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Hilton Garden Inn Auburn Riverwatch

3.0 of 5 14 Great Falls Plaza, Auburn, ME 04210
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Hilton Garden Inn Auburn Riverwatch
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Hilton Garden Inn Auburn Riverwatch
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311 reviews from our community

Traveler rating
    162
    95
    32
    12
    10
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80
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102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Auburn, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The woman at the front desk were more than accommodating. They were kind and happy to help with any problem. My room wasn't ready and they got me into another room immediately. Awesome stay within walking distance of many bars and restaurants. Highly recommended.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rochester, New York
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I travel a lot and am rarely loyal to one hotel or chain, except for this one. I love this hotel. I travel a lot and am rarely loyal to one hotel or chain, except for this one. I love this hotel. I travel a lot and am rarely loyal to one hotel or chain, except for this one. I... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Greene, Maine
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

The room was nice and are view was nice too. We stayed over for one night the company I work for has there Christmas party every year at the Hilton. I wish our bed had more pillows. and that they offered a free breakfast, the breakfast was a little expensive, so we went to another restaurant to eat. But all... More 

Was this review helpful? Yes
Auburn, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

We were very dissatisfied with our stay as my dinner was wrong, the pool was cold, the hot tub was cold and the tv stopped working. Will not go again! Had to wait for my food the second time around on them making it. The pool is advertised at 86 degrees and it was so cold we did not get... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Tabitha C., Thank you for taking the time to post a review on TripAdvisor. We appreciate your business and your feedback is the best way to gauge our success in attaining complete satisfaction for guests. I apologize for the miscommunication with your dinner order. Though we try to be as proactive as possible, at times maintenance issues will happen... More 

Enfield, New Hampshire, USA
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed last night (New Years Eve) and had a wonderful time. Our 5th floor room was very clean, large, well equipped, warm and had the best view I have ever had from a hotel room. The entire staff is great!

Was this review helpful? Yes 1
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear ROLF K., Happy New Year! Thank you for celebrating the end of 2014 and the beginning of 2015 with us! We are happy to hear you enjoyed the view from your room and your overall stay. We hope you'll have another opportunity to visit us again in the near future. Best regards, Jessica Donovan 207-784-4433 More 

Portland, ME
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay here annually and am always pleased with my stay. The hotel is in a good, central location for Lewiston-Auburn and offers a very pleasant stay. The lobby has been recently redecorated and is very attractive.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear berged, Consistency is something the HGI brand is known for and we're so happy to hear from you that we are meeting this expectation! Thank you for staying with us each time you're in the Lewiston-Auburn area. We look forward to your next visit! Sincerely, Jessica Donovan 207-784-4433 More 

Atkinson, New Hampshire
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Snow is coming !!! If your stay is the Hilton Garden give the restaurant to try the food is good. The staff is friendly and the Service is good to better than good. Give the food a try you will be pleasantly surprised. I continue stay there with all the other options in Lewiston - Auburn because of the service... More 

Was this review helpful? Yes 1
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Ron P., We can't thank you enough for your loyalty to our brand and your continued patronage at our hotel specifically. It's a pleasure to see you walk in each time and we sincerely appreciate your business! Thank you for sharing your feedback regarding the quality of both our food and service in the Garden Grille and Bar. We... More 

Auburn, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

The Hilton Garden Inn is close to lots of things to do. Movies, bars, shopping, restaurants, scenery. Overlooks the "great falls" which are cool. There is a river walk that's peaceful & fun to walk. Would stay again!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Thomas H., Thank you for the perfect score! We are so happy to hear you enjoyed your stay and look forward to another opportunity to welcome you back soon. Thank you for sharing your feedback with fellow travelers who may be considering our hotel for a future visit! Regards, Jessica Donovan 207-784-4433 More 

Dunbarton, New Hampshire
1 review
5 of 5 stars Reviewed December 17, 2014

I had been driving on I95 for business in torrential rain since 6 am on this December day, and decided to break up the drive and stay near a hospital customer in Lewiston. Rooms were available at a reasonable price, and the front desk staff was friendly, professional and accommodating. I had dinner at the Grill, and perhaps I was... More 

Was this review helpful? Yes
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear DawnP603, We're happy to hear you enjoyed your stay! Thank you for sharing your feedback regarding the delicious meal you had at the Garden Grille and Bar. I would have to agree with you that our haddock dish is truly something to look forward to! Thank you for recognizing the attentive service you received from Annette. I will be... More 

Manchester, Connecticut
Top Contributor
85 reviews 85 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 16, 2014

Family lives up in the area so when we come to visit we stay here.. Have stayed at other hotels around the area with cheaper rates but you pay for what you get. Most others have people living there and even the hallways carpets area dirty.. Here everything is clean and kept up, the view with the water falls is... More 

Was this review helpful? Yes 1
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Tyrone D., We're happy to hear you found the accommodations at our facility to be clean and comfortable! Thank you for bringing your family in for breakfast while you were in town! I'm happy to hear our Garden Grille was able to find something after hours for you to enjoy. Thank you for choosing to stay with each time... More 

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Additional Information about Hilton Garden Inn Auburn Riverwatch

Address: 14 Great Falls Plaza, Auburn, ME 04210
Phone Number:
Location: United States > Maine > Auburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
Number of rooms: 138
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton
Hilton Garden Inn Auburn Riverwatch Maine

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