewed June 30, 2013

It was nice, breakfast cost money and is not included in your stay even though you pay more than any other hotel in the area, broken light bulb that was glued back together in our room, loved the balcony overlooking the falls, good for getting ready for our wedding we had enough room for the guys to get around

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HGIAuburnMEGM, General Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Joshua, Thank you for your feedback regarding your recent stay with us. Thank you for letting us know about the lightbulb in your room. I have passed this along to our maintenance crew to fix immediately! I am glad that you enjoyed our view of the Great Falls from your balcony. It is a great spot! We hope you enjoyed... More

1 review
4 of 5 stars Reviewed June 30, 2013

Checking in was a very good experience. The lady was very helpful and answered all my questions to my satisfaction. The room was clean including the bathroom. We had a very nice view of the river and small waterfalls. The pool was small. The workout room was adequate. Restaurant staff were helpful. All in all no complaints on my stay.

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San Diego, United States
1 review
5 of 5 stars Reviewed June 27, 2013

My family and I stayed at the Hilton Garden Inn in Auburn Maine for my neice's wedding. The hotel exceeded expectations! Our room was beautifully appointed and the staff was superb. I would also reccomend this site for a wedding! It was very well done. The food was delicious and the venue was lovely. The view of the river and... More

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HGIAuburnMEGM, General Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Amy, We are glad to here that you had such a wonderful time at your nieces wedding! Thank you so much for recommending our property! Our staff works hard to ensure that our guests are provided with a positive experience and your feedback is greatly appreciated. I hope you and your family will have an opportunity to visit us again... More

Attleboro, United States
1 review
5 of 5 stars Reviewed June 27, 2013

I have already expressed my total satisfaction with the hospitality with which you received us. I congratulate your staff, from the cleaning crew to the front desk employees-very well trained to make the guests feel special. The decor was refreshing and inviting. Great job!

Review collected in partnership with Hilton Garden Inn

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HGIAuburnMEGM, General Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Monica, Thank you for the kind feedback! I hope we have an opportunity to see you again soon! Take care, Scott McKenney General Manager More

Waterville, United States
1 review
2 of 5 stars Reviewed June 27, 2013

This hotel was extremely overpriced and dirty. Room furnishings were run down and even though it was a non-smoking room it smelled terrible. We ate in the hotel restaurant and they had one server working who was also responsible for taking the meals to in-room dining customers so she would be gone for long stretches of time. Service was poor.... More

Review collected in partnership with Hilton Garden Inn

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HGIAuburnMEGM, General Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Thank you for your feedback of your recent stay with us. I understand that you encountered an opportunity with the cleanliness of your guest room, I sincerely apologize for this. This is one of the areas that we are very vigilant in to ensure comfort and satisfaction for our guests. I'm so sorry that we were unable to meet expectations... More

Auburn, Maine, United States
1 review
5 of 5 stars Reviewed June 20, 2013

Great hotel overlooking the Androscoggin River falls, easy to get to off of 95. Staff very upbeat, cheerful, having fun doing what they do. Very clean, modern rooms, close to several good restaurants in the area.

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Additional Information about Hilton Garden Inn Auburn Riverwatch

Address: 14 Great Falls Plaza, Auburn, ME 04210
Phone Number:
Location: United States > Maine > Auburn
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton
Hilton Garden Inn Auburn Riverwatch Maine

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