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Hilton Garden Inn Auburn Riverwatch

3.0 of 5 14 Great Falls Plaza, Auburn, ME 04210
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Certificate of Excellence 2014
Hilton Garden Inn Auburn Riverwatch
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Hilton Garden Inn Auburn Riverwatch
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303 reviews from our community

Traveler rating
    157
    94
    31
    11
    10
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79
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99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dunbarton, New Hampshire
1 review
5 of 5 stars Reviewed yesterday NEW

I had been driving on I95 for business in torrential rain since 6 am on this December day, and decided to break up the drive and stay near a hospital customer in Lewiston. Rooms were available at a reasonable price, and the front desk staff was friendly, professional and accommodating. I had dinner at the Grill, and perhaps I was... More 

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Manchester, Connecticut
Top Contributor
75 reviews 75 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Family lives up in the area so when we come to visit we stay here.. Have stayed at other hotels around the area with cheaper rates but you pay for what you get. Most others have people living there and even the hallways carpets area dirty.. Here everything is clean and kept up, the view with the water falls is... More 

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Jacksonville, Florida
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I frequent this hotel several times a year as my Corporate office resides in Maine. They have consistently exceeded my expectations. ESPECIALLY Ryan @ the bar! My flight was delayed & everything was closed. He knew I was starving & traveling for over 7 hours. Ryan went into the closed kitchen and made me the best tasting sandwich w/ chips.... More 

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Atlanta, Georgia
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

In the small town of Auburn, ME, this is probably the nicest place you could stay. Very convenient with free Breakfast, with a view of the Androscoggin River. Request a room with a view of the river! Staff was very helpful, and the rooms are very comfortable, clean, and well equipped. Wireless internet is free to guests. Parking was not... More 

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United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed for two nights and my stay was fastastic! If I needed something it was available, and the staff were friendly, professional. I would recommend this hotel to anyone traveling to this area, and each time I need to travel to this area this will be the first hotel I call for reservations.

Review collected in partnership with Hilton Garden Inn

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Portland, Maine
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The Hilton Garden Grill was a real disappointment. The hotel is wonderful. We've stayed many times, and always enjoy ourselves. We usually eat elsewhere in town, but decided to try the restaurant for the first time tonight. I don't normally write negative reviews, but we honestly couldn't believe how bad it was - so out of character with the hotel.... More 

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Steve S. Thank you for choosing to stay and dine with us during your recent travels. We regret that your meal at the Hilton Garden Grill was not up to our high standards. While we're glad we were able to help address your concerns we will use your comments to ensure such experiences are not repeated. We hope we... More 

Hamburg, Germany
1 review
5 of 5 stars Reviewed 2 weeks ago

Even for only three nights I received a friendly welcome , a nice room , good breakfast and - with the exception of the barman helpful staff . Centrally located in Auburn , the traveller gets everything You could ask for !

Review collected in partnership with Hilton Garden Inn

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Raimund N., Thank you for sharing your feedback with us regarding the warm welcoming you received and your overall accommodations! I'm very sorry that your experience with one of our associates was not in tune with the rest of the hotel experience. This will certainly be addressed with our team. We hope you have a great holiday season and... More 

Rochester
Top Contributor
69 reviews 69 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hilton brand hotels have never disappointed me, and this location most certainly lives up to its namesake. I could not have been more comfortable than I was, but then again, that's what I come to expect from Hilton. My room had a view of the beautiful water falls, adding to my enjoyment. Don't stay anywhere else if you visit Auburn,... More 

Was this review helpful? Yes 1
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Jason W., Thank you for your loyalty to the Hilton brand! We're happy to hear that you have found consistency within the Hilton family of hotels- this is something all brands strive for so we're excited to hear this from you! Thank you for staying with us and we hope to have you return again very soon. Happy Holidays!... More 

Uxbridge, Massachusetts
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for one night while visiting one of my Army detachments. The online check-in process was rather convenient, and although the maps didn't annotate which side the river was on, I was able to find out which rooms had the better view. The only problem that I arrived after dark and left before sunrise, so getting a room... More 

Review collected in partnership with Hilton Garden Inn

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear reefcomber, We appreciate you taking the time to post a review about your recent experience at our hotel! Thank you for sharing the fact that the E-Check in map does not allow for guests to see where the riverview rooms are located. This is something that we will follow up on immediately! We hope you'll return soon so you... More 

Stonington, Maine
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is one of the finest Hilton Garden Inn facilities in New England! I urge you to use this facility for business or leisure. The staff are outstanding, the facilities are impressive. We use the hotel for seminars (graduate level). The boardroom and the ballroom make it a great location! It is also a great place to get away with... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear stpyo, Thank you for giving us 5 out of 5 stars! We appreciate your business and thank you for your recommendation to others! We look forward to having you as our guests again in the near future. Happy Holidays to you and your family, Jess Donovan 207-784-4433 More 

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Additional Information about Hilton Garden Inn Auburn Riverwatch

Address: 14 Great Falls Plaza, Auburn, ME 04210
Phone Number:
Location: United States > Maine > Auburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
Number of rooms: 138
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton
Hilton Garden Inn Auburn Riverwatch Maine

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