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Hilton Garden Inn Auburn Riverwatch

3.0 of 5 14 Great Falls Plaza, Auburn, ME 04210
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Certificate of Excellence 2014
Hilton Garden Inn Auburn Riverwatch
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Hilton Garden Inn Auburn Riverwatch
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319 reviews from our community

Traveler rating
    165
    98
    34
    12
    10
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82
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kingsport, Tennessee
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was in Auburn for business and I used reviews on tripadvisor to decide to stay here. The staff was very helpful and friendly. The room was clean and spacious with plenty of room to work. If it's cold and snowy outside, the bar and dining room provided a very good alternative to going out. The food was very good... More 

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Arlington, Massachusetts, United States
Senior Contributor
39 reviews 39 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I needed to spend a couple days in Auburn to take care of some family matters and I had stayed in a garden in before so I thought it might be a winning pick. Thankfully I was happily surprised. It is a smaller hotel but very clean with nice sized rooms and the great amenities I expect... More 

Was this review helpful? Yes 1
Auburn, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff was very welcoming and great. Just wish they mentioned that there is a $50 extra charge when you check in. I haven't even received that money back, which they said would go back onto my card as soon as I checked out of the room.

Review collected in partnership with Hilton Garden Inn

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Las Vegas, Nevada
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A very nice business class hotel in the Auburn/Lewiston area. 6 Floors, decent food, located in the center of everything in the area. Rooms were comfortable, but the heaters need to be adjusted better for winter. They use motion sensor rooms and the heat goes down as low as 55 degrees when you are not in the room for a... More 

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HOUSTON, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The service, quality, friendliness of the staff, the food, breakfast and the bar in the evening all were excellent. When you arrive the fresh cookies and the flavored water start your stay off right and it is there every night.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Runn, NJ
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Wonderful Hotel with everything needed for a Business Stay! The Print from Room feature is my favorite. Email your Doc and then enter a code to retrieve and print at the Business Center. Very Easy and quick.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kennebunkport, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Clean and generally ok. The bed was uncomfortable, the Hot tub was broken and there was a ginormous party going on into the wee hours of the night. Had I known there would be a college hockey team staying on the same floor, I might have gone to a different hotel.

Review collected in partnership with Hilton Garden Inn

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HGIAuburnJD, General Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dar Johnathan: Thank you for taking the time to share your recent stay with us. Please accept our sincere apologies for the challenges experienced during your stay. We would like to assure you that this is not in keeping with the high standards of service that you would expect to receive from the Hilton Garden Inn Auburn Riverwatch. We look... More 

nashua, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Quick over night get away for me and the hubby and it was great! hotel was beautiful and the view from my room was excellent!The bed was so comfortable. The whirlpool tub was just what i need. Not big enough for 2 but still nice. I loved how quiet it was perfect get away

Review collected in partnership with Hilton Garden Inn

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HGIAuburnJD, General Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Trusha: Thank you for taking the time to respond to your stay via TripAdvisor and thank you for staying with us while in the LA area. We greatly appreciate your positive comments and look forward to sharing them with our team. My Best Henry Sirois More 

Auburn, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

The woman at the front desk were more than accommodating. They were kind and happy to help with any problem. My room wasn't ready and they got me into another room immediately. Awesome stay within walking distance of many bars and restaurants. Highly recommended.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAuburnJD, General Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear James E: Thank you for your comments via TripAdvisor and thank you for staying with us while in the LA area. We are truly humbled by your review. Thank You My Best Henry Sirois General Manger More 

Rochester, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 23, 2015

I travel a lot and am rarely loyal to one hotel or chain, except for this one. I love this hotel. I travel a lot and am rarely loyal to one hotel or chain, except for this one. I love this hotel. I travel a lot and am rarely loyal to one hotel or chain, except for this one. I... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
HGIAuburnJD, General Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Rob L: Thank You for your positive comments Via TripAdvisor. And Thank You for staying with the HGI Auburn-Riverwatch while in the LA area. Your comments will be shared with our team My Best Henry Sirois General Manager More 

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Additional Information about Hilton Garden Inn Auburn Riverwatch

Address: 14 Great Falls Plaza, Auburn, ME 04210
Phone Number:
Location: United States > Maine > Auburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
Number of rooms: 138
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton
Hilton Garden Inn Auburn Riverwatch Maine

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