We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Alexandria hotels

Courtyard by Marriott Alexandria

3.0 of 5 Hotel   |   3830 Alexandria Mall Drive, Alexandria, LA 71301
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
$20 Daily Credit
Courtyard by Marriott Alexandria
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Courtyard by Marriott Alexandria to your Saves list
Ranked #6 of 20 Hotels in Alexandria
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
James A Pembroke Pines, Florida
Write a Review

73 reviews from our community

Traveler rating
    35
    22
    9
    4
    3
See reviews for
16
9
4
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (73)
  • Mar-May only
    (20)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (13)
All months
Pembroke Pines, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

There is one lady at the front desk I absolutely love seeing when I check in at this hotel. Ms. Geraldine is an absolute gem of a customer service representative for this hotel. I've visited many times and each time I visit Geraldine gives me a big smile and thanks me for visiting. I didn't know the rental car would... More

Was this review helpful? Yes
Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

I stay here frequently for business and have had numerous problems related to hotel cleanliness. I have brought these issues to the management but see no improvement. Issues have included floor not vacummed for several days, pink scum in shower that was not cleaned after leaving messages at the front desk over a four day stay, dusty and hairy dust... More

Was this review helpful? Yes
Asheville,NC
Top Contributor
105 reviews 105 reviews
12 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The first room we were assigned reeked of fumes used in outside repainting work. They seemed to come in through the outside vents that are part of the ventilation system? There was no possible hope of eliminating them so we were transferred to another and although the paint smell was gone the room's air freshener was unpleasant--too strong, too sweet... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 4 weeks ago

The room was beautiful and very clean. Wonderful outside area and bistro. Only thing to complain about is the fact that I had to pay for food/drinks. I'm not sure if this is common with courtyards but I didn't like it. I payed over $400 for a 3 night stay and an additional $40 just for breakfast and 2 drinks!!!!... More

Was this review helpful? Yes
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 13, 2014

I was pleasantly surprised by the modern look of this hotel. The hotel staff was very helpful to me in helping me resolve a personal issue when I had left my Drivers License in another hotel and they bent over backwards to print out other id I emailed them and also had some suggestions on other things I might use... More

Was this review helpful? Yes 1
Boca Raton, Florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 10, 2014

We have stayed at many Courtyard Marriotts in the past and but one was the worst experience ever. Although the room and overall hotel were clean and quite nice, it was totally understaffed. Upon check in we asked for help,with our bags and were offered a cart or the woman behind the desk to help....what? That shouldn't be part of... More

Was this review helpful? Yes
Elk Grove Village, Illinois
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 30, 2014

I spent 2 nights here and it was perfect. The room has excellent wifi and plenty of outlets. The lobby has a terrific business center and the Bistro has Starbucks and decent choices for food. Within walking distance are several very good restaurants and the mall is very close. I have come to appreciate the Courtyard hotels.

Was this review helpful? Yes
Monroe, Louisiana
Top Contributor
121 reviews 121 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 24, 2014 via mobile

I have stayed over 500 nights in Marriott's all over the world. They are my hotel of choice and I am not very picky at all. One of the newer hotels in town. Run rather sloppy. Especially the cafe. The attendant (Marie) looked like she did not want to be there. Everyone that came had to look for her. She... More

Was this review helpful? Yes 1
Thousand Oaks, California
Top Contributor
64 reviews 64 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed August 9, 2014

I have stayed at Courtyards for over 80 nights this year alone. This one was one of the worst of the lot. Very poor initial service by poorly trained people. Room was normal Marriott standard and clean, but that was it.

Was this review helpful? Yes 1
Asheville, North Carolina
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 5, 2014

We stayed here for the weekend for a wedding, and we were incredibly impressed! The rooms were beautiful and clean and the beds were sooo comfy! The restaurant served delicious food and the staff was as kind and wonderful as they could be. I got to hit the workout room, which was equipped with all the basics and featured an... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Courtyard by Marriott Alexandria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Alexandria

Address: 3830 Alexandria Mall Drive, Alexandria, LA 71301
Location: United States > Louisiana > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Alexandria 3*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Marriott, Orbitz, Odigeo, Hotels.com and Tingo so you can book your Courtyard by Marriott Alexandria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (7)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay