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Sai Hotel & Convention by Magnuson-Alexandria

2301 N MacArthur Dr, Alexandria, LA 71303 (Formerly Baymont Inn and Suites Alexandria)
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1 room 1 guest
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Sai Hotel & Convention by Magnuson-Alexandria
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170 Reviews from our TripAdvisor Community

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Traveler rating
    44
    54
    28
    17
    27
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • English first
  • French first
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English first
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    (170)
  • Mar-May only
    (41)
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Alexandria, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hallways was hot and smelled like mildew. The carpet was stained and torn. I had no towels in my room, the room was dusty, the carpet was old and torn up. The bed didn't have a mattress protector on it the mattress was covered in hair. The furniture was all scratched up and the lamp was rusted and the... More 

Was this review helpful? Yes 1
Tamara P, General Manager at Sai Hotel & Convention by Magnuson-Alexandria, responded to this review

I am sorry to hear about the difficulties that you experienced during your stay with us. Thank you for taking the time to bring these matters to my attention. We attempt to make each of our guest stays a satisfying one. The principal goal of our hotel is to provide good service to all of our guests. Therefore, it is... More 

Fort Worth, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 8, 2015

We did not stay at this hotel. Since we had a prior commitment, we had cancelled our trip by calling the hotel on June 30, 2015 and cancelled our July 3-5, 2015 stay. Please remove any and all charges that have incurred.

Was this review helpful? Yes 2
Dallas, Texas
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 3, 2015

We were on our way from Dallas to NOLA. We decided to stop for a night in Alexandria. Did I love the town? OMG. Yes. Did I like this hotel? YES. Excellent staff and quite an acceptable breakfast spread, this hotel was sure a surprise. The town in itself is so nice and made me want to stay a little... More 

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Birmingham, Alabama
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 26, 2015

I will not stay at this hotel again! The pool was dirty and the hot tub was nasty. They did not have signs posted that the hot tub was out of order, yet the management told us they were out. They should have posted signs. Also, the hotel was stingy about the towels. There was smoking on the nonsmoking floor.... More 

Was this review helpful? Yes 2
cumberland, md
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 26, 2015

Comfortable room, bed, towels. Good A/C. Room could've stood a little touch more thorough cleaning(not bad). A former Baymont Suites, the public areas are a bit worn. Probably needs to be updated pretty soon. Very good staff.

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Youngsville, Louisiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 26, 2015

This is the worse hotel we ever stayed at !! Do not ! I repeat do not stay here!! First thing they gave us a room that someone was already staying in then finally get us up to the 3rd floor to another room and get in there and then no remote for the tv !! Damm back all the... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 25, 2015 via mobile

called downstairs to let them know the toilet would not fill with water to flush. she said she would let maintenance know in the MORNING. i asked her if there was anything else she could do because we're a family of 4 and little kids don't 'hold it'. she would not get me in contact with the manager or anything.... More 

Was this review helpful? Yes 1
Newllano, LA
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 24, 2015

Stayed here last night with my boyfriend for his birthday weekend. We had stayed here a couple years ago when it was the baymont. It used to be amazing. We checked in on the 23rd and got to our room. We had no remote. The staff are VERY sweet and helpful. They were more than willing to help us. The... More 

Was this review helpful? Yes 1
Hot Springs, Arkansas
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 23, 2015

We stayed here two years ago when this was a Baymont Hotel. It is still a good place to spend the night when traveling. The breakfast was very good with many choices. Our sleep was uninterrupted. The rooms are a bit larger than most newer hotels. The stay was a good value. We were able to log-on to the wi-fi,... More 

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Fayetteville, North Carolina
Level Contributor
119 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed May 4, 2015

My co-workers and I were in the Alexandria and looking for a decent hotel room for not a lot of money. CheapHotels.com led us to Sai, a hotel unbeknownst to all of us, and after a quick reference on Trip Advisor, we decided to give a shot. There was some apprehension, as none of us had ever heard of this... More 

Was this review helpful? Yes 1
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