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All 5 Auburn hotels

Hilton Garden Inn Auburn Riverwatch

3.0 of 5 Hotel   |   14 Great Falls Plaza, Auburn, ME 04210
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84%
Ranked #2 of 5 Hotels in Auburn
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
William D Castleton, United States
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265 reviews from our community

Traveler rating
    134
    85
    27
    9
    10
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76
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Castleton, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I realy liked the rooms the staff. they helped with everything.food was the best after a long day they maid you feel at home. the beds were comfortable.the bar tender was the best. he made you laugh and feel like you have knowen him for ever.served the best food I have ever had at a bar.

Review collected in partnership with Hilton Garden Inn

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NH
Top Contributor
211 reviews 211 reviews
41 hotel reviews
229 helpful votes 229 helpful votes
4 of 5 stars Reviewed 1 week ago

If you like this please click the helpful link below. This hotel is I believe the nicest around. It sits near downtown Auburn and many places are within walking distance. The rates were just ok, we had a corporate deal so it was about $120 a night. The place was clean, rooms were nice, beds were comfortable, water pressure was... More

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Presque Isle, Maine
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

It's nice to stay at a hotel that is clean and you see smiling faces in the morning. This happens at the minute you check-in in to the time you checkout. Give them a try you will not be disappointed. The hotel has in house dining but also has nice restaurants walking distance from the hotel.

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Ron P., I immediately shared your feedback with our front desk team and wish you could have seen their reactions! Feedback such as yours has the ability to spread like wildfire throughout each department which really makes for a great day! Our team works hard to ensure each guest has an enjoyable experience, but when we hear that we've... More

Auburn, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great location right on the river. Nice surroundings Pleasant staff . Rooms clean. Nice to have a restaurant attached although there are plenty to choose from within walking distance. Check-in was fast and convenient Parking seemed a little sparse. Had to park in the bank parking lot but it is very close to the motel.

Review collected in partnership with Hilton Garden Inn

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Bob M., Thank you for the perfect score!! We appreciate your feedback regarding the Garden Grille and Bar Restaurant, your check-in experience as well as our convenient location. We appreciate your business and look forward to seeing you again soon! Sincerely, Jessica Donovan 207-784-4433 More

Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I see the ratings here are very high, but perhaps this is so because there are only a handful of hotels in the area. The lobby here is nice, but the renovation of the rooms itself are OK. They are dark in nature, which I am not a fan of. Pillows were way too soft and the bed was old.... More

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Justin C., Thank you for sharing your feedback with us! We appreciate your business and your loyalty to our brand. I apologize that we do not offer a hot buffet breakfast as some other Hiltons do. We have chosen to offer a full cooked-to-order breakfast to ensure each guest has a fresh, hot breakfast every time! We have found... More

Auburn, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Traveling on business mulitple times to this hotel. The staff recognized and made me feel right at home. I didn't even have to go out for whole steamed lobster - the Restaraunt brought it in special for me!! Now THAT is service!

Review collected in partnership with Hilton Garden Inn

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Amy M., We know how important it is to have lobster when you visit Maine! Although it is not necessarily on our menu at all times, we will always do our best to accommodate special requests for our guests! We are so happy to hear you felt at home. We understand it's not easy on our guests to be... More

Columbia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Labor Day weekend trip and my husband and I didn't plan ahead and book a hotel. This was the only hotel that had a room available, but wasn't located close to our family. Sometimes events turn into a happy surprise! We thought the room was kind of pricey, but when we checked in we were given a huge suite! The... More

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear DebKehoe, We're so happy to hear that you enjoyed your Labor Day weekend with us! I'm also glad that we had a room available for you! This year Labor Day weekend was much busier than in past years and we ourselves, were shocked with the limited availability in the area. I love hearing that our facility felt as though... More

Mocksville
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great scenery, service and happy workers. Safe environment for me as I was traveling alone. Breakfast pricey but good. Great greenway walkway along the river. Front desk staff always helpful and all others from room services and maintenance always were smiling.

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Deark Dklipfel, Thank you for recognizing the service our staff provides for our guests! As a team we all enjoy working together to ensure each guest has an excellent visit. Thank you for taking the time to share your feedback for fellow travelers. We hope to see you again very soon! Sincerely, Jessica Donovan 207-784-4433 More

Broad Brook, Connecticut
1 review
5 of 5 stars Reviewed 2 weeks ago

The front desk staff was welcoming and friendly. The hotel was spotless and the room was large and decorated well. The view from the room was great. We had the made-to-order breakfast, which was excellent. We would go out of our way to stay here again.

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear ErnieD647, We can't thank you enough for the perfect score you gave us! Thank you for adding pictures of the view you were able to enjoy from your room. The biggest compliment we can receive from a guest is their willingness to come back for another visit! We appreciate your business and look forward to seeing you again! Sincerely,... More

Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I accompanied my son to visit a couple colleges in Maine and we chose this hotel for its proximity to both schools. It was very clean, seemed new. High Quality bedding and spacious rooms and excellent food for room service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear rose4718, We truly appreciate the perfect score you gave us! We hope you enjoyed the area colleges you visited and look forward to another opportunity to accommodate you and your family in the near future. We appreciate you taking the time to share your feedback with fellow travelers and wish you and your son the best of luck selecting... More

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Additional Information about Hilton Garden Inn Auburn Riverwatch

Address: 14 Great Falls Plaza, Auburn, ME 04210
Phone Number:
Location: United States > Maine > Auburn
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton
Hilton Garden Inn Auburn Riverwatch Maine

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