We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Alexandria hotels

Holiday Inn Express Hotel & Suites Alexandria

2.5 of 5 Hotel   |   2340 Macarthur Dr, Alexandria, LA 71303
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save 10-30%
Holiday Inn Express Hotel & Suites Alexandria
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Holiday Inn Express Hotel & Suites Alexandria to your Saves list
Ranked #11 of 20 Hotels in Alexandria
A recent review
5 of 5 stars reviewed 1 week ago
lsutiger85 Baton Rouge, Louisiana
Write a Review

74 reviews from our community

Traveler rating
    19
    16
    15
    10
    14
See reviews for
13
13
5
32
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (74)
  • Mar-May only
    (12)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (14)
All months
Baton Rouge, Louisiana
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I stay at this hotel quite frequently when I travel for business. The staff members are extremely friendly. The room is always clean. After staying at a few other hotels in Alexandria, this is my favorite hotel to stay.

Was this review helpful? Yes
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you very much for your kind comments regarding your stay with us. We appreciate you choosing us when you are in Alexandria. We look forward to your next visit. More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Let me start by saying the breakfast is delicious, hot and plentiful. So the breakfast lady is fantastic! The other employees are lazy. My husband reported a clogged toilet, so they gave him a plunger and told him to DIY. The guy we checked out with looked like it was a bother for him to leave his smoking break to... More 

Was this review helpful? Yes 1
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you so much for taking the time to respond about your stay. I do apologize for the negative experience you encountered with your stay. This is how we know what areas that needs to be addressed and improved upon. It is very nice to know that breakfast and Miss Shirley made a nice impression. I hope that you will... More 

Lafayette, Louisiana, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 8, 2014

Upon arrival we were greeted by the front desk which they were very pleasant and welcoming . My issues started in our room. We stayed on the first of three floors.The counter top in the bathroom had makeup from a previous guest and was very dusty.I wiped it all down . The desk had food crumbs on the pull out... More 

Was this review helpful? Yes 1
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you for taking the time to comment on your stay. I am very sorry that you didn't enjoy your stay with us. Your comments are the way that we know where improvement is needed. I hope you will give us the opportunity to make it up to you when you are in Alexandria again. More 

Louisiana
Top Contributor
72 reviews 72 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed November 20, 2014

Let me start by saying I am a big fan of Holiday Inn and have stayed at many across this country. I am a gold card member and manage my points and perks as often as I can. However, this one is a bit different from all the rest. CHECK-IN: Lobby was clean and welcoming and check-in was a breeze... More 

Was this review helpful? Yes
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you for taking the time to comment on your stay. I do apologize for the additional noise due to an in-house group. I do hope you will give us the opportunity to make it up to you on your next trip to Alexandria. More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 8, 2014 via mobile

Turned the heat on for prob the first time since the summer, alarm went off, atrocious smoke and burnt smell. Front desk told me prob all rooms will do that. (Well clean your heaters!) Shower did not drain well, my coworker had the same prob with his sink.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Dear DashPug, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept... More 

Gonzales, Louisiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 22, 2014

This place is disgusting. We moved rooms twice and the third was still terrible. Yet since they refunded our stay because it was so horrible I cannot write a review. in room one the faucet FLEW off the tub and a roach crawled across the floor. In the second room there was a booger on the wall and toenail clippings... More 

Was this review helpful? Yes 1
Walterene L, Public Relations Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

We appreciate you taking the time to write these reviews. We have used the pictures you posted to retrain our staff on cleaning and checking all rooms. We are so sorry we could not have done more for you other than refunding your money for your entire stay and we are so very sorry for any anxiety and stress this... More 

Senior Contributor
32 reviews 32 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 16, 2014

Stayed here when I came to Louisiana to see my daughter. The staff was very nice & very helpful. The room was really comfortable. The free breakfast was good. Always enjoy Holiday Inn & this one was top notch. Love the furniture in the lobby & breakfast room. You can't go wrong staying here!

Was this review helpful? Yes
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you so much for your kind comments. It is always such a pleasure to know that we have made a guests visit a memorable one. We look forward to your next trip to Alexandria. More 

Eden, Texas
Top Contributor
117 reviews 117 reviews
37 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed August 4, 2014

One night stay on our way home to Texas. The property was clean and we had great night's sleep. The breakfast was delicious - loved the turkey sausage and helpfulness of the attendant to make sure everyone got was the wanted.

Was this review helpful? Yes
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you so much for your kind comments. We are so happy that you enjoyed your stay with us. We look forward to seeing you on your next trip to our area. More 

New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 24, 2014

Discovered a friendly and professional staff here that catered to my needs in a very timely fashion, and with a sincere and personal approach. Then, right after I checked in, I was surprised to find a "happy hour" taking place in the breakfast concourse area, where I was served free cocktails and indulged in complimentary snacks before winding down for... More 

Was this review helpful? Yes
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you so much for your wonderful comments. We are so happy to know that you enjoyed your stay with us. We appreciate your loyalty. More 

Beebe, Arkansas
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 24, 2014

I recently spent 2 nights here. The hotel we clean and appeared to be somewhat new. The staff was very friendly. We had one small issue with our bathtub drain not working. We called the desk and they sent someone up to fix it right away. The breakfast was pretty good for this type of place. Everything seemed fresh and... More 

Was this review helpful? Yes
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you for making the choice to stay with us. We appreciate your comments as it helps us to know where we need improvement. We look forward to serving you on your next trip to our area. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Alexandria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Alexandria

Address: 2340 Macarthur Dr, Alexandria, LA 71303
Phone Number:
Location: United States > Louisiana > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Alexandria 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, IHG, Priceline, Hotels.com, Agoda, Travelocity, BookIt.com, TripOnline SA and Tingo so you can book your Holiday Inn Express Hotel & Suites Alexandria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Alexandria
Holiday Inn Alexandria
Alexandria Holiday Inn
Holiday Inn Express Alexandria

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (10)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (9)
Viewed
Dining (4)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay