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Courtyard by Marriott Alexandria

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3830 Alexandria Mall Drive, Alexandria, LA 71301
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Courtyard by Marriott Alexandria
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Courtyard by Marriott Alexandria
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81 reviews from our community

Traveler rating
    39
    22
    11
    6
    3
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17
9
5
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Alexandria
See the most recent reviews
Tyler, Texas
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 21, 2013

This new Courtayrd was excellent. It was clean, new and had a new room layout that was great. The color scheme was really nice as was the rest of the hotel. If you want a safe bet stay here. Nothing wrong with our stay.

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 18, 2012 via mobile

We stayed for one night and the hotel was exactly what we needed. Seemed much nicer than other hotels in the area. Very close to several restaurants and easy to find off I-49. Unfortunately breakfast wasnt free and we went elsewhere to eat.

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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 25, 2012

The hotel itself was nice and the Starbucks, convenient, but they are thieves! Our room was cleaned and my diamond necklace was stolen out of the bathroom. I know, shame on me for leaving it in there, but that is ridiculous! I called the management and they said the could ask but that was it. I told them the time... More 

Was this review helpful? Yes 2
Hotel M, Manager at Courtyard by Marriott Alexandria, responded to this review

SarahKatherin, Thank you for staying with us and for your review. While we’re glad you enjoyed your guest room and the Starbucks Coffee at our Bistro, we are terribly sorry to hear about the incident regarding your necklace. We apologize for the service you received in April and would like you to know that we are committed to providing excellent... More 

Top Contributor
103 reviews 103 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 26, 2012 via mobile

My colleagues and I been staying here just about every week for almost 2 years. The place is welcoming, the rooms always clean and the staff friendly and helpful. The Bistro service is cheerful and a little haphazard at times. My only complaint is that they have a turbo oven in the Bistro area, which is part of the lobby.... More 

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Texas
Top Contributor
115 reviews 115 reviews
18 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed August 26, 2012

Very helpful staff and friendly housekeeper too! Beds were comfortable, very clean room. Complimentary coffee downstairs in the morning.. I just wish there was a complimentary breakfast available after paying $149 a night. I don't know why it's so high in Louisiana when the same hotel is around $110 in the Woodlands Texas... All in all.... it's probably the best... More 

Was this review helpful? Yes 3
Norman
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 24, 2012

We were traveling and I had used trip advisor which helped tremendously. I was very comfortable in this very clean and well maintained hotel. The staff was very friendly and helpful with helping us find a restaurant to eat. We slept well and ate breakfast the following morning. I definitely recommend this if you are going through. Would also be... More 

Was this review helpful? Yes 1
Shreveport
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 31, 2012

This is the best experience we have ahd with a Marriott in a while. However, they first tried to put us in a tiny king size room between the elevator and the ice machine. We did not even unpack and were moved to a handicap accesible room which was very spacious and had a better view (of the pool...not that... More 

Was this review helpful? Yes 3
London
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 8, 2012

We recently stayed at the Courtyard Marriott in Alexandria for one night during a driving tour of the state (and beyond). Whilst we timed our visit badly in the sense we were heading there on a Sunday when most of the local attractions were shut (our fault! we did visit the Greenwood Plantation though which thankfully was open and was... More 

Was this review helpful? Yes 3
madisonville
Top Contributor
127 reviews 127 reviews
39 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed July 3, 2012

Very nice & clean.... Right next to mall & restaurants... Lobby area was clean... Think they should offer some type of free breakfast though.. Didn't like it being pricey & nothing to eat for breakfast except what you pay for... Hotel staff was very nice & the security guards walk around at night which is something you don't see very... More 

Was this review helpful? Yes 3
alexandria, LA
Top Contributor
120 reviews 120 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 12, 2012 via mobile

New, clean, with a welcoming professional staff. This Courtyard has a cafe and a great lobby. Located near shopping and restaurants. Best choice in Alexandria.

Was this review helpful? Yes 1
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