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All 5 Auburn hotels

Hilton Garden Inn Auburn Riverwatch

3.0 of 5 Hotel   |   14 Great Falls Plaza, Auburn, ME 04210
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Ranked #2 of 5 Hotels in Auburn
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
John T Orland0, United States
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284 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orland0, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very quality experience at a price you would expect to pay. The rooms were a cut above the rest in this price range. Extremely clean and well kept up. Nice view of the falls. Bar closes too early on the weekends.

Review collected in partnership with Hilton Garden Inn

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Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Really the best hotel in Lewiston-Auburn with stunning views of the Androscoggin River and right next to a riverside walking path. Modern, clean, attractive room met every expectation, but a few things about the hotel seemed a bit off. The refrigerator in the lobby pantry was broken, so there were no fresh or healthier offerings such as yogurt or sandwiches.... More

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear EyeForDetailsME, Thank you for acknowledging us as "the best hotel in Lewiston-Auburn!" We sincerely apologize for the few items that require repair. We are in the midst of addressing both the pantry freezer as well as the piece of fitness equipment. Unfortunately we are just waiting on one part for each to arrive and will have the equipment back... More

Hartford, CT
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I went to a conference at Bates College and this hotel was located 7 min driving (25 min walking). It had a beautiful view overlooking Androscoggin River. It would be great for a wedding, a reunion, fall photos, or a hike. Apart from the scenery, the hotel was clean, modern, had a a grill and bar, the rooms were completed... More

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear TheWorldInTime, Please let me first acknowledge your profile name- TheWorldInTime- what a great travel name!! Thank you for sharing your experience via TripAdvisor. I'm happy to hear you were able to enjoy the beautiful scenery around us! We are fortunate to be able to accommodate weddings, reunions and tour groups all of which seem to enjoy the surrounding area.... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a nice Hilton Garden Inn. The staff are friendly and courteous. Had a smoke detector battery warning beep all night but too exhausted to care. Gave me free breakfast to compensate me for the issue.

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Sean R., We appreciate your loyalty to our brand and can't thank you enough for your patience with enduring an endless beeping sound in your room! We sincerely apologize and thank you for bringing it to our attention upon check out. With your feedback we were able to quickly address the issue before it affected another guest. Thank you... More

midland, mi
Top Contributor
167 reviews 167 reviews
20 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Not that there's a ton of choices, but this one has the most amenities. Good location, with easy walking to bars and restaurants. Hotel also has a bar/restaurant which is convenient. Room was spacious. There is a walking trail along the river that was handy and scenic. Staff was friendly and helpful as well.

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear roger3116, Thank you for choosing our hotel when traveling to the Lewiston-Auburn area! We appreciate your business and your loyalty to our hotel. We hope to have another opportunity to welcome you back in the near future! Sincerely, Jess Donovan 207-784-4433 More

Milford, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was so pleased that every member of the staff no matter who they were, were friendly and always had a pleasant comment to me from the wait staff to the cleaning people to the desk...all of them. I really enjoy staying here when I am traveling in the Maine area for business and will always stay here.

Review collected in partnership with Hilton Garden Inn

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Douglas R., We can't thank you enough for your kind words regarding the service you experience each time you stay with us! It's so nice to see a familiar face walk through the doors and as a team we strive to ensure each guest has an exceptional visit each and every time! I will be sure to share your... More

Providence, Rhode Island
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was very nice,it seemed like it was recently updated. I enjoyed the decor in the lobby and rooms; purple and silver. We checked in at 9pm and got some dinner at the restaurant in lobby. The dinner was mediocre and moderately priced. Our room was on the 6th floor. It was dark when we arrived so the view... More

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HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear slroberge1, Thank you for taking the time to post a review for us and fellow travelers. I love your title of "Splendid" and we're happy to hear you enjoyed the updates that have taken place at our property recently! I'm very sorry for the short time you had for brunch at Rolly's. The Lewiston-Auburn area has so much to... More

Rochester, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed my recent stay. The front desk staff, Adam, Brandi and Martez were so helpful and pleasant, they really made me feel welcome. The hotel has a very comfortable atmosphere and has thoughtful touches. In the morning there was hot coffee, and bottled water, in the evening the most delicious cookies, and at all times a basketful of... More

Was this review helpful? Yes 1
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Sabrina J., Thank you for recognizing the hard work of Adam, Brandi and Martez! We are fortunate to have them as part of our HGI team. Thanks to your comments we will be recognizing these three associates for their efforts in ensuring the comfort and satisfaction of our guests! I'm happy you were able to enjoy the offerings in... More

Greendell, New Jersey
Top Contributor
134 reviews 134 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had to visit the area for a funeral and stayed at this hotel.. What a nicely appointed room, lobby and grounds. The staff was friendly and helpful. The breakfast buffet was super and the cook-to-order hot food was fantastic. Great pool and exercise room- the river walk was great! The beds were comfy! Love it! High;y recommend

Was this review helpful? Yes 3
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Moosebear425, We're sorry for the circumstances of your visit, but we're glad to know you were comfortable throughout your stay. Thank you for your feedback on breakfast! I will be certain to share this with our Garden Grille team. We look forward to another opportunity to accommodate you the next time you're in the Lewiston-Auburn area! Sincerely, Jessica Donovan... More

ny
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel . really nice staff .good breakfast ,not to expensive ,nice pool, good price. I will go back if I go to Freeport Maine again...A lot better than Sherathon hotel.. i really like the place

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear proracing99, Thank you for the wonderful comments about your stay! I'm glad you were able to enjoy the Freeport area during your visit. We appreciate you taking the time to post a review and look forward to having you as our guest again in the near future! Sincerely, Jessica Donovan 207-784-4433 More

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Additional Information about Hilton Garden Inn Auburn Riverwatch

Address: 14 Great Falls Plaza, Auburn, ME 04210
Phone Number:
Location: United States > Maine > Auburn
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
Number of rooms: 138
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton
Hilton Garden Inn Auburn Riverwatch Maine

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