We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 Auburn hotels

Hilton Garden Inn Auburn Riverwatch

3.0 of 5 Hotel   |   14 Great Falls Plaza, Auburn, ME 04210
Hotel deals
Hotel website
Hotel amenities
Special Offer
Save up to 25%
Hilton Garden Inn Auburn Riverwatch
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hilton Garden Inn Auburn Riverwatch to your Saves list
Ranked #2 of 5 Hotels in Auburn
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
reefcomber Uxbridge, Massachusetts
Write a Review

295 reviews from our community

Traveler rating
    151
    93
    31
    10
    10
See reviews for
79
67
18
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (295)
  • Mar-May only
    (52)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (51)
All months
Uxbridge, Massachusetts
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for one night while visiting one of my Army detachments. The online check-in process was rather convenient, and although the maps didn't annotate which side the river was on, I was able to find out which rooms had the better view. The only problem that I arrived after dark and left before sunrise, so getting a room... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Stonington, Maine
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the finest Hilton Garden Inn facilities in New England! I urge you to use this facility for business or leisure. The staff are outstanding, the facilities are impressive. We use the hotel for seminars (graduate level). The boardroom and the ballroom make it a great location! It is also a great place to get away with... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The first impression of this property is very, very good. Upscale lobby, nice business center, very nice rooms with decent furnishings, including ergonomic desk chairs, comfortable reading chairs, a wonderful wide screen LG HD TV and a sublimely comfortable bed. In a market with very little competition (and I've stayed in them all), my initial thought was I'd found my... More

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Jeffrey D., Thank you for taking the time to provide us with your feedback via TripAdvisor. Myself as well as our management team are genuinely concerned of the noises you described and would greatly appreciate it if you might find the time to contact us at 207-784-4433 to further discuss this. I will be in the office all week,... More

Brunswick, Maine
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading alot of the negative comments..I find it rather amusing considering we have been having our annual event there for almost 8 years..never had a problem the staff and management go out of their way to accommodate..great staff, excellent service and food! I would not consider holding our events anywhere else...thank you folks for a great place to stay... More

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Jacquelinedl, Thank you so much for taking the time to share your feedback with fellow travelers. We really appreciate the business you bring to us each year and always look forward to your event! We have a great catering team who truly care about every detail in each event, and are always striving to ensure each individual guest is... More

1 review
4 of 5 stars Reviewed 1 week ago

The Hotel staff is excellent. They are efficient, friendly and accommodating. I would definitely recommend this property. I frequently stay at the Hilton Garden Inns across the US and this one is one of the better run properties. They paid attention to details and made the experience trouble free. Only comments for recommendations would be...get rid of the adjustable mattresses... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear J1825RTmarkb, Thank you for your business and your loyalty to our brand. We appreciate that you choose to stay with the Hilton Garden Inn brand, and we feel honored that you consider us as one of the better run properties! Thank you for your feedback regarding Hilton's Garden Sleep System where you can "choose your snooze" and select the... More

Hampton, South Carolina
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hilton was wonderful. It is on the river and the view is beautiful. If you like to walk there is the River Walk which is 3 miles. The staff at the Hilton was very friendly and helpful. You are close enough to walk to some nice shop and cafe.

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Ede54, I'm so happy to hear you were able to enjoy some of the scenery around our property during your visit! We recently implemented a daily jogging station in the lobby, where guests can grab a map of the River walk, a towel and bottle of water before they head out to exercise. We will plan to offer this... More

Somersworth NH, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

They gave us incorrect directions to the Oxford Casino. We got lost for over 2 hours. If you get directions from the hotel make sure you take a RIGHT onto Minot Road! The Staff were wonderful! They are the only reason we would go back there, (Besides the fact that we now know how to get to the Casino from... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Teresa J., I am still embarrassed that we provided you with incorrect directions during your visit. We immediately contacted Google Maps to notify them of the error and have since corrected our directions based on your feedback. My fear is that we have been handing out the same directions since the day the casino opened and you're the first... More

Hernando, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a great property with an excellent location in scenic Auburn, Maine. Well managed and motivated optimistic employees. Really enjoyed my business stay. I would highly recommend this property and brand to any business traveler when visiting the Auburn area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear John C., You rock! Thank you so much for taking the time to post a review about your stay with us! The title of your post brought an immediate smile to my face. Thank you for recognizing the attitude of our staff and the management that we are all very fortunate to have. We're happy to hear you enjoyed... More

Hancock Co, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My stay at the Hilton Garden Inn was as expected- great! Loved my room with the view of the river. The room was perfect. Dinner and breakfast in the dining area also hit the spot. The only drawback was the cool temps, but it is a large room with lots of windows. Parking was right at the front of the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Elizabeth H., Thank you for returning to our property on your recent trip to the Lewiston-Auburn area! We are grateful for your business and we are happy to hear you were able to participate in our pumpkin carving contest! I'm proud to say our front office team won the competition with our Michelangelo Ninja Turtle pumpkin (pictures can be... More

Dayton, OH
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nice comfortable room overlooking the river and locks. Excellent service regarding the delivery of a package prior to our arrival. Small problem with the telephone, made right with a free breakfast. We'd recommend it and stay there again.

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Valerie S., I'm glad you were able to enjoy the beautiful view of the river that is located directly behind our hotel. We're sorry again for the challenges you experienced with your in-room phone and have since rectified the issue. Thank you for bringing it to our attention while you were still on property, we really appreciate it! We... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Garden Inn Auburn Riverwatch? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Auburn Riverwatch

Address: 14 Great Falls Plaza, Auburn, ME 04210
Phone Number:
Location: United States > Maine > Auburn
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
Number of rooms: 138
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Orbitz, Hilton Hotels, Cheap Tickets, Expedia, Odigeo, Hotels.com, Despegar.com, TripOnline SA and Tingo so you can book your Hilton Garden Inn Auburn Riverwatch reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton
Hilton Garden Inn Auburn Riverwatch Maine

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (41)
Viewed
Room/suite (12)
Viewed
Pool/beach area (1)
Viewed
Bathroom (2)
Viewed
View from room (2)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (8)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Price Your Stay