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Hilton Garden Inn Auburn Riverwatch

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14 Great Falls Plaza, Auburn, ME 04210
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Double HHonors Points
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1 room 1 guest
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Hilton Garden Inn Auburn Riverwatch
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Hilton Garden Inn Auburn Riverwatch

389 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Augusta, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was extremely clean, modern and bright. No musty odor or even cleaning solutions. Staff always asked how we were and how our stay went. During this stay any way, the room was quiet. No noise from the hall or neighboring rooms. Would stay here again, no problem.

Review collected in partnership with Hilton Garden Inn

Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear William, Thank you for recognizing the service our staff provides for our guests! As a team we all enjoy working together to ensure each guest has an excellent visit. Thank you for taking the time to share your feedback for fellow travelers. We hope to see you again very soon! Hospitably, Amanda Newton 207-784-4433 More 

chevy chase, United States
1 review
5 of 5 stars Reviewed 1 week ago

Friendly and helpful staff as well as clean rooms and well designed hotel. I would stay at hotel again. It is located in easy proximity to Bates College and not far from Bowdoin if College visits is the purpose of your visit.

Review collected in partnership with Hilton Garden Inn

Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Elizabeth, We greatly appreciate you taking the time to share your experience with us and your fellow travelers. Its great to hear you had a pleasant stay with us. One of the best compliments we can receive from our guests is that they would return to our property. We wish you the best of luck with your college hunt!... More 

Auburn, ME, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything about our stay here was excellent. We were especially pleased that Hilton Garden Inn honored the AARP late check-out, which I had read was not honored at many other hotels. Friendly and helpful staff, very nice room, and other benefits that came with room as a HHonors member were all a plus.

Review collected in partnership with Hilton Garden Inn

Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Mark, Thank you so much for sharing your kind words with us and your fellow travelers. I am happy to see that your request for a late check out was able to be accommodated by our team. We always like for our guests to get the most out of their stay with us! We hope to welcome you back... More 

Budd Lake, New Jersey
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff at this Garden Inn were very courteous and helpful and helped ensure a good stay at this hotel. I followed their recommendation and walked the Riverwalk adjacent to the hotel and the Androscoggin River. The views were excellent and it's a perfect way to relax and unwind. When booking a room, I recommend asking for a higher level... More 

Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear LynnO561, We can't thank you enough for the very kind words you shared regarding our staff and facilities. I will be certain to share your feedback with all of our associates! We hope you and your family enjoyed your trip to Maine and perhaps you will have the opportunity to visit us again in the near future. Sincerely, Amanda... More 

Webster, Massachusetts
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

The room was great, breakfast was great - excellent staff! Hats off to Matt who not only checked us in, but personally waited on us for breakfast the next morning. Walking distance to fun restaurants with good food. Would definitely stay there again!

Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Capecrazee, We greatly appreciate your review of our property. I can not wait to share your comments with Matt and the rest of our staff. I am so glad to hear you were able to enjoy all of the fun our area has to share. We hope to see you again soon! Sincerely, Amanda Newton 207-784-4433 More 

Boise, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

You can stay at the best place in the world and if the people are crappy, the stay is crappy. Everyone is a pleasure to come across. After day 2 of 30, I knew everyone's name just from how comfortable they make you feel. Annette, Cam, and Jackie gave the best service hands down. Their coffee cups are half full.

Review collected in partnership with Hilton Garden Inn

Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Carl, Thank you for sharing your amazing review with us. It was our pleasure to have you here with us during your long business trip. Your review of our staff could not have been more kind! I look forward to sharing your comments with Annette, Cam, Jackie, and the rest of our staff. Sincerely, Amanda Newton 207-784-4433 More 

Boston, Massachusetts
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 25, 2015

Once you have stayed at a Hilton Garden Inn you have seen them all. This one was no exception. The rooms were comfortable and clean. I did not like the air condition. Too noisy and its location meant that if you sat nearby, you froze. Did not have breakfast, as it was not included in the rate, which is a... More 

Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Anna, Thank you for sharing your feedback with us and fellow travelers. We appreciate your willingness to return in the future! Although we seemed to have lacked the "WOW" factor for you, I am happy to hear that you found the accommodations to be clean and comfortable! If there is anything specific you feel we could improve on please... More 

Baltimore, Maryland
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 24, 2015

Really nice place to stay.The hotel was clean and inviting. The staff was pleasant and engaging. Ryan, at the bar, made dinner a fun experience. I would highly recommend this hotel if you are anywhere near it.

Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Michael, Thank you for your excellent recommendation, we greatly appreciate it! I am looking forward to sharing your kind works with Ryan, and the rest of our staff. We hope to welcome you back soon. Hospitably, Amanda Newton 207-784-4433 More 

Brunswick, United States
1 review
5 of 5 stars Reviewed July 22, 2015

Location was beautiful for our wedding outside. Reception hall was big and beautiful for 250+ people. Staff was unbelievable accommodating at our arrival and through out our entire stay. And even more on our wedding day.

Review collected in partnership with Hilton Garden Inn

Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Chris, Thank you so much for spending such a special day with us! It was an honor hosting such a wonderful event. We are so happy to hear your rave reviews of our staff! We hope to welcome you back to our hotel again soon. Sincerely, Amanda Newton 207-784-4433 More 

Auburn, ME, United States
1 review
5 of 5 stars Reviewed July 20, 2015

Hotel was very comfortable. Hotel is older but clean and maintained. Was able to enjoy an reasonably priced evening meal. Walk paths around hotel were enjoyable. Is a downtown location with other restaurants within walking distance.

Review collected in partnership with Hilton Garden Inn

Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Joanne, Thank you for your positive feedback regarding our facility! We are pleased to be able to offer you and fellow travelers a clean, comfortable and affordable place to stay in the Lewiston-Auburn area. We hope to see you again very soon! Hospitably, Amanda Newton 207-784-4433 More 

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