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Hilton Garden Inn Auburn Riverwatch

3.0 of 5 14 Great Falls Plaza, Auburn, ME 04210
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Certificate of Excellence 2014
Hilton Garden Inn Auburn Riverwatch
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Hilton Garden Inn Auburn Riverwatch
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313 reviews from our community

Traveler rating
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kennebunkport, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Clean and generally ok. The bed was uncomfortable, the Hot tub was broken and there was a ginormous party going on into the wee hours of the night. Had I known there would be a college hockey team staying on the same floor, I might have gone to a different hotel.

Review collected in partnership with Hilton Garden Inn

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nashua, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Quick over night get away for me and the hubby and it was great! hotel was beautiful and the view from my room was excellent!The bed was so comfortable. The whirlpool tub was just what i need. Not big enough for 2 but still nice. I loved how quiet it was perfect get away

Review collected in partnership with Hilton Garden Inn

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Auburn, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The woman at the front desk were more than accommodating. They were kind and happy to help with any problem. My room wasn't ready and they got me into another room immediately. Awesome stay within walking distance of many bars and restaurants. Highly recommended.

Review collected in partnership with Hilton Garden Inn

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Rochester, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel a lot and am rarely loyal to one hotel or chain, except for this one. I love this hotel. I travel a lot and am rarely loyal to one hotel or chain, except for this one. I love this hotel. I travel a lot and am rarely loyal to one hotel or chain, except for this one. I... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Greene, Maine
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

The room was nice and are view was nice too. We stayed over for one night the company I work for has there Christmas party every year at the Hilton. I wish our bed had more pillows. and that they offered a free breakfast, the breakfast was a little expensive, so we went to another restaurant to eat. But all... More 

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Auburn, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

We were very dissatisfied with our stay as my dinner was wrong, the pool was cold, the hot tub was cold and the tv stopped working. Will not go again! Had to wait for my food the second time around on them making it. The pool is advertised at 86 degrees and it was so cold we did not get... More 

Review collected in partnership with Hilton Garden Inn

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Tabitha C., Thank you for taking the time to post a review on TripAdvisor. We appreciate your business and your feedback is the best way to gauge our success in attaining complete satisfaction for guests. I apologize for the miscommunication with your dinner order. Though we try to be as proactive as possible, at times maintenance issues will happen... More 

Enfield, New Hampshire, USA
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed last night (New Years Eve) and had a wonderful time. Our 5th floor room was very clean, large, well equipped, warm and had the best view I have ever had from a hotel room. The entire staff is great!

Was this review helpful? Yes 1
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear ROLF K., Happy New Year! Thank you for celebrating the end of 2014 and the beginning of 2015 with us! We are happy to hear you enjoyed the view from your room and your overall stay. We hope you'll have another opportunity to visit us again in the near future. Best regards, Jessica Donovan 207-784-4433 More 

Portland, ME
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stay here annually and am always pleased with my stay. The hotel is in a good, central location for Lewiston-Auburn and offers a very pleasant stay. The lobby has been recently redecorated and is very attractive.

Review collected in partnership with Hilton Garden Inn

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear berged, Consistency is something the HGI brand is known for and we're so happy to hear from you that we are meeting this expectation! Thank you for staying with us each time you're in the Lewiston-Auburn area. We look forward to your next visit! Sincerely, Jessica Donovan 207-784-4433 More 

Atkinson, New Hampshire
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 22, 2014

Snow is coming !!! If your stay is the Hilton Garden give the restaurant to try the food is good. The staff is friendly and the Service is good to better than good. Give the food a try you will be pleasantly surprised. I continue stay there with all the other options in Lewiston - Auburn because of the service... More 

Was this review helpful? Yes 1
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Ron P., We can't thank you enough for your loyalty to our brand and your continued patronage at our hotel specifically. It's a pleasure to see you walk in each time and we sincerely appreciate your business! Thank you for sharing your feedback regarding the quality of both our food and service in the Garden Grille and Bar. We... More 

Auburn, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

The Hilton Garden Inn is close to lots of things to do. Movies, bars, shopping, restaurants, scenery. Overlooks the "great falls" which are cool. There is a river walk that's peaceful & fun to walk. Would stay again!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Thomas H., Thank you for the perfect score! We are so happy to hear you enjoyed your stay and look forward to another opportunity to welcome you back soon. Thank you for sharing your feedback with fellow travelers who may be considering our hotel for a future visit! Regards, Jessica Donovan 207-784-4433 More 

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Additional Information about Hilton Garden Inn Auburn Riverwatch

Address: 14 Great Falls Plaza, Auburn, ME 04210
Phone Number:
Location: United States > Maine > Auburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
Number of rooms: 138
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton
Hilton Garden Inn Auburn Riverwatch Maine

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