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Residence Inn Auburn

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670 Turner Street, Auburn, ME 04210
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Best prices for: 1 room 1 guest
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Residence Inn Auburn
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173 Reviews from our TripAdvisor Community

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Traveler rating
    98
    48
    13
    9
    5
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78
35
9
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (173)
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    (26)
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    (34)
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Michigan
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here two nights while doing business in the area. Nice room--everything you'd expect at a Residence Inn (full refrigerator, microwave, dishwasher). Bed was comfy but pillows were horrible--too big/too firm--not our favorites. :( Bathroom is right next to the bed, with sink and clothes closet in an open area (not a separate room), so turning on the light... More 

Was this review helpful? Yes 1
Denver, Colorado
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 1 week ago

We were pleasantly surprised by a clean modern room at the Residence Inn Auburn. The room was quiet and comfortable with nice views of the forests of Maine. There was a free full breakfast offered in the morning to please almost any eater. Also convenient, a nearby Starbucks, plus a variety of chain restaurants and stores. Pool and laundry at... More 

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Connecticut
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was spacious and very clean and we were not disappointed. Nice t.v. and good selection of programming. The buffet breakfast was typical and everything was good and fresh, the coffee was piping hot and great. The front desk was accommodating when we asked for a later checkout time. The Lobby area would benefit for a remodel and new... More 

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NJ
Level Contributor
76 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have been staying at this hotel the past 6 years. Not has declined so badly. The staff is still wonderful and speaking to them at the desk, they were lamenting to me how management just doesn't care and it shows! They tell me they are due for renovations, but renovations won't fix the poor housekeeping and food sanitation practices.... More 

Was this review helpful? Yes 1
Amarillo, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Residence Inn in Auburn, ME is a really terrific business and family hotel. I stayed here over 50 nights total from April to Aug 2015, both for business and with my family of six. I can give my hearty recommendation on every level. It's clean, well run, has a nice breakfast everyday and dinner Mon-Wed. Tuesday night is the best... More 

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Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have used a Residence Inn in many states of our travels. Have never been let down, always a wonderful stay. Clean rooms, friendly staff always ready to meet our needs. Enjoy there great hot breakfast.

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Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed last week with my family and found the staff and room first class. While the furniture is outdated and worn, the cleanliness is beyond of the room, breakfast area, lobby, etc. outstanding. The service staff greeted us with a warm smile and made it their goal to answer our questions about the local area. My family and I have... More 

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Ellsworth, Maine
Level Contributor
102 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I could not find a hotel in Portland ME so I chose to stay outside. This hotel is 6 or so miles off the highway. This hotel is in serious need of upgrades. I arrived at 2AM and the room I stayed in was dirty. If it wasn't early in the AM I would of changed. There is nothing exciting... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stay at least once a year and have had some impeccable stays and others not so much. The hotel seems to need some maintenance attention. The lobby and pool areas are showing wear and tear and our suite needed some attention as well (shower door gone and replaced with moldy shower curtain, kitchen not fully stocked or items in... More 

Was this review helpful? Yes 3
Chris B, General Manager at Residence Inn Auburn, responded to this review

Dear Travelingfamily15228, Thank you for staying with us and for the review. I am glad to hear you were happy with the service of our Front Desk and breakfast staff. I am sorry for the poor cable TV service you encountered during your stay, Time Warner Cable was having troubles in our area and were working diligently to get it... More 

Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Both my husband and I work for the Federal Government and I am not writing this review for my health - but with the hopefulness it can improve for the stay of future guests - and the potential gain in profit of the owner if small things were improved. I stay with Residence Inn Marriott's all over the country, in... More 

Was this review helpful? Yes 3
Chris B, General Manager at Residence Inn Auburn, responded to this review

As General Manager, my number one priority is the safety and security of both my guests and employees. On occasion when a guest’s behavior becomes so that it impedes regular hotel operations, affects other guests or creates a hostile work environment, that guest will be asked to leave the hotel. When this guest’s reservation was over, we choose not to... More 

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