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2.0 of 5 Hotel   |   2001 North Bolton Ave., Alexandria, LA 71303
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Comfort Inn
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Ranked #9 of 20 Hotels in Alexandria
A recent review
3 of 5 stars Reviewed October 18, 2014
HaughtonAUK Haughton, LA
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42 reviews from our community

Traveler rating
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    13
    6
    7
    4
See reviews for
10
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17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangor, Maine
1 review
1 of 5 stars Reviewed 1 week ago

I stayed at this hotel in January 2015. The night I arrived was very rainy. When I approached the front desk, there were several people in hooded coats (rain gear like) sitting on the floor in the lobby. The desk clerk was pleasant. I rounded the corner to head for the elevator, and there were half a dozen more people... More 

Was this review helpful? Yes
DON P, General Manager at Comfort Inn, responded to this review

Mr. Simon Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements. The guest with hoods and... More 

White Oak, Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 30, 2014

Comfort Inns have gotten better over the years, but this one in Alexandria has gotten me to avoid them if I can. We had a plumbing problem. I called the desk. The next morning I called the desk again told them I was going to ask for a refund. It was then that they offered to send tools so I... More 

Was this review helpful? Yes 1
Dallas, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 20, 2014

The lady at the front desk when we checked in was efficient and friendly - no complaints. However, our room left A LOT to be desired!! Needed some attention from the maintenance crew and a ton of attention from housekeeping!!!! The toilet was not flushed and the toilet bowl was stained an awful brown that should have been removed by... More 

Was this review helpful? Yes
DON P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey. But I think you have us mixed up with another hotel, we have no Patel owner. We are owned by Jupiter Lodging Partners, LLC. Also we have Maintenance Personnel that are here everyday and are on call after hours. Also as the General Manager, I return calls every day.... More 

Haughton, LA
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 18, 2014

Check in: fast Room: Clean, good A/C. Plenty of plugs. Elevator: Slow Staff: Very nice Breakfast: Coffee was ice cold, Eggs were cold, no bacon or sausage out one day. Told desk clerk and kitchen attendant came from front desk to kitchen and took extra care of problem. Parking: Ok. No evening restaurant without driving. Dollar Store nearest place for... More 

Was this review helpful? Yes
DON P, General Manager at Comfort Inn, responded to this review

Thank you for taking time to complete the online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to improve the quality of our services to provide an exceptional experience for... More 

1 review
2 of 5 stars Reviewed October 8, 2014 via mobile

Everything seemed fine until breakfast. The staff was more important than guests here they I guess work for food here or it is only for the house keeping? They gang up and eat right at the serving areas never heard of germs I guess just keep on driving I heard the other hotels here are nice though

Was this review helpful? Yes
DON P, General Manager at Comfort Inn, responded to this review

Beau137 Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. It is unclear about employees eating breakfast. Our Housekeeping and Maintenance Staff arrive after breakfast is closed. Also we have not had any complaints... More 

Milo, Missouri
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 30, 2014

A wonderful stay on our way to New Orleans. We were riding our motorcycles from Missouri and this was our second stop over. A great place to stay, beautiful and clean room. Great pool. Great service, friendly, helpful. Breakfast was great, they had everything available on the buffet.

Was this review helpful? Yes
DON P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More 

Copenhagen, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 21, 2014

I stayed 3 nights at Comfort Inn Alexandria. The hotel is clean, staff is friendly and helpful, and the rooms are spacious and clean. There is even a small pool and a (very small!) 'fitness room' with 3 cardio machines and a few dumbbells.

Was this review helpful? Yes
DON P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed June 19, 2014 via mobile

My colleagues and I stayed here for four nights while in town for a conference at nearby Louisiana College. The rooms were overall nice and fairly clean. The young lady at the front desk in the evenings was absolutely amazing and was always kind and helpful. She also gave us excellent tips on where to go for dinner each evening.... More 

Was this review helpful? Yes
DON P, General Manager at Comfort Inn, responded to this review

Thank your for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant... More 

Canyon, Texas
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 5, 2014

I selected this place from previous reviews and prices. I was traveling with a 16 year old friend and my 2 daughters to FL, and it was half way. We arrived late and I was not familiar with Alexandria or the area of the hotel. I was a little concerned at first because the area seemed to be more of... More 

Was this review helpful? Yes
DON P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Thank you... More 

Senior Contributor
42 reviews 42 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 10, 2014

Front desk staff were friendly and helpful. My room was clean and had a comfortable bed. Housekeeping were polite and helpful. Breakfast was OK, nothing special. No problems with check in or out. Not as new as Comfort Suites but nicer staff. Will stay here next time I'm working in the area.

Was this review helpful? Yes
DON P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. your responses will serve as encouragement to all of our staff. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience,... More 

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Additional Information about Comfort Inn

Address: 2001 North Bolton Ave., Alexandria, LA 71303
Phone Number:
Location: United States > Louisiana > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 68
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Also Known As:
Alexandria Comfort Inn
Comfort Inn Alexandria

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