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Comfort Inn

2.0 of 5
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2001 North Bolton Ave., Alexandria, LA 71303
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Comfort Inn
Best prices for: 1 room 1 guest
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Ranked #9 of 20 Hotels in Alexandria
A recent review
5 of 5 stars Reviewed April 12, 2015
meegwie princeton
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45 reviews from our community

Traveler rating
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    6
    7
    5
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11
8
1
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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princeton
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 12, 2015

I was on a business trip to Alexandria LA - had never been there before and everything else was booked. I honestly was a bit wary as I have never stayed in a Comfort Inn. I dont know if they are all like this, but it was better than a lot of 4 star hotels I have stayed in! Immaculately... More 

Was this review helpful? Yes 1
DON P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
1 of 5 stars Reviewed March 14, 2015

Well, we came back to our room and found a disgusting mess on the floor. Used tissue paper, empty soap package, and a used Q-tip. We did not use a Q-tip! I was excited to see a chair but sad to see that the chair was dirty too! The only saving grace was that the night clerk was very apologetic.

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Houston, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2015

This is a very nice, clean and comfortable hotel. Wonderful staff.. Front desk was friendly and helpful. The breakfast lady, the lady working in the afternoon behind desk and the lady working over night behind desk were just as sweet as they could be, wish I would have gotten their names. Rooms were up to date with nice big flat... More 

Was this review helpful? Yes 2
DON P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. You survey responses will serve as encouragement to all of our staff as we strive ton continuously improve the quality of our services. It is always a... More 

Bangor, Maine
1 review
1 of 5 stars Reviewed January 24, 2015

I stayed at this hotel in January 2015. The night I arrived was very rainy. When I approached the front desk, there were several people in hooded coats (rain gear like) sitting on the floor in the lobby. The desk clerk was pleasant. I rounded the corner to head for the elevator, and there were half a dozen more people... More 

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DON P, General Manager at Comfort Inn, responded to this review

Mr. Simon Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements. The guest with hoods and... More 

White Oak, Texas
Contributor
14 reviews 14 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 30, 2014

Comfort Inns have gotten better over the years, but this one in Alexandria has gotten me to avoid them if I can. We had a plumbing problem. I called the desk. The next morning I called the desk again told them I was going to ask for a refund. It was then that they offered to send tools so I... More 

Was this review helpful? Yes 3
Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 20, 2014

The lady at the front desk when we checked in was efficient and friendly - no complaints. However, our room left A LOT to be desired!! Needed some attention from the maintenance crew and a ton of attention from housekeeping!!!! The toilet was not flushed and the toilet bowl was stained an awful brown that should have been removed by... More 

Was this review helpful? Yes 1
DON P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey. But I think you have us mixed up with another hotel, we have no Patel owner. We are owned by Jupiter Lodging Partners, LLC. Also we have Maintenance Personnel that are here everyday and are on call after hours. Also as the General Manager, I return calls every day.... More 

Haughton, LA
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 18, 2014

Check in: fast Room: Clean, good A/C. Plenty of plugs. Elevator: Slow Staff: Very nice Breakfast: Coffee was ice cold, Eggs were cold, no bacon or sausage out one day. Told desk clerk and kitchen attendant came from front desk to kitchen and took extra care of problem. Parking: Ok. No evening restaurant without driving. Dollar Store nearest place for... More 

Was this review helpful? Yes
DON P, General Manager at Comfort Inn, responded to this review

Thank you for taking time to complete the online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to improve the quality of our services to provide an exceptional experience for... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 8, 2014

Everything seemed fine until breakfast. The staff was more important than guests here they I guess work for food here or it is only for the house keeping? They gang up and eat right at the serving areas never heard of germs I guess just keep on driving I heard the other hotels here are nice though

Was this review helpful? Yes 1
DON P, General Manager at Comfort Inn, responded to this review

Beau137 Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. It is unclear about employees eating breakfast. Our Housekeeping and Maintenance Staff arrive after breakfast is closed. Also we have not had any complaints... More 

Milo, Missouri
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 30, 2014

A wonderful stay on our way to New Orleans. We were riding our motorcycles from Missouri and this was our second stop over. A great place to stay, beautiful and clean room. Great pool. Great service, friendly, helpful. Breakfast was great, they had everything available on the buffet.

Was this review helpful? Yes 1
DON P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More 

Copenhagen, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 21, 2014

I stayed 3 nights at Comfort Inn Alexandria. The hotel is clean, staff is friendly and helpful, and the rooms are spacious and clean. There is even a small pool and a (very small!) 'fitness room' with 3 cardio machines and a few dumbbells.

Was this review helpful? Yes
DON P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

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