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All 20 Alexandria hotels

Courtyard by Marriott Alexandria

3.0 of 5 Hotel   |   3830 Alexandria Mall Drive, Alexandria, LA 71301
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Courtyard by Marriott Alexandria
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Ranked #7 of 20 Hotels in Alexandria
Certificate of Excellence 2014
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69 reviews from our community

Traveler rating
    34
    21
    8
    3
    3
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15
8
4
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was pleasantly surprised by the modern look of this hotel. The hotel staff was very helpful to me in helping me resolve a personal issue when I had left my Drivers License in another hotel and they bent over backwards to print out other id I emailed them and also had some suggestions on other things I might use... More

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Boca Raton, Florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We have stayed at many Courtyard Marriotts in the past and but one was the worst experience ever. Although the room and overall hotel were clean and quite nice, it was totally understaffed. Upon check in we asked for help,with our bags and were offered a cart or the woman behind the desk to help....what? That shouldn't be part of... More

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Elk Grove Village, Illinois
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent 2 nights here and it was perfect. The room has excellent wifi and plenty of outlets. The lobby has a terrific business center and the Bistro has Starbucks and decent choices for food. Within walking distance are several very good restaurants and the mall is very close. I have come to appreciate the Courtyard hotels.

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Monroe, Louisiana
Top Contributor
121 reviews 121 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed over 500 nights in Marriott's all over the world. They are my hotel of choice and I am not very picky at all. One of the newer hotels in town. Run rather sloppy. Especially the cafe. The attendant (Marie) looked like she did not want to be there. Everyone that came had to look for her. She... More

Was this review helpful? Yes 1
Thousand Oaks, California
Top Contributor
63 reviews 63 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 9, 2014

I have stayed at Courtyards for over 80 nights this year alone. This one was one of the worst of the lot. Very poor initial service by poorly trained people. Room was normal Marriott standard and clean, but that was it.

Was this review helpful? Yes 1
Asheville, North Carolina
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 5, 2014

We stayed here for the weekend for a wedding, and we were incredibly impressed! The rooms were beautiful and clean and the beds were sooo comfy! The restaurant served delicious food and the staff was as kind and wonderful as they could be. I got to hit the workout room, which was equipped with all the basics and featured an... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2014

I stayed here for just one night for work. The room was above average. Bathroom was clean and front desk staff was helpful. Bed was a little hard, but linens were clean and comfortable. I think the hotel should at least offer complimentary coffee in the morning. I've stayed at a couple places in Alexandria, so I can say it's... More

Was this review helpful? Yes 1
Norman, Oklahoma
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 13, 2014

We stayed here after a long day of driving after our beach vacation, on the way home northward. We are Marriott Reward Members, and usually like their properties. This one was in an area that didn't feel totally safe at night. We had a hard time trying to make a reservation directly with them on the phone, calling while on... More

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Hotel M, General Manager at Courtyard by Marriott Alexandria, responded to this review

We are happy that you chose our hotel for your lodging needs. Your feedback is extremely important to us. We have addressed your concerns and will make it our priority to ensure that our customers needs are met. We hope that if you are ever back in the Alexandria area that you will come back and stay with us! Sincerely,... More

Senior Contributor
34 reviews 34 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 10, 2014

Unfortunately, there isn't a breakfast. ONLY a restaurant. No freebies here for the business traveller. Hotel is good all the way around for the most part. Location is good to many surrounding things like food and shopping. Room is good which includes a fridge and microwave. But, being in a hotel that only has a restaurant is kind of a... More

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Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 1, 2014

My hubby & I have stayed here several times. We always stay here when visiting family. The staff is always nice & friendly. The hotel and grounds are impeccable. The bed is wonderful!! We always get a great night's sleep!!! We wouldn't stay anywhere else.

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Additional Information about Courtyard by Marriott Alexandria

Address: 3830 Alexandria Mall Drive, Alexandria, LA 71301
Location: United States > Louisiana > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Alexandria 3*
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